--- title: social.plus Reviews meta_title: 'social.plus Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 14 reviews by the users' company size, role or industry to find out how social.plus works for a business like yours. aggregate_rating: rating_value: 4.3 review_count: 14 scale: '5' date_modified: '2026-07-17' parent_category: name: Marketing url: https://www.g2.com/categories/marketing --- # social.plus Reviews **Vendor:** social.plus **Category:** [Online Community Management Software](https://www.g2.com/categories/online-community-management) **Average Rating:** 4.3/5.0 **Total Reviews:** 14 ## About social.plus At Social+, we are on a mission to redefine social networking by providing brands with all the technology they need to deliver curated, engaging and privacy-first social experiences directly within their apps. Our comprehensive suite of pre-built components and cutting edge AI-powered insights enables brands to increase app engagement, retention and revenues while retaining control over their users’ data. Headquartered in London, we power in-app communities for millions of end-users and hundreds of brands globally. The best version of every app is Social+ ## social.plus Pros & Cons **What users like:** - Users love the **ease of use** of Social+, enjoying seamless integration and a user-friendly interface for efficient management. (4 reviews) - Users find the **easy integrations** of social.plus to be time-saving and user-friendly, streamlining their app development. (4 reviews) - Users appreciate the **easy setup** of Social+, which streamlines social media management and enhances team collaboration. (4 reviews) - Users value the **tailored tools and seamless integration** of Social+, enhancing team collaboration and efficiency. (4 reviews) - Users value the **centralized management** of Social+, enhancing teamwork and streamlining social media coordination effectively. (3 reviews) - Customer Support (3 reviews) - Integrations (3 reviews) - Team Collaboration (3 reviews) - User Interaction (3 reviews) - Automation (2 reviews) **What users dislike:** - Users find the **complex usage** of social.plus challenging initially, especially for managing larger communities. (2 reviews) - Users find the **limited features** of social.plus hinder effective management and community engagement. (2 reviews) - Users find the **automation complexity** of social.plus limits its full potential for streamlined efficiency. (1 reviews) - Users report **dashboard issues** due to lack of features and outdated documentation, complicating effective product management. (1 reviews) - Users find the **difficult learning process** initially confusing, but implementation becomes easier after the first use. (1 reviews) - Users find **inadequate analytics** hinder progress, highlighting gaps in technical documentation and feature clarity. (1 reviews) - Layout Issues (1 reviews) - Learning Curve (1 reviews) - Not Intuitive (1 reviews) - Not User-Friendly (1 reviews) - [View social.plus pricing details and edition comparison](https://www.g2.com/products/social-social-plus/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-08-09+15%3A54%3A50+-0500&secure%5Bsession_id%5D=199c95f4-3f5f-47ca-b0f9-7e9e8f3257ed&secure%5Btoken%5D=da6e7eb7a72919984fcd54c55bcc03bb0a9ffd0a80bddc5e3a47f3c935babde4&format=llm_user) ## social.plus Integrations - [React Native](https://www.g2.com/products/react-native/reviews) ## social.plus Features **Additional Functionality** - Automated Responses - Chat/Messaging - Generative AI - Call Recording - Activity Dashboard - Sentiment Analysis - Communication Management - Real-Time Reporting - SMS Messaging - Interaction Tracking - Audio/Video Conferencing - Call Monitoring - Customizable Branding - Call Routing - Contact Management - Voice Mail - Multi-Language - Two-Way Audio & Video - Real-Time Updates - Chat Transcript - Reporting/Analytics - Live Chat - Caller ID - IVR - Real-Time Monitoring - SMS Marketing - File Sharing - Fax Management - API - AI Copilot - Chatbot - Mobile Access **Additional Functionality** - Customer Segmentation - Conversion Tracking - Post Scheduling - Automated Scheduling - Content Management - Campaign Planning - Content Library - Multi-Channel Management - Campaign Management - Trend Analysis - Drag & Drop - Activity Dashboard - Customizable Reports - Multi-Channel Marketing - Social Promotion - Data Import/Export - Contact Management - Social Media Monitoring - A/B Testing - Generative AI - Customizable Branding - Email Marketing - Automated Publishing - Image Library - AI Copilot - Tagging - Campaign Analytics - Reporting/Analytics - Keyword Filtering - Customizable Templates - Real-Time Data - Workflow Management - Calendar Management - Data Visualization - Multi-Campaign - Social Media Integration - Multi-Account Management - Commenting/Notes - Engagement Tracking - Third-Party Integrations - Performance Metrics - Click Tracking **Content & Collaboration** - Content Calendar - Content Library - Shared Inbox - Approval Workflows - Users and Permissions - Content Creation - Image Library **Functionality** - Ease Of Integration - API Call Speed - Unified Communications - Alerts/Notifications - Computer Telephony Integration - Multi-Channel Communication **Administration** - User Permissions - Branding - Dashboards - Integrations **Engagement** - Live streaming - Live chat discussions - Social media - One-to-one call scheduling - Omnichannel livestreaming - Stream sharing - Product demonstrations **Generative AI** - AI Text Generation - AI Text Summarization - AI Text-to-Speech - Generative AI **Social Management** - Social Analytics - Social Publishing - Campaign Optimization - Multi-Account Management - Social Ads - Campaign Planning - Hashtag Capabilites - Multi-Campaign - Customer Engagement - Automated Publishing - Real-Time Analytics **Community Building** - Member Profiles - Real-Time Notifications - Member Discovery - Member Referrals - Community Spaces - Paid Memberships - Multimedia Sharing - Courses - Alerts/Notifications **Communication** - Pop-up Chat - Notifications - Targeted Emails - In-App Messaging - Real-Time Notifications - Real-time Consumer-facing Chat **Support** - Documentation - Community Support - Professional Support **Community Management** - Group Tools - Community Hub - Communication - Member Analytics **Integration** - Shopping cart - Social media - Video analytics tools - Campaign management tool - CRM & Data Platform Integration - Smartphone and DSLR - API **Community Improvement** - Gamification - Polls & Questions - Automation Rules ** Internal Use** - Customization - Conversation Archiving - Team Inbox - Customer Profiles **Event Management** - Event Creation - Attendee Management - Event Promotion - Event Analytics **Live selling** - Social media - Marketplaces - Lead capturing and distribution - E-commerce platform **Agentic AI - Social Media Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Social Media Integration - Third-Party Integrations **Additional Functionality** - Customizable Reports - Campaign Management - Customizable Branding - Social Advertising - Filtering - Approval Process Control - Keyword Tracking - Tagging - Activity Dashboard - Calendar Management - Workflow Management - Post Scheduling - Alerts/Notifications - Trend Analysis - API - Data Visualization - Sentiment Analysis - AI Copilot - Social Promotion - @mentions - Social Media Monitoring - Generative AI - Engagement Tracking - Collaboration Tools - Brand Tracking - Drag & Drop - Commenting/Notes - Content Management - Template Management **Additional Functionality** - Real-Time Analytics - Email Management - API - Single Sign On - Search/Filter - Collaboration Tools - Third-Party Integrations - Activity Dashboard - Canned Responses - Surveys & Feedback - Reporting/Analytics - Transfers/Routing - Geotargeting - Interaction Tracking - CRM - Transcripts/Chat History - Document Storage - Screen Sharing - Contact Management - Autoresponders - Multi-Channel Communication - Mobile Access - AI Copilot - Offline Form - Real-Time Monitoring - Support Ticket Management - File Sharing **Customer Analytics** - Community Insights - Community Engagement Analytics - Downloadable Reports - ROI Tracking - Engagement Tracking - Activity Tracking **Analytics** - Data Capture - Reporting - Campaign performance - Product Insights **Agentic AI - Sales Planning** - Autonomous Task Execution - Multi-step Planning **Community Management** - Community Feeds & Discussions - Live Streaming - Chat & Messaging - Events Management - Admin Roles & Permissions - Knowledge Base Management - Group Management - Content Management - Feedback Management - Membership Management - Email Management - Website Management - Communication Management - User Management - Calendar Management **Generative AI** - AI Text-to-3D **Agentic AI - Online Community Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Natural Language Interaction - Proactive Assistance - Decision Making - Social Media Integration - Third-Party Integrations - Multi-Language **Additional Functionality** - Activity Dashboard - Generative AI - Single Sign On - Email Reminders - API - Discussions/Forums - Ideation - Personalization - Reporting & Statistics - Contact Database - Moderation - @mentions - Member Directory - Mobile Access - Filtering - Data Import/Export - Commenting/Notes - Document Storage - Customizable Branding - AI Copilot - Drag & Drop - SSL Security - Customizable Templates ## Top social.plus Alternatives - [Mighty Networks](https://www.g2.com/products/mighty-networks/reviews) - 4.5/5.0 (745 reviews) - [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews) - 4.3/5.0 (6,660 reviews) - [Podium](https://www.g2.com/products/podium/reviews) - 4.5/5.0 (2,026 reviews)