This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture.
The admin is fairly easy to use when things are working well. Review collected by and hosted on G2.com.
A lack of iteration and innovation in the product has caused Skio to become less attractive than its competitors, but arguably, the worst aspect of working with them is their unfailingly atrocious CS team. A simple question or a request for assistance with an obvious issue will take hours from your day, the color from your hair, and the light from your eyes.
We work with dozens of vendors, and for the last 3 years or so, Skio's CS has hands-down been the least helpful of them all. Be prepared for active gaslighting about your issue, redirection to other vendors, and a resolution that gets you nowhere. Review collected by and hosted on G2.com.
The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.
Validated through Google using a business email account
Invitation from G2. This reviewer was not provided any incentive by G2 for completing this review.
