--- title: SmartVault Reviews meta\_title: 'SmartVault Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 103 reviews by the users' company size, role or industry to find out how SmartVault works for a business like yours. aggregate\_rating: rating\_value: 4.3 review\_count: 103 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Content Management url: https://www.g2.com/categories/content-management --- ### SmartVault Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users love the **ease of use** of SmartVault, appreciating its intuitive design for secure file management. [(4 mentions)](https://www.g2.com/products/smartvault/reviews?filters%5Bsentiment_snippet%5D=1760761&qs=pros-and-cons#reviews) Users value the **easy upload** feature of SmartVault, appreciating its intuitive interface and secure access for all users. [(4 mentions)](https://www.g2.com/products/smartvault/reviews?filters%5Bsentiment_snippet%5D=2008103&qs=pros-and-cons#reviews) Users highlight the **secure sharing capabilities** of SmartVault, making document management seamless and user-friendly. [(4 mentions)](https://www.g2.com/products/smartvault/reviews?filters%5Bsentiment_snippet%5D=2054162&qs=pros-and-cons#reviews) Users appreciate the **strong security measures** of SmartVault, ensuring safe and easy access for both staff and clients. [(4 mentions)](https://www.g2.com/products/smartvault/reviews?filters%5Bsentiment_snippet%5D=2008110&qs=pros-and-cons#reviews) Users appreciate the **secure file sharing** of SmartVault, enjoying the ease of managing and sharing documents confidently. [(3 mentions)](https://www.g2.com/products/smartvault/reviews?filters%5Bsentiment_snippet%5D=2054163&qs=pros-and-cons#reviews) Users find **limited customization** frustrating, wishing for more flexibility to better suit their office needs. [(3 mentions)](https://www.g2.com/products/smartvault/reviews?filters%5Bsentiment_snippet%5D=2201816&qs=pros-and-cons#reviews) Users find SmartVault to be **expensive** , making it less accessible for smaller businesses and individuals seeking cost-effective solutions. [(2 mentions)](https://www.g2.com/products/smartvault/reviews?filters%5Bsentiment_snippet%5D=1760722&qs=pros-and-cons#reviews) Users express concerns about the **high pricing** of SmartVault, which may limit accessibility for smaller businesses and individuals. [(2 mentions)](https://www.g2.com/products/smartvault/reviews?filters%5Bsentiment_snippet%5D=1760785&qs=pros-and-cons#reviews) Users find the **high cost** of SmartVault to be a barrier, especially for smaller businesses and individuals. [(1 mentions)](https://www.g2.com/products/smartvault/reviews?filters%5Bsentiment_snippet%5D=2054159&qs=pros-and-cons#reviews) Users often face **integration issues** , dealing with a significant number of duplicate entries in SmartVault. [(1 mentions)](https://www.g2.com/products/smartvault/reviews?filters%5Bsentiment_snippet%5D=2372487&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of SmartVault ##### 1. Ease of Use Users love the **ease of use** of SmartVault, appreciating its intuitive design for secure file management. [ See 4 mentions ](https://www.g2.com/products/smartvault/reviews?filters%5Bsentiment_snippet%5D=1760761&qs=pros-and-cons#reviews) See Related User Reviews ![Kim S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kim S.") KS Kim S. Small-Business (50 or fewer emp.) 5.0/5 "SmartVault Pairs with Lacerte" What do you like about SmartVault? SmartVault pairs seamlessly with Lacerte to provide an online portal for our tax clients to upload and download their data and tax returns. It is easy ![Neha Y.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Neha Y.") NY Neha Y. Small-Business (50 or fewer emp.) 3.5/5 "SmartVault Review- Good Platform" What do you like about SmartVault? SmartVault shines with its user-friendly design. The platform is easy to navigate, which means even those without technical expertise can quickly uplo ##### 2. Easy Upload Users value the **easy upload** feature of SmartVault, appreciating its intuitive interface and secure access for all users. [ See 4 mentions ](https://www.g2.com/products/smartvault/reviews?filters%5Bsentiment_snippet%5D=2008103&qs=pros-and-cons#reviews) See Related User Reviews ![Kim S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kim S.") KS Kim S. Small-Business (50 or fewer emp.) 5.0/5 "SmartVault Pairs with Lacerte" What do you like about SmartVault? SmartVault pairs seamlessly with Lacerte to provide an online portal for our tax clients to upload and download their data and tax returns. It is easy RV Ron V. Small-Business (50 or fewer emp.) 4.0/5 "A welcome cloud-based file storage and sharing service tailored for the accounting industry." What do you like about SmartVault? Easy to set up and access SmartVault by web portal. Convenient to upload and download documents or print directly from the portal. ##### 3. Secure Sharing Users highlight the **secure sharing capabilities** of SmartVault, making document management seamless and user-friendly. [ See 4 mentions ](https://www.g2.com/products/smartvault/reviews?filters%5Bsentiment_snippet%5D=2054162&qs=pros-and-cons#reviews) See Related User Reviews ![Neha Y.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Neha Y.") NY Neha Y. Small-Business (50 or fewer emp.) 3.5/5 "SmartVault Review- Good Platform" What do you like about SmartVault? SmartVault shines with its user-friendly design. The platform is easy to navigate, which means even those without technical expertise can quickly uplo ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Enterprise (\> 1000 emp.) 4.5/5 "SmartVault short summary" What do you like about SmartVault? I like SmartVault for its ease of use. The platform is straightforward and intuitive, making it easy for even non-technical users to upload, organize, ##### 4. Security Users appreciate the **strong security measures** of SmartVault, ensuring safe and easy access for both staff and clients. [ See 4 mentions ](https://www.g2.com/products/smartvault/reviews?filters%5Bsentiment_snippet%5D=2008110&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.0/5 "Great program for secure storage!" What do you like about SmartVault? It is a very secure program that allows ease of upload for staff & ease of access for clients. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 4.5/5 "Easy document management and storage solution." What do you like about SmartVault? Its is user-friendly and it has a strong security measures. ##### 5. File Sharing Users appreciate the **secure file sharing** of SmartVault, enjoying the ease of managing and sharing documents confidently. [ See 3 mentions ](https://www.g2.com/products/smartvault/reviews?filters%5Bsentiment_snippet%5D=2054163&qs=pros-and-cons#reviews) See Related User Reviews ![Neha Y.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Neha Y.") NY Neha Y. Small-Business (50 or fewer emp.) 3.5/5 "SmartVault Review- Good Platform" What do you like about SmartVault? SmartVault shines with its user-friendly design. The platform is easy to navigate, which means even those without technical expertise can quickly uplo ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Enterprise (\> 1000 emp.) 4.5/5 "SmartVault short summary" What do you like about SmartVault? I like SmartVault for its ease of use. The platform is straightforward and intuitive, making it easy for even non-technical users to upload, organize, ### 5 Cons or Disadvantages of SmartVault ##### 1. Limited Customization Users find **limited customization** frustrating, wishing for more flexibility to better suit their office needs. [ See 3 mentions ](https://www.g2.com/products/smartvault/reviews?filters%5Bsentiment_snippet%5D=2201816&qs=pros-and-cons#reviews) See Related User Reviews ![Kim S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kim S.") KS Kim S. Small-Business (50 or fewer emp.) 5.0/5 "SmartVault Pairs with Lacerte" What do you dislike about SmartVault? There are some components which would work better for our office if we had the ability to customize ourselves. It has been difficult to receive phon ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Enterprise (\> 1000 emp.) 4.5/5 "SmartVault short summary" What do you dislike about SmartVault? SmartVault is not the most cost-effective solution for smaller businesses or individuals. While the platform offers a range of features and security m ##### 2. Expensive Users find SmartVault to be **expensive** , making it less accessible for smaller businesses and individuals seeking cost-effective solutions. [ See 2 mentions ](https://www.g2.com/products/smartvault/reviews?filters%5Bsentiment_snippet%5D=1760722&qs=pros-and-cons#reviews) See Related User Reviews ![Neha Y.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Neha Y.") NY Neha Y. Small-Business (50 or fewer emp.) 3.5/5 "SmartVault Review- Good Platform" What do you dislike about SmartVault? On the downside, SmartVault might not be the best fit for smaller businesses or individuals due to its higher cost. Although it offers a wide range of ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Enterprise (\> 1000 emp.) 4.5/5 "SmartVault short summary" What do you dislike about SmartVault? SmartVault is not the most cost-effective solution for smaller businesses or individuals. While the platform offers a range of features and security m ##### 3. Pricing Concerns Users express concerns about the **high pricing** of SmartVault, which may limit accessibility for smaller businesses and individuals. [ See 2 mentions ](https://www.g2.com/products/smartvault/reviews?filters%5Bsentiment_snippet%5D=1760785&qs=pros-and-cons#reviews) See Related User Reviews ![Neha Y.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Neha Y.") NY Neha Y. Small-Business (50 or fewer emp.) 3.5/5 "SmartVault Review- Good Platform" What do you dislike about SmartVault? On the downside, SmartVault might not be the best fit for smaller businesses or individuals due to its higher cost. Although it offers a wide range of ![Manvir S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Manvir S.") MS Manvir S. Small-Business (50 or fewer emp.) 5.0/5 "One of the best online document storage tool" What do you dislike about SmartVault? Connected Desktop facility comes in the top plan only. Morever, clients are not always very comfortable with this tool, mostly they are non technical ##### 4. Cost Issues Users find the **high cost** of SmartVault to be a barrier, especially for smaller businesses and individuals. [ See 1 mentions ](https://www.g2.com/products/smartvault/reviews?filters%5Bsentiment_snippet%5D=2054159&qs=pros-and-cons#reviews) See Related User Reviews ![Neha Y.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Neha Y.") NY Neha Y. Small-Business (50 or fewer emp.) 3.5/5 "SmartVault Review- Good Platform" What do you dislike about SmartVault? On the downside, SmartVault might not be the best fit for smaller businesses or individuals due to its higher cost. Although it offers a wide range of ##### 5. Integration Issues Users often face **integration issues** , dealing with a significant number of duplicate entries in SmartVault. [ See 1 mentions ](https://www.g2.com/products/smartvault/reviews?filters%5Bsentiment_snippet%5D=2372487&qs=pros-and-cons#reviews) See Related User Reviews ![Jeffrey J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jeffrey J.") JJ Jeffrey J. Small-Business (50 or fewer emp.) 4.5/5 "Effortless Integration with QuickBooks and ProConnect" What do you dislike about SmartVault? 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Reacciones Small-Business (50 or fewer emp.) 6/15/2022 "Excellent when it comes to file security." 4.5/5 What do you like best about SmartVault? The security for the files is great, everything you want to save without worrying. Review collected by and hosted on G2.com. What do you dislike about SmartVault? So far everything is going very well, the only thing is that it would be great free version. Review collected by and hosted on G2.com. Recommendations to others considering SmartVault: It is great in the security of your files, you keep everything and maintain it very securely. Review collected by and hosted on G2.com. What problems is SmartVault solving and how is that benefiting you? The best part is that so far it hasn't failed me, it has helped me a lot with how easy it is for me to save files. I have used it for my personal use in saving things, nothing more. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: OrganicAI Translated DI Doucoure I. commerçant Small-Business (50 or fewer emp.) 8/16/2022 "Security system" 2.5/5 What do you like best about SmartVault? I like SmartVault because it is a data storage software. Review collected by and hosted on G2.com. What do you dislike about SmartVault? I don't like SmartVault because when you lose your device that helps you use this software, you can also lose your important data. Review collected by and hosted on G2.com. What problems is SmartVault solving and how is that benefiting you? It allows securing certain important documents for the user. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: OrganicAI Translated ![Nicholl A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nicholl A.") NA Nicholl A. Firm Administrator Small-Business (50 or fewer emp.) 11/2/2021 "SmartVault - smarter than our last portal" 5/5 What do you like best about SmartVault? The ease of which it is to use, the desktop application, the ability to drag in entire folder trees for uploading to client portals, the ability to custom secure folders by the user. It is great for us as we have multiple clients of which need multiple people / vendors to have access to their info but not have access to EVERYTHING. This is great with families and companies with multiple owners. Review collected by and hosted on G2.com. What do you dislike about SmartVault? The pop-up to the desktop app is a little annoying as we run SmartVault on our Windows Virtual Desktop Environment; the pop-up happens to everyone, regardless of usage. When logging in on a WVD environment each host has to be logged into and that can be frustrating when trying to save user settings. Review collected by and hosted on G2.com. Recommendations to others considering SmartVault: Consider the number of portals you need. Consider the number of clients, the security, and the accesses needed. Review collected by and hosted on G2.com. What problems is SmartVault solving and how is that benefiting you? Oh wow, we have solved the issues we have run into in the past with litigation cases where we have a significantly detailed folder structure and can upload them as is to counsel. Additionally, we are solving the necessity of multiple portals for clients who need certain parties to view SOME info but not all. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Higher Education](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Higher Education") UH Verified User in Higher Education Small-Business (50 or fewer emp.) 6/26/2022 "One of the best portal i have ever used" 4/5 What do you like best about SmartVault? Smartvault is very easy to use. It has a lot of features which is useful for my company. I also like the high security it provides for the sharing platform. It's very easy to access as well. Review collected by and hosted on G2.com. What do you dislike about SmartVault? The interface for uploads is not that intuative. Sometimes i have to leave the dashboard to carry out some particular tasks. This can be sometimes itritating and time consuming. Review collected by and hosted on G2.com. What problems is SmartVault solving and how is that benefiting you? Smartvault helps my company to store and share files with high security and shareability. This has helped us to cut down many costs and increase the efficiency. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Shivhari L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shivhari L.") SL Shivhari L. Associate Software Engineer Enterprise (\> 1000 emp.) 1/5/2022 "Best cloud based file sharing software with high bank level security I have ever used." 5/5 What do you like best about SmartVault? Sharing files with others full of security is the best thing I have liked in this SmartVault software because they have used bank-level security for your sharing platform. Review collected by and hosted on G2.com. What do you dislike about SmartVault? One thing that I didn't like is its charges for using their system, and they are charging a high amount to use their software. Other than this, everything is good to use Review collected by and hosted on G2.com. What problems is SmartVault solving and how is that benefiting you? I am a software developer, and every day I need to share files with others, so I found this software which is good and helps me to share my files with clients with security. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Accounting](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Accounting") UA Verified User in Accounting Small-Business (50 or fewer emp.) 11/12/2020 "Great Product" 3.5/5 What do you like best about SmartVault? Ease of use. Secure portal for tax clients. Review collected by and hosted on G2.com. What do you dislike about SmartVault? The cost of this service has risen dramatically for a sole-practitioner/single user with only a small base of clients. Will need to find a more cost effective solution as I phase into semi-retirement. Review collected by and hosted on G2.com. What problems is SmartVault solving and how is that benefiting you? Able to transfer information via secure electronic portal. This has greatly increased turnaround time and cut down on the mailing of paperwork. Review collected by and hosted on G2.com. Show More 5/12/2022 Current UserValidated ReviewerSource: Organic ![Prashant N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Prashant N.") PN Prashant N. Qlik Sense Developer Small-Business (50 or fewer emp.) 4/20/2022 "Smart Vault an Important Document Saver" 4/5 What do you like best about SmartVault? Storage of important files and documents with high security Review collected by and hosted on G2.com. What do you dislike about SmartVault? Costing and plans as this software is not free for use with extra space if required Review collected by and hosted on G2.com. Recommendations to others considering SmartVault: It's good tool to use for storing and accessing the important documents and files. Which can be used at any location in this digital world. Review collected by and hosted on G2.com. What problems is SmartVault solving and how is that benefiting you? Storing important files on one location and accessing it from any location and device Review collected by and hosted on G2.com. Show More 11/28/2024 Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") UI Verified User in Information Technology and Services Mid-Market (51-1000 emp.) 8/3/2022 "Secure sharing of file over internet is our biggest concern and SmartVault is solution to it" 4/5 What do you like best about SmartVault? 1. Secure sharing of files 2. Large files can be stored securily 3. End to end encryption between sender and receiver Review collected by and hosted on G2.com. What do you dislike about SmartVault? 1. Storage limitation 2. Slow in case of large files transfer Review collected by and hosted on G2.com. What problems is SmartVault solving and how is that benefiting you? We used to store our private client-related documents which is confidential . Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Human Resources](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Human Resources") UH Verified User in Human Resources Mid-Market (51-1000 emp.) 9/7/2022 "Best Application" 5/5 What do you like best about SmartVault? It helps in accounting, financial, and construction Review collected by and hosted on G2.com. What do you dislike about SmartVault? Everything is good, I do have any to dislike Review collected by and hosted on G2.com. What problems is SmartVault solving and how is that benefiting you? It is secured and I can use cloud-based document management Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Health, Wellness and Fitness](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Health, Wellness and Fitness") AH Verified User in Health, Wellness and Fitness Mid-Market (51-1000 emp.) 9/1/2022 "Secure online data" 4/5 What do you like best about SmartVault? For online document storage and secure sharing Review collected by and hosted on G2.com. What do you dislike about SmartVault? You can use the key vault, in Microsoft Azure portal as option Review collected by and hosted on G2.com. What problems is SmartVault solving and how is that benefiting you? SmartVault secure cloud-based document Review collected by and hosted on G2.com. 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