# SiftedAI Reviews
**Vendor:** Sifted  
**Category:** [Multicarrier Parcel Management Solutions Software](https://www.g2.com/categories/multicarrier-parcel-management-solutions)  
**Average Rating:** 4.6/5.0  
**Total Reviews:** 42
## About SiftedAI
Sifted is a Logistics Intelligence company that gives shippers the clarity and control to optimize 100% of their parcel spend and operations. SiftedAI is an always-on shipping intelligence platform that transforms fragmented invoices and multi-carrier data into actionable insight so you can monitor every dollar and act with confidence. At the heart of the platform is SiftedAI Copilot, a domain-specific agentic AI that identifies cost and service risks, models strategy changes, and recommends clear next steps. Trusted by thousands of shippers, including Fortune 1000 companies managing more than $21B in transportation spend, SiftedAI helps you move from reactive reporting to continuous optimization. Visit Sifted.com for more information or follow Sifted on LinkedIn.



## SiftedAI Pros & Cons
**What users like:**

- Users value the **data accuracy** of SiftedAI, which enhances visibility and helps in effective expense management. (2 reviews)
- Users appreciate the **ease of use** of SiftedAI, highlighting its straightforward setup and efficient data management features. (2 reviews)
- Users appreciate the **ease of use and insightful analytics** that SiftedAI provides without manual data manipulation. (2 reviews)
- Users value the **ease of use** and insightful analytics that SiftedAI provides without complex processes. (1 reviews)
- Users value the **comprehensive analysis** of SiftedAI, enabling detailed insights into shipping and billing efficiency. (1 reviews)
- Data Management (1 reviews)
- Easy Setup (1 reviews)
- Users value the **efficiency improvement** from SiftedAI, enabling detailed shipping insights and error identification. (1 reviews)
- Helpful (1 reviews)
- Implementation Ease (1 reviews)

**What users dislike:**

- Users find the **interface complexity** hampers customization and delays in support affect their overall experience. (1 reviews)
- Users find **difficult navigation** on SiftedAI, making it hard to locate specific content effectively. (1 reviews)
- Users find SiftedAI to be **expensive** , especially considering the slow support and limited interface customization options. (1 reviews)
- Users find the **inefficiency in implementing changes** frustrating, impacting their overall experience with SiftedAI. (1 reviews)
- Users face challenges due to a **lack of clarity** regarding service type specifications when using SiftedAI. (1 reviews)
- Limited Customization (1 reviews)
- Users find **navigation difficult** , often struggling to locate the specific content they need on the site. (1 reviews)
- Poor Customer Support (1 reviews)
- Poor Support Communication (1 reviews)
- Poor Visualization (1 reviews)

## SiftedAI Reviews
  ### 1. Time-Saving Insights with Room for Improvement

**Rating:** 3.5/5.0 stars

**Reviewed by:** drake G.

**Reviewed Date:** February 11, 2026

**What do you like best about SiftedAI?**

I like how SiftedAI makes it easy to export data into a workable Excel file for presenting to leadership. The ability to name and group all of our accounts simplifies filtering, which is incredibly helpful as we manage hundreds of accounts. The recommendations feature, which we use the most, has been beneficial in helping us save. I also appreciate that the initial setup was incredibly easy. It saves us a ton of time and gives us visibility into spend by location, allowing us to monitor which service types are being used.

**What do you dislike about SiftedAI?**

I think that the interface itself could be a tad more customizable and the support from the account team could be quicker. I'd perhaps like a free form section of the interface in which we could build visuals or maps to our liking. Additionally, it sometimes takes weeks for simple changes that we request to account names/groupings to be implemented. Even things like the recommendations are great but still a little clunky.

**What problems is SiftedAI solving and how is that benefiting you?**

SiftedAI provides visibility into our spend by location and helps manage shipping preferences, saving us money with its recommendations. It's easy to export data to Excel, significantly saving time on managing hundreds of accounts.

  ### 2. Easy to Use with Cool Insights—No Downloading or Pivoting Needed

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Medical Devices | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 10, 2026

**What do you like best about SiftedAI?**

Easy to use, some really cool insights that it can pull without me having to donnload/pivot.

**What do you dislike about SiftedAI?**

The only thing I had trouble with was needing to be specific with the service type

**What problems is SiftedAI solving and how is that benefiting you?**

Easing analysis time and helping me drive into insights by asking rather than having to figure it out myself

  ### 3. Comprehensive Shipping Breakdown and Error Identification Features

**Rating:** 5.0/5.0 stars

**Reviewed by:** Leslie T. | Customer Service Representative II, Logistics and Supply Chain, Enterprise (> 1000 emp.)

**Reviewed Date:** October 17, 2025

**What do you like best about SiftedAI?**

The ability to be able to see a complete breakdown of the shipping information, identify billing errors and compare efficiency from previous years.

**What do you dislike about SiftedAI?**

Navigating the site and finding exactly what I want to see can be confusing.

**What problems is SiftedAI solving and how is that benefiting you?**

Sifted has helped my company identify shipping errors and shown us that by avoiding mistakes, we can increase our profit from shipping on our customers' behalf.

  ### 4. Incredible ROI

**Rating:** 5.0/5.0 stars

**Reviewed by:** Julie F. | Director of Finance, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 27, 2024

**What do you like best about SiftedAI?**

I am very impressed with the management of our contract pricing with the shippers we analyze.  Sifted allows us to be sure we are getting credits due to us.  We have been partners with them for managing our shipping costs since June 2023.  We have already recouped our contract fee AND 110% above that!  Sifted (in less than a year) has saved us $11,000!

**What do you dislike about SiftedAI?**

I manage a spreadsheet comparing teh credits booked on the sifted website and compare it to the shippers credits.  Sifted often changes the credits more than a month or two later.  So I am having to revised my spreasheet.  Once the credit has been recorded, it should not change--but it does.

**What problems is SiftedAI solving and how is that benefiting you?**

We have been able to hold the shipper accountable to apply the contract's pricing terms.

  ### 5. A snapshot of all your shipping logistics in one!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Lacie K. | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 04, 2023

**What do you like best about SiftedAI?**

Sifted breaks down your shipping spend in one easy snapshot which allows you to see where you're possibly overspending. That one feature helped us realize that we could adjust our package dimensions to avoid additional carrier charges.

**What do you dislike about SiftedAI?**

As with any software we want it all and with that, it would be great to see Sifted suggest ways to improve shipping spend. It would be nice to see suggestions on the main dashboard or "red flags" to look into one particular are of shipping spend. Overall it's a great product!

**What problems is SiftedAI solving and how is that benefiting you?**

We are able to see how we can improve our shipping practices to avoid additional charges. As well as discuss with our carrier rep how to negotiate lower rates based on the amount of shipments per year and the additional charges we are seeing on our account. We shared the software with our UPS rep and he was blown away.

  ### 6. Sifted really helped me trim my UPS shipping expenses

**Rating:** 5.0/5.0 stars

**Reviewed by:** John C. | Shipping Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 05, 2023

**What do you like best about SiftedAI?**

I was able to quickly check where my shipping costs were coming from so I would have better arguments with UPS when negotiating rates.  So many things go into the rate of one package, being able to narrow it down really helps.  The auditing of packages delivered on time really helped as well, I used to spend an hour every week checking on just air packages and Sifted took care of every single one.

**What do you dislike about SiftedAI?**

The dashboard to me was not intuitive, it took me a while to really get the hang of it.

**What problems is SiftedAI solving and how is that benefiting you?**

Sifted helps me track my accesorial spending so I know what to target when working with UPS to negotiate netter rates.

  ### 7. Parcel Shipping Data one Stop Shop

**Rating:** 4.0/5.0 stars

**Reviewed by:** Brendan O. | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 27, 2024

**What do you like best about SiftedAI?**

The platform is very easy to learn, and the client calls with my account manger are helpful.

**What do you dislike about SiftedAI?**

The overview page doesn't always update in a timely manner. The Sifted score it not the most helpful page.

**What problems is SiftedAI solving and how is that benefiting you?**

Sifted helps with our parcel calims that are missed by our customers. They also give reccomendations on what we can control for parcel spending.

  ### 8. Immediate Visibility to the Most Important Billing Data

**Rating:** 5.0/5.0 stars

**Reviewed by:** Joe W. | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 05, 2023

**What do you like best about SiftedAI?**

The home screen shows the most changes from the previous billing cycle. This allows you to quickly focus on the problem areas to get them corrected without spending tons of time sifting through confusing shipping bills. I check my Sifted every Monday.

**What do you dislike about SiftedAI?**

Some reports are not available, at least with my subscription. Also, the reports that are available are quite bloated in my opinion.

**What problems is SiftedAI solving and how is that benefiting you?**

Less wasted money. Fewer address corrections. Less declared value being added when not asked for. Automatic refund filing for missed delivery dates.

  ### 9. Very insightful software!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Steve S. | Director Of Marketing And Product Management, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 27, 2024

**What do you like best about SiftedAI?**

Clearly highlighting trouble areas to see what needs to be improved.

**What do you dislike about SiftedAI?**

More clickable fields with realtime data would be great!

**What problems is SiftedAI solving and how is that benefiting you?**

Incorrect address correction, out of balance rates, and on-time delivery have all been improved by using this program

  ### 10. Sifted Audit Savings

**Rating:** 4.0/5.0 stars

**Reviewed by:** Michael R. | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 12, 2023

**What do you like best about SiftedAI?**

I like to describe Sifted as an Accountability partners with our shipping partners. The Audit savings alone has more than paid for itself, and the provided insights to our business have been instrumental in making logistics decisions.

**What do you dislike about SiftedAI?**

Price of the Premium service for "contract negotiation" this functionality could be useful but not with volumes remaining unchanged. There are several easier/ less expensive options to decrease shipping spend.

**What problems is SiftedAI solving and how is that benefiting you?**

Audit savings

  ### 11. Sifted is simply the best

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 29, 2024

**What do you like best about SiftedAI?**

I can count on sifted (LI) software to help analyze my company's small parcel data and spend. i've been able to leverage the tools to make informed decisions about reducing our small parcel spend and putting place addendums throughout the year.

**What do you dislike about SiftedAI?**

Wish it could break down the yearly GRI increases in more details and account for other accessorials when proposing the final analysis of the impact of the yearly GRI.

**What problems is SiftedAI solving and how is that benefiting you?**

Their pacakge modeling has helped switch to different packaging as to reduce the dim impact

  ### 12. Good software but jury still out on customer service support

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Warehousing | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 04, 2023

**What do you like best about SiftedAI?**

Great data capturing tool. 
Score card is a great and easy way to monitor shipments.
Integration setup was fast and easy.
Like the additional tools they are developing to add more value and functionality to the platform.

**What do you dislike about SiftedAI?**

Have concerns on lack of customer service communcation after go live, dont seem to be getting much proactive communcation from the Sifted Team which I will be addressing with them. 
Value of product is still pending review.

**What problems is SiftedAI solving and how is that benefiting you?**

Capturing all the data needed to do simplified review of all our parcel shipments.

  ### 13. Very Efficient

**Rating:** 5.0/5.0 stars

**Reviewed by:** Harshraj S. | Order Management Supervisor, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 04, 2023

**What do you like best about SiftedAI?**

It has in detail information of shipments as well as does all the analysis for us.

**What do you dislike about SiftedAI?**

It can be more user friendly but overall its great.

**What problems is SiftedAI solving and how is that benefiting you?**

It is tracking delayed shipments as well as tracking all average lead time for us.

  ### 14. Actionable Information in an easy to digest platform

**Rating:** 5.0/5.0 stars

**Reviewed by:** Tyson H. | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 05, 2023

**What do you like best about SiftedAI?**

I like that I can grab information quickly that would be really difficult to find via shippers websites.

**What do you dislike about SiftedAI?**

Sifted can provide a lot of information - it can be heard to know where to go.

**What problems is SiftedAI solving and how is that benefiting you?**

Bad contract with shipper.

  ### 15. beneficial

**Rating:** 5.0/5.0 stars

**Reviewed by:** Terrion  M. | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 14, 2023

**What do you like best about SiftedAI?**

I love that we have weekly calls. I also love that the reps call you with solutions to savings opportunities without asking. I have been able to spot $100K worth of incorrect charges from our couriers with sifted

**What do you dislike about SiftedAI?**

I would like for the promises that were giving to be followed through. We gave been trying to get a courier imported into sifted for over a year now, but it seems to keep being a problem when it is discussed.

**What problems is SiftedAI solving and how is that benefiting you?**

I have been able to spot $100k+ worth of incorrect charges by our courier

  ### 16. Sifted Review

**Rating:** 4.5/5.0 stars

**Reviewed by:** Jon R. | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 04, 2023

**What do you like best about SiftedAI?**

the webpage presentation. the ease as to how you are able to access information and certain criteria

**What do you dislike about SiftedAI?**

Nothing to dislike. I am impressed by the website

**What problems is SiftedAI solving and how is that benefiting you?**

just looking at how the company can save money, using efficiency

  ### 17. Review of Sifted Platform for BioTech Business

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Biotechnology | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 15, 2023

**What do you like best about SiftedAI?**

I enjoy the visual ppeal of the platform along with the data visualizatoin of the patform. My favorite part is being able to download the data and seeing if it matches the data that is being displayed in charts and graphs.

**What do you dislike about SiftedAI?**

My biggest improvement for Sifted was the transition from one account manager to the next. There was some gaps that can be filled with the transition, but we do really enjoy the support that we receive from the managers.

**What problems is SiftedAI solving and how is that benefiting you?**

Sifted is showing us what parts of our shipping profile can be most improved and how we are able to save the most money. They also provide us visual indicaiton of how much improvement we are showing through the charts, and that is really helpful.

  ### 18. Successful orientation call

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 04, 2023

**What do you like best about SiftedAI?**

I really appreciate how Michelle asked great questions during our orientation call to be sure she customized the presentation to meet the needs in my specific role. I love that there are a lot of analytics available at the touch of a button, which shows us how we are doing and helps us identify where we can improve

**What do you dislike about SiftedAI?**

I'm not sure if it is available to us or not, but I would love to have USPS information as in-depth as I have UPS information on this platform. But there are very few things that I see lacking in the page so far and I like everything I've seen!

**What problems is SiftedAI solving and how is that benefiting you?**

We currently use it as a way to double-check our invoices since it has the most up-to-date information regarding our charges/fees.

  ### 19. Very satisfied with everything they are doing for our business. It takes a load off me.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 05, 2023

**What do you like best about SiftedAI?**

All the information is contained on the website in an easy to use format and you can search several different ways depending on what you are looking for.

**What do you dislike about SiftedAI?**

So far there has been nothing to dislike

**What problems is SiftedAI solving and how is that benefiting you?**

It is nice that they are the ones watching our shipping and filing claims for us.  They notice if our shippers are not following their contracts, which helps us get contract compliance.

  ### 20. Resourcefull and detailed

**Rating:** 5.0/5.0 stars

**Reviewed by:** Pamella H. | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 04, 2023

**What do you like best about SiftedAI?**

How easy is to have all important data in one resource, it is easy to navigate, different departaments within the company can take advantage of how resourcefull it is.

**What do you dislike about SiftedAI?**

i wouldn´t call it a dislike, but i will say it takes a bit of time to understand all the features but once you do it is data heaven.

**What problems is SiftedAI solving and how is that benefiting you?**

Understanding financial impacts within the company within each departments,

  ### 21. Sifted Has Great Data, Great Support and is easy to use.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 27, 2024

**What do you like best about SiftedAI?**

Great dashboard, great onboarding support, easy to use, lots of good data and reporting.

**What do you dislike about SiftedAI?**

I don't always have a lof of time to use the tool.

**What problems is SiftedAI solving and how is that benefiting you?**

Quickly identifies dimensional and other assecorial issues.  The tool identifies the volumes and spend by assecorial.  A new feature shows transit days for both carriers for our shipments and compares those tr industry overall transits.

  ### 22. Highly Satisfying Experience with Sifted

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Biotechnology | Enterprise (> 1000 emp.)

**Reviewed Date:** August 25, 2023

**What do you like best about SiftedAI?**

It is a remarkable Logistic Intelligence solution that allowed my company to monitor and optimize freight expenses while improving overall service efficiency. Since I started using their platform, I've been impressed with the seamless user experience. Their platform is in constatnt improvement to meet client needs. This is something I trully value that we are not only benefiting from their current offerings but also future enhancements.  Regarding their team, I receive quick and prompt support whenever I have inquiries or need assistance.

**What do you dislike about SiftedAI?**

I haven't come across any aspects of the platform that I dislike.

**What problems is SiftedAI solving and how is that benefiting you?**

Sifted aided us in comprehending our cost structure, empowering us to internally optimize our efforts and maximize value for our business.

  ### 23. Outstanding Product

**Rating:** 4.5/5.0 stars

**Reviewed by:** Ryan A. | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 15, 2023

**What do you like best about SiftedAI?**

The most helpful tool with Sifted is the Parcel Contract Summary page. This allows WireMasters to gauge how well our contracted rates are doing over time

**What do you dislike about SiftedAI?**

Not a lot of actionable items when it comes to the physicial logistics of your freight. It is not a typical TMS, which is a good and bad thing

**What problems is SiftedAI solving and how is that benefiting you?**

Sifted is helpling us keep track of our rates and how much we are saving on our new contract versus our old one

  ### 24. Sifted - Great Tool, Great Team, Great Results

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Consumer Goods | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 01, 2023

**What do you like best about SiftedAI?**

Sifted's LI tools are backed up by an incredibly knowledgeable team. I have used Sifted LI in my past on a regular basis, checking in at least weekly, pulling reports, reviewing performance, etc.

**What do you dislike about SiftedAI?**

Some of the filtering functionality is a bit wonky, but I've always gotten a quick response from the Sifted team when I've run into issues.

**What problems is SiftedAI solving and how is that benefiting you?**

Deep analysis and review of my parcel spend, fulfillment network and regular improvements on contracted spend and analysis.

  ### 25. Gives you every detail you need!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Consumer Goods | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 14, 2023

**What do you like best about SiftedAI?**

I loved how it took out the unknowns and gaves us all the tools and data needed to negoitate with UPS and Fedex to drive our company cost savings we only talked about. It wasnt until Sifted I had the right way to leverage our data to get the best bang for our buck.

**What do you dislike about SiftedAI?**

There is not much I dislike about sifted. I really liked all aspects of the software and the customer service and our account rep. Very helpful company!!!!!!!!!

**What problems is SiftedAI solving and how is that benefiting you?**

Sifted helped us talk with UPS to get the best cost savings for our contract. It also allowed me to run box scenarios and look at ways to drive even more cost savings by testing out different weights and dims. We used this to save over $500K in contract and dims and weight with shipping with UPS.

  ### 26. Great tool!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Food Production | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 04, 2023

**What do you like best about SiftedAI?**

I love the reporting capabilities and search function.

**What do you dislike about SiftedAI?**

I sometimes need to double-check that the information is accurate. We recently found that the information from UPS was incorrect and it really threw us through a loop.

**What problems is SiftedAI solving and how is that benefiting you?**

tracking late packages, billing reconciliation

  ### 27. Sifted has been a great experience

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.)

**Reviewed Date:** August 15, 2023

**What do you like best about SiftedAI?**

Sifted Logistics Intelligence allows us to have instant visibility to our overall spend using a variety of metrics.  We can make better decisions on logistics using their data analytics.  Their site is user friendly and much easier to use than FedEx reporting or UPS, who does not offer any on-line reporting.

**What do you dislike about SiftedAI?**

It does take some time to learn the platform and understand how to set up reports, however, the account reps are more than happy to spend time with us on training and reviewing dashboards and data.

**What problems is SiftedAI solving and how is that benefiting you?**

Understanding surchage spend has been a previous blindspot, and Sifted LI has made it easier for us to review and then make future decisions on surcharge selection.  We can also see where we can improve our shipping practices by selecting a lower cost shipping rate.

  ### 28. good experience with the entire team, and useful tools

**Rating:** 5.0/5.0 stars

**Reviewed by:** John G. | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 14, 2023

**What do you like best about SiftedAI?**

pricing negotiations and dedicated support team

**What do you dislike about SiftedAI?**

nothing i can think of currently, all issues i have had have been addressed

**What problems is SiftedAI solving and how is that benefiting you?**

solves the problem of knowing how hard to negotiate with our carriers, also keeps them honest when mistakes are made

  ### 29. Sifted gives us the information we need to make educated business decisions.

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Sporting Goods | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 05, 2023

**What do you like best about SiftedAI?**

Organized dashboards and ability to filter data easily

**What do you dislike about SiftedAI?**

Sifted is only able to convert our USPS, FedEx, and UPS invoices into data, no third party invoices

**What problems is SiftedAI solving and how is that benefiting you?**

Sifted gives concrete data that is often hard to gather or digest. We use this data to make all major logistics related business decisions.

  ### 30. Metrics and bid support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Apparel & Fashion | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 15, 2023

**What do you like best about SiftedAI?**

All small parcel activity is available to my company in one place.  The dashboards are designed to highlight important focus areas.  Sifted team has helped us with analyzing proposals form small parcel carriers.  The people at Sifted have been very supportive with obtaining the best rates for our company.

**What do you dislike about SiftedAI?**

Design slides to send via email attachment to executives.  Invoice allocation coding logic to support financial statement account coding.

**What problems is SiftedAI solving and how is that benefiting you?**

Navigating rate proposals.  Easy access to shipping activity with costs.  Easy overall cost analysis and metrics tracking over time.  Determining internal budgets and standard costs.  Identify areas to improve internal process to acheive operating effeciencies.

  ### 31. Industry leading technology & experitse

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Consumer Goods | Enterprise (> 1000 emp.)

**Reviewed Date:** August 11, 2023

**What do you like best about SiftedAI?**

The technology is top of market, with a level support system from the consulting (strategic) and daily (tactical) perspectives. Their experience in parcel is second to none.

**What do you dislike about SiftedAI?**

The avaibility to get a meeting or turn around a result under short notice is not always possible. Understading each consultant has multiple clients, at times there is difficulty in receiving quick turnarounds on things.

**What problems is SiftedAI solving and how is that benefiting you?**

1. Closing the gap with innacuracies in our financial reporting to allow us better fin plan reporting accuracy
2. Improving our parcel contract compliance
3. Directed and led our company in parcel engotiations to achieve a best in class contract & rates

  ### 32. Great BI Tool with regular enhancements

**Rating:** 5.0/5.0 stars

**Reviewed by:** Tim H. | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 21, 2023

**What do you like best about SiftedAI?**

Dashboards including scorecard and contratc modeling

**What do you dislike about SiftedAI?**

Nothing at this time is wrong with the dash / BI tool

**What problems is SiftedAI solving and how is that benefiting you?**

LTL, Contract Modeling and Days intransit modeling are recent additions whihc are helpful towards user like me in managin my parcel accounts and key perfromane indicators

  ### 33. Sifted is exactly what I've been looking for. It helps us make better business decisions.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 31, 2023

**What do you like best about SiftedAI?**

It provides data I didn't previously have access to track and makes it easy to use. The cost structure is also better than competing options we've tried.

**What do you dislike about SiftedAI?**

I can't think of anything. It's exceeded my expectations.

**What problems is SiftedAI solving and how is that benefiting you?**

Negoiating carrier contracts, billing corrections, carton size optimization

  ### 34. Great software but I wish it would be more robost for LTL

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 04, 2023

**What do you like best about SiftedAI?**

I find the contract monitoring and package level detail very helpful

**What do you dislike about SiftedAI?**

UI can be  a bit confusing but overall is not  a deal breaker

**What problems is SiftedAI solving and how is that benefiting you?**

Insight into hidden costs and areas to target during negotiations

  ### 35. Excellent service and analysis.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Manufacturing | Enterprise (> 1000 emp.)

**Reviewed Date:** August 14, 2023

**What do you like best about SiftedAI?**

they provide poignant actionable details for extracting optimal results in parcel negotiations.

**What do you dislike about SiftedAI?**

I have no concerns or complaints. 100& satisfied.

**What problems is SiftedAI solving and how is that benefiting you?**

Dissecting complex parcel carrier pricing proposals into an easy to understand format. This provides me the details I need for maximum results for my organization

  ### 36. Sifted made the contract negotiation process painless and yielded us the best discounts available.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Printing | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 14, 2023

**What do you like best about SiftedAI?**

Having clear visibility to all charges and fees in a dashboard view that we never had prior to partnering with Sifted.

**What do you dislike about SiftedAI?**

For the most part there isn't anything I dislike about LI, it just takes some time to get used to navigaiting.

**What problems is SiftedAI solving and how is that benefiting you?**

They allow us to capture charges that we haven't captured in the past because we now have clear visibility.

  ### 37. Excellent

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 10, 2023

**What do you like best about SiftedAI?**

Ability to quickly analyze shipping data

**What do you dislike about SiftedAI?**

Nothing is not working well yet, minimum

**What problems is SiftedAI solving and how is that benefiting you?**

Carrier contract analysis, hopefully more

  ### 38. Enjoy working with Freight Experts in market data and analytics

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 14, 2023

**What do you like best about SiftedAI?**

Sifted helped greatly in breaking down the complexity of the freight charges in an understandable way.  They were instrumental in our freight negotiations and analytics.

**What do you dislike about SiftedAI?**

So far, Sifted has been great in any area where we needed them.

**What problems is SiftedAI solving and how is that benefiting you?**

Managing our freight contracts for US and Canada

  ### 39. Amazing Logistics Optimization to Improve Knowledge and Savings

**Rating:** 4.5/5.0 stars

**Reviewed by:** Adriana E. | Director of E-Commerce, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 18, 2022

**What do you like best about SiftedAI?**

Sifted helps our company gain a better understanding of Logistics allowing us to view our spend trend summary along with package-level details. This gives us a breakdown of our spending along with additional fees that were added to our shipments. In addition, we like the package modeling tool because it helps us see our potential savings as we are looking to expand.

**What do you dislike about SiftedAI?**

I don't like that we have to go back to the carrier to get refunds. However, Sifted assigns you a rep to help with any questions. They're great at following up and helping your company grow.

**What problems is SiftedAI solving and how is that benefiting you?**

Understanding additional accessorial fees/details to help us change our structure and review our carrier agreements to make them more beneficial for our business needs.

  ### 40. Good Analytics

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Consumer Goods | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 16, 2022

**What do you like best about SiftedAI?**

Sifted has a dashboard that provides an overview of everything you need to manage your small parcel spend and service. The Sifted service team is extremely helpful and if there is any information not provided on the site the team can usually find a way to pull and aggregate it for you. 

**What do you dislike about SiftedAI?**

The bill and package detail data only goes back 90 days.

**What problems is SiftedAI solving and how is that benefiting you?**

Monitoring, auditing and paying small parcel.

  ### 41. Great Logistics Partner and Insights

**Rating:** 5.0/5.0 stars

**Reviewed by:** John S. | COO, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 12, 2022

**What do you like best about SiftedAI?**

Shifted is an intuitive platform making it easy to access reporting and information vital to helping us run and maintain our business.

**What do you dislike about SiftedAI?**

It's not the cheapest platform on the market (it's expensive) but the if used properly will help drive bottom-line savings for your business.

**What problems is SiftedAI solving and how is that benefiting you?**

Understanding our tier and cost structure on our contract helps us work with our account executives to drive the right incentives resulting in the most value to our business.

  ### 42. Sifted Logistics Metrics

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 07, 2022

**What do you like best about SiftedAI?**

It helps in synergizing operations modules forthe  smooth running of processes.

**What do you dislike about SiftedAI?**

I am yet to discover what i actually dislike.

**What problems is SiftedAI solving and how is that benefiting you?**

it is making operational process easy for businesses in Supply Chain.


## SiftedAI Discussions
  - [What is Sifted Logistics Intelligence (LI) used for?](https://www.g2.com/discussions/what-is-sifted-logistics-intelligence-li-used-for)

- [View SiftedAI pricing details and edition comparison](https://www.g2.com/products/siftedai/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-13+08%3A30%3A52+-0500&secure%5Bsession_id%5D=27a0fda7-4ea3-49a4-9b20-00d937d14aba&secure%5Btoken%5D=8a3f80157d6421de37d27fb1cf94eb2c4f6c800c195b17b349fe6133526b7807&format=llm_user)

## SiftedAI Features
**Management - Multicarrier Parcel Management Solutions**
- Multiple Carriers - Multicarrier Parcel Management Solutions
- Flexible Billing - Multicarrier Parcel Management Solutions
- Shipping Management - Multicarrier Parcel Management Solutions

**Analytics**
- Forecasting - Supply Chain Planning
- Asset Tracking - Supply Chain Planning
- Data Collection - Supply Chain Planning
- Business Reporting - Supply Chain Planning

**Visibility**
- Compliance

**Logistics Intelligence Software**
- Predictive Analytics
- Freight Audit
- Dashboards
- Contract Optimization
- Data Entry
- Carrier Performance

**Warehouse Management **
- Process Automation - Supply Chain Planning

**Delivery**
- Modes

**Workflow Automation**
- Rating
- Dispatch and Tender
- Invoice Management
- Digital Document Reconciliation

**Network Management**
- Geographic Optionality
- Automated Onboarding

**Performance**
- Financial Analytics
- KPIs
- Benchmarking

**Platform**
- Data quality
- Configurable Notifications

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