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SmartDebit are the leading Direct Debit service provider, specialising in timely and efficient payment processing on behalf of businesses, not-for-profits and the public sector. SmartDebit are a Bacs approved Bureau and training provider and, are ISO 27001:2013 certified for data security.

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SmartDebit Reviews

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SmartDebit review by Kay B.
Kay B.
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Verified Current User
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"Great company, great product"

What do you like best?

It's easy to speak to a real human being, who I have met, for any queries I have. Everything is made very easy for me.

What do you dislike?

I have no negatives at all. Service has always been excellent.

What business problems are you solving with the product? What benefits have you realized?

Approaching 3,000 Direct Debits per month collected in a straight-forward manner without us having to worry about any of the banking regulations associated with that. We are also given advance warning of collections being taken so that any anomalies can be corrected before collection.

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SmartDebit review by Andrew R.
Andrew R.
Validated Reviewer
Verified Current User
Review Source

"SmartDebit user since Jan 2017"

What do you like best?

Easy to use, automated emails sent to customers when changes made and accessible customer service staff when we require support.

What do you dislike?

There is nothing I dislike regarding the service. Any concerns or queries have been promptly addressed by our Account Manager.

What business problems are you solving with the product? What benefits have you realized?

SmartDebit allows us to collect payments for our service and maintenance contracts. It has also allowed us to offer an effective direct debit payment plan option for our customers.

What Payment Gateway solution do you use?

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