--- title: SmartVault Reviews meta\_title: 'SmartVault Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 103 reviews by the users' company size, role or industry to find out how SmartVault works for a business like yours. aggregate\_rating: rating\_value: 4.3 review\_count: 103 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Content Management url: https://www.g2.com/categories/content-management --- ### SmartVault Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users love the **ease of use** of SmartVault, appreciating its intuitive design for secure file management. [(4 mentions)](https://www.g2.com/products/smartvault/reviews?filters%5Bsentiment_snippet%5D=1760761&qs=pros-and-cons#reviews) Users value the **easy upload** feature of SmartVault, appreciating its intuitive interface and secure access for all users. [(4 mentions)](https://www.g2.com/products/smartvault/reviews?filters%5Bsentiment_snippet%5D=2008103&qs=pros-and-cons#reviews) Users highlight the **secure sharing capabilities** of SmartVault, making document management seamless and user-friendly. [(4 mentions)](https://www.g2.com/products/smartvault/reviews?filters%5Bsentiment_snippet%5D=2054162&qs=pros-and-cons#reviews) Users appreciate the **strong security measures** of SmartVault, ensuring safe and easy access for both staff and clients. [(4 mentions)](https://www.g2.com/products/smartvault/reviews?filters%5Bsentiment_snippet%5D=2008110&qs=pros-and-cons#reviews) Users appreciate the **secure file sharing** of SmartVault, enjoying the ease of managing and sharing documents confidently. [(3 mentions)](https://www.g2.com/products/smartvault/reviews?filters%5Bsentiment_snippet%5D=2054163&qs=pros-and-cons#reviews) Users find **limited customization** frustrating, wishing for more flexibility to better suit their office needs. [(3 mentions)](https://www.g2.com/products/smartvault/reviews?filters%5Bsentiment_snippet%5D=2201816&qs=pros-and-cons#reviews) Users find SmartVault to be **expensive** , making it less accessible for smaller businesses and individuals seeking cost-effective solutions. [(2 mentions)](https://www.g2.com/products/smartvault/reviews?filters%5Bsentiment_snippet%5D=1760722&qs=pros-and-cons#reviews) Users express concerns about the **high pricing** of SmartVault, which may limit accessibility for smaller businesses and individuals. [(2 mentions)](https://www.g2.com/products/smartvault/reviews?filters%5Bsentiment_snippet%5D=1760785&qs=pros-and-cons#reviews) Users find the **high cost** of SmartVault to be a barrier, especially for smaller businesses and individuals. [(1 mentions)](https://www.g2.com/products/smartvault/reviews?filters%5Bsentiment_snippet%5D=2054159&qs=pros-and-cons#reviews) Users often face **integration issues** , dealing with a significant number of duplicate entries in SmartVault. [(1 mentions)](https://www.g2.com/products/smartvault/reviews?filters%5Bsentiment_snippet%5D=2372487&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of SmartVault ##### 1. Ease of Use Users love the **ease of use** of SmartVault, appreciating its intuitive design for secure file management. [ See 4 mentions ](https://www.g2.com/products/smartvault/reviews?filters%5Bsentiment_snippet%5D=1760761&qs=pros-and-cons#reviews) See Related User Reviews ![Kim S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kim S.") KS Kim S. Small-Business (50 or fewer emp.) 5.0/5 "SmartVault Pairs with Lacerte" What do you like about SmartVault? SmartVault pairs seamlessly with Lacerte to provide an online portal for our tax clients to upload and download their data and tax returns. It is easy ![Neha Y.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Neha Y.") NY Neha Y. Small-Business (50 or fewer emp.) 3.5/5 "SmartVault Review- Good Platform" What do you like about SmartVault? SmartVault shines with its user-friendly design. The platform is easy to navigate, which means even those without technical expertise can quickly uplo ##### 2. Easy Upload Users value the **easy upload** feature of SmartVault, appreciating its intuitive interface and secure access for all users. [ See 4 mentions ](https://www.g2.com/products/smartvault/reviews?filters%5Bsentiment_snippet%5D=2008103&qs=pros-and-cons#reviews) See Related User Reviews ![Kim S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kim S.") KS Kim S. Small-Business (50 or fewer emp.) 5.0/5 "SmartVault Pairs with Lacerte" What do you like about SmartVault? SmartVault pairs seamlessly with Lacerte to provide an online portal for our tax clients to upload and download their data and tax returns. It is easy RV Ron V. Small-Business (50 or fewer emp.) 4.0/5 "A welcome cloud-based file storage and sharing service tailored for the accounting industry." What do you like about SmartVault? Easy to set up and access SmartVault by web portal. Convenient to upload and download documents or print directly from the portal. ##### 3. Secure Sharing Users highlight the **secure sharing capabilities** of SmartVault, making document management seamless and user-friendly. [ See 4 mentions ](https://www.g2.com/products/smartvault/reviews?filters%5Bsentiment_snippet%5D=2054162&qs=pros-and-cons#reviews) See Related User Reviews ![Neha Y.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Neha Y.") NY Neha Y. Small-Business (50 or fewer emp.) 3.5/5 "SmartVault Review- Good Platform" What do you like about SmartVault? SmartVault shines with its user-friendly design. The platform is easy to navigate, which means even those without technical expertise can quickly uplo ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Enterprise (\> 1000 emp.) 4.5/5 "SmartVault short summary" What do you like about SmartVault? I like SmartVault for its ease of use. The platform is straightforward and intuitive, making it easy for even non-technical users to upload, organize, ##### 4. Security Users appreciate the **strong security measures** of SmartVault, ensuring safe and easy access for both staff and clients. [ See 4 mentions ](https://www.g2.com/products/smartvault/reviews?filters%5Bsentiment_snippet%5D=2008110&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.0/5 "Great program for secure storage!" What do you like about SmartVault? It is a very secure program that allows ease of upload for staff & ease of access for clients. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 4.5/5 "Easy document management and storage solution." What do you like about SmartVault? Its is user-friendly and it has a strong security measures. ##### 5. File Sharing Users appreciate the **secure file sharing** of SmartVault, enjoying the ease of managing and sharing documents confidently. [ See 3 mentions ](https://www.g2.com/products/smartvault/reviews?filters%5Bsentiment_snippet%5D=2054163&qs=pros-and-cons#reviews) See Related User Reviews ![Neha Y.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Neha Y.") NY Neha Y. Small-Business (50 or fewer emp.) 3.5/5 "SmartVault Review- Good Platform" What do you like about SmartVault? SmartVault shines with its user-friendly design. The platform is easy to navigate, which means even those without technical expertise can quickly uplo ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Enterprise (\> 1000 emp.) 4.5/5 "SmartVault short summary" What do you like about SmartVault? I like SmartVault for its ease of use. The platform is straightforward and intuitive, making it easy for even non-technical users to upload, organize, ### 5 Cons or Disadvantages of SmartVault ##### 1. Limited Customization Users find **limited customization** frustrating, wishing for more flexibility to better suit their office needs. [ See 3 mentions ](https://www.g2.com/products/smartvault/reviews?filters%5Bsentiment_snippet%5D=2201816&qs=pros-and-cons#reviews) See Related User Reviews ![Kim S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kim S.") KS Kim S. Small-Business (50 or fewer emp.) 5.0/5 "SmartVault Pairs with Lacerte" What do you dislike about SmartVault? There are some components which would work better for our office if we had the ability to customize ourselves. It has been difficult to receive phon ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Enterprise (\> 1000 emp.) 4.5/5 "SmartVault short summary" What do you dislike about SmartVault? SmartVault is not the most cost-effective solution for smaller businesses or individuals. While the platform offers a range of features and security m ##### 2. Expensive Users find SmartVault to be **expensive** , making it less accessible for smaller businesses and individuals seeking cost-effective solutions. [ See 2 mentions ](https://www.g2.com/products/smartvault/reviews?filters%5Bsentiment_snippet%5D=1760722&qs=pros-and-cons#reviews) See Related User Reviews ![Neha Y.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Neha Y.") NY Neha Y. Small-Business (50 or fewer emp.) 3.5/5 "SmartVault Review- Good Platform" What do you dislike about SmartVault? On the downside, SmartVault might not be the best fit for smaller businesses or individuals due to its higher cost. Although it offers a wide range of ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Enterprise (\> 1000 emp.) 4.5/5 "SmartVault short summary" What do you dislike about SmartVault? SmartVault is not the most cost-effective solution for smaller businesses or individuals. While the platform offers a range of features and security m ##### 3. Pricing Concerns Users express concerns about the **high pricing** of SmartVault, which may limit accessibility for smaller businesses and individuals. [ See 2 mentions ](https://www.g2.com/products/smartvault/reviews?filters%5Bsentiment_snippet%5D=1760785&qs=pros-and-cons#reviews) See Related User Reviews ![Neha Y.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Neha Y.") NY Neha Y. Small-Business (50 or fewer emp.) 3.5/5 "SmartVault Review- Good Platform" What do you dislike about SmartVault? On the downside, SmartVault might not be the best fit for smaller businesses or individuals due to its higher cost. Although it offers a wide range of ![Manvir S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Manvir S.") MS Manvir S. Small-Business (50 or fewer emp.) 5.0/5 "One of the best online document storage tool" What do you dislike about SmartVault? Connected Desktop facility comes in the top plan only. Morever, clients are not always very comfortable with this tool, mostly they are non technical ##### 4. Cost Issues Users find the **high cost** of SmartVault to be a barrier, especially for smaller businesses and individuals. [ See 1 mentions ](https://www.g2.com/products/smartvault/reviews?filters%5Bsentiment_snippet%5D=2054159&qs=pros-and-cons#reviews) See Related User Reviews ![Neha Y.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Neha Y.") NY Neha Y. Small-Business (50 or fewer emp.) 3.5/5 "SmartVault Review- Good Platform" What do you dislike about SmartVault? On the downside, SmartVault might not be the best fit for smaller businesses or individuals due to its higher cost. Although it offers a wide range of ##### 5. Integration Issues Users often face **integration issues** , dealing with a significant number of duplicate entries in SmartVault. [ See 1 mentions ](https://www.g2.com/products/smartvault/reviews?filters%5Bsentiment_snippet%5D=2372487&qs=pros-and-cons#reviews) See Related User Reviews ![Jeffrey J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jeffrey J.") JJ Jeffrey J. Small-Business (50 or fewer emp.) 4.5/5 "Effortless Integration with QuickBooks and ProConnect" What do you dislike about SmartVault? The integration resulted in many duplicates ## Top-Rated Alternatives [ ![Progress ShareFile](https://images.g2crowd.com/uploads/product/hd_favicon/0f72809916b93e221e68872730635739/progress-sharefile.svg "Progress ShareFile") Progress ShareFile 4.2/5(1,541) ](https://www.g2.com/products/progress-sharefile/reviews) [ ![Revver](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_8d9b1b35ae4dde5e7e28c8bcc945df6f/revver.png "Revver") Revver 4.4/5(475) ](https://www.g2.com/products/revver/reviews) [ ![Dropbox](https://images.g2crowd.com/uploads/product/hd_favicon/1553873478/dropbox.svg "Dropbox") Dropbox 4.4/5(31,414) ](https://www.g2.com/products/dropbox/reviews) [ View All Alternatives ](https://www.g2.com/products/smartvault/competitors/alternatives) ![Verified User in Accounting](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Accounting") UA Verified User in Accounting Enterprise (\> 1000 emp.) 4/24/2023 "SmartVault short summary" 4.5/5 What do you like best about SmartVault? I like SmartVault for its ease of use. The platform is straightforward and intuitive, making it easy for even non-technical users to upload, organize, and share files securely. SmartVault features are designed to improve document management workflows, including document scanning, automatic backups, and version control. It also integrates with popular accounting and workflow software like Xero or Microsoft Office, making it easy to manage and share documents across different platforms. Review collected by and hosted on G2.com. What do you dislike about SmartVault? SmartVault is not the most cost-effective solution for smaller businesses or individuals. While the platform offers a range of features and security measures, it also comes with a high price tag. It's also not very customizable. Review collected by and hosted on G2.com. What problems is SmartVault solving and how is that benefiting you? Letting me upload, organize, and share files securely. Security is a top priority for SmartVault, and the platform offers a range of security features to ensure the safety of your sensitive documents. This includes 256-bit AES encryption, secure data centers, and multi-factor authentication. That removes a user's worries who's from a non-technical background. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Avinash A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Avinash A.") AA Avinash A. Marketing Head Mid-Market (51-1000 emp.) 9/5/2023 "Great Experience with SmartVault." 4/5 What do you like best about SmartVault? SmartVault helps me store my documents online and make them accessible with security. Review collected by and hosted on G2.com. What do you dislike about SmartVault? SmartVault should be cost-effective for the new user. Review collected by and hosted on G2.com. What problems is SmartVault solving and how is that benefiting you? SmartVault is secure platform for me and I could manage my documents properly and I can share my documents with my clients securely. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic JM Justin M. Marketing and Advertising Small-Business (50 or fewer emp.) 3/10/2023 "a very safe and amazing software" 5/5 What do you like best about SmartVault? This software keeps my data very safe and private. And the storage capacity is so good that I can store all the data I need. Review collected by and hosted on G2.com. What do you dislike about SmartVault? I have not faced any such problem while using the software. But its charges are very high, which makes it difficult for everyone to use, but it is very effective when compared to the service. Review collected by and hosted on G2.com. What problems is SmartVault solving and how is that benefiting you? The service is typically marketed as a combination of several ongoing technologies based on the user's needs. The best part is that the usage of the server can be changed according to the storage demand. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Rod S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rod S.") RS Rod S. Principal Small-Business (50 or fewer emp.) 8/31/2022 "Great Secure Portal" 5/5 What do you like best about SmartVault? The portal is safe and secure. It interfaces with other online tools we use. Review collected by and hosted on G2.com. What do you dislike about SmartVault? There are 2 SmartVault sites: Portal and Connected Desktop. Both are useful but it seems like there should only be one which has all the features of both. Review collected by and hosted on G2.com. What problems is SmartVault solving and how is that benefiting you? We needed a way to store financial information for our client churches and wanted a way that was convenient and safe for us and them. We were using Google Drive but it is not secure. We learned of SmartVault so inquired to see if it would meet our needs. In the conversation with the sales rep we found out that it interfaces with Right Networks. That make the decision easy. The process of saving reports from QuickBooks in Right Networks is as seemless and easy as any Windows application can be. Further, we no longer have to notify the client churches that there reports are available since SmartVault does that for us. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Manvir S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Manvir S.") MS Manvir S. Business Analyst Small-Business (50 or fewer emp.) 8/30/2022 "One of the best online document storage tool" 5/5 What do you like best about SmartVault? The best thing is the secure file sharing capability. Since we have very secure design data which we share with our clients, it is the most secure bank like experience compared to others. Review collected by and hosted on G2.com. What do you dislike about SmartVault? Connected Desktop facility comes in the top plan only. Morever, clients are not always very comfortable with this tool, mostly they are non technical and therefore prefer Google over others. However I suggest interface can be changed and pricing should decrease. Review collected by and hosted on G2.com. What problems is SmartVault solving and how is that benefiting you? It is solving a problem of uploading, downloading, scanning, editing, generating or sending any document for any particular client. Our ability to share data with overseas clients has increased with trust. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Accounting](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Accounting") UA Verified User in Accounting Small-Business (50 or fewer emp.) 6/23/2022 "Stay Away!" 0/5 What do you like best about SmartVault? There are no upsides to using SmartVault. It's a basic, low-end storage and file sharing service. Review collected by and hosted on G2.com. What do you dislike about SmartVault? I'd strongly suggest looking elsewhere for your storage and file sharing needs. This company prices its service like they are the cream of the crop, but in reality, they are the bottom of the barrel. The price for my plan nearly tripled this year with zero new features or services being added that are actually useful. There is no Android app available, which is ridiculous considering the extreme pricing. And be careful, the company will auto-renew your plan for 12 months and there is no means to cancel for a refund once they charge your credit card. And they will still auto-renew after completely altering the terms of the contract. Shady company for sure. Review collected by and hosted on G2.com. What problems is SmartVault solving and how is that benefiting you? This company does not solve any problems for me that can't be solved for 1/5 of the price with a competing service. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Subhangi B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Subhangi B.") SB Subhangi B. Subject Matter Expert Small-Business (50 or fewer emp.) 10/19/2022 "Simplest device to store files online" 5/5 What do you like best about SmartVault? The storage and file-sharing service of the device are very efficient. The tool provides secure sharing facilities and thus is very beneficial to store companies' confidential data. Review collected by and hosted on G2.com. What do you dislike about SmartVault? The premium plans of the device become costly for various users. The company should consider lowering the price. Apart from this, the interface of the tool should be more user-friendly for the non-technical users Review collected by and hosted on G2.com. What problems is SmartVault solving and how is that benefiting you? The software comes in handy in storing all the confidential and sensitive data of the company I work in. The tool is a secured and safe place to store data online Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Danushka Pradeep R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Danushka Pradeep R.") DR Danushka Pradeep R. Quantity Surveyor Consultancy Mid-Market (51-1000 emp.) 2/1/2023 "Smart Vault" 4/5 What do you like best about SmartVault? To save my ATM card and online banking facility Review collected by and hosted on G2.com. What do you dislike about SmartVault? It has so many security types. waste my data. Review collected by and hosted on G2.com. What problems is SmartVault solving and how is that benefiting you? Save my time and money and other thing is saving my time. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Marysa K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Marysa K.") MK Marysa K. Support Advisor Enterprise (\> 1000 emp.) 10/22/2022 "The easiest way to keep employees in the know on Anything and Everything" 5/5 What do you like best about SmartVault? Smart Vault Keeps our internal information Safe, Orderly and Easy to Access. It is easy broken down and categorize to make finding data easy and fast for our team Review collected by and hosted on G2.com. What do you dislike about SmartVault? More modernized interface would be nice, but it is still 100% useable and clear Review collected by and hosted on G2.com. What problems is SmartVault solving and how is that benefiting you? We have a host of internal docs that are important to a global company but differ from region to region. Smart Vault makes it easy to share these details. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Amarjit D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Amarjit D.") AD Amarjit D. Chief Manager (Mining) Enterprise (\> 1000 emp.) 9/6/2022 "The use of SmartVault." 5/5 What do you like best about SmartVault? It's very trendy to carry your data, documents, etcetera, in cloud are retrieve it where ever, what ever quickly. It's a Digital Pendrive.Ease of carrying data, documents, and pictures and using and when needed. Review collected by and hosted on G2.com. What do you dislike about SmartVault? There is nothing to dislike to date. It has been quite handy to use with ease. Review collected by and hosted on G2.com. What problems is SmartVault solving and how is that benefiting you? The cumbersome and sometimes forgettable devices have been replaced. Review collected by and hosted on G2.com. 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