Compare Jira and Shortcut 
Featured Products
At a Glance
Market Segments
Mid-Market (43.7% of reviews)
Small-Business (52.1% of reviews)
Entry-Level Pricing
Free 10 Users Per Month
$0 per user, per month
Jira
Star Rating
(7,575)4.3 out of 5
Market Segments
Mid-Market (43.7% of reviews)
Pros & Cons
Entry-Level Pricing
Free 10 Users Per Month
Free Trial is available
Browse all 4 pricing plansShortcut
Star Rating
(175)4.4 out of 5
Market Segments
Small-Business (52.1% of reviews)
Pros & Cons
Entry-Level Pricing
$0 per user, per month
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Jira excels in task organization, with users praising its ability to manage tasks, bugs, and sprints effectively. The platform's customization options allow teams to tailor workflows to their specific needs, making it a robust choice for larger projects.
- Users say that Shortcut offers a user-friendly experience, particularly with its kanban view and easy navigation. Reviewers appreciate how it helps teams stay aligned across various projects, serving as a reliable source of truth for task progress.
- According to verified reviews, Jira's implementation process is generally seen as more complex compared to Shortcut, which is noted for its quick and straightforward setup. Users have highlighted the intuitive onboarding process in Shortcut, making it easier for teams to get started.
- Reviewers mention that while Jira has a higher overall satisfaction score, Shortcut's support quality is often praised, with users noting that they receive timely assistance and helpful resources, contributing to a positive user experience.
- G2 reviewers highlight that Jira's advanced features, such as detailed reporting and roadmap capabilities, provide excellent visibility into project progress. Users find these tools invaluable for tracking bugs and managing workflows effectively.
- Users report that while Shortcut is favored by small businesses for its simplicity, Jira's extensive feature set and customization options make it a better fit for mid-market companies looking for a comprehensive project management solution.
Pricing
Entry-Level Pricing
Jira
Free
Free
10 Users Per Month
Free forever for 10 users
- Unlimited goals, projects, tasks, and forms
- Backlog, list, board, timeline, calendar, and summary views
- Reports and dashboards
Shortcut
Free (1 - 10 users)
$0
per user, per month
Enables a small software team to ship quickly.
- Manage all ongoing work in Stories
- Plan multiple sprints using Iterations
- Get tailored reports for quick insights
Free Trial
Jira
Free Trial is available
Shortcut
Free Trial is available
Ratings
Meets Requirements
8.9
6,167
8.6
131
Ease of Use
8.1
6,251
8.6
132
Ease of Setup
8.0
2,453
9.1
50
Ease of Admin
7.6
1,571
9.1
35
Quality of Support
8.3
4,845
8.8
83
Has the product been a good partner in doing business?
8.6
1,433
8.8
31
Product Direction (% positive)
8.4
5,986
8.6
115
Features by Category
Tasks
9.3
673
Not enough data
9.0
627
Not enough data
9.1
650
Not enough data
8.8
616
Not enough data
8.5
580
Not enough data
8.2
577
Not enough data
8.5
596
Not enough data
8.5
524
Not enough data
Projects
9.0
611
Not enough data
8.7
560
Not enough data
8.2
542
Not enough data
8.5
551
Not enough data
8.6
565
Not enough data
7.8
486
Not enough data
9.2
602
Not enough data
8.3
541
Not enough data
8.1
474
Not enough data
8.1
495
Not enough data
8.7
557
Not enough data
Resource Management
8.3
517
Not enough data
8.4
541
Not enough data
8.5
524
Not enough data
Project Monitoring
8.4
515
Not enough data
8.4
524
Not enough data
8.8
577
Not enough data
Generative AI
7.4
452
Not enough data
7.5
450
Not enough data
Agentic AI - Project Management
7.4
317
Not enough data
7.7
316
Not enough data
7.9
342
Not enough data
7.7
315
Not enough data
7.6
319
Not enough data
7.4
315
Not enough data
7.9
327
Not enough data
Bug Reporting
8.8
1800
7.6
17
8.8
1754
7.6
16
8.9
1840
8.2
16
Bug Monitoring
8.6
1747
8.4
15
8.9
1859
8.3
16
8.8
1726
8.4
15
Agentic AI - Bug Tracking
7.7
264
Not enough data
7.8
265
Not enough data
7.6
265
Not enough data
Responses
9.5
39
Not enough data
9.4
39
Not enough data
9.4
39
Not enough data
Automation - AI Agents
9.0
38
Not enough data
9.1
37
Not enough data
9.0
38
Not enough data
9.4
38
Not enough data
9.4
38
Not enough data
Platform
9.4
39
Not enough data
9.5
43
Not enough data
9.3
40
Not enough data
Autonomy - AI Agents
9.0
38
Not enough data
9.2
38
Not enough data
9.3
38
Not enough data
9.1
38
Not enough data
Generative AI
9.2
42
Not enough data
9.2
39
Not enough data
Communication
8.4
2706
7.0
47
8.2
2557
7.4
47
8.2
2463
7.4
49
Planning
8.7
3182
Feature Not Available
8.8
3288
8.3
75
8.8
3057
8.8
74
8.7
3217
8.1
77
8.3
2686
7.6
56
Workflow Management
8.6
3053
Feature Not Available
8.9
3448
8.6
82
7.9
2297
Feature Not Available
8.4
2529
Feature Not Available
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Jira and Shortcut are categorized as Bug Tracking, Product Management, and Project Management
Unique Categories
Jira is categorized as AI Agents For Business Operations
Shortcut has no unique categories
Reviews
Reviewers' Company Size
Jira
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Shortcut
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
23.9%
Computer Software
23.6%
Financial Services
4.6%
Internet
4.1%
Marketing and Advertising
4.1%
Other
39.7%
Computer Software
29.0%
Information Technology and Services
19.5%
Financial Services
5.3%
Internet
3.6%
Marketing and Advertising
3.6%
Other
39.1%
Discussions
Is Jira a good tool?
12 Comments
MP
Yes, It's very useful, Just start on it and give some time on that.Read more
What are the features of JIRA?
11 Comments
CS
Allows you to setup your project as your team/company flows thru the agile process. You can see what is next in the sprint, where others are, enter your...Read more
How is Jira transforming project management practices in agile software development teams?
8 Comments
VC
help teams plan sprints, manage backlogsRead more
What is a clubhouse?
2 Comments
SS
Clubhouse, now called Shortcut is a tool that helps software teams work together better. It lets teams plan their work, track progress, and manage tasks...Read more
Shortcut has no more discussions with answers
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