SmartReach.io Reviews & Product Details

Prateek and the staff always respond quickly to our questions surrounding the software. The Customer Support team always is very patient and helpful. Smartreach tool is very extensive and it continues to evolve and develop with new features. Review collected by and hosted on G2.com.

We wish there was a more strategic way to insert the unsubscribe link in the email signature for campaigns. IF SmartReach could provide basic CRM capabilities. There should be a small note section to type details for every contact. Review collected by and hosted on G2.com.

I was looking to start a cold email marketing campaign, and after doing a lot of research on the subject, I found out that you need special email marketing softwares that are made for the job. I found this tool called Mailshake, but it was super expensive, it did not provide a trial period and it is honestly way overpriced for the job. While looking for alternatives, I stumbled upon SmartReach.io and I quickly signed up for their free trial and to my surprise, they had the same offerings as the other software and in fact a few features that I found were better than that software. Coming to the pricing, SmartReach is appropriately priced and delivers more than what we pay for; this has solved a real problem for me, and SmartReach will be my favorite cold outreach and email marketing software. Review collected by and hosted on G2.com.

The UI is a bit rough around the edges, it is functionally correct, but aesthetically, it can use a bit of work. Review collected by and hosted on G2.com.

1. It is easy to use

2. We can get started with the setup quickly

3. Support team is responsive with the queries

4. Much more affordable compared to other competitors like reply.io, maishake etc Review collected by and hosted on G2.com.

It is not that I dislike but the smartrech tool can plan to add some advanced segmentation & sequencing features on user behaviour & actions. Review collected by and hosted on G2.com.

What I really like is the simplicity of Smartreach.

I feel that the UI is quite intuitive and simple.

It's got everything that you need for cold emailing. I really like that you can do Spam tests of your emails. That includes testing of the technical setup but also a content analysis of your email.

Also, a word about the team.

They always took my request seriously and always helped me out.

Compared to other companies, they are killing with their support!

PS: Pricing is awesome. You can't really find a better price for such a tool. All of their competitors have higher prices, and some of them have fewer features... Review collected by and hosted on G2.com.

There is nothing I really dislike, but I have a few ideas/suggestions:

The automated sending delays of emails are set to 30 seconds, I believe. I think it would be better if it is set to at least 4 to 8 mins randomly. This can be changed manually, but I would suggest that users should be informed that this might impact their deliverability.

Last but not least, I'd love to see more personalization features.

It would be great to see personalized images and stuff like that. If SmartReach does that, they will definitely be very competitive. Review collected by and hosted on G2.com.

Manage and view campaigns and their performances of all the team members in one single window. This is great for leaders like me to see the performance of all my team members Review collected by and hosted on G2.com.

My Sales team was actually stealing this idea while applying for interviews. They had so much time in hand because of the terrific automation from SmartReach, they were actually applying for new jobs. This was the bad part. For serious players in my team, this is a great tool. Review collected by and hosted on G2.com.

It's a very intuitive tool, easy to use and counts with a handful of integrations. Their customer service is exceptional. Couldn't recommend this enough. Review collected by and hosted on G2.com.

I don't have any complaints. Perhaps the outdated look of the tool itself, but that's not even important. Review collected by and hosted on G2.com.

The most helpful thing about SmartReach is how easy it is to launch cold email campaigns and run a/b tests. My favorite feature, aside from the campaign wizard, is the "warm-up" and auto-scheduling according to the contact's time zone. Our company receives free licenses to most of the cold email solutions out there so we had a chance to test most of them and SmartReach was by far the best performing in terms of deliverability and ease of use. Review collected by and hosted on G2.com.

Not much. The only thing I'd enhance is the lists/contacts filtering. It's pretty solid right now but there was definitely a learning curve at the beginning. We got used to it though. Review collected by and hosted on G2.com.

Great software for sending cold emails with the best features at an extremely competitive price. Exceptionally good customer support. They provide support on Live chat as well which makes them league apart. A must use software if you wish to generate leads through cold emails. Reporting is great. Follow up sequencing works like a charm. Everything about the product is great. Totally love it. A game changer for lead generation. Email id validation works great - Bounce rate till now is 0%. Contacts upload is also easy. Review collected by and hosted on G2.com.

There is absolutely nothing I don't like about the software. The product is excellent. However, spam reporting is allowed only 4 times a month which would be great if this number was higher but their excellent customer support covers for it well. Review collected by and hosted on G2.com.

I've tested mixmax, woodpecker, reply, close and all other... All of them are sucks in one or more features, the pricing is also huge. After I found smartreach - I was really impressed. It seems that the service is developed by the team who understand cold email outreach process in-depth. The pricing is good to. Review collected by and hosted on G2.com.

Not found any disadvantages - if you make outreach on scale, you should check this tool. Review collected by and hosted on G2.com.

SmartReach has a straightforward approach to preparing a mail dripping campaign. We've tested most of the tools available and this one stands out for price, features and user-friendliness. We also love the fact that we can reply directly from the tool and classify the campaign replies on the same page. Mail Validation for anti-spam purposes is also much appreciated. Review collected by and hosted on G2.com.

There's nothing wrong with the tool itself, it works well and we are satisfied with the results. Review collected by and hosted on G2.com.