# Skedulo Reviews **Vendor:** Skedulo **Category:** [Field Service Management Software](https://www.g2.com/categories/field-service-management) **Average Rating:** 4.1/5.0 **Total Reviews:** 420 ## About Skedulo Skedulo builds deskless productivity software for the 80% of global workers who don’t work in a traditional office setting. From employees in fixed location facilities to mobile field workers on the frontline, deskless workers number 2.7 billion worldwide. DHL, Sunrun, The American Red Cross and hundreds of other organizations have used Skedulo’s Deskless Productivity Cloud to book over 35M appointments worldwide. The Skedulo Deskless Productivity Cloud helps organizations greatly simplify scheduling, gain visibility into and control over job scheduling and workforce utilization, equip employees with an intuitive app to help them better perform their day-to-day operations, provide actionable analytics on their workforce, and reduce operating costs. Founded in 2013, Skedulo is headquartered in San Francisco with offices in Australia, Vietnam, and the United Kingdom. The company has secured over $115 million in funding to date, led by Softbank, Microsoft's venture firm M12, Costanoa Ventures, and Blackbird. For more information, please visit www.skedulo.com. ## Skedulo Pros & Cons **What users like:** - Users appreciate the **ease of use** of Skedulo, making workforce management and billing streamlined and efficient. (17 reviews) - Users find Skedulo to be **highly user-friendly** , making it simple to manage job offers and work schedules. (8 reviews) - Users find Skedulo **incredibly helpful** due to its adaptability and quick response to unique needs and feedback. (6 reviews) - Users praise Skedulo for its **excellent customer support** , ensuring quick and helpful responses to any inquiries. (5 reviews) - Users praise Skedulo's **intuitive interface** , making scheduling simple and efficient while adapting to user needs. (5 reviews) - Users value Skedulo's **efficient scheduling management** , appreciating its route organization and real-time tracking features. (5 reviews) - Easy Access (4 reviews) - Efficiency (4 reviews) - Simplicity (4 reviews) - Time Management (3 reviews) **What users dislike:** - Users feel that **customization could be improved** , as syncing issues and notifications can create confusion and frustration. (8 reviews) - Users experience **limited features and customization** in Skedulo, affecting their ability to meet specific needs. (5 reviews) - Users find the **learning curve steep** due to complexities and limitations, making task creation cumbersome and confusing. (4 reviews) - Users find Skedulo's **limited customization** lacks essential features and flexibility, impacting usability and compliance management. (4 reviews) - Users find the **missing features** in Skedulo limiting, wishing for more functionality and better bug fixes. (4 reviews) - Customization Difficulties (3 reviews) - Feature Limitations (3 reviews) - Inaccurate Data (3 reviews) - Job Management (3 reviews) - Linking Issues (3 reviews) ## Skedulo Reviews ### 1. Easy Job Scheduling with Smart Optimisation and Outstanding Support **Rating:** 4.5/5.0 stars **Reviewed by:** Nathan S. | Head of Systems, IT & Data, Mid-Market (51-1000 emp.) **Reviewed Date:** May 29, 2026 **What do you like best about Skedulo?** Skedulos auto optimisation tool and simple UI makes it easy for anyone to schedule jobs and use the back end logic of engineering location, skill tags, availability and travel without the need of manual inputs everywhere. I can also say that the Skedulo team are very open to ideas, suggestions and improvements and the turn around in there implementation cycles based on feedback is very quick! The new UI with speedy refreshes with changes has been a great addition to see also to be more live and in time. The support we get given is second to none in terms of response, resolution and outcomes. Integration wise, the developer portal from Skedulo is extremely informative for every table and column name. We utilise Power Automate with basic HTTP/REST requests and can easily transfer data in and out. With this, we've also been able to utilise Skedulo endpoints/API's and bring data into our own data warehouse for further insights and embedded them in our company Power Bi reports. **What do you dislike about Skedulo?** Not a dislike but more a product suggestion given, that I would likely have expected to be a more out the box feature. The ability for the customer to select a date and time themselves or reschedule their own appointment, using the logic/optimisation. In a time of self-serve, these features would richly enhance the user and customer experience. I've already suggested a licence pricing model as well. We have third party resources that use our services and they pay the same as our engineers. I think a tiered price model through, contractors, engineers, schedulers, admins/manager etc would be beneficial. **What problems is Skedulo solving and how is that benefiting you?** Speed and efficiency across our scheduling team. Previously our schedulers were having to map an engineer job to job themselves and work out with all the free engineers who was best suited. Now even without using the optimiser, Skedulo's suggested engineers gives you the travel time, distance, closeness and it has made it easy to schedule jobs. What it also means is our engineers utilisation has gone higher because they're able to fit more jobs in around the day, which overall has an impact on our total customer numbers, satisfaction in terms of sale time to delivery. ### 2. Skedulo Makes Scheduling and Resource Planning Simple and Efficient **Rating:** 4.5/5.0 stars **Reviewed by:** MARTHA L. | TA Supervisor/ Resource Planning Scheduler, Mid-Market (51-1000 emp.) **Reviewed Date:** May 22, 2026 **What do you like best about Skedulo?** I’ve been using the Skedulo app for quite a while now, the ability to schedule in advance and dispatch schedules to the team when ready helps with resource planning. Being able to filter schedules by employee category, only viewing and scheduling specific groups skedulo makes it simple and more efficient. When applying a location filter, by selecting a clinic you’re able to see a certain clinic on a certain day and be able to see employees scheduled on that day. This makes it much easier to focus on one location without having to sort through unrelated schedules. The optimizer feature is also useful by running the optimizer it helps place employees at locations they’ve worked at or assigning them to clinics they have the proper tags or qualifications for. **What do you dislike about Skedulo?** The Optimizer Accuracy with employee tags and location restrictions would make the feature much more reliable, and with a few improvements to filtering and optimization, it could become even more efficient and user friendly. Maybe we can have a bit more training or how to videos to help with learning the ins and outs of this application. Overall, Skedulo has been a very useful scheduling tool. **What problems is Skedulo solving and how is that benefiting you?** Skedulo has helped with scheduling and resource planning being able to see different regions and locations within the company. ### 3. Skedulo Makes Clock-Ins Simple and User-Friendly **Rating:** 5.0/5.0 stars **Reviewed by:** Tamika C. | Sonographer, Mid-Market (51-1000 emp.) **Reviewed Date:** May 21, 2026 **What do you like best about Skedulo?** Even though I had never used the platform before, I found it very user-friendly and easy to navigate. One feature I especially like is how clearly the app organizes job site locations and scheduled work times, which makes it simple to keep track of assignments throughout the day. The clock-in and clock-out process is also straightforward and convenient. **What do you dislike about Skedulo?** One minor downside I’ve noticed with Skedulo is that some of the questions or forms required before clocking out can be a little confusing at times, especially for new users. The app also sends reminders asking if you’ve started your job yet, which is helpful, but sometimes the notification appears about 15 minutes before the scheduled start time, making it a bit too early to clock in. **What problems is Skedulo solving and how is that benefiting you?** Despite these small issues, I still find the platform very user-friendly overall. It’s easy to navigate, keeps schedules organized, and makes tracking job locations and work hours simple and convenient. ### 4. Easy Scheduling, Availability Updates, and Helpful Start Reminders **Rating:** 4.0/5.0 stars **Reviewed by:** Makenzie B. | MFM Sonographer, Mid-Market (51-1000 emp.) **Reviewed Date:** May 21, 2026 **What do you like best about Skedulo?** I like that you can go on and see what days you’re working, what time, and location! I also like that you’re able to go on and mark that you are unavailable! I also like the notifications asking if I have started my job before I forget! ! **What do you dislike about Skedulo?** I do not like when occasionally it will show that I haven’t clocked out when I did! This doesn’t happen often but sometimes it does! **What problems is Skedulo solving and how is that benefiting you?** It is benefiting me by letting me clock in and out on my phone without any codes or anything! I am also able to look far ahead at my schedule and get notifications so things do not go unnoticed ### 5. Intuitive UI, Reliable Integrations, and Fast, Helpful Support **Rating:** 5.0/5.0 stars **Reviewed by:** Cristian N. | Senior Technical Consultant, Computer Networking, Mid-Market (51-1000 emp.) **Reviewed Date:** April 15, 2026 **What do you like best about Skedulo?** I love the UI—it’s very easy to use and to navigate through the menus and admin sections. The documentation is also very well written, and the support team is consistently quick to respond. I rely heavily on integrations with automation tools, and they’ve never let me down. I’ve tested some of the AI features as well and I’m impressed; I’m looking forward to having them in production. **What do you dislike about Skedulo?** I don’t think there’s anything I dislike about the platform. **What problems is Skedulo solving and how is that benefiting you?** I can monitor my field engineers and review their work more easily. It also helps the engineers track their time more accurately and show how their time is being used throughout the day. ### 6. Great Operational Insights with Powerful Analytics **Rating:** 5.0/5.0 stars **Reviewed by:** Raylene B. | Director of Clinical Services, STX, Mid-Market (51-1000 emp.) **Reviewed Date:** May 21, 2026 **What do you like best about Skedulo?** Honestly, our CSR Patty. But the analytics program allows me great insight into our daily operations. **What do you dislike about Skedulo?** It isn't always the most intuitive to use - analytics setup. And the load time on the swim lane view. **What problems is Skedulo solving and how is that benefiting you?** So many! We have collaborated on a lot of projects, helping with forecasting, streamlining PRN requests from clients, custom fields that help us store more and more in skedulo allowing it to be a greater source of truth among multiple departments. ### 7. Effortless Scheduling, Highly Recommended **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User | Mid-Market (51-1000 emp.) **Reviewed Date:** May 22, 2026 **What do you like best about Skedulo?** I love how Skedulo makes my schedule so much easier to keep up with and allows me to see my shift locations and assignment details all in one place. Not having to dig through text or emails for this information is a huge plus. I feel like Skedulo is super convenient, especially when traveling or going to different work sites because everything is organized and easy to access. After switching to Skedulo, I've found it to be much better than the previous tool we used. The initial setup was fairly easy, with just a few things to get used to. **What do you dislike about Skedulo?** Wish I could see everybody's schedule all in one page. **What problems is Skedulo solving and how is that benefiting you?** Skedulo makes it much easier to keep up with my schedule, allowing me to see shift locations and assignment details all in one place without digging through texts or emails. ### 8. Skedulo Makes Scheduling Simple and Efficient for Frontline Teams **Rating:** 5.0/5.0 stars **Reviewed by:** Jade R. | Patient Care Coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** May 23, 2026 **What do you like best about Skedulo?** What I like best about Skedulo is how it streamlines scheduling and supports frontline teams in a simple, efficient way. **What do you dislike about Skedulo?** One thing I dislike about Skedulo is that I can’t easily view the entire company’s schedule all at once. **What problems is Skedulo solving and how is that benefiting you?** Skedulo helps solve scheduling and communication challenges by keeping jobs, shifts, and updates organized in one place. This benefits me by making scheduling easier. ### 9. User-Friendly Time Tracking with Flexible Self-Edits **Rating:** 4.0/5.0 stars **Reviewed by:** Macy B. | Sonographer, Mid-Market (51-1000 emp.) **Reviewed Date:** May 21, 2026 **What do you like best about Skedulo?** The app is very user friendly and easy to manipulate. One major perk is being able to edit your own times if you forgot to clock in/out **What do you dislike about Skedulo?** For my job specifically, trying to find out who’s covering which clinics in the future is a bit time consuming **What problems is Skedulo solving and how is that benefiting you?** I believe it helps create an easier template month to month. There’s less changes in schedule ### 10. User-Friendly Shift Scheduling That Makes Availability Easy **Rating:** 5.0/5.0 stars **Reviewed by:** Marissa K. | Certified Nursing Assistant, Mid-Market (51-1000 emp.) **Reviewed Date:** May 21, 2026 **What do you like best about Skedulo?** How user friendly it is it to put in availability and to see your shifts **What do you dislike about Skedulo?** I would like to have notifications sent to mine phone and they only do sometimes and im not sure if thats a setting or what **What problems is Skedulo solving and how is that benefiting you?** It isn’t necessarily solving any problems for me ### 11. Easy to Use for Lunch and Clock In/Out Tracking **Rating:** 4.5/5.0 stars **Reviewed by:** Rylan R. | Technical Assistant, Mid-Market (51-1000 emp.) **Reviewed Date:** May 21, 2026 **What do you like best about Skedulo?** How easy it is to use. I like how you enter a lunch and clock in and out. **What do you dislike about Skedulo?** It glitches sometimes and says that I have not clocked out but I did. **What problems is Skedulo solving and how is that benefiting you?** Making it easier to clock in and out. ### 12. Skedulo Streamlines Scheduling for Frontline Teams **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** May 21, 2026 **What do you like best about Skedulo?** What I like most about Skedulo is how it streamlines scheduling while supporting frontline teams in a straightforward, efficient way. **What do you dislike about Skedulo?** One thing I dislike about Skedulo is that I can’t easily view the entire company’s schedule all at once. **What problems is Skedulo solving and how is that benefiting you?** It helps solve scheduling and communication challenges by keeping jobs, shifts, and updates organized in one place. For me, this makes scheduling much easier to manage and helps daily operations run more smoothly overall. ### 13. Incredibly Easy Mobile App for Clocking In and Out **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** May 22, 2026 **What do you like best about Skedulo?** The mobile app is incredibly easy to use. Clocking in and out for my shifts is a breeze. **What do you dislike about Skedulo?** I wish there were more features available on the mobile app, or to have browser based access for field team members. **What problems is Skedulo solving and how is that benefiting you?** Being able to see my shifts easily- where I’m working and what times- is so great and makes it easy for me to schedule things around work. ### 14. Easy Work Schedule Access and Simple Reimbursement Tracking **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Medical Practice | Mid-Market (51-1000 emp.) **Reviewed Date:** May 22, 2026 **What do you like best about Skedulo?** Im able to check my work schedule easily. We also use it to enter in activities for reimbursement **What do you dislike about Skedulo?** If you work at several locations, it can be difficult to see who else you will be scheduled with **What problems is Skedulo solving and how is that benefiting you?** Skedulo allows me to use the app from any work location to click in and out. I don't need computer access ### 15. Great Grid View and Optimizer, but Scheduling Takes Too Many Steps **Rating:** 3.5/5.0 stars **Reviewed by:** Chelsea Z. | Scheduler and Sonographer, Mid-Market (51-1000 emp.) **Reviewed Date:** May 21, 2026 **What do you like best about Skedulo?** I like the grid view and the optimizer the best **What do you dislike about Skedulo?** I dislike how many different steps it takes to complete singular tasks on the scheduler side. **What problems is Skedulo solving and how is that benefiting you?** The optimizer makes a large part of my job a lot easier and faster ### 16. Easy to Use and Works Well with Google Calendar **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** May 28, 2026 **What do you like best about Skedulo?** Easy to use That I can combine it with my Google calendar **What do you dislike about Skedulo?** It’s glitchy sometimes and when I click to view location schedules it doesn’t load right away **What problems is Skedulo solving and how is that benefiting you?** Easy schedule access ### 17. Huge Fan!! **Rating:** 5.0/5.0 stars **Reviewed by:** Rheanna S. | Partner Success Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** August 16, 2023 **What do you like best about Skedulo?** I really appreciate how Skedulo has adapted to our unique needs, which differ significantly from typical user requirements. The Skedulo team has gone above and beyond to customize the platform for us—they genuinely listen to our feedback and respond quickly with adjustments that make a real impact. The platform has been incredibly helpful, and I especially love the analytics features, which provide valuable insights for our work. **What do you dislike about Skedulo?** Since the analytics feature is still new and being tailored to our specific needs, there are a few reports that could use some adjustments. However, this is more about our unique requirements than any issue with the platform itself. The fact that Skedulo is actively working to refine these areas speaks volumes about its commitment to enhancing the user experience. **What problems is Skedulo solving and how is that benefiting you?** Skedulo has made it easier for us to move from our old, in-house system to something more polished. It’s more efficient and helps our team work better, making the switch a lot smoother. ### 18. Excellent platform for scheduling consultant activity **Rating:** 4.5/5.0 stars **Reviewed by:** Steve M. | S, Small-Business (50 or fewer emp.) **Reviewed Date:** December 12, 2021 **What do you like best about Skedulo?** Allows multiple users to check the information attached, prior to dispatching the jobs to our consultants who go on site to do the work. Also allows easy reference post job completion in the event job details need to be checked. **What do you dislike about Skedulo?** My main issue relates to attaching documents in Skedulo that have non-standard letters, i.e. if the document has a ( )or " or *, you cant upload and have to save and rename the file. In google, documents are often saved in the download folder with brackets which you cant upload. **Recommendations to others considering Skedulo:** It works in our business for both admin staff and consultants in the field **What problems is Skedulo solving and how is that benefiting you?** The platform solves the problem we have of providing our consultants with essential job related information before they go to site to inspect. ### 19. A tool for a helpful start but not to provide the end route **Rating:** 2.0/5.0 stars **Reviewed by:** Samantha B. | Operations Support Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** August 13, 2024 **What do you like best about Skedulo?** I like that it helps to start organizing the routes and gives you a jump start. I also like that when you hover over the jobs you get some information. I like that the system prevents you from over scheduling an installer, or just in general. I feel like it is easy to block someone out for the day or certain hours. **What do you dislike about Skedulo?** I believe more information should be given when you hover over the jobs, in the map view. I think you should be able to input a starting address and finish address, that way it can lead the installers home. I don't like that it is a little tricky to move jobs around. When the jobs are first organized,I don't think it does that great of a job. It will have installers going out of their way. **What problems is Skedulo solving and how is that benefiting you?** I think it has solved the issue of training someone on scheduling. I think it is a good tool to show someone what is needed for scheduling and how a route should look. With associates being able to see it layed out on a map, it allows them to see what area the measure techs and installers will be traveling. ### 20. New to Skedulo- easy to learn! **Rating:** 3.5/5.0 stars **Reviewed by:** Bethany H. | Administrative Assistant, Mid-Market (51-1000 emp.) **Reviewed Date:** August 08, 2024 **What do you like best about Skedulo?** Skedulo I feel like is very user friendly. Coming into my current position knowing nothing about it, I was anticipating taking a while to get used to using the software. BUT! Skedulo (in my opinion) is very user friendly and easy to get around. It makes tracking my appointments very easy and it also allows me to customize everyone's schedule individually, which I like a lot. Customer support is also very helpful and gets back to your concerns very quickly! Since I use this every day, it's important to me that I am able to get results and feedback quickly from customer support. **What do you dislike about Skedulo?** I think the only thing I can think of that I dislike about Skedulo is there have been a couple of times that I go to open a photo that was uploaded and it was very zoomed in so I couldn't see the entire photo. However, customer support quickly helped me resolve that problem and we were good to go! **What problems is Skedulo solving and how is that benefiting you?** Skedulo helps manage appointments across all of our phlebotomists in the United States. It makes it very easy to switch back and forth to Salesforce, which is another program that I use daily. It's very cohesive moving between the two! ### 21. Flexibility to suit multiple scheduling requirements, company is responsive and listens to customers **Rating:** 4.5/5.0 stars **Reviewed by:** Aidan H. | Business Applications Team Leader, Enterprise (> 1000 emp.) **Reviewed Date:** August 11, 2024 **What do you like best about Skedulo?** Fits multiple scheduling scenarios and integrates with Lumary well. Skedulo is receptive to customer feedback and will support custom development if/where necessary. Product release cycle is fast and we've seen fixes for bugs we've experienced appear quickly in following releases. **What do you dislike about Skedulo?** Sometimes changes catch us by surprise, requiring quick (small) adjustments to our internal user guides. The security model and/or the Salesforce platform sometimes limits us in applying the configurations we would prefer for our business. **What problems is Skedulo solving and how is that benefiting you?** Customer appointments and billing - works well for face to face sessions for our staff working with customers, either in the community or at our offices, and supports automatic billing integration with Lumary. Staff scheduling - where billing is not linked, but we need to schedule shifts for care staff across multiple locations. The mobile app is used for staff to view their roster. ### 22. Well worth the effort! **Rating:** 5.0/5.0 stars **Reviewed by:** Adrian B. | Transformation Specialist, Enterprise (> 1000 emp.) **Reviewed Date:** August 01, 2024 **What do you like best about Skedulo?** Working with a large not-for-profit in Australia (New Horizons), implementing Skedulo was a challenge... not because of the technology but the change in process. But we discovered all of the challenge was with our own change management and resistance to change by some of our staff BUT Skedulo has totally transformed our business and 100% for the better. If you are thinking of Skedulo take it from us.... start your journey as soon as you can, it's well worth the journey. **What do you dislike about Skedulo?** Nothing, we love it. We have some staff who didn't want the light shining on their activities and they hated it, but the management and executive could see skeletons in the closet they didn't even know were there. **What problems is Skedulo solving and how is that benefiting you?** Skedulo has solved many staff sheduling issues such as Availabilities, rostering and allocations and urgent backfilling such as sick days and roster planning. ### 23. Scheduling has become very efficient since we began using Skedulo. **Rating:** 5.0/5.0 stars **Reviewed by:** Adriana O. | Customer Service Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** August 20, 2024 **What do you like best about Skedulo?** Once we have added the correct tags, we have been able to manage the routes that have made scheduling very successful for us as we no longer have to manually check availability and we have an answer within seconds. I like that the technicians are able to add time off as well as they can manage the routes. Customer have been very happy recieving notifications such as when the technician is in route. **What do you dislike about Skedulo?** I would say it is more of a user error. If I accidentally make changes to a schedule but do not follow the correct steps,I can impact multiple people. **What problems is Skedulo solving and how is that benefiting you?** Skedulo is able to identify availability in a timely manner which in turn gives availability so we can offer to our customers ### 24. Great collaborative working with Skedulo working towards our end goal **Rating:** 5.0/5.0 stars **Reviewed by:** Mark H. | Head of Network Build & Maintenance, Mid-Market (51-1000 emp.) **Reviewed Date:** August 14, 2024 **What do you like best about Skedulo?** Recently we have had a new Customer Success Manager support our company (Jamie Baxter). He has been a breath of fresh air and has been very supportive as we look to enhance our FSM tool. The current scheduler is good for what we needed at the beginning of our journey. We are now in consultation with Skedulo as we grow and great conversations have been had so far and I am excited to see how we develop. **What do you dislike about Skedulo?** I found that initially we had to wait a few days sometimes weeks for a responce from the team at Skedulo. Our original contact was not always helpful/lack of knowledge (but did try when I managed to get hold of them). **What problems is Skedulo solving and how is that benefiting you?** Our mission is to expand and grow. We need more from a FSM tool which Skedulo have taken on board our misson statement and I hope to see how that progresses ### 25. Latisha Whipple Skedulo Feedback **Rating:** 3.5/5.0 stars **Reviewed by:** Latisha W. | Customer Service Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** August 13, 2024 **What do you like best about Skedulo?** Skedulo is a user friendly app. It have many fundctions that have been proven to work in the scheduling industry. I like the ability to see where my measure tech and installer are located in real time. the view to all techs on one page is amazing. It is helpful to to dispatch measures, installs, and service calls from one page. It also give the ability to view muiltiple locations. You have the ability to assign more to an invidual through this app. It's also great to have the ability to block someone off, or assgin a job with a note with ease. **What do you dislike about Skedulo?** Things i things I dislike about Skedulo. Skedulo lack the function that allow you to lock the screen once you have dispatched the jobs you have arranged prior to optimizing starts. More times than not, it takes too many attempts to grab a job to move it to another tech or time frame. Once you grab it, sometimes it will not release to the location you are moving it to. It would be helpful have the ability to cancel more than one job at a time, instead of removing one job at a time which is time consuming. This will help keep the flow of of Skedulo by not having unneccessary jobs clogging pending allocation bucket. **What problems is Skedulo solving and how is that benefiting you?** Skedulo was designed to give real time access to where our drivers are in proximity to the jobsite. This gives customer service the ability to provide customers with more exact arrival times, so that the customer is not sitting at a jobs site too long. ### 26. Working with Skedulo **Rating:** 0.5/5.0 stars **Reviewed by:** Tammy S. | Senior Manager Practice and Compliance, Mid-Market (51-1000 emp.) **Reviewed Date:** March 07, 2023 **What do you like best about Skedulo?** The thought about using an app based product for front line workers to use for Time and Attendance. For those workers to view their leave, apply for leave in real time and view client support plans. **What do you dislike about Skedulo?** Different applications Web and App make it a little confusing. The products has a number of limitations that require customisation or waiting on release/updates. **What problems is Skedulo solving and how is that benefiting you?** provide an efficient, flexible and qualified workforce to match client support needs and preferences in line with their funded support requirements.Time and Attendance records are used to substantiate supports provided to Clients. ### 27. Skedulo is is a user friendly system that has great potential **Rating:** 4.0/5.0 stars **Reviewed by:** Belinda B. | Chief Executive Officer, Mid-Market (51-1000 emp.) **Reviewed Date:** September 03, 2024 **What do you like best about Skedulo?** the app is clear and consice and the system has practical functionaly for rostering. The customer support has been a positive experience and the integration with Lumary is a plus for our Organisation **What do you dislike about Skedulo?** There are a lot of consoles to navigate which is confusing **What problems is Skedulo solving and how is that benefiting you?** Base Rosters - this is hoepfully going to assist in streamlining rostering and giving more access to resource availablity and hours scheduled ### 28. Schedulo really does streamline getting jobs set out and scheduled with our staff. **Rating:** 4.0/5.0 stars **Reviewed by:** Charlie W. | QA Bookings Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** October 23, 2024 **What do you like best about Skedulo?** The ability to schedulo, dispatch and upload documents to our staff. **What do you dislike about Skedulo?** It can be slow at times or have issues with dispatching to our staff, we have been generally able to get around these issues. **What problems is Skedulo solving and how is that benefiting you?** Schedulo allows us to schedulo and dispatch jobs easily from one platform. Allowing the business and its staff extra capacity by streamlining previous antiquated systems and processes. ### 29. Skedulo review **Rating:** 3.0/5.0 stars **Reviewed by:** Brent A. | Customer Service Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** August 13, 2024 **What do you like best about Skedulo?** I love the fact that you can see all jobs for the day on one page and organize them and move them to where you need to be so easy. **What do you dislike about Skedulo?** Glitches. For example, when moving jobs by dragging them, it glitches. by that it means it will move the job back to where it was for like 2 seconds and then move it back to where I had moved it. its very frustrating. **What problems is Skedulo solving and how is that benefiting you?** organization - helps with knowing when schedule is full and with the routes for the techs. ### 30. More detailed information **Rating:** 3.0/5.0 stars **Reviewed by:** Ismael S. | Install and Measure Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** August 13, 2024 **What do you like best about Skedulo?** It has the basic information to get to the jobsite. **What do you dislike about Skedulo?** Could use more specific iformation about each job I am going to. I get the basic infromation on skedulo and have to login to another website/app to get the specific details for that job. When I add notes, I don't know where they end up or who sees them. **What problems is Skedulo solving and how is that benefiting you?** It has all my appointments for the day, time frames for each and GPS options. I can add notes and take pictures to each appointment. ### 31. Syncs Perfectly with Google Calendar **Rating:** 5.0/5.0 stars **Reviewed by:** Silvana E. | Sales Consultant, Mid-Market (51-1000 emp.) **Reviewed Date:** November 19, 2024 **What do you like best about Skedulo?** The best part is how it syncs seamlessly with my Google Calendar. It saves me time and helps keep everything organized. Highly recommend! **What do you dislike about Skedulo?** Syncs Well, but Customization Could Be Improved **What problems is Skedulo solving and how is that benefiting you?** Helps me manage my schedule ### 32. Perspective from the field user **Rating:** 3.0/5.0 stars **Reviewed by:** Lee S. | MDT Supervisor East, Mid-Market (51-1000 emp.) **Reviewed Date:** October 23, 2024 **What do you like best about Skedulo?** Our office needs it to load work for the guys in the field. It works with SalesForce. **What do you dislike about Skedulo?** From the field it is redundant to what we already use to start and complete our assigned work. **What problems is Skedulo solving and how is that benefiting you?** I don't know why we use it, but I'm told we need it. ### 33. Great and accurate app to use on the field **Rating:** 4.0/5.0 stars **Reviewed by:** Jayce F. | Install Field Supervisor, Small-Business (50 or fewer emp.) **Reviewed Date:** August 13, 2024 **What do you like best about Skedulo?** I love how it pulls up all on my appointment in one place, also a great place to store picutres and sign documents into the systme. It is a great one stop shop for all of my needs out on the field. **What do you dislike about Skedulo?** One thing I wish it had was a way to look up notes on the project I am going to, just to make sure I have the correct tools to do the job. **What problems is Skedulo solving and how is that benefiting you?** Customer Signatures through the app as been amazing. ### 34. A great solution for availability monitoring **Rating:** 5.0/5.0 stars **Reviewed by:** Rebecca B. | Network Manager, Enterprise (> 1000 emp.) **Reviewed Date:** August 16, 2024 **What do you like best about Skedulo?** Skedulo is extremely user friendly. The team at Skedulo have been great at supporting us throughout implementation and production. **What do you dislike about Skedulo?** As Skedulo have not worked with a provider like ours before, we have hit a few stumbling blocks along the way but nothing that has been left unresolved - the team have been great!! **What problems is Skedulo solving and how is that benefiting you?** Availability of our resource - our old system was outdated and clunky, now we can see in real-time out resource availability and any changed made to it. ### 35. Best Schedule App Manager **Rating:** 4.0/5.0 stars **Reviewed by:** Aliyat M. | Assistant, Small-Business (50 or fewer emp.) **Reviewed Date:** April 12, 2024 **What do you like best about Skedulo?** Skedulo is a useful tool for quickly seeing what tasks employees are scheduled to complete. It is simple to use and navigate for someone who needs to use it very seldom. In an office setting, it is helpful for monitoring office operations. I consider the way Skedulo handles programs that track my team's performance in scheduling to be one of its advantages. The aspect of making up organized schedules has been one of the most helpful part about Skedulo as it helps the team well organized and efficient. **What do you dislike about Skedulo?** The only downside I find during my experience with Skedulo is the unavailability of enough features and a little of bug fixes. **What problems is Skedulo solving and how is that benefiting you?** Team management is one of the many issues that Skedulo has resolved among my team and their members as it enables us to collaborate more effectively. ### 36. Flexible options with limited capabilities. **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.) **Reviewed Date:** August 12, 2024 **What do you like best about Skedulo?** The maps visual is by far the most helpful thing from the tool for our business. It allows us to visualize routes before dispatching and grants us the ability to see where our resources are throughout the day. **What do you dislike about Skedulo?** In the service industry, with contractors as our resources, we need extreme flexibility to limit work to certain individuals, restrict routing in areas on specific days or weeks, and account for volume in ways beyond time. The system currently does not allow for those options. **What problems is Skedulo solving and how is that benefiting you?** It simplies the scheduling process for schedulers who are not familiar with maps. Plus the resource app is easy to use and allows for quick picture capturing of job sites. ### 37. User friendly and easy to administer workforce management solution **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Civic & Social Organization | Enterprise (> 1000 emp.) **Reviewed Date:** August 01, 2024 **What do you like best about Skedulo?** Skedulo provides a number of different user interfaces which enable schedulers to roster themselves or their teams in a way that suits them best. New users can be trained quickly due to its ease of use. The Skedulo team are very responsive to feedback, we feel well supported and they take all suggestions on board. They offer a range of support services that help us continually improve how we use the system, and their low code approach means we are often able to manage configuation changes independently. **What do you dislike about Skedulo?** Integrations with other systems can be difficult to understand and manage without vendor support. By default, the system comes with limited permission settings, which can lead to data issues if users don't follow the correct process. **What problems is Skedulo solving and how is that benefiting you?** Skedulo are continually improving their product in response to our feedback, particularly around improving the efficiency of our rostering/scheduling teams and meeting the requirements of our enterprise agreement. ### 38. Skedulo Observation **Rating:** 4.5/5.0 stars **Reviewed by:** James R. | MDT Scheduler, Mid-Market (51-1000 emp.) **Reviewed Date:** October 24, 2024 **What do you like best about Skedulo?** The more you use it, the easier it gets. **What do you dislike about Skedulo?** Some added features would be nice but i'm sure updates will happen. **What problems is Skedulo solving and how is that benefiting you?** Skedulo makes communication and business operations more efficient and makes my job easier. ### 39. Great tool that allow you to overview your operations. **Rating:** 5.0/5.0 stars **Reviewed by:** LEWIS ALEJANDRO A. | Sales and Operations Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** September 17, 2024 **What do you like best about Skedulo?** It's very easy to use. Allow me to overview everything. **What do you dislike about Skedulo?** I can't not use it on the app. It would be amazing to be able to overview everything from the phone. **What problems is Skedulo solving and how is that benefiting you?** Booking and dispatching the team. Overview the status of the work. Overview the operation. ### 40. Skedulo has made scheduling more convenient and time efficient. **Rating:** 5.0/5.0 stars **Reviewed by:** MELISSA M. | Customer Service Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** August 14, 2024 **What do you like best about Skedulo?** Skedulo has made scheduling more convenient (optimization of jobs) and time efficient (features in map view with suggested routes). **What do you dislike about Skedulo?** The delay at times allocated pending orders on schedule once scheduled. **What problems is Skedulo solving and how is that benefiting you?** Skedulo has made scheduling more convenient (optimization of jobs) and time efficient (features in map view with suggested routes). Also, providing "in route" updates to customers. ### 41. Skedulo is a great application for Businesses **Rating:** 5.0/5.0 stars **Reviewed by:** HENRY R. | INSTALLATION MANAGER, Small-Business (50 or fewer emp.) **Reviewed Date:** August 13, 2024 **What do you like best about Skedulo?** The fact that it texts customers and keep them informed without calling the customer **What do you dislike about Skedulo?** I dislike when we have to make drastic changes and the customer get's a text for every change in the system **What problems is Skedulo solving and how is that benefiting you?** Is solving the communication aspect of the business, and sending constant alerts to customers to keep them informed ### 42. its great **Rating:** 5.0/5.0 stars **Reviewed by:** victor r. | installation supervisor, Small-Business (50 or fewer emp.) **Reviewed Date:** August 14, 2024 **What do you like best about Skedulo?** i like that we can get E signatures and upload picture,plus i like how it lets me set up routes. **What do you dislike about Skedulo?** how i have wait till 2pm for the system, for me to set up my schedule. **What problems is Skedulo solving and how is that benefiting you?** dont have to look for addresses. everything is on the app ### 43. Perfect scheduler for small business needs **Rating:** 5.0/5.0 stars **Reviewed by:** frank c. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** August 09, 2024 **What do you like best about Skedulo?** Eeasy GUI and customer support is fast and helpful when needed **What do you dislike about Skedulo?** Like all systems, there are limitiations on customizing and scaling as you grow but they will work with you as much as possible to make the platform work best for your needs. **What problems is Skedulo solving and how is that benefiting you?** Allows us to schedule our caregiver's client visits ### 44. Easy to work with. **Rating:** 5.0/5.0 stars **Reviewed by:** WESLEY K. | Installation Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** August 12, 2024 **What do you like best about Skedulo?** Easy to manuver around and use. Like how it's scheduling process works. **What do you dislike about Skedulo?** Just wish this system would let you schedule a job and not have to go back after optimizer runs to see if it stayed. **What problems is Skedulo solving and how is that benefiting you?** Helps outline jobs to set in areas that are closer together. ### 45. My Skedulo Day **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** October 23, 2024 **What do you like best about Skedulo?** Very helpful to see location of destinations traveling to and different options on getting directions **What do you dislike about Skedulo?** Does not always Sync data. Doesn't save changed all the time and have to retype them . **What problems is Skedulo solving and how is that benefiting you?** It assists with listing facilities in order of travel and length of distance between each facility. ### 46. Fabulous tool for scheduling resource and job **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Telecommunications | Mid-Market (51-1000 emp.) **Reviewed Date:** September 11, 2024 **What do you like best about Skedulo?** The optimisation takes all the 'human' effort out of trying to schedule jobs and the reosurces required to undertake those activities. It integrates well with our infrastructure to enable online booking, automation of notifications and tracking of job status, completion, time and management metrics **What do you dislike about Skedulo?** The ability to edit an image 'in app' isn't currently available which means our team have to edit on a mobile device and upload - this is a GDPR nightmare to keep our teams phones clear of images **What problems is Skedulo solving and how is that benefiting you?** Travel time between jobs, skill set availability and suitability for a job. Easy to use and present value metrics are a big bonus ### 47. A Solid Upgrade To An Outdated System **Rating:** 4.0/5.0 stars **Reviewed by:** Lee W. | Mobile Diagnostic Technician Scheduler, Mid-Market (51-1000 emp.) **Reviewed Date:** February 27, 2024 **What do you like best about Skedulo?** Simple but modern look. Easy to learn and even easier to use. Works in conjunction with our existing technician app. Customer support has been diligent in follow-up to issues. **What do you dislike about Skedulo?** It wasn't an exact fit for what we do so some of the processes don't function in the most ideal way. In some cases these could be tweaked but at a higher cost, in other cases they cannot. Time is counted in consecutive hours if a job is spans multiple days, unless you break the job down into smaller reoccurring jobs. **What problems is Skedulo solving and how is that benefiting you?** Our previous system was outdated and slower. Skedulo has a cleaner looking interface and is certainly faster in the time it takes to execute a process. ### 48. Skedulo is a fluid system that simplifies logistical planning. **Rating:** 5.0/5.0 stars **Reviewed by:** matt g. | Installation Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** August 13, 2024 **What do you like best about Skedulo?** routing, job placement/ allocation, choosing requirements **What do you dislike about Skedulo?** The only thing i dislike is not being able to have the customers number on the app version to have an all encompassing system. **What problems is Skedulo solving and how is that benefiting you?** Skedulo is solving the routing for jobs we have in the system ### 49. Excellent software, it helps us to schedule all our field workforces **Rating:** 4.5/5.0 stars **Reviewed by:** Alejandro N. | IT Program Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** August 13, 2024 **What do you like best about Skedulo?** We love the optimizer schedule, it helps to automate the routing and resource assignment **What do you dislike about Skedulo?** We would love an easier integration with our CRM **What problems is Skedulo solving and how is that benefiting you?** Skedulo makes easy the routing of our field technicians, we are saving a lot of time of our Schedulers ### 50. User friendly and easy to learn **Rating:** 4.0/5.0 stars **Reviewed by:** Kellye S. | Customer Service Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** August 13, 2024 **What do you like best about Skedulo?** The initial transition was difficult, more because people are reluctant to change than any program issues. Once our team began using Skedulo they realized that it is user friendly and easy to learn the ins and outs. Arranging schedules for multiple installers can be challenging, the maps and time frames between jobs that are provided makes my job so much easier. **What do you dislike about Skedulo?** Communication with other systems can be slow especially when scheduling around holidays. **What problems is Skedulo solving and how is that benefiting you?** Routing and tracking field personnel. ## Skedulo Discussions - [What's the difference between Mobile Workforce Management and Field Service Management?](https://www.g2.com/discussions/mobile-workforce-management-v-field-service-management) - 2 comments, 1 upvote - [How do I assign](https://www.g2.com/discussions/30718-how-do-i-assign) - 1 comment, 1 upvote - [View Skedulo pricing details and edition comparison](https://www.g2.com/products/skedulo/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-31+12%3A54%3A26+-0500&secure%5Bsession_id%5D=2b427ed8-e58c-4324-8f8d-6542f134e476&secure%5Btoken%5D=6a6970aa3f8327b76f97e251d91d42ce79fbe9387f0a389dba02f7ebc1654dc1&format=llm_user) ## Skedulo Integrations - [Azure Logic Apps](https://www.g2.com/products/azure-logic-apps/reviews) - [Paycor](https://www.g2.com/products/paycor/reviews) ## Skedulo Features **Generative AI** - AI Text Summarization - AI Image-to-Text **Agentic AI - Salesforce AppExchange Apps** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Before the Job** - Calendar - Dispatch - Roles - Booking **On the Job** - Location - Employee Communication - Behavior Monitoring - Client Notifications - Field Sales **After the Job** - Reports - Analytics - Invoicing - CRM Integrations **Agentic AI - Field Service Management** - Autonomous Task Execution - Natural Language Interaction - Proactive Assistance ## Top Skedulo Alternatives - [Agentforce Field Service (formerly Salesforce Field Service)](https://www.g2.com/products/agentforce-field-service-formerly-salesforce-field-service/reviews) - 4.4/5.0 (973 reviews) - [ServiceTitan](https://www.g2.com/products/servicetitan/reviews) - 4.5/5.0 (362 reviews) - [Jobber](https://www.g2.com/products/jobber/reviews) - 4.6/5.0 (499 reviews)