It’s better then average and most but they lie and have tons of hidden fees, so nothing really. Review collected by and hosted on G2.com.

They lied about renewing a 12-month contract after just three months, and then charged me $2,200 for some new fee I want told about when o signed on. Review collected by and hosted on G2.com.

User-friendly, great support, easy menus. Review collected by and hosted on G2.com.

Not able to remove menu items completely. We can only disable them Review collected by and hosted on G2.com.

the system is very user friendly but bad customer service. when call the support and the guy told me that when i don't have internet at the restaurant i should shut down. he lost my business right away! Review collected by and hosted on G2.com.

needs offline mode, not just black screen. Review collected by and hosted on G2.com.

very user friendly and easy to use! and very cheap in comparison to other POS systems!! Review collected by and hosted on G2.com.

Nothing! The system is fantastic and all of my employees love it! Review collected by and hosted on G2.com.

Very easy install, great integration with our existing business products. Review collected by and hosted on G2.com.

The reporting features could use some additional options, modifier menus on POS could use the ability to customize a bit more. Review collected by and hosted on G2.com.

I like that it is a user friendly platform and you can find assistance quickly if needed. Review collected by and hosted on G2.com.

The server at times can take a while to respond, it is not fast Review collected by and hosted on G2.com.

I inherited a system when I bought a restaurant. We used it for 2 months before we had to switch. It was not user friendly and we found that having handhelds was crucial for our business model. Review collected by and hosted on G2.com.

The reports were not helpful, no online/cloud based service, no handhelds, older interface was not user friendly. Review collected by and hosted on G2.com.

Inventory option. Countdown on certain items. Review collected by and hosted on G2.com.

I wish there were a search option instead of tabs. Basically search it by name instead of using the tabs. It's still easy to use and easy to train an employee on it but for those not very tech savvy the search by name would be helpful. Review collected by and hosted on G2.com.

Being a user for over a decade, I've been able to see a lot of ways this software has been able to perform for my restaurant. The BEST part is it presents a lot of options when creating an item and very easy to set up time frames for special pricing. The reports are easy to run and read. Review collected by and hosted on G2.com.

With all the flexibility in this, sometimes I feel like you have to be really computer savvy or almost like a programmer to understand how things may need to flow to get it to work a very specific way. However, I have been able to train my management team to understand most of it so far. Review collected by and hosted on G2.com.

Harbortouch is easy enough to navigate. You’ve just got to get the hang of it. That takes about 5 shifts. The screen is easy to look at (it’s not jumbled or chaotic). Review collected by and hosted on G2.com.

It doesn’t show full sales until tips are put in & finalized. It’s easy to press the wrong payment & there’s no way to go back. Transferring tabs is way too difficult because it gives too many options. The program looks like a book because it’s got so many explanations and no easy to click buttons. Review collected by and hosted on G2.com.