--- title: ShipNetwork Reviews meta_title: 'ShipNetwork Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how ShipNetwork works for a business like yours. aggregate_rating: rating_value: 4.8 review_count: 2 scale: '5' date_modified: '2026-09-29' parent_category: name: Other Services url: https://www.g2.com/categories/other-services-a3556bb7-df48-4d51-af00-82ad0505f4c5 --- # ShipNetwork Reviews **Vendor:** ShipNetwork **Category:** [Third-Party Logistics Providers](https://www.g2.com/categories/third-party-logistics) **Average Rating:** 4.8/5.0 **Total Reviews:** 2 ## About ShipNetwork ShipNetwork, formerly Rakuten Super Logistics, helps growing ecommerce brands keep fulfillment fast, accurate, and under control. Since 2001, we’ve supported brands with 3PL fulfillment, returns management, kitting, subscription box fulfillment, climate-controlled storage, freight, and ecommerce integrations. Our nationwide fulfillment network helps brands reach approximately 98% of the U.S. with 1–2 day ground delivery, backed by 1-day fulfillment and a 100% Order Accuracy Guarantee. KNCT, our intelligent shipping decision engine, helps optimize every package for cost, speed, and reliability across Priority, Expedited, and Ground service levels. With 20+ years of operational experience, U.S.-based client support, and integrations with leading ecommerce platforms, ShipNetwork gives scaling brands the infrastructure to deliver better customer experiences without losing visibility or control. ## ShipNetwork Reviews ### 1. A 3PL that actually behaves like part of our ops team **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** September 11, 2026 **What do you like best about ShipNetwork?** Two things really stand out for me. First is the responsiveness of the client services team. SN consistently handles urgent prioritization requests the same day, and they keep us informed until the inventory is live and shipping. Second is their willingness to take on work that falls outside a standard 3PL scope. Together, we built a returns process designed specifically around our product and quality standards. They also run relabeling and inspection projects for us, and they execute them consistently and with strong quality. They fulfill both our D2C orders and our Amazon FBM orders. Their multi-DC footprint also lets us position inventory closer to demand, which has reduced transit times and lowered outbound cost per order. **What do you dislike about ShipNetwork?** The reporting and portal experience is the weakest part. Pulling inventory and shipped-order data for reconciliation still requires more manual effort than it should, and the invoice details could be easier to trace back to individual orders without us having to export data and join files ourselves. Backorder visibility also feels more reactive than proactive - we’d prefer automatic alerts rather than needing to check for issues manually. None of this is a dealbreaker, but stronger self-serve analytics and clearer drill-downs would save our team hours every week. **Recommendations to others considering ShipNetwork:** Two things stand out. First, the responsiveness of the client services team. SN consistently handles urgent prioritization requests same-day and keeps us updated until the inventory is live and shipping. Second, their willingness to take on work that isn't in a standard 3PL scope. Together we built a returns process, designed specifically for our product and quality standards. They also run relabeling and inspection projects for us, and they execute them consistently and at quality. They fulfill both our D2C orders and our Amazon FBM orders. The multi-DC footprint lets us position inventory close to demand, which cut transit times and outbound cost per order. **What problems is ShipNetwork solving and how is that benefiting you?** SN runs our entire US fulfillment operation, from receiving inbound from our overseas factories to check-in, put-away, and D2C order fulfillment across multiple DCs, as well as our Amazon FBM orders. On top of that, they handle value-added projects such as relabeling, inspection, and a custom returns program we designed together. The net effect is that our very lean ops team can scale volume without building a warehouse operation in-house, customers get faster deliveries at lower shipping costs, and our best-sellers stay in stock. ### 2. Very Easy and Intuitive to Use **Rating:** 5.0/5.0 stars **Reviewed by:** Emma F. | Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through Google One Tap using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** August 19, 2026 **What do you like best about ShipNetwork?** Very easy and intuitive. I am able to navigate to things quickly. **What do you dislike about ShipNetwork?** Non Applicable, it is very easy to use no feedback at the moment **What problems is ShipNetwork solving and how is that benefiting you?** Very easy and intuitive - [View ShipNetwork pricing details and edition comparison](https://www.g2.com/products/shipnetwork/reviews?section=pricing&secure%5Bexpires_at%5D=2026-10-02+06%3A35%3A08+-0500&secure%5Bsession_id%5D=f494d422-836d-45f4-ba46-33f1fef17ba8&secure%5Btoken%5D=de51f432314dd0cbe13b797f8b6098c0bf54a5d5befdc0f03b640cc29c8a32c1&format=llm_user) ## ShipNetwork Features **Planning** - Needs Assessment - Resource Allocation - Stayed within Budget - Statement of Work - Best Practices **Delivery** - Technical Expertise - Met Deadlines - Meeting Management - Project Updates - Scope Management - Roll-out **Team Quality** - Change Management Skills - Executive Presence - Vertical Expertise - Technology Partnerships ## Top ShipNetwork Alternatives - [AMZ Prep](https://www.g2.com/products/amz-prep/reviews) - 4.8/5.0 (40 reviews) - [Fulfillment by Amazon](https://www.g2.com/products/fulfillment-by-amazon/reviews) - 4.4/5.0 (13 reviews) - [Wefulfil](https://www.g2.com/products/wefulfil/reviews) - 5.0/5.0 (10 reviews)