Skedulo Reviews & Product Details

What I like most about Skedulo is having everything in one place to manage the daily runs, allocate jobs and keep track of the techs’ schedules. It makes it easier to fit in urgent jobs, optimise runs and make the most of each tech’s day. It’s also handy when things change last minute, as we can adjust schedules and keep things moving. Review collected by and hosted on G2.com.

Honestly, nothing major to dislike at the moment! Skedulo has been really helpful with managing schedules and keeping everything organised. Review collected by and hosted on G2.com.

Skedulos auto optimisation tool and simple UI makes it easy for anyone to schedule jobs and use the back end logic of engineering location, skill tags, availability and travel without the need of manual inputs everywhere.

I can also say that the Skedulo team are very open to ideas, suggestions and improvements and the turn around in there implementation cycles based on feedback is very quick!

The new UI with speedy refreshes with changes has been a great addition to see also to be more live and in time.

The support we get given is second to none in terms of response, resolution and outcomes.

Integration wise, the developer portal from Skedulo is extremely informative for every table and column name. We utilise Power Automate with basic HTTP/REST requests and can easily transfer data in and out.

With this, we've also been able to utilise Skedulo endpoints/API's and bring data into our own data warehouse for further insights and embedded them in our company Power Bi reports. Review collected by and hosted on G2.com.

Not a dislike but more a product suggestion given, that I would likely have expected to be a more out the box feature. The ability for the customer to select a date and time themselves or reschedule their own appointment, using the logic/optimisation. In a time of self-serve, these features would richly enhance the user and customer experience.

I've already suggested a licence pricing model as well. We have third party resources that use our services and they pay the same as our engineers. I think a tiered price model through, contractors, engineers, schedulers, admins/manager etc would be beneficial. Review collected by and hosted on G2.com.

I’ve been using the Skedulo app for quite a while now, the ability to schedule in advance and dispatch schedules to the team when ready helps with resource planning. Being able to filter schedules by employee category, only viewing and scheduling specific groups skedulo makes it simple and more efficient. When applying a location filter, by selecting a clinic you’re able to see a certain clinic on a certain day and be able to see employees scheduled on that day. This makes it much easier to focus on one location without having to sort through unrelated schedules.

The optimizer feature is also useful by running the optimizer it helps place employees at locations they’ve worked at or assigning them to clinics they have the proper tags or qualifications for. Review collected by and hosted on G2.com.

The Optimizer Accuracy with employee tags and location restrictions would make the feature much more reliable, and with a few improvements to filtering and optimization, it could become even more efficient and user friendly. Maybe we can have a bit more training or how to videos to help with learning the ins and outs of this application. Overall, Skedulo has been a very useful scheduling tool. Review collected by and hosted on G2.com.

Even though I had never used the platform before, I found it very user-friendly and easy to navigate.

One feature I especially like is how clearly the app organizes job site locations and scheduled work times, which makes it simple to keep track of assignments throughout the day. The clock-in and clock-out process is also straightforward and convenient. Review collected by and hosted on G2.com.

One minor downside I’ve noticed with Skedulo is that some of the questions or forms required before clocking out can be a little confusing at times, especially for new users. The app also sends reminders asking if you’ve started your job yet, which is helpful, but sometimes the notification appears about 15 minutes before the scheduled start time, making it a bit too early to clock in. Review collected by and hosted on G2.com.

I like the visibility Skedulo provides across scheduling and resource management. It makes it easier for me to understand workflows, coordinate work, and identify opportunities to improve processes. It also helps simplify scheduling and resource management, reduce manual coordination, and plan and manage work more efficiently. Review collected by and hosted on G2.com.

I wish some of Skedulo’s processes were simpler and more intuitive. Sometimes it takes effort to understand why something isn’t working as expected, and clearer information and easier troubleshooting would help. Review collected by and hosted on G2.com.

I like that you can go on and see what days you’re working, what time, and location! I also like that you’re able to go on and mark that you are unavailable! I also like the notifications asking if I have started my job before I forget! ! Review collected by and hosted on G2.com.

I do not like when occasionally it will show that I haven’t clocked out when I did! This doesn’t happen often but sometimes it does! Review collected by and hosted on G2.com.

I use Skedulo at my workplace every day for scheduling on the calendar and for tracking work orders, and it’s helped us move away from paper forms, which saves us time. My favourite feature is Mobile Forms, because it’s allowed me to convert all of our old paper forms into electronic versions. Skedulo offers a lot of options, and although the initial setup took a few weeks, the overall process was very smooth. Review collected by and hosted on G2.com.

One of my only complaints is that techs don’t have access to view other techs’ schedules for the day. Having that visibility would make it easier for techs to find someone nearby who might be able to help out when they’re running behind. Review collected by and hosted on G2.com.

The scheduling process has improved our workflow and reduced the time it takes to book a job for a resource.

Skedulo has reduced admin time required to manage the availability of our resources as each resource can manage their own availability in real-time.

Skedulo provides in-depth analytics that benefits not only our organisation but also our clients. Review collected by and hosted on G2.com.

The ability to tailor the programme to our specific needs without the need for software developers to be involved.

Specific videos with run through would be beneficial. Review collected by and hosted on G2.com.

I love the UI—it’s very easy to use and to navigate through the menus and admin sections. The documentation is also very well written, and the support team is consistently quick to respond. I rely heavily on integrations with automation tools, and they’ve never let me down. I’ve tested some of the AI features as well and I’m impressed; I’m looking forward to having them in production. Review collected by and hosted on G2.com.

I don’t think there’s anything I dislike about the platform. Review collected by and hosted on G2.com.

Honestly, our CSR Patty. But the analytics program allows me great insight into our daily operations. Review collected by and hosted on G2.com.

It isn't always the most intuitive to use - analytics setup. And the load time on the swim lane view. Review collected by and hosted on G2.com.