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At a Glance
Market Segments
Mid-Market (59.7% of reviews)
Small-Business (77.8% of reviews)
Entry-Level Pricing
Contact Us
$29.00 1000 Prospects Contacted Per Month
Outreach
Star Rating
(3,524)4.3 out of 5
Market Segments
Mid-Market (59.7% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Learn more about OutreachSmartReach.io
Star Rating
(56)4.6 out of 5
Market Segments
Small-Business (77.8% of reviews)
Pros & Cons
Entry-Level Pricing
$29.00 1000 Prospects Contacted Per Month
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Reviewers mention that Outreach excels in Email Tracking/Automation with a score of 9.1, highlighting its robust automation features that streamline email campaigns effectively, while SmartReach.io follows closely with a score of 9.0, indicating strong performance but slightly less advanced capabilities.
- Users report that SmartReach.io shines in Quality of Support with a score of 9.4, with many users praising the responsiveness and helpfulness of the support team, whereas Outreach has a lower score of 8.3, suggesting room for improvement in customer service.
- G2 users note that Outreach's Task Management feature is highly rated at 8.8, allowing for efficient organization of tasks, while SmartReach.io's score of 7.9 indicates it may not be as comprehensive in this area, leading to potential challenges in task organization.
- Users on G2 highlight that SmartReach.io offers superior Ease of Use with a score of 9.0, making it more accessible for new users, while Outreach's score of 8.3 suggests a steeper learning curve for some users.
- Reviewers say that Outreach's Call Analytics features, including Call Recording and Call Analysis, are well-received with scores of 8.4 and 8.0 respectively, providing valuable insights into call performance, whereas SmartReach.io lacks in this area with lower scores, indicating less robust analytics capabilities.
- Users report that Outreach's Generative AI features, particularly in AI Text Generation, are rated at 6.8, which some users find lacking compared to SmartReach.io's higher score of 7.5, suggesting that SmartReach.io may offer more advanced AI capabilities for content generation.
Pricing
Entry-Level Pricing
Outreach
Future Outreach Customers
Contact Us
- Sales engagement
- Opportuntity management
- Mutual success plans
SmartReach.io
Email Outreach
$29.00
1000 Prospects Contacted Per Month
Effortlessly expand your cold email campaigns to target up to a million prospects.
- Unlimited sending email accounts
- Unlimited team members allowed
- Unlimited Email Validations
Free Trial
Outreach
No trial information availableSmartReach.io
Free Trial is available
Ratings
Meets Requirements
8.7
2,669
8.9
44
Ease of Use
8.3
2,685
9.0
44
Ease of Setup
7.7
848
8.7
26
Ease of Admin
7.8
773
8.5
21
Quality of Support
8.3
2,425
9.4
45
Has the product been a good partner in doing business?
8.5
759
9.0
21
Product Direction (% positive)
8.5
2,499
9.2
43
Features by Category
Lead Facilitation
Feature Not Available
Not enough data
7.5
35
Not enough data
8.2
37
Not enough data
8.2
39
Not enough data
Organization
8.0
34
Not enough data
8.1
36
Not enough data
8.1
34
Not enough data
Performance Analysis
7.4
39
Not enough data
8.3
42
Not enough data
Sales Analysis
7.4
38
Not enough data
7.9
39
Not enough data
Generative AI
7.9
26
Not enough data
7.7
25
Not enough data
Agentic AI - AI Sales Assistant
6.7
5
Not enough data
7.3
5
Not enough data
9.7
5
Not enough data
7.0
5
Not enough data
7.0
5
Not enough data
7.3
5
Not enough data
7.3
5
Not enough data
Integrated Workflows
8.7
1009
|
Verified
8.0
21
9.1
1058
|
Verified
9.0
28
8.4
869
|
Verified
6.7
17
8.2
796
|
Verified
8.3
21
8.5
1009
|
Verified
7.3
21
8.6
400
7.6
18
8.2
348
7.6
18
Repeatability and Reportability
8.3
861
|
Verified
Feature Not Available
8.6
945
|
Verified
8.1
24
8.5
924
|
Verified
8.2
24
7.8
772
|
Verified
Feature Not Available
7.0
315
Feature Not Available
AI and Automation
7.8
339
7.8
19
7.3
308
Feature Not Available
7.7
347
8.0
22
7.3
299
7.0
16
7.0
291
7.1
17
Generative AI
6.7
139
7.5
12
Agentic AI - Sales Engagement
6.5
27
Not enough data
7.2
26
Not enough data
7.7
27
Not enough data
6.4
27
Not enough data
6.9
27
Not enough data
6.9
27
Not enough data
7.0
26
Not enough data
Call Analytics
8.3
128
Not enough data
7.8
108
Not enough data
8.0
115
Not enough data
Feature Not Available
Not enough data
Agent Performance Management
Feature Not Available
Not enough data
7.7
95
Not enough data
7.9
99
Not enough data
Generative AI
7.5
40
Not enough data
Agentic AI - Conversation Intelligence
6.0
7
Not enough data
6.4
7
Not enough data
6.0
7
Not enough data
5.7
7
Not enough data
5.7
7
Not enough data
5.5
7
Not enough data
6.0
7
Not enough data
Revenue Sourcing and Forecasting
7.4
51
Not enough data
7.9
60
Not enough data
8.3
79
Not enough data
8.1
53
Not enough data
7.9
59
Not enough data
8.0
21
Not enough data
8.0
22
Not enough data
CRM Data Enrichment
8.7
92
Not enough data
8.7
101
Not enough data
8.2
74
Not enough data
Feature Not Available
Not enough data
8.2
22
Not enough data
Account Management
7.8
69
Not enough data
7.8
70
Not enough data
8.0
70
Not enough data
8.5
80
Not enough data
7.8
24
Not enough data
8.1
21
Not enough data
Agentic AI - Revenue Operations & Intelligence (RO&I)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Outbound Sales
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Inbound Sales
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Sales Performance Management
7.7
5
Not enough data
6.0
5
Not enough data
5.7
5
Not enough data
Incentives
7.5
194
Not enough data
8.2
235
|
Verified
Not enough data
7.0
166
|
Verified
Not enough data
8.3
246
|
Verified
Not enough data
Personalization
8.3
264
|
Verified
Not enough data
7.9
271
|
Verified
Not enough data
8.3
323
|
Verified
Not enough data
8.1
228
|
Verified
Not enough data
Administrative
8.7
307
|
Verified
Not enough data
8.4
259
|
Verified
Not enough data
8.5
265
Not enough data
Agentic AI - Email Tracking
7.3
16
Not enough data
7.1
17
Not enough data
7.9
17
Not enough data
6.4
16
Not enough data
6.4
16
Not enough data
6.3
16
Not enough data
6.5
16
Not enough data
Analytics
8.8
1438
8.6
30
8.4
1379
8.2
27
Feature Not Available
7.3
22
Customizations
8.8
1405
7.8
27
8.9
1431
8.7
31
8.5
1405
8.1
30
8.3
1056
7.9
29
9.0
1447
7.5
31
Generative AI
6.8
162
5.8
10
Agentic AI - Sales Analytics
7.0
9
Not enough data
8.1
9
Not enough data
6.9
8
Not enough data
6.9
8
Not enough data
6.9
8
Not enough data
Data Sourcing
7.7
159
Not enough data
7.9
174
Not enough data
Feature Not Available
Not enough data
8.1
188
Not enough data
7.6
168
Not enough data
Predictive Analytics
7.3
142
Not enough data
7.5
136
Not enough data
7.0
127
Not enough data
7.4
135
Not enough data
Sales Management
8.0
149
Not enough data
Feature Not Available
Not enough data
7.8
164
Not enough data
8.8
189
Not enough data
Agentic AI - Outbound Call Tracking
5.2
10
Not enough data
5.5
10
Not enough data
Calling
8.5
812
Not enough data
7.9
906
Not enough data
8.4
1032
Not enough data
8.8
1089
Not enough data
5.5
14
Not enough data
Contacts
8.6
1146
Not enough data
8.0
985
Not enough data
8.4
1065
Not enough data
Insights
8.3
1092
|
Verified
Not enough data
8.4
1051
Not enough data
7.7
594
Not enough data
9.1
1191
Not enough data
8.1
1036
Not enough data
6.7
13
Not enough data
Agentic AI - Sales Coaching
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Training
8.3
197
|
Verified
Not enough data
8.2
196
|
Verified
Not enough data
8.2
179
|
Verified
Not enough data
8.0
142
|
Verified
Not enough data
Feedback
8.3
165
|
Verified
Not enough data
8.1
162
|
Verified
Not enough data
8.1
141
Not enough data
8.3
174
|
Verified
Not enough data
8.4
192
|
Verified
Not enough data
8.3
191
|
Verified
Not enough data
Feature Not Available
Not enough data
Generative AI
6.7
21
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Outreach and SmartReach.io are categorized as Sales Engagement and Email Tracking
Unique Categories
Outreach is categorized as Revenue Operations & Intelligence (RO&I), Conversation Intelligence, AI Sales Assistant, Sales Coaching, Outbound Call Tracking, Sales Analytics, Sales Performance Management, and AI SDRs
SmartReach.io has no unique categories
Reviews
Reviewers' Company Size
Outreach
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SmartReach.io
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
37.0%
Information Technology and Services
18.2%
Marketing and Advertising
7.2%
Internet
6.3%
Financial Services
3.2%
Other
28.1%
Marketing and Advertising
27.8%
Computer Software
14.8%
Information Technology and Services
11.1%
Financial Services
5.6%
Accounting
5.6%
Other
35.2%
Discussions
Has anyone made the a migration from gmail to Outlook? If so, how did your use of Outreach change?
2 Comments
MS
Yes, I have performed the task, the free methods are here using GSMMO - https://www.transferemails.com/transfer-emails-from-outlook-to-gmail/Read more
What is the best way to log follow ups?
2 Comments
JK
When I engage a customer, either email or call, I put them into a follow up sequence, typically that has 3 steps, call > email > call to make sure we keep...Read more
What are the other best ways Outreach can be used in?
2 Comments
IS
We also used it for hiring workflow.Read more
What is SmartReach.io used for?
1 Comment
Official Response from SmartReach.io
SmartReach.io is a powerful sales engagement software designed to empower sales leaders to achieve revenue goals and drive sustainable growth. The platform...Read more
SmartReach.io has no more discussions with answers
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