--- title: Sign In Solutions Reviews meta_title: 'Sign In Solutions Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 401 reviews by the users' company size, role or industry to find out how Sign In Solutions works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 401 scale: '5' date_modified: '2026-07-20' parent_category: name: Office Management Software url: https://www.g2.com/categories/office-management-software --- # Sign In Solutions Reviews **Vendor:** Sign In Solutions **Category:** [Visitor Management Software](https://www.g2.com/categories/visitor-management) **Average Rating:** 4.7/5.0 **Total Reviews:** 401 ## About Sign In Solutions Sign In Solutions is a global leader in visitor management and workplace access technology. Headquartered in the U.S. with offices across North America, the UK, and Australia, we serve over 18,000 organizations worldwide. Our enterprise-grade platform is purpose-built to help high-compliance, high-security industries manage access intelligently across every location, entry point, and environment. At its core, Sign In Solutions delivers the Visitor Management 2.0 vision: a future-focused strategy that combines compliance, safety, and experience into a unified, cross-platform system. We help organizations move beyond fragmented tools with a cohesive solution that enforces access controls, streamlines compliance, and provides real-time oversight of all workplace interactions - physical and virtual. Key capabilities include: • Threat-based screening, pre-registration, and identity verification • Access control integrations with secure credentialing • Centralized policy enforcement and compliance workflows • Real-time dashboards, reporting, and audit-ready logs • Support for global standards including DFARS, NISPOM, CMMC, SEAD, and more Designed to scale, Sign In Solutions gives security, IT, and facilities teams the tools they need to operationalize their policies - without compromising on user experience. Our platform ensures your workforce and visitors are managed consistently, securely, and seamlessly no matter the complexity of your environment. Languages Supported: Our platform supports multiple languages including English, French, Spanish, German, and others to ensure consistent experiences and policy delivery across global deployments. Sign In Solutions stands apart with its ability to unify risk management, compliance, and user experience across complex enterprise ecosystems. Where traditional tools fall short - adding friction, risk, or inconsistency - we provide a scalable, integrated platform that enhances control and clarity. Our configurable architecture allows organizations to adapt rapidly to new compliance mandates, security threats, or operational shifts - while delivering a smooth, professional experience at every point of entry. ## Sign In Solutions Pros & Cons **What users like:** - Users praise the **ease of use** of Sign In Solutions, highlighting its intuitive interface and efficiency for contractors. (2 reviews) - Users value the **real-time visibility** of Sign In Solutions, enhancing site management and operational awareness effectively. (2 reviews) - Users praise the **real-time visibility** provided by Sign In Solutions, enhancing safety and operational awareness effectively. (2 reviews) - Users value the **real-time notifications** in Sign In Solutions, enhancing security and operational awareness effectively. (2 reviews) - Users value the **real-time visibility** of Sign In Solutions, enhancing security and operational awareness on site. (2 reviews) - Users commend the **efficiency and user-friendly interface** of Sign In Solutions, enhancing their check-in experience and workplace organization. (1 reviews) - Users appreciate the **straightforward and efficient check-in process** of Sign In Solutions, enhancing security and operational awareness. (1 reviews) - Communication (1 reviews) - Users value the **seamless connectivity** of Sign In Solutions, enhancing security and operational awareness effortlessly. (1 reviews) - Users value the **customization features** of Sign In Solutions, enhancing operational efficiency and user experience significantly. (1 reviews) **What users dislike:** - Users find the **complex setup** of Sign In Solutions challenging, often requiring IT interventions for optimal functionality. (2 reviews) - Users experience **check-in issues** due to occasional slowdowns and delays during peak usage times, disrupting the process. (1 reviews) - Users find the **complexity in setup** of Sign In Solutions requires IT intervention, affecting initial user experience. (1 reviews) - Users express frustration over the **inadequate notification system** , finding it lacks alerts for specific individuals or companies. (1 reviews) - Users find the **inadequate reporting** options limiting, impacting their ability to analyze data effectively. (1 reviews) - Users experience **integration issues** , noting limitations in customization and occasional delays affecting check-in efficiency. (1 reviews) - Users note the **limited customization** options in Sign In Solutions, feeling workflows lack necessary flexibility for their needs. (1 reviews) - Missing Features (1 reviews) - Parking Issues (1 reviews) - Performance Issues (1 reviews) ## Sign In Solutions Reviews ### 1. Top notch support & user friendly system **Rating:** 5.0/5.0 stars **Reviewed by:** Shaina T. | Marketing Specialist, Enterprise (> 1000 emp.) **Reviewed Date:** March 01, 2022 **What do you like best about Sign In Solutions?** Traction Guest is already very user-friendly, but when you have an issue or need clarification, their support team is very quick to respond and always very helpful. This is very important, especially when implementing a new VMS system for a large company with multiple locations. **What do you dislike about Sign In Solutions?** Honestly, there's not much to complain about with Traction Guest. The only issue might be that it seems to time out while you're working, or it freezes up if you have Traction Guest open in multiple tabs. It seems to get a little confused, but it doesn't hinder any usability. **Recommendations to others considering Sign In Solutions:** When looking to implement any new software company-wide, it's very important to find one that has a robust support team. Traction Guest's support team is top-notch. Highly recommend working with them! **What problems is Sign In Solutions solving and how is that benefiting you?** We have large facilities and need to know who is visiting the building at all times. Especially with new regulations and with so many visitors coming and going, Traction Guest is the best solution we found to keep track of everyone and ensure all visitors are following our compliance. ### 2. Highly configurable Visitor Management System **Rating:** 4.5/5.0 stars **Reviewed by:** Jim H. | Head of Business Systems, Mid-Market (51-1000 emp.) **Reviewed Date:** May 19, 2022 **What do you like best about Sign In Solutions?** Traction Guest is a highly configurable system and allows the user to register online prior to coming to the site. The Outlook integration allows for the staff to easily schedule guests for site visits. **What do you dislike about Sign In Solutions?** No preview capability for testing without using the iPad for the Kiosk mode. **Recommendations to others considering Sign In Solutions:** This is a simple and intuitive tool and Traction Guest support has been there to address my questions along the way. Its a partner relationship with Traction Guest. **What problems is Sign In Solutions solving and how is that benefiting you?** Require intuitive system to capture visitors information with the capability to perform quick background checks, provide guest with site rules, notification of the host and printing temporary badge for the guests **Official Response from Rowe Ladrillono:** > Hi Jim! Thanks for taking a moment to share your feedback. You're right - it'd be great if there was a way to emulate an iPad within the application to give our users an opportunity to preview their Kiosk Experience flow. I've shared this with our Product team for future consideration. If you have any other thoughts on how we can improve our product, send them over to our team at support@tractionguest.com ### 3. Positive experience with Swipedon **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Chemicals | Mid-Market (51-1000 emp.) **Reviewed Date:** October 20, 2022 **What do you like best about Sign In Solutions?** It's the support given by the Swipedon team that has stood out. Always very quick to respond to any questions or support needs. Using a non-touch version proved a real benefit during the recent restrictions. **What do you dislike about Sign In Solutions?** It would be hard to pick any faults with the system **What problems is Sign In Solutions solving and how is that benefiting you?** Swipedon allowed us to deliver a low-maintenance visitor booking system that is both simple to use and manage and highly configurable. **Official Response from Mia Campbell:** > Thanks so much for the love 🧡 We pride ourselves on our customer support so it's great to hear that stood out to you too! ### 4. Easy to use and we'll supported product **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Electrical/Electronic Manufacturing | Mid-Market (51-1000 emp.) **Reviewed Date:** November 01, 2022 **What do you like best about Sign In Solutions?** Administration is easy and guests use it without issue. During COVID the speed at which SwipedOn made useful changes was great. We were able to make changes that helped us flag risks. **What do you dislike about Sign In Solutions?** We haven't found a downside to this product yet. It's easy to use, easy to administer, and fit for purpose. I could see how in a larger office it might be different. **What problems is Sign In Solutions solving and how is that benefiting you?** We use SwipedOn as a virtual receptionist letting staff know guests have arrived and to make sure guests are checked-in and signed a waiver. We will likely use it for payroll tracking as well. **Official Response from Mia Campbell:** > Thanks so much for your review, great to hear the system is meeting your needs! ### 5. Fantastic product that continues to evolve for the better. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.) **Reviewed Date:** November 03, 2022 **What do you like best about Sign In Solutions?** Having camera images along with the timestamp info for tracking employee traffic is great. **What do you dislike about Sign In Solutions?** Because system is internet/web based usage can be affected by connection speeds or status. Nothing works if your internet connection dies. **What problems is Sign In Solutions solving and how is that benefiting you?** Allowing us to monitor traffic in and out of the building and to have more accurate information about actual work hours for employees. **Official Response from Mia Campbell:** > Thanks for the review! Glad to hear SwipedOn is working well for you 😊 ### 6. Amazing customer service and ability to contact for support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Food Production | Mid-Market (51-1000 emp.) **Reviewed Date:** July 14, 2022 **What do you like best about Sign In Solutions?** The feature I appreciate is being able to message customer support through their chat box. The system is easy to use and learn but allows you to connect with 3rd party programs in a way that helps our business function. **What do you dislike about Sign In Solutions?** Changes are applied and there is no way to check in the background if the change was successful. Would be nice to have the ability to try out the program in a beta/testing mode **What problems is Sign In Solutions solving and how is that benefiting you?** Helping answer questions and train individual who is new to the system. Going through it at a speed that helps allow me to do the work in the future on my own. Helps take off workload for busy managers ### 7. Just amazing in every way. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.) **Reviewed Date:** November 02, 2022 **What do you like best about Sign In Solutions?** I can't praise the team and product that is swiped on enough. The updates just keep on coming always improving on what was and is an amazing app **What do you dislike about Sign In Solutions?** Nothing. I cant think of anything i would change **What problems is Sign In Solutions solving and how is that benefiting you?** It solves the security for the school. We know whos in and who they are meant to see **Official Response from Mia Campbell:** > Thanks so much! We've shared this message with the team 🧡 ### 8. TractionGuest Visitor Software **Rating:** 5.0/5.0 stars **Reviewed by:** Mike M. | IT Analyst II, Enterprise (> 1000 emp.) **Reviewed Date:** July 07, 2020 **What do you like best about Sign In Solutions?** The integrations TractionGuest has with G Suite, Slack and Google Drive make it invaluable to our organization. Another feature we really love is being able to pull up a list of every guest at every location, which is critical during emergencies. **What do you dislike about Sign In Solutions?** Some of the features aren't in the physical spots I think they would be in. I've had to hunt for a few things like administering the global 'users' list is inside of my "preferences" tab. **What problems is Sign In Solutions solving and how is that benefiting you?** As our company grows and expands to reach new customers, we are admitting more and more guests and the scalability of TractionGuest has made hosting them as simple as can be. **Official Response from Arni Mapili, MBA:** > Thank you for the review Mike! The integrations available with Traction Guest can be very powerful and we're glad to hear that they've added tremendous value for your organization, as are our roll-call features for emergency situations and the ways that the platform can be scaled and expanded! I've made a note of your feedback regarding navigation and location of features within the platform that I can discuss further with our team. If you have any additional feedback or if you need further support at any time, please don't hesitate to contact us at support@tractionguest.com! ### 9. Stylish and intuitive **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Primary/Secondary Education | Mid-Market (51-1000 emp.) **Reviewed Date:** October 19, 2022 **What do you like best about Sign In Solutions?** The "look" and feel of the interface Active Directory integration **What do you dislike about Sign In Solutions?** It would be great if the Employee/Staff button could be as noticeable as the Visitor button. **What problems is Sign In Solutions solving and how is that benefiting you?** Knowing who is onsite at our school at all times and being able to view from the web console. Getting email notifications when a visitor has arrived for a staff member. **Official Response from Mia Campbell:** > Hi there 👋 Thanks so much for your review. We are working on more customization options for the employee button as we speak! You can also get staff to simply swipe left on the sign in screen and that takes them directly into the employee sign in screen. Hopefully that helps 😊 ### 10. It is so much easier because you can notify security in advance, **Rating:** 5.0/5.0 stars **Reviewed by:** Priscilla R. | Receptionist, Mid-Market (51-1000 emp.) **Reviewed Date:** April 05, 2022 **What do you like best about Sign In Solutions?** That I can set any date and time and it will stay in the system until the day. It is so much more convenient for us, especially with the security we no longer have to call and explain that we have guests coming. It helps us feel much safer that we only allow those on the security list full access. **What do you dislike about Sign In Solutions?** The one thing I do dislike is that we need to add an email after every guest. Not everyone has an email and not everyone wants to give it out. I have to use mine over and over again I would rather that be optional than required. **What problems is Sign In Solutions solving and how is that benefiting you?** The fact that all our guests and security have acknowledged that we know this person is coming. The guests themselves love the fact that they check in and are super fast and easy. They no longer have to wait in the lobby while the security tries to call someone and get ahold of someone to let them know they have a guest here. Also the fact that they send an email when the guest has arrived as well is such a nice feature. **Official Response from Rowe Ladrillono:** > Hello Priscilla! Your experience with the "email address" being required is a common one. By default, this field is required but it can be changed. To get a better idea of your team uses Traction Guest and what your expectations are, reach out to our Support team so we can go through some options with you - support@tractionguest.com. ### 11. Great solution for our Visitors, Vendors and Employees **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Wholesale | Mid-Market (51-1000 emp.) **Reviewed Date:** October 20, 2022 **What do you like best about Sign In Solutions?** Ease of use, great technology to replace handwritten books/reception **What do you dislike about Sign In Solutions?** So far, pricing is what we dislike for a professional subscription **What problems is Sign In Solutions solving and how is that benefiting you?** Visitor, Vendor and employee sign in. Also improves the security in our building to identify visitors and vendors. **Official Response from Mia Campbell:** > Thanks for taking the time to leave a review! We do try to keep out pricing as competitive as we can but I'll pass that feedback on. ### 12. Ensures safety **Rating:** 5.0/5.0 stars **Reviewed by:** Rebecca M. | Senior receptionist, Mid-Market (51-1000 emp.) **Reviewed Date:** November 02, 2022 **What do you like best about Sign In Solutions?** Its easy of use brilliant for safeguarding and letting people know they have a visitor **What do you dislike about Sign In Solutions?** Nothing there is nothing I do not like about swipe on **What problems is Sign In Solutions solving and how is that benefiting you?** No problems **Official Response from Mia Campbell:** > What more could we ask for 😊 Thanks Rebecca! ### 13. SwipedOn **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Religious Institutions | Small-Business (50 or fewer emp.) **Reviewed Date:** October 20, 2022 **What do you like best about Sign In Solutions?** SwipedOn works really well as an employee in/out board. It's worth the cost for that alone! **What do you dislike about Sign In Solutions?** No downside. SwipedOn is continually making improvements. **What problems is Sign In Solutions solving and how is that benefiting you?** We needed a way for staff to sign in and out. **Official Response from Mia Campbell:** > Employee in out board for the win! Thanks for the kind words. ### 14. There's a lot to learn, but very satisfying **Rating:** 4.0/5.0 stars **Reviewed by:** Christopher P. | Global Security Analyst , Enterprise (> 1000 emp.) **Reviewed Date:** March 10, 2022 **What do you like best about Sign In Solutions?** Traction Guest provides a unique way of customization for each of our sites to build out a unique sign in for visitors and allows us to impliment alot of integrations with our existing systems. **What do you dislike about Sign In Solutions?** There can be a slight learnign curve when it comes to the whole product, but once you get past it, you will see how great the product really is. **What problems is Sign In Solutions solving and how is that benefiting you?** With so many assets in our company as well as manual visitor logs becoming outdated, Traction Guest provides a fantastic way to track all of our visitors throuout the entiprise footprint and allow us retain informaiton better for such tasks such as audits. **Official Response from Rowe Ladrillono:** > Hello Chris - Thank you for taking the time to leave us your thoughts. Finding a balance between features/functionalities and ease-of-use is a discussion our team at Guest continues to have. We'd love to hear more. Our Support team is available when you are. Thanks again! ### 15. Great VMS for us **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Accounting | Mid-Market (51-1000 emp.) **Reviewed Date:** October 20, 2022 **What do you like best about Sign In Solutions?** It's easy to setup and use. Helps track and alert **What do you dislike about Sign In Solutions?** Nothing really with the software. Our iPad needs updated **What problems is Sign In Solutions solving and how is that benefiting you?** We used this before Covid to track visitors. During Covid, it allowed touchless registration. **Official Response from Mia Campbell:** > So glad you find it easy to set up and use, that's what we're all about! ### 16. Easy Method to control visitors **Rating:** 4.5/5.0 stars **Reviewed by:** Rachel L. | Senior Environmental Health and Safety Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** May 19, 2022 **What do you like best about Sign In Solutions?** The ease of sending template invites and the QR code sign-in option **What do you dislike about Sign In Solutions?** It would be nicer to have easier access to edit the content that is send to guests, or to add additional paperwork **What problems is Sign In Solutions solving and how is that benefiting you?** We realized our invite forms did no match our onsite sign-in forms, so we are trying to make them the same documents. The benefit is making onboarding easier and faster **Official Response from Rowe Ladrillono:** > Hi Rachel! You bring up a good point about easier access when it comes to editing content. We'd love to dive into this more when you've got time. You can reach our team at support@tractionguest.com or book a time at your convenience from our Help page, https://guesthelpcenter.force.com/s/support. We can even have a member of our Product team join the call! ### 17. Manufacturing **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Mid-Market (51-1000 emp.) **Reviewed Date:** April 07, 2020 **What do you like best about Sign In Solutions?** Ease of use and ability to create the work flow on the fly. **What do you dislike about Sign In Solutions?** Haven't found that yet. not sure if there is but learning more about the product each day. **Recommendations to others considering Sign In Solutions:** Take the chance and do the trial and you will see how easy it is to use and implement across your environment. **What problems is Sign In Solutions solving and how is that benefiting you?** Quality control of who is in or visiting our 14 US sites. **Official Response from Arni Mapili, MBA:** > Thanks for the review! There are many ways that our platform can be configured to meet your needs, and we're thrilled to hear that you've already explored a few. If you need support or have questions any time, let us know! ### 18. Superstar sign-in system, with countless extras **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.) **Reviewed Date:** November 02, 2022 **What do you like best about Sign In Solutions?** Swipedon has everything you'll ever need. Complete control over the entire sign-in process, employee sign-in, an epic catering menu, deliveries, and even SMS alerts. **What do you dislike about Sign In Solutions?** Nothing, it works great and just as described **What problems is Sign In Solutions solving and how is that benefiting you?** We no longer need a receptionist! **Official Response from Mia Campbell:** > 🧡 what a fabulous review! Thanks so much! ### 19. Great Visitor and /or Training Tracking Application **Rating:** 5.0/5.0 stars **Reviewed by:** Sharon S. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 11, 2020 **What do you like best about Sign In Solutions?** Wow, All of it as it is so easy, - Visitor's log in and the system sends e-mail and/or text to the person they wish to see. - Have the site safety orientation for review, which also sends to the visitor's e-mail. - easy to export Data, and create reports **What do you dislike about Sign In Solutions?** Nothing that I can think of at the moment. **What problems is Sign In Solutions solving and how is that benefiting you?** Month end Safety reporting on contractor's visiting the site, so easy to know exactly how long they were here, through the reporting export tool **Official Response from Arni Mapili, MBA:** > Hi Sharon! Thank you for the review. We're glad to hear that our app has been helpful for you on these fronts. If there's anything we could do to provide you with further support, please don't hesitate to contact us! ### 20. Taking us to the new age... **Rating:** 5.0/5.0 stars **Reviewed by:** Hillary A. | Facilities Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** September 27, 2021 **What do you like best about Sign In Solutions?** I loved how easy it was to program and create into our own platform. I had my concerns knowing that I would have to do a majority of the heavy lifting getting the system set up without IT assistance and that was nervewracking. Between the ease of use of the software the support team it was so easy to use **What do you dislike about Sign In Solutions?** I wish I could change themes dependant on the visitor check-in. IE: different backgrounds for a regular office visit vs contractor visits **Recommendations to others considering Sign In Solutions:** I would highly suggest looking into this system. It has the robustness that you would be expecting out of a real live person with the pricing and the ease that will leave you shocked at how easy and why you didnt make the change sooner. It can grow with your business and we are already looking into getting more licenses for different areas all over our business. A must buy for the company looking to step into the future of VMS. **What problems is Sign In Solutions solving and how is that benefiting you?** We were able to eliminate an entire position/payroll by adopting traction guest. Our receptionist role went out the window and in came traction guest. It communicates the way we want, when we want and there isnt any overhead. We can also make sure it matches our personality in messaging. No more taking interview after interview to find the right fit...we just program it. **Official Response from Rowe Ladrillono:** > Hi Hillary - we really appreciate you taking the time to share your thoughts on our application. Your ideas around being able to change the theme during the sign-in flow is quite interesting. I've gone ahead and shared this with our product team. If you have any other thoughts, please don't hesitate to share them with our team at support@tractionguest.com ### 21. Receptionist **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.) **Reviewed Date:** November 18, 2021 **What do you like best about Sign In Solutions?** I like the option to have guests remote register. The QR code makes it quick and easy. I like the ability to set up continuous appointments for certain guests. We haven't tried competitors **What do you dislike about Sign In Solutions?** I do not like that it requires an email for checking in. Most guests are hesitant to put an email. And we do not need emails. We do need numbers. I don't like how it often loses guests in the reports pulled. **What problems is Sign In Solutions solving and how is that benefiting you?** We solve the problem of not knowing who is on our campus. It allows us to safely remove people in case of an emergency. It hasn't helped with financials or productivity. Sadly most of our employees hate it, because it takes so long or their guest to log in. It would be nice if the employees could register a person and send the person the QR code so all they have to do is scan it when they get here. **Official Response from Rowe Ladrillono:** > Hi there. Your feedback is really important to our team. For the Visitor flow at the iPad, it is possible to configure it so that an Email address is not required. There are some things to consider before doing this. I invite you to book time with our Support team so we can walk you through your options and find a better solution that works for you. We can also look into your thoughts on the reporting. You book a time by going to https://tractionguest.as.me/CustomerSuccess ### 22. solid system **Rating:** 4.0/5.0 stars **Reviewed by:** kat d. | IT Supervisor, Mid-Market (51-1000 emp.) **Reviewed Date:** February 11, 2022 **What do you like best about Sign In Solutions?** Our ipad went offline and the program still recorded offline checkins which is fantastic. Uploading and editing hosts is very simple. **What do you dislike about Sign In Solutions?** I wish a notification would be generated if the device ever goes offline. We had no idea it was offline for several weeks. No one was getting alerts. **What problems is Sign In Solutions solving and how is that benefiting you?** A device needed to be reconfigured and support helped, my newly uploaded host wasn't showing and support explained the sync process. **Official Response from Rowe Ladrillono:** > Hi Kat! You certainly can configure the system to send out "Offline alerts" which are triggered when a device is recognized as having been "offline" for some time. On the flip side, when the device reestablishes its internet connectivity and is able to communicate back with our Traction Guest servers, your team can be notified with an "Online alert." Please don't hesitate to reach out to our Support team so we can we help you with getting this setup. Thank you for taking the time to leave your thoughts! ### 23. Easy to Use, but has photo ID issues **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Investment Banking | Enterprise (> 1000 emp.) **Reviewed Date:** May 05, 2022 **What do you like best about Sign In Solutions?** It is easy to sign in visitors quickly'' **What do you dislike about Sign In Solutions?** Does not have the option to get a photo for every scenario **Recommendations to others considering Sign In Solutions:** Have as many hosts uploaded as you can. The pre-registering feature/QR/ "skips" the photo **What problems is Sign In Solutions solving and how is that benefiting you?** I need to have the option to get a photo ID when guests are pre-registered, or if re-printing **Official Response from Rowe Ladrillono:** > Hello! Thanks for sharing your thoughts. We'd love to learn more about your use case and I invite you to reach out to our Support team, support@tractionguest.com. We're happy to set up some face time with a member of our Product team so we've got a better understanding of where we can do a better job when it comes to capturing photos and making them accessible. ### 24. Exceptional service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** August 16, 2022 **What do you like best about Sign In Solutions?** The rep was very knowledgeable courteous and most importantly she resolve the issue. **What do you dislike about Sign In Solutions?** Nothing! At all at this time. Keep up the good work **What problems is Sign In Solutions solving and how is that benefiting you?** Providing a safe space and knowing who is on property. ### 25. SwipedOn post Covid review **Rating:** 4.0/5.0 stars **Reviewed by:** Victor S. | Corporate Help Desk Admin, Enterprise (> 1000 emp.) **Reviewed Date:** July 22, 2021 **What do you like best about Sign In Solutions?** Very simple to use for Admins and end-user experience. Hands-free sign-ins mean scanning a QR code with your phone and finishing the guest sign up on that instead of an iPad. Has a dedicated employee sign in app which you can ask different questions for employee and guest. Easy for Admins to add questions or a required field and pull reports on who came into the office and if needed purge info after a certain amount of days. Integration with Active Directory and Azure AD to keep employee listings updated. **What do you dislike about Sign In Solutions?** Not enough integration as other visitor management like Envoy. **Recommendations to others considering Sign In Solutions:** I recommend this product if all you need is a visitor management system Yes, they offer a package and catering but at an extra cost if needed. The SMS feature of notifying employees when a visitor comes is extra but well worth it. **What problems is Sign In Solutions solving and how is that benefiting you?** Helped with the Post COVID visitor especially now with no front desk employee and notifying of the employee that a visitor has come via SMS and email. ### 26. When done correctly screening vendors, visitors is really easy and efficient with traction. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Security and Investigations | Enterprise (> 1000 emp.) **Reviewed Date:** January 11, 2022 **What do you like best about Sign In Solutions?** What I like best is Invitation lookup, ability to create invitations, and guest lookup to determine if the person was here before. **What do you dislike about Sign In Solutions?** The time it takes to show a visitor that has already logged in. **Recommendations to others considering Sign In Solutions:** Train everyone that will be using it, and make sure invitations are shared with anyone that needs to know about it to facilitate the experience. **What problems is Sign In Solutions solving and how is that benefiting you?** A problem I have solved is not knowing if someone is supposed to be here or not, and the benefits are the simplicity of the format. ### 27. Easy Deployability, Integration and User Experience **Rating:** 4.5/5.0 stars **Reviewed by:** Jerome D. | Vice President, IT & Information Systems, Mid-Market (51-1000 emp.) **Reviewed Date:** July 13, 2021 **What do you like best about Sign In Solutions?** During the onset of the COVID-19 pandemic in 2020 and as our organization explored solutions/technologies to support our return-to-office operations, Traction Guest, in conjunction to offering a seamless integration with our Salesforce Work.com product, we were able to deploy a solution that met most of our business operational needs without being too cost-prohibitive. Moreover, the user interface is simple but robust enough to allow administrators to build and customize experiences. **What do you dislike about Sign In Solutions?** The one feature we'd like to see is an ability to generate a QR code that can be added to a mobile device's digital wallet. Currently, a QR code is only accessible through an email to a registered guest, which is not the most ideal - especially when a user may delete and/or can't find that email. **What problems is Sign In Solutions solving and how is that benefiting you?** Knowing who's currently sign-in to our offices and campuses. **Official Response from Arni Mapili, MBA:** > Thank you so much for taking time to share this feedback with us Jerome! Integrations and customizability are really important parts of implementing a software product, and we're thrilled to hear that you've had a fruitful experience with us on both those fronts! We have raised with our team the strong interest in adding compatibility between our QR codes and smartphone/digital wallets, and as soon as we have news on progress on that front, our team will let you know! ### 28. Powerful software, but can get overwhelming **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Airlines/Aviation | Mid-Market (51-1000 emp.) **Reviewed Date:** February 24, 2022 **What do you like best about Sign In Solutions?** Very powerful software that is highly customizable **What do you dislike about Sign In Solutions?** Level of customization can get overwhelming, some features need to be documented better **What problems is Sign In Solutions solving and how is that benefiting you?** We have an ITAR client that needs to manage who comes and goes. We streamlined the process and have gotten a faster response to incoming guests ### 29. Traction Guest Feedback - August 17th, 2021 **Rating:** 4.5/5.0 stars **Reviewed by:** Wesley M. | Receptionist II, Small-Business (50 or fewer emp.) **Reviewed Date:** August 17, 2021 **What do you like best about Sign In Solutions?** - Ease of use - Easy to navigate - Filtering options are helpful **What do you dislike about Sign In Solutions?** - Traction guest needs the ability to bring up previous guest information when they check in again. Checking in would be quicker this way - Traction guest should get the ability to edit information from guests that are signed in just in case previously entered info was incorrect **What problems is Sign In Solutions solving and how is that benefiting you?** - Traction guest allows the workplace to keep track of guests and contractors who have come in for the day - This app also allows us to see the guests information and who they were here to see **Official Response from Rowe Ladrillono:** > Hi Wesley! Thanks for taking the time to share your thoughts on our platform. Your idea regarding the ability to pull up information for guests who have previously signed in does exist in our application. This is accomplished by requiring guests to sign-in using their email address which is used as a Unique Identifier. This allows our system to auto-fill their information the next time they sign-in using that same email address. Our Support team is happy to assist if this is not what you're seeing on your side. ### 30. Well thought out, fully customizable setup; professional, helpful, and competent staff. **Rating:** 5.0/5.0 stars **Reviewed by:** Russell D. | Safety Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** May 05, 2021 **What do you like best about Sign In Solutions?** Automates visitor sign-in, tracking, orientation, document collection, decision tree for needeed documents, notification to hosts of visitor arrival, and more. **What do you dislike about Sign In Solutions?** Some would-be-useful features are still in development; the set-up process can take a while (though their customer success team is incredibly helpful). **Recommendations to others considering Sign In Solutions:** I recommend the Accelerate package and Enhanced tier. The extra assistance with setup saved me vast amounts of time and potential frustration, and the additional features make the difference between good and great for my organization. My customer success advocate was amazing in getting me where I needed to be in a short amount of time. **What problems is Sign In Solutions solving and how is that benefiting you?** Captures all visitor and contractor info at the front door rather than counting on hosts to collect and report. Eliminates the nightmare of collecting, checking, sorting, and storing sign-in documents. Automatically prints badges customized to my needs. Eliminates the need to man the front door, notifies whoever needs to know depending on the situation. **Official Response from Arni Mapili, MBA:** > Thank you for taking time to write this review Russell! We're thrilled to have been able help you put together a process that covers multiple bases including sign-in, visitor collection, document signing and storage, and badge printing -- all in a streamlined fashion. Our team has very much enjoyed the opportunity to work with yours, and we remain available at support@tractionguest.com or at +1 855 215 9508 any time you need our help again! ### 31. Help Desk Support from Vankie Chan **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Mid-Market (51-1000 emp.) **Reviewed Date:** May 06, 2020 **What do you like best about Sign In Solutions?** The customer service support provided is to be commendable. The response was handled and addressed with patience. Dear Vankie - Thank you for your time today, you are extremely patient and provided wonderful support. You make us forget we are using a third party service! **What do you dislike about Sign In Solutions?** n/a. At this moment all I see is room for continuous improvement to meet the ever changing needs of users **Recommendations to others considering Sign In Solutions:** With so many service providers out there, its difficult to settle on one. Talk to the TG and request a trial phase, this makes the decision process easier. **What problems is Sign In Solutions solving and how is that benefiting you?** The current COVID-19 situation is a good example of how TG is helping us screen for vaccinated visitors **Official Response from Rowe Ladrillono:** > It's so good to hear how you've leveraged Traction Guest to help screen your visitors during this time. Arni has been part of many conversations around similar use-cases from other customers and your feedback on his level of support is no surprise. Do continue to share your thoughts with Arni and our team. We thrive on it! Thanks for taking the time to leave us your feedback. ### 32. Traction Guest - A Great Tool! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Electrical/Electronic Manufacturing | Mid-Market (51-1000 emp.) **Reviewed Date:** April 28, 2022 **What do you like best about Sign In Solutions?** Traction guest allows us to easily know who is coming in and out of our facility. **What do you dislike about Sign In Solutions?** There is nothing I dislike about the product thus far, it works great for me and my coworkers. **What problems is Sign In Solutions solving and how is that benefiting you?** Easily being able to track the traffic in and out of our facility. ### 33. Perfect experience **Rating:** 4.5/5.0 stars **Reviewed by:** Jingbo W. | Food Safety and Quality Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** October 07, 2021 **What do you like best about Sign In Solutions?** The customer survice is considerate and patient. **What do you dislike about Sign In Solutions?** So far, everything is satisfactory and perfect. **Recommendations to others considering Sign In Solutions:** It is a perfect system. It is easy to manage and use. In addition, the customer service is perfect. **What problems is Sign In Solutions solving and how is that benefiting you?** We tried to add a form to the system, and Vankie helped us to get it solved. She is very professional and patient. With her help, the issue got fixed very soon. The system so far we are using is beneficial to track all the visitors. **Official Response from Rowe Ladrillono:** > Hi Jingbo - I'm happy to hear about your experiences so far with our Support team. Although I appreciate your feedback on our platform being a "perfect system," we'll be the first to admit that there is still lots of room for us to get better. I invite you to share your thoughts with our team at support@tractionguest.com whenever you come across areas of the product you feel can be improved upon. ### 34. All the information we could want **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Primary/Secondary Education | Small-Business (50 or fewer emp.) **Reviewed Date:** July 28, 2021 **What do you like best about Sign In Solutions?** So much! The Salesforce integration saves us a ton of time and gives us an accurate record of visitors and our activities. We love being able to look back at the history and see when and how often someone has visited, and getting an accurate picture of who is in the building at any given time is crucial. **What do you dislike about Sign In Solutions?** The experience interface is a little clunky to use when setting up. **What problems is Sign In Solutions solving and how is that benefiting you?** Keeping records of who has been in the building and when, in a durable way, was never something we had the capacity for. Now it is all taken care of automatically. The guest badge printer is a game-changer with tours and visitors. **Official Response from Rowe Ladrillono:** > Hi there! Your feedback on the Experience editor is important to us. We realize there's still room to improve the user journey when configuring the Experience flow. We've taken this on board as we plan the future of our platform. ### 35. Easy Use Guest Registration **Rating:** 5.0/5.0 stars **Reviewed by:** Carla W. | Senior Office Services Representative in Integrated Office Network, Enterprise (> 1000 emp.) **Reviewed Date:** July 28, 2021 **What do you like best about Sign In Solutions?** I really enjoy the convenience of being able to log in and add/remove guests from anywhere at any time. **What do you dislike about Sign In Solutions?** I haven't run across any dislikes yet. I have recommended its use for some of our other office locations. **What problems is Sign In Solutions solving and how is that benefiting you?** TractionGuest solves the issue of always having someone onsite to meet vendors. It really frees up everyone to work in their best setup. **Official Response from Arni Mapili, MBA:** > Thank you so much for the review Carla! Our software is indeed configurable for both staffed and unstaffed entry points depending on your company's preferences, and we're thrilled to hear that you've taken advantage of our options for the latter, creating an automated sign-in experience that allows you and your colleagues to focus more time on other priorities! If you have any questions or support needs come up at any time in the future, we are reachable at support@tractionguest.com and at 1-855-215-9508! ### 36. I am still learning Traction Guest. It has a lot of features that I have not used yet. **Rating:** 3.5/5.0 stars **Reviewed by:** James M. | Director of IT, Mid-Market (51-1000 emp.) **Reviewed Date:** September 02, 2021 **What do you like best about Sign In Solutions?** The ability to use an iPad to gather information from our guests. **What do you dislike about Sign In Solutions?** The experience can get very complex, with multiple paths and duplicated pages/actions. **What problems is Sign In Solutions solving and how is that benefiting you?** Tracking information about potential members and transferring into Salesforce, without making the staff do extra data entry. **Official Response from Rowe Ladrillono:** > Hello! Thanks for taking time to share your thoughts. Don't hesitate to reach out to our Support team when the going gets tough with your Experience. We know that the Kiosk Experience editor can get quite expansive. We may be able to help streamline some of the paths. ### 37. great for a small office **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Aviation & Aerospace | Mid-Market (51-1000 emp.) **Reviewed Date:** October 05, 2021 **What do you like best about Sign In Solutions?** How easy it is to set and up and how you can use your own logo **What do you dislike about Sign In Solutions?** I disliked that the swipedon logo was always on the front page, and I disliked how the system did not allow for custom question routing. **What problems is Sign In Solutions solving and how is that benefiting you?** It helps us to track all of our visitors and keeps a record for export control compliance ### 38. SwipedOn makes workplace sign on simple and effective **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** November 09, 2021 **What do you like best about Sign In Solutions?** Being able to accurately track employee presence within our separate locations. The contactless feature is extremely helpful for visitors during the Covid pandemic. **What do you dislike about Sign In Solutions?** The contactless sign-in feature is only available for visitors. Offering this feature to employees would be a game-changer since they wouldn't need to utilize a shared device. **What problems is Sign In Solutions solving and how is that benefiting you?** We were able to replace our paper sign-in process with a more effective electronic solution. Transitioning allows for better historical reference ability as well as improved processes. **Official Response from Paul Hansen:** > Hi there - great news! The contactless sign in feature is definitely available for employees as well as visitors. Employees can use the SwipedOn Pocket mobile app to sign in and out of the workplace on their own devices. They can now also sign in via QR codes using their own device. Thanks for the review! ### 39. Great software to organize & see all of your guests in one place! **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Biotechnology | Enterprise (> 1000 emp.) **Reviewed Date:** October 26, 2021 **What do you like best about Sign In Solutions?** I like being able to also manually control the guest sign-in/out process. **What do you dislike about Sign In Solutions?** I don't love that I can't print badges once someone is signed in, with a photo. **What problems is Sign In Solutions solving and how is that benefiting you?** I like having all of my guests in one place, it's great for accessibility. **Official Response from Rowe Ladrillono:** > Hi there! Your feedback about being able to print badges after a customer has signed in is great. There is a way to "reprint" badges using a "Summary Page" in your experience. If this is something you'd like to learn more about, give our Support team a ring 1.855.215.9508. At the very least, we can talk through your requirements and get a better feel for what you're looking to accomplish! Thanks for taking the time to share your toughts. ### 40. Very impressed with customer service, quick and courteous staff **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Small-Business (50 or fewer emp.) **Reviewed Date:** February 01, 2021 **What do you like best about Sign In Solutions?** I appreciated the eagerness to solve the issues **What do you dislike about Sign In Solutions?** Everything has been resolved and the system is up and running without any issues **Recommendations to others considering Sign In Solutions:** Fir a sign in Kisok for companies, I reccommend Traction Guest **What problems is Sign In Solutions solving and how is that benefiting you?** Building a online registration program for contractors. The ability for contractors to sign documents, online, watch safety videos online, before they arrive at the plant is very valuable. A problem that we were trying to over come was working with slow internet speeds, and being able to identify that that was the problem. **Official Response from Arni Mapili, MBA:** > Thank you so much for taking time to write this review and share this feedback with us! We do apologize for the delay in that particular experience with us; our team is working on ways to ensure that communication is more efficient and consistent moving forward. That said, we are pleased to hear that your company has taken advantage of many of our features including document signing, safety video watching, and registration before the visit. Please do not hesitate to contact us at support@tractionguest.com any time you need additional support! ### 41. Personal Customer Service **Rating:** 5.0/5.0 stars **Reviewed by:** Iain R. | Principal, Studio Operations, Mid-Market (51-1000 emp.) **Reviewed Date:** June 09, 2020 **What do you like best about Sign In Solutions?** The team at Traction Guest is always quick to respond to my questions - even for the simplest of user queries. **What do you dislike about Sign In Solutions?** I found the learning curve a bit steep for my abilities, but with support's help, managed to figure out all I needed **Recommendations to others considering Sign In Solutions:** Reach out to the support team for any help you need - their response time is number 1! **What problems is Sign In Solutions solving and how is that benefiting you?** I am in the process of building a customized touchless registration experience for visitors and for employees. Realizing the above, streamlines our safe sign-in process **Official Response from Arni Mapili, MBA:** > Thanks for the review, Iain! Providing robust and tailored support is important to us, and we're glad to hear to that you've had a positive experience with us on this front. We're really excited about the possibilities associated with touchless sign-in, and we remain available to help your organization leverage the most and benefit from it. Any time you need support again, don't hesitate to contact us! ### 42. Traction Guest **Rating:** 5.0/5.0 stars **Reviewed by:** jerry a. | Small-Business (50 or fewer emp.) **Reviewed Date:** December 11, 2020 **What do you like best about Sign In Solutions?** With Traction Guest, our customers/visitors can easily sign in in less than a few minutes which is a plus! I really like the notification via cellular phone when a guest checks in. Sometimes I'm not in the office and receiving the notification via email and via cellular phone is amazing. **What do you dislike about Sign In Solutions?** I can't think of anything I dislike at the moment. Everything so far has been a great experience for me. **Recommendations to others considering Sign In Solutions:** If your company is looking for a secure visitor management system that is seamless. Look no further! Traction Guest is the one! It has all the features your company need. Their customer support is amazing. They helped us set up how we wanted our traction guest to look like when visitors sign in. It was confusing at first, but with the help of traction guest they got us on track and we were able to be up and running in no time. **What problems is Sign In Solutions solving and how is that benefiting you?** With Traction Guest, we will know who visited us and how many visitors we had that day. Before Traction Guest, we wouldn't know who came and people could just enter the building. Now that we have Traction Guest, you must sign in and that gives us the visibility we need. **Official Response from Arni Mapili, MBA:** > Thanks so much for this review! We're glad to hear that Traction Guest has been helpful in providing you with information on who the visitors had been on each day, and in sending email and SMS notifications pertaining to visitor activity at your facility! We remain open to any ideas you may have at any time on how we can make your visitor management processes even better, and if you have any additional questions and support needs come up, please don't hesitate to contact us again at support@tractionguest.com! ### 43. Traction Guest Review **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Biotechnology | Mid-Market (51-1000 emp.) **Reviewed Date:** July 28, 2021 **What do you like best about Sign In Solutions?** The things I like most about Traction Guest are its versatility and the company's customer service. When COVID happened, we were able to add a screening form easily to our guest experience. I was walked through the entire process with a very knowledgeable customer service representative online... **What do you dislike about Sign In Solutions?** As of now we really haven't had any issues with the system / software. **What problems is Sign In Solutions solving and how is that benefiting you?** Having a guest receiving system in place has made tracking our guests very easy. We find this very beneficial especially in COVID times. The system also gives us the option to prescreen our guests and allow them to do a touchless sign in when they arrive on site. **Official Response from Rowe Ladrillono:** > Hello! It's great to hear that our Support team was able to assist with your screening workflow. We realize that things can change suddenly and without notice. If you need help with adjusting the flow at all, in order to meet a new set of requirements, don't hesitate to reach out to our team for additional guidance. ### 44. Great tool for monitoring our site that has a significant volume of contractors & visitors **Rating:** 5.0/5.0 stars **Reviewed by:** Stephanie M. | Office Administrator, Enterprise (> 1000 emp.) **Reviewed Date:** May 30, 2021 **What do you like best about Sign In Solutions?** That you can go in at any time & see who is on your site. **What do you dislike about Sign In Solutions?** As we lock down our devices that have swiped on installed it would be good to have quick way to access & print the evacuation list in the event of an emergency **What problems is Sign In Solutions solving and how is that benefiting you?** We are solving the problem of monitoring the time accuratelywe have contractors on site. ### 45. Traction guest has the ability to really customize your visitor management experience **Rating:** 3.5/5.0 stars **Reviewed by:** Bo D. | Engineering Manager, Enterprise (> 1000 emp.) **Reviewed Date:** February 19, 2021 **What do you like best about Sign In Solutions?** The ability to customize the experience for each of our sites **What do you dislike about Sign In Solutions?** We have really struggled with the SCIM integration for adding our hosts to the system. We have a very large population and we have had struggles with getting all of our workforce into the host list. We have also had problems using the guest print software. **Recommendations to others considering Sign In Solutions:** Make sure you really understand your guest management processes and what you are hoping your experience will be like **What problems is Sign In Solutions solving and how is that benefiting you?** We now have a cohesive branded experience for all of our guests. We have been able to handle touchless guest registrations and logins. It has helped us to be more nimble in this space. **Official Response from Arni Mapili, MBA:** > Thank you so much for the review Bo! The ability to customize the sign-in experience, particularly when it comes to expressing brand identity throughout the invite, registration, and sign-in processes, is something that we are proud to offer. That said, we are sorry to hear of some challenges arising with the SCIM integration, and we do encourage to get in touch with us at support@tractionguest.com so we can identify root causes and resolve those issues. ### 46. Very happy **Rating:** 5.0/5.0 stars **Reviewed by:** James A. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 20, 2020 **What do you like best about Sign In Solutions?** The ease of use. Especially, in a fire drill. I can just pick it up and take it outside to the Assembly Point. The SwipedOn support staff are more than happy to help and resolve any issues very quickly. We have a lot of visitors to school who compliment and are impressed by our system. We have also recommended this system to other schools in out Local Authority who have been ore than happy with SwipedOn. **What do you dislike about Sign In Solutions?** One recommendation hower would be be, it would be handy if the administrator could alter sign in/out times of staff as some staff forget to sign in and out at they leave the building. One dislike is that SwipedOn signs people out when you mark them as "safe" in an evacuation. In school, staff go to their own classrooms and in their own doors so they cant pass through reception and sign back in as they would in any other building. It's quite time consuming to sit and sign in each member of staff and to remember which staff were in school is a little risky. **Recommendations to others considering Sign In Solutions:** You will not regret it, it takes pressures off reception staff (evacuation and archiving) you can focus on the more important things. Visitors love it and you can design it to match your reception (colour, branding, logo) **What problems is Sign In Solutions solving and how is that benefiting you?** We are a school so safeguarding is paramount. We are able to see who is in school at a quick glance and the photograph feature is amazing! We also no longer have to archive old records which takes up space. Before SwipedOn we would have to take two seperate folders to the assembly point (visitor and staff) this eliminates that and the iPad is lightweight and far easier to handle. It has also improved out evacuation time as we can identify visitors by their face picture. ### 47. Love this product **Rating:** 3.5/5.0 stars **Reviewed by:** Mia T. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 06, 2020 **What do you like best about Sign In Solutions?** Easy to use and set up. THe customer service has been excellent. Response time to questions is very quick. **What do you dislike about Sign In Solutions?** I haven't really found anything that I dislike yet but I have only been using it for a few months, **What problems is Sign In Solutions solving and how is that benefiting you?** Tracking the people attending programs at the organization. Compiling reports on attendance for monthly board reports. **Official Response from Arni Mapili, MBA:** > Thank you so much for taking time to put together this feedback Mia! We're thrilled to hear that your company has benefited from the flexibility and configurability of the Traction Guest platform! On the other hand, we do recognize that the flexibility can add complexity -- that said, our support team remains ready and more than happy to help any way we can. Any time you have any support needs come up again, any questions, or any product suggestions, please don't hesitate to contact us via support@tractionguest.com! ### 48. SwipedOn Meets the needs ... **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Enterprise (> 1000 emp.) **Reviewed Date:** July 19, 2021 **What do you like best about Sign In Solutions?** The best part of the SwipedOn platform is that it is easy to use and manage. The front desk is able to support most of the day-to-day operations on this console. We find the interface very intuitive and easy to use. **What do you dislike about Sign In Solutions?** Nothing stands out as a dislike. I think the platform is evolving and new features could meet some of the new requirements for the hybrid work environment. **What problems is Sign In Solutions solving and how is that benefiting you?** The SwipedOn console allows visitors to log in to the building with little effort. It automates the old system of having people sign in and then the receptionist having to call someone. This is now done automatically. ### 49. Average **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Architecture & Planning | Mid-Market (51-1000 emp.) **Reviewed Date:** January 29, 2021 **What do you like best about Sign In Solutions?** user friendly and quick response from support team. **What do you dislike about Sign In Solutions?** My experience is good so far. But I experience issues time to time that create interruption. For instance, some time App stop pulling host lists, in the host search box. Changing the theme fixes that issue but that seems like bug as it has happened 3 times. Also watch list marching does not work properly. I have ticket open for that issue. The webpage auto refresh takes a minute to load. So to assign a badge to multiple visitors takes longer, as you need to refresh the page manually for each sign in. The system bugs I mentioned above. The search function on guestbook is not capable of searching all form fields . For example, I have a form field name Vehicle plate number but i can't search it on the guest book. **Recommendations to others considering Sign In Solutions:** Definitely good product. Just need to make sure what are you looking for and if Traction has the capability to offer that. **What problems is Sign In Solutions solving and how is that benefiting you?** Paper less sign in Guest information is accessible from any system, easy to search people and badge numbers Slack and email notification Easy to track lost cards Having guest photo confirms their identity using traction for staff, guest and workers for covid screening questions ### 50. Review on Traction Guest issue **Rating:** 4.5/5.0 stars **Reviewed by:** Roxanne C. | Administrative Assistant, Enterprise (> 1000 emp.) **Reviewed Date:** June 14, 2021 **What do you like best about Sign In Solutions?** The email notifications of guests that sign in as non-US **What do you dislike about Sign In Solutions?** Slow to refresh. If there is an issue with sign-in, the guest is usually out the door before it refreshes to show the problem. **What problems is Sign In Solutions solving and how is that benefiting you?** All guests need to be US citizens from a US company. **Official Response from Arni Mapili, MBA:** > Thanks for the feedback Roxanne! We've built many features and functionalities available for companies with strict citizenship/nationality requirements including ITAR regulations, and it's great to hear that your company has benefited! We have released some new app versions and updates meant to address latency, but if you continue to experience issues with connectivity, reach out to us at support@tractionguest.com and we can help with identifying root cause and with troubleshooting! ## Sign In Solutions Discussions - [What is the best way to learn the in and outs of Traction Guest?](https://www.g2.com/discussions/what-is-the-best-way-to-learn-the-in-and-outs-of-traction-guest) - 1 comment, 1 upvote - [Does SwipedOn offer a contactless way for visitors to sign in?](https://www.g2.com/discussions/27124-does-swipedon-offer-a-contactless-way-for-visitors-to-sign-in) - 2 comments, 1 upvote - [What are the contract terms and lengths?](https://www.g2.com/discussions/sunscriptions) - 1 comment, 1 upvote - [Does SwipedOn work on Android or Windows tablets?](https://www.g2.com/discussions/alternative-platforms) - 1 comment, 1 upvote - [Can SwipedOn form part of our Health and Safety policy?](https://www.g2.com/discussions/health-and-safety) - 1 comment, 1 upvote - [View Sign In Solutions pricing details and edition comparison](https://www.g2.com/products/sign-in-solutions/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-08-03+20%3A57%3A11+-0500&secure%5Bsession_id%5D=33006f35-c28d-40cb-a884-cc0fb70c5a5a&secure%5Btoken%5D=cd02b68313837707eb6ec661e79adf2b558dc19540b2f16823792d7e80599f80&format=llm_user) ## Sign In Solutions Features **Booking** - Calendar Scheduling - Room Booking - Room Information - Desk Booking **Platform Basics** - Visitor Check-In - Mail Management - Visitor Database - Reports & Analytics - Blacklist Screenings - Badge Issuance - Automation **Facility Booking** - Desk Booking - Meeting Room Booking - Common Space Booking - Team Booking - Real-Time Availability **Generative AI** - AI Text-to-Image - AI Image-to-Text - AI Text-to-Video - AI Text-to-3D **Agentic AI - Meeting Room Booking Systems** - Proactive Assistance **Platform tools** - Room Search - Room Usage Insights - Meeting Management **Platform Data** - Automation - Analytics - Visitor Logs - Dashboard **Office Maps** - Interactive Office Maps - Employee Locator - Team Neighborhoods **Administration** - Hardware - Wayfinding - Favorite Rooms - Mobile Booking **Platform Interoperability** - Notifications - Hardware **Workplace Analytics** - Space Usage - Trends & Preferences - Forecasting **Generative AI** - AI Text Summarization **Platform Additional Functionality** - Integration **Administrative Tools** - Compacity Planning - Meeting Cancellation Protection - Amenity Labels **Generative AI** - AI Text-to-Image - AI Text-to-Speech - AI Image-to-Text - AI Text-to-3D **Additional Functionality - Visitor Management** - NDA & Contract Signing - Integrations with Relevant Software - Hardware Integration - Multi-lingual Support **Agentic AI - Visitor Management** - Decision Making **Agentic AI - Space Management** - Autonomous Task Execution - Cross-system Integration ## Top Sign In Solutions Alternatives - [Envoy Visitors](https://www.g2.com/products/envoy-visitors/reviews) - 4.7/5.0 (426 reviews) - [Eptura Visitor](https://www.g2.com/products/eptura-visitor/reviews) - 4.6/5.0 (176 reviews) - [Robin](https://www.g2.com/products/robin/reviews) - 4.4/5.0 (206 reviews)