Shape Debt Software is an all-in-one customer relationship management (CRM platform specifically designed for debt settlement and consolidation businesses. It streamlines sales and marketing processes, manages consolidation and settlement payments, and enhances client engagement, enabling businesses to close more debt deals efficiently. Key Features and Functionality: - Lead Management: Organize and prioritize leads with tools like quickfire call distribution, automated lead assignment, and local presence calling to boost productivity and conversion rates. - Workflow Automation: Automate sales processes by sending leads to backend settlement solutions, running credit checks, and initiating payments through integrated processors. - Built-in Dialer: Utilize an integrated phone system with call recording, compliance checks against do-not-call lists, and protection against known litigators to ensure secure and efficient communication. - Email and Text Automation: Engage clients with pre-built email templates, SMS, MMS, and automated campaigns to maintain consistent communication throughout the debt settlement process. - Customer Point of Sale: Provide clients with an online portal for seamless document submission and progress tracking, enhancing transparency and trust. - AI Insights and Reporting: Leverage AI-driven call insights, scoring, transcriptions, and comprehensive reporting tools to monitor performance and ensure compliance. Primary Value and Solutions Provided: Shape Debt Software addresses the complexities of managing debt settlement and consolidation by offering a centralized platform that automates critical processes, enhances client communication, and ensures compliance. By integrating lead management, workflow automation, and communication tools, it empowers businesses to increase efficiency, improve client satisfaction, and ultimately close more debt deals.