Smart CAD Features
Functionality (4)
Integration
Integrate into software or apps via API or SDK.
Location Tracking
Identify a user's physical location.
Location Triggers
Generate notifications, alerts, or in-app events upon reaching a geofenced location(s).
Location Determination
Differentiate between behavioral and proximital locations for users.
Management (4)
Fence Drawing
Designate specific geofences, such as store locations, airports, or residential areas.
Compliance
Maintain compliance (e.g., GDPR) regarding location data management.
Analytics
Generate analytics dashboards and reports based on location data.
International Usability
Expand geofencing capabilities to multiple countries with up-to-date geographic data.
Emergency Response (3)
Computer Aided Dispatch
Fields emergency and related medical phone calls, and streamlines vehicle dispatch response
Geospatial Mapping
Tracks vehicles for real-time updates on first responder or patient arrival
Collaborative Response
Facilitates communication and collaboration between 911, law enforcement, fire, and medical professionals to provide quality emergency medical services
Data Management (3)
Patient Care Report / Clinical Documentation
Collects and retrieves relevant billing and medically necessary information, digital signatures, and other documentation
Performance Reporting
Records operational data for each emergency service provision case
Workers Comp Injury Reports
Business Operations (13)
Billing
Provide tools to easily manage cash flow in an increasingly difficult healthcare billing market
Employee Management
Manage all aspects of caring for your workforce, including applications, reviews, and other HR functions
Communication Management
Manage and track all internal and external communication conducted via calls, email, text, or chat
Training Management
Track employee/learner's progression through training programs
Shift Management
Facilitate the scheduling and coordination of employee shifts
Fleet Management
Management of commercial motor vehicles for work-related purposes
Claims Management
Process of submitting and following up on claims with insurance companies
Instructor Management
Manage the instructor/teacher's schedule, tasks, responsibilities
Availability Management
Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients
Timesheet Management
Track the amount of time spent on a job or task
Compliance Management
Track and manage adherence to policies for any service, product, process, or supplier
Fuel Management
Monitor fuel consumption and optimize fuel usage
Patient Records Management
Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details
Report Writing (8)
Procedural Reports
Supports incident, offense, and arrest report generation
Use of Force Reports
Supports use of force report generation
Vehicle & Traffic Reporting
Supports vehicle towing, ticketing, and related traffic report generation
Mobile Reporting
Allows users to create reports from mobile devices while out in the field
Report Attachments
Allows supporting documents and files to be attached to specific reports
Compliance
Flags reporting errors to ensure procedual and legal compliance
Code Configuration
Allows custom fields and codes to be generated for reporting standards
Customizable Reports
Alter the layout and content of reports
Case Management (3)
Task Assignment
Manages task list associated with case investigations
Activity Audit
Tracks all changes and actions made by users in individual records or cases
Master Entity Sync
Supports multi-departmental record management and data entry
Evidence Management (11)
Barcode Filing
Prints barcodes for property and physical evidence; supports mobile barcode scanning
Inventory Management
Allows inventory to be filtered; sets action tasks for specific items; displays inventory on a configurable dashboard
Incident Management
Manage and track all disruptions and incidents
Audit Management
Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws
Workflow Management
Create, design and manage workflows for repetitive tasks
Case Management
Work on a set of tasks related to a particular charge, patient, legal issue or any other complex entity or process
Contact Management
Manage, organize, and store contact information
Records Management
Ability to record, store, update, and retrieve information
Inspection Management
Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards
Task Management
Create, manage and track all task activities and progression
Data Management
Ability to handle large datasets
Booking & Jailing (3)
Intake
Generates intake questionnaires; stores mugshots and fingerprints; links arrest records to master profiles
Cell Tracking
Manages available holding areas for arrestees
Status Tracking
Track the status over time for a request, process, asset, or transaction
Data Reports (2)
Custom Reporting
Allows reports to be configured for specific departmental statistics
Report Templates
Offers standard, compliant reporting templates that do not require configuration
Personnel Management (2)
Employee Files
Supports employee files for related HR and personnel management tasks
Attendance & Scheduling
Supports calendar and timekeeping functions to assist with officer scheduling and activity tracking
Integrations (5)
CAD
Syncs with computer-aided dispatch systems to track 911 and related emergency calls; generates reports from CAD narratives
Evidence Management
Syncs with devoted evidence management solutions to track evidence related to specific reports, cases, or records
Compliance Management
Track and manage adherence to policies for any service, product, process, or supplier
Intake Management
Activities related to the initial admission of a charge into the organization's care
Document Management
Store, manage, and track all electronic documents in a centralized location
Emergency Management (6)
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Mass Alerts and Notifications
Broadcasts real-time updates and alerts to internal and external individuals when an incident escalates, and allows targeted updates to users based on location.
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Threat Monitoring
Offers risk intelligence tools to proactively monitor and assess threats as they arise.
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Geolocation
Utilizes geolocation to track personnel, and supports geo-tagged media for field updates.
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Integrated Response
Integrates with necessary business systems, such as IT and communications platforms, to facilitate faster alerts and responses.
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Crisis Communication
Enables collaboration and communication between public and private partner organizations to resolve an incident.
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Post-Event Analysis
Generates reports and insights after each event to assess response efficiency and compliance, and identify areas for improvement.
Emergency Planning (3)
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Scenario Planning
Stores emergency planning documentation and task assignments for a variety of scenarios.
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Automated Workflows
Configures thresholds for triggering automated incident initiation responses based on user preferences.
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Auditing & Compliance
Maintains audit trails and mandated compliance for emergency management protocols.
Prevention & Preparation (4)
Scenario Planning
Supports the implementation of emergency or disaster plans, and provides response templates for different scenarios.
Document Database
Stores and maintains emergency training, procedures, and documents, and organization charts, maps, and contact information.
Equipment Management
Helps first responders track and manage their equipment inventory for repairs, inspections, and service history.
Threat Monitoring
Offers risk intelligence tools to proactively monitor and assess threats as they arise.
Response (6)
Mass Alerts and Notifications
Broadcasts real-time updates and alerts to internal and external individuals when an incident escalates, and allows targeted updates to users based on location.
Geolocation
Utilizes geolocation to track personnel, and supports geo-tagged media for field updates.
Automated Workflows
Configures trigger thresholds for automated incident initiation responses based on user preferences.
Incident Dashboard
Visualizes emergency or disaster response and maintain task checklists, activity logs, and communications to ensure resolution.
Third-Party Data Mining
Integrates with or pulls signals from disparate data sources, such as weather and traffic APIs, healthcare and EMS systems, and social media.
Collaboration Tools
Enables emergency managers to communicate in real-time as situations escalate, and support different levels of task ownership for emergency responses.
Recovery (5)
Auditing & Compliance
Maintains audit trails and mandated compliance for emergency management protocols, both pre- and post-emergency.
Incident Mapping
Visualize incidents and emergencies on grids to identify any trends.
Post-Event Analysis
Generates reports and insights after each event to assess response efficiency and compliance, and identify areas for improvement.
Cost Management
Tracks the cost related to training, resource and asset usage, and overall incident response.
Document Sharing
Supports release of reports and documentation for post-emergency compliance or notification purposes.
Additional Functionality (169)
Availability Indicator
Indication whether a resource is available or protected from allocation
For First Responders
For fire departments, volunteer fire departments, public safety agencies, emergency medical service (EMS) teams, and other agencies.
Document Storage
Store and organize documents in a centralized system
Third-Party Integrations
Set up connections to third-party platforms to improve business processes
Electronic Signature
Digitally sign online documents
Reporting & Statistics
Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
Controlled Substance Tracking
Refusal Statements
Scheduling
Plan availability and assign specific time slots for tasks and resources
Dispatch Monitoring
Capture information regarding dispatch, movement, and delivery of goods/resources
API
Application programming interface that allows for integration with other systems/databases
NEMSIS Compliance
Point-of-Service Data
Self Serve Sign-up
Mobile Access
Access software remotely via mobile devices
Alerts/Escalation
System alerts about the need to escalate an issue or request
Billing & Invoicing
Create, manage, and send invoices or bills to customers
Overtime Calculation
Manage and record overtime hours for hourly employees
For Medical Purposes
Intended for medical use such as diagnosis, treatment, and consultation
Equipment Tracking
Track the location of specific equipment at all times
Offline Access
Ability of websites, web applications, or mobile applications to function without an active internet connection
GPS
System to support the positioning, navigation, and timing (PNT) measurements of an object or individual
Shift-End Alerts
EMS Service Roles Time Clock
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Vehicle Maintenance
Repair of any type of motor vehicle
Employee Certification
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Complaint Monitoring
Obtain, monitor, and review customer feedback/complaints relating to products and services to improve customer satisfaction
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
Data Import/Export
Import and export data to and from software applications
Event Calendar
A list of events with their respective dates
SOG/Protocol Control
SOG/Protocol Control
Routing
Plan daily routes to optimize employee scheduling and provide directions
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Data Import/Export
Import and export data to and from software applications
Customizable Forms
Customize contracts and forms to collect specific information
Alerts/Notifications
Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
Search/Filter
Search and filter data across systems to locate required information by entering keywords or certain criteria
Data Visualization
Graphical representation of data
Multi-Location
Manage and support multiple locations
Case Notes
Access and track notes regarding case activities and updates within case files
Corrective and Preventive Actions (CAPA)
Investigate and take action at root cause or error in processes to prevent recurring issues
Mobile Access
Access software remotely via mobile devices
Single Sign On
Allow users to access multiple services after entering their login credentials once
Reminders
Timed notification for any upcoming task, deadline, appointment, or activity
Subject Profiles
Collect and record basic information related to suspects
API
Application programming interface that allows for integration with other systems/databases
Audit Trail
A record of all activities within the system, including user access, changes made, etc.
Configurable Workflow
Configure existing workflows to meet your organization's needs
eDiscovery
Finding, identifying and collecting information for legal proceedings
Risk Assessment
Initiate collection and analysis of known risks
Reporting & Statistics
Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
Third-Party Integrations
Set up connections to third-party platforms to improve business processes
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Interaction Tracking
Track interaction history by documenting conversations for contacts
Geolocation
Determines the location of a device using GPS or an IP address
Two-Way Communication
Send, receive, and respond to messages
Scenario Planning
Develop potential scenarios to identify risks and opportunities
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Incident Management
Manage and track all disruptions and incidents
SMS Messaging
Send messages via SMS
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
Real-Time Notifications
Notifications that are delivered to users as soon as an event occurs
Chat/Messaging
Communicate using direct chat or messages within the system
Multi-Language Alerts
Provide notifications in multiple languages
Reporting/Analytics
View and track pertinent metrics to find patterns and gain insights from data
Templates
Sample files or documents that could be customized as needed or used as is
Mobile Access
Access software remotely via mobile devices
Campus Notifications
Campus Notifications
Mobile Alerts
Notifications via mobile devices
User Management
Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks
Contact Management
Manage, organize, and store contact information
Email Alerts
Receive and/or send email notifications for urgent updates, requests, or other information
Access Controls/Permissions
Define levels of authorization for access to specific files or systems
Event Triggered Actions
Predefined actions automatically performed on the occurance of specific events
Mass Notifications
Send messages to multiple recipients at the same time
Scheduling
Plan availability and assign specific time slots for tasks and resources
Reminders
Timed notification for any upcoming task, deadline, appointment, or activity
Contact Database
Centralized database of stakeholders and their contact information such as names, address, phone number etc.
Real-Time Monitoring
Active monitoring of systems, applications, or networks
API
Application programming interface that allows for integration with other systems/databases
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Risk Alerts
Notifying as a warning or reminder of a potential or imminent hazard
Third-Party Integrations
Set up connections to third-party platforms to improve business processes
Multi-Channel Communication
Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.
Communication Management
Manage and track all internal and external communication conducted via calls, email, text, or chat
Push Notifications
Trigger clickable pop-up messages
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Tactical View
Search/Filter
Search and filter data across systems to locate required information by entering keywords or certain criteria
Email Management
Manage, store and organize emails within the system or via third-party apps
Document Management
Store, manage, and track all electronic documents in a centralized location
Inspection Management
Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards
Sensor Data
Attendance Management
Manage attendance for classes, shifts, meetings, or events
Barcode Recognition
The ability to identify a barcode on or within an image or packaging
Employee Management
Track employee schedules, availability, and performance across projects and tasks
For First Responders
For fire departments, volunteer fire departments, public safety agencies, emergency medical service (EMS) teams, and other agencies.
Status Tracking
Track the status over time for a request, process, asset, or transaction
Incident Response Checklists
Checklist to confirm the incident and response.
Geographic Maps
Visualize locations on a map
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Multi-Location
Manage and support multiple locations
Equipment Tracking
Track the location of specific equipment at all times
Reporting/Analytics
View and track pertinent metrics to find patterns and gain insights from data
Pictometry Imagery
Reporting & Statistics
Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
Records Management
Ability to record, store, update, and retrieve information
Communication Management
Manage and track all internal and external communication conducted via calls, email, text, or chat
Real-Time Notifications
Notifications that are delivered to users as soon as an event occurs
API
Application programming interface that allows for integration with other systems/databases
In-Vehicle Navigation
Inventory Management
Track and manage inventory levels to maintain proper supply
Customizable Forms
Customize contracts and forms to collect specific information
User Management
Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks
Access Controls/Permissions
Define levels of authorization for access to specific files or systems
Alerts/Notifications
Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
Facility Management
Manage the maintenance of building facilities
Incident Management
Manage and track all disruptions and incidents
Compliance Management
Track and manage adherence to policies for any service, product, process, or supplier
Event Calendar
A list of events with their respective dates
Maintenance Scheduling
Schedule predetermined or ad hoc maintenance services and labor requests
Scheduling
Plan availability and assign specific time slots for tasks and resources
Activity Tracking
Track and document all activities across devices, networks, and other systems
Training Management
Track employee/learner's progression through training programs
Compliance Management
Track and manage adherence to policies for any service, product, process, or supplier
Badge Management
Create, manage, and print wearable badges
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Event Logs
A chronological record of actions or occurrences within a network, software, or process
Alarm Management
Configure and receive notifications when something is out of order
Collaboration Tools
Provides a channel for team members to share media files, communicate, and work together
Customizable Forms
Customize contracts and forms to collect specific information
Employee Management
Track employee schedules, availability, and performance across projects and tasks
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Historical Reporting
Information, data and reports that are being tracked over time
Workflow Management
Create, design and manage workflows for repetitive tasks
Visitor Management
Allow organizations to streamline the check-in process for visitors.
Occupancy Management
Manage, track & record the usage and occupancy of physical spaces such as apartments, offices or meeting room
Audit Trail
A record of all activities within the system, including user access, changes made, etc.
Reporting & Statistics
Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
Self Service Portal
Online portal through which end users can access the system, manage tasks, or obtain information
Security Management
Manage and control the security aspects of an organization's digital assets, resources, and operations
Task Scheduling
Track and manage the scheduling of tasks
Video Capture
Transcoding an analog video to a digital file for storage
Real-Time Data
Receive data and information in real time
Location Tracking
Identify the physical location of an individual, asset, device, etc.
Customizable Reports
Alter the layout and content of reports
Alerts/Notifications
Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
Third-Party Integrations
Set up connections to third-party platforms to improve business processes
Investigation Management
Oversee people and resources to carry out an investigation
Data Import/Export
Import and export data to and from software applications
User Profiles
Profiles of users providing basic information
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
Risk Assessment
Initiate collection and analysis of known risks
Remote Access & Monitoring
Control system behavior and appearance, and access and report on system status/health from a distant location
Single Sign On
Allow users to access multiple services after entering their login credentials once
Attendance Tracking
Track the attendance of specific individuals or groups
Registration Management
Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc.
Safety Incident Management
Track, report on and implement actions pertaining to physical safety at the workplace
Real-Time Monitoring
Active monitoring of systems, applications, or networks
API
Application programming interface that allows for integration with other systems/databases
Event Management
Schedule and manage the logistics of activities and other gatherings
Audit Management
Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws
Visitor Tracking
Track visitors and purpose of visits
Multi-Location
Manage and support multiple locations
Authentication
Verify the identity of users/devices to enable secure access
Access Controls/Permissions
Define levels of authorization for access to specific files or systems
