Payoneer Workforce Management (Formerly Skuad) Reviews & Product Details

We use Payoneer for managing our employees who are based out of other countries (ones where we do not have a physical entity). Payoneer has made it hassle-free for us to manage their payroll without breaking a sweat. Its an automated system so the invoices for our employees in concern get to our inbox on time for us to process. It is also reliable for the employees as they too get their salaries on time - something which is also very essential for us so that it is fair for the employees too. Additionally, it also helps us to manage the time for the employees - meaning no additional HRIS headcount.

The account manager for us is very responsive so it is easier to address any challenge. Review collected by and hosted on G2.com.

Their login system is kinda tedious. Once I am logged out, everytime it asks me for a OTP to login (delivered to my email). I don't like this part very much - although it might mean better security for my account. Review collected by and hosted on G2.com.

I like the clean, well-organized UI of Payoneer Workforce Management, which is very easy to use. Everything is structured clearly, which saves time and makes the overall experience smooth and efficient. Additionally, the initial setup was easy and straightforward. Review collected by and hosted on G2.com.

Sometimes the platform shows errors when used on mobile. Specifically, I've encountered an error saying 'server response was missing from query.' Review collected by and hosted on G2.com.

I like how straightforward everything is with Payoneer Workforce Management. The platform is clean, organized, and easy to navigate, so I don’t get lost looking for basic things. They’re also quick when it comes to support, whenever I have a concern, someone actually responds and resolves it. Overall, it just makes the whole remote work setup feel smooth and hassle-free. Review collected by and hosted on G2.com.

What I dislike is that sometimes updates or changes aren’t communicated right away. It’s not a big issue, but it can be a bit confusing when you're expecting one thing and the process suddenly shifts. Also, there are moments when the dashboard feels a bit limited like I wish there were more clear trackers or status indicators. But overall, nothing deal-breaking, just areas that can still be improved. Review collected by and hosted on G2.com.

Formerly, it was Skuad, one of the very practical tool to see the employee's contributions and gap points to complete the project parts using some of the charts provided by Payoneer Workforce Management. We are frequently using the tool with the basic and advanced reporting functions of charts. The implementation is easy with the existing logging tools. The customer support side is quite active, we could get the solutions on time when we had problems with integrations of Harvest here. Review collected by and hosted on G2.com.

there are some improvement areas in the payment side. The application is integrated with the harvest. But synced very frequently. This feature could be improved Review collected by and hosted on G2.com.

I find Payoneer Workforce Management (Formerly Skuad) to be a valuable asset for our payroll management system. I particularly appreciate how it simplifies complex tasks, such as managing payroll, through its hassle-free communication and easy ticketing system. The feature that stands out most for me is the punctuality of salary payments, as the system ensures that payments are made on time, which is crucial for financial planning. Additionally, the document handling feature is very efficient, allowing me to easily access salary slips on the first of every month. The ticketing feature is also impressive because when I raise a ticket, I receive a resolution within 24 hours, which speaks to the system's efficiency and the prompt service it offers. Moreover, the initial setup of Payoneer Workforce Management was incredibly easy, earning a perfect score of 10 out of 10 in my opinion. The overall user experience is excellent, as indicated by my high recommendation score of 10, showing how satisfied I am with its functionality and reliability. Review collected by and hosted on G2.com.

Nothing as such Review collected by and hosted on G2.com.

I think the best part is the customer support because it helps me with any query within twenty-four hours. Mostly, they resolve it within a few hours. I was thoroughly impressed with the speed at which my queries were resolved. It was fairly easy to set up Payoneer Workforce Management (Formerly Skuad), and I got emails regarding the steps. Review collected by and hosted on G2.com.

Sometimes, the portal is not aware of the old policies which my company has asked them to do. So it takes some time to reach back to my original company and then back to me. So that is a time delay. Review collected by and hosted on G2.com.

The platform offers global reach and supports multiple currencies, which is essential for international operations. It also addresses compliance, classification, and legal risk mitigation, helping to ensure regulatory requirements are met. The unified workflow provides better visibility across processes, while its scalability and speed to market make it suitable for growing businesses. Review collected by and hosted on G2.com.

The lack of a mobile app is inconvenient, as I have to use the web for everything, including leave requests, accessing payslips, and handling queries. Review collected by and hosted on G2.com.

In my opinion, Payoneer Workforce Management is always on time. Everything is clearly displayed on the website, so there's no need to search around, and it's quite user-friendly too. It's not complicated to find what I want. Salary payments are always on time and transportation is also punctual. Everything is transparent. I found the setup very easy, everything is well explained and there is a team that helps. Review collected by and hosted on G2.com.

There is none Review collected by and hosted on G2.com.

It’s an easy way to send and receive money if you’re outside of the United States. Review collected by and hosted on G2.com.

Lack of security. While it does have a two step authentication (text message), it would be better to also have a key and/or google authenticator Review collected by and hosted on G2.com.

I appreciate how smoothly queries are managed and the promptness of the customer support team. The user interface is also very intuitive and easy to navigate. Review collected by and hosted on G2.com.

It would be helpful to have a timeline structure, similar to a checklist, whenever a query is raised. For instance, if a request is made for device replacement or repair, a timeline checklist would show the current stage of the process, making it much easier to track progress and follow up as needed. Review collected by and hosted on G2.com.