# Skywave CRM Reviews
**Vendor:** Skywave  
**Category:** [CRM Software](https://www.g2.com/categories/crm)  
**Average Rating:** 5.0/5.0  
**Total Reviews:** 1
## About Skywave CRM
Skywave CRM is much more than a basic CRM. It is designed to handle all aspects of your business including marketing, employee management, sales management, accounting, payment processing, internal chat, and phone system. We pride ourselves on our custom integrations, and our fully automated workflow that does all the leg-work for you. Suitable for any sales organization, call center, financial relief, or any business looking to manage their customers and their business easier and more efficiently.




## Skywave CRM Reviews
  ### 1. Review for CRM

**Rating:** 5.0/5.0 stars

**Reviewed by:** Pranjali D. | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 05, 2023

**What do you like best about Skywave CRM?**

CRM helps to review and maintain the customer relationship which is very helpful in maintaining and resolving the relationship management amongst all it also stores and uses data.

**What do you dislike about Skywave CRM?**

There is nothing as such which is not useful about CRM, it is very useful and helped a lot in the relationship management areas as well, there is nothing which can describe this as unuseful

**What problems is Skywave CRM solving and how is that benefiting you?**

CRM helps to review and maintain the customer relationship which is very helpful in maintaining and resolving the relationship management amongst all it also stores and uses data.



- [View Skywave CRM pricing details and edition comparison](https://www.g2.com/products/skywave-crm/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-14+09%3A39%3A08+-0500&secure%5Bsession_id%5D=546a71ce-62c2-4d76-994e-267421c18e71&secure%5Btoken%5D=df16256f6f403a2f97d84c0fc82923ba1622583c1e76eeda6f3c5bcf214625a3&format=llm_user)

## Skywave CRM Features
**Sales Force Automation**
- Contact & Account Management
- Partner Relationship Mgmt. (PRM)
- Opportunity & Pipeline Mgmt.
- Task / Activity Management
- Territory & Quota Management
- Desktop Integration
- Product & Price List Management
- Quote & Order Management
- Customer Contract Management

**Marketing Automation**
- Email Marketing
- Campaign Management
- Lead Management
- Marketing ROI Analytics

**Customer Support**
- Case Management
- Customer Support Portal
- Knowledge Base
- Call Center Features
- Support Analytics

**Content**
- Automation

**Reporting & Analytics**
- Reporting
- Dashboards
- Forecasting

**Mobile & Social**
- Social Collaboration Features
- Social Network Integration
- Mobile User Support

**Platform Additional Functionality**
- Pre-Built Connectors
- Dashboard
- Cloud
- Mobility
- Messaging

**Platform**
- Customization
- Workflow Capability
- User, Role, and Access Management
- Internationalization
- Sandbox / Test Environments
- Document & Content Mgmt.
- Performance and Reliability
- Output Document Generation

**Platform Reporting and Analytics**
- Reporting
- Forecasting

**Customer Support**
- Case Management
- Customer Support Portal
- Knowledge Base
- Support Analytics

**Integration**
- Data Import & Export Tools
- Integration APIs
- Breadth of Partner Applications

**Marketing Automation**
- Campaign Management
- Lead Management
- Marketing Analytics

**Sales Force Automation**
- Pipeline Management
- Task Management
- Product and Price List Management
- Quote and Order Management
- Contract Management

**Generative AI**
- AI Text Generation

**Agentic AI - Financial Services CRM**
- Decision Making

**Agentic AI - CRM**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

## Top Skywave CRM Alternatives
  - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - 4.4/5.0 (24,579 reviews)
  - [Dynamics 365 Sales](https://www.g2.com/products/dynamics-365-sales/reviews) - 3.8/5.0 (1,458 reviews)
  - [Maximizer](https://www.g2.com/products/maximizer/reviews) - 4.0/5.0 (643 reviews)

