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At a Glance
Market Segments
Mid-Market (43.7% of reviews)
Small-Business (52.1% of reviews)
Entry-Level Pricing
Free 10 Users Per Month
$0 per user, per month
Jira
Star Rating
(7,189)4.3 out of 5
Market Segments
Mid-Market (43.7% of reviews)
Pros & Cons
Entry-Level Pricing
Free 10 Users Per Month
Free Trial is available
Browse all 4 pricing plansShortcut
Star Rating
(173)4.4 out of 5
Market Segments
Small-Business (52.1% of reviews)
Pros & Cons
Entry-Level Pricing
$0 per user, per month
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Jira excels in its Time Tracking feature, scoring 8.6, which allows teams to monitor their time spent on tasks effectively. In contrast, Shortcut's time tracking is rated significantly lower at 5.7, leading reviewers to express frustration over its limitations.
- Reviewers mention that Jira's Bug History feature is highly rated at 8.9, providing a comprehensive view of past issues, while Shortcut's similar feature scores 9.3, indicating a strong performance. However, users on G2 note that Jira's reporting capabilities are more robust, making it easier to analyze trends over time.
- G2 users highlight that Jira's Custom Workflows feature, rated at 8.6, allows for extensive customization, which is essential for larger teams. In contrast, Shortcut's score of 8.1 suggests it may not offer the same level of flexibility, leading some users to feel constrained in their project management processes.
- Reviewers say that Jira's Kanban Board feature is on par with Shortcut, both scoring 8.8. However, users report that Jira provides more advanced options for managing workflows, which can be a deciding factor for teams that rely heavily on visual task management.
- Users on G2 report that Jira's Quality of Support is rated at 8.2, which is slightly lower than Shortcut's 8.7. Many reviewers mention that Shortcut's support team is more responsive and helpful, making it a better choice for teams that prioritize customer service.
- Reviewers mention that while both products have strong Planning features, Jira's Work Capacity score of 8.7 indicates a more effective approach to resource allocation compared to Shortcut's 8.1, which some users feel lacks depth in planning capabilities.
Pricing
Entry-Level Pricing
Jira
Free
Free
10 Users Per Month
Free forever for 10 users
- Unlimited goals, projects, tasks, and forms
- Backlog, list, board, timeline, calendar, and summary views
- Reports and dashboards
Shortcut
Free (1 - 10 users)
$0
per user, per month
Enables a small software team to ship quickly.
- Manage all ongoing work in Stories
- Plan multiple sprints using Iterations
- Get tailored reports for quick insights
Free Trial
Jira
Free Trial is available
Shortcut
Free Trial is available
Ratings
Meets Requirements
8.9
5,891
8.6
130
Ease of Use
8.1
5,961
8.6
130
Ease of Setup
7.9
2,182
9.0
49
Ease of Admin
7.6
1,464
9.1
34
Quality of Support
8.3
4,590
8.8
83
Has the product been a good partner in doing business?
8.5
1,326
8.8
30
Product Direction (% positive)
8.4
5,719
8.7
113
Features by Category
Tasks
9.2
606
Not enough data
8.9
603
Not enough data
9.1
604
Not enough data
8.7
594
Not enough data
8.4
572
Not enough data
8.2
572
Not enough data
8.5
589
Not enough data
8.4
526
Not enough data
Projects
8.9
582
Not enough data
8.7
562
Not enough data
8.2
541
Not enough data
8.4
549
Not enough data
8.6
557
Not enough data
7.7
490
Not enough data
9.1
521
Not enough data
8.3
545
Not enough data
8.0
484
Not enough data
8.1
491
Not enough data
8.6
532
Not enough data
Resource Management
8.3
525
Not enough data
8.3
530
Not enough data
8.5
525
Not enough data
Project Monitoring
8.4
515
Not enough data
8.4
524
Not enough data
8.7
543
Not enough data
Generative AI
7.4
454
Not enough data
7.5
453
Not enough data
Agentic AI - Project Management
7.4
321
Not enough data
7.7
323
Not enough data
7.8
327
Not enough data
7.6
318
Not enough data
7.6
323
Not enough data
7.5
322
Not enough data
7.9
328
Not enough data
Bug Reporting
8.8
1813
7.6
17
8.7
1770
7.6
16
8.8
1844
8.2
16
Bug Monitoring
8.6
1757
8.4
15
8.9
1858
8.3
16
8.8
1736
8.4
15
Agentic AI - Bug Tracking
7.6
271
Not enough data
7.7
274
Not enough data
7.7
271
Not enough data
Responses
9.4
37
Not enough data
9.3
37
Not enough data
9.4
37
Not enough data
Automation - AI Agents
8.8
36
Not enough data
9.0
35
Not enough data
8.9
36
Not enough data
9.4
36
Not enough data
9.3
36
Not enough data
Platform
9.3
37
Not enough data
9.4
37
Not enough data
9.2
37
Not enough data
Autonomy - AI Agents
8.9
36
Not enough data
9.0
36
Not enough data
9.2
36
Not enough data
9.0
36
Not enough data
Generative AI
9.1
37
Not enough data
9.1
36
Not enough data
Communication
8.4
2696
7.0
47
8.2
2556
7.4
47
8.1
2467
7.4
49
Planning
8.7
3171
Feature Not Available
8.8
3250
8.3
75
8.8
2986
8.8
73
8.7
3086
8.1
77
8.3
2687
7.6
56
Workflow Management
8.6
3038
Feature Not Available
8.8
3291
8.5
81
7.9
2297
Feature Not Available
8.4
2532
Feature Not Available
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Jira and Shortcut are categorized as Bug Tracking, Product Management, and Project Management
Unique Categories
Jira is categorized as AI Agents For Business Operations
Shortcut has no unique categories
Reviews
Reviewers' Company Size
Jira
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Shortcut
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
24.1%
Computer Software
23.7%
Financial Services
4.5%
Internet
4.3%
Marketing and Advertising
4.1%
Other
39.3%
Computer Software
28.1%
Information Technology and Services
19.8%
Financial Services
5.4%
Marketing and Advertising
3.6%
Internet
3.6%
Other
39.5%
Discussions
Is Jira a good tool?
12 Comments
MP
Yes, It's very useful, Just start on it and give some time on that.Read more
What are the features of JIRA?
11 Comments
CS
Allows you to setup your project as your team/company flows thru the agile process. You can see what is next in the sprint, where others are, enter your...Read more
How is Jira transforming project management practices in agile software development teams?
8 Comments
VC
help teams plan sprints, manage backlogsRead more
What is a clubhouse?
2 Comments
SS
Clubhouse, now called Shortcut is a tool that helps software teams work together better. It lets teams plan their work, track progress, and manage tasks...Read more
Shortcut has no more discussions with answers
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