Servy is an enterprise self-service platform designed to enhance the hospitality experience through innovative, contactless order and pay solutions. Established in 2014, Servy has evolved from its initial focus on airport digital commerce to serving a broad spectrum of hospitality venues, including airports, rail stations, sports arenas, restaurants, hotels, and resorts. By integrating technology seamlessly into the guest journey, Servy empowers partners to improve operational efficiencies, elevate customer satisfaction, and boost profitability.
Key Features and Functionality:
- Order@: A versatile solution enabling guests to place orders and make payments from any device, anywhere, without the need for a dedicated app.
- Self-Service Kiosks: User-friendly kiosks designed to reduce wait times, increase average check sizes, and streamline front-of-house operations.
- Servy Marketplace: A unified interface that allows guests to order from multiple outlets within a venue, enhancing convenience and driving additional revenue.
- The Hub: A centralized application providing partners with the ability to manage all locations efficiently, offering access to item details, inventory availability, pricing, promotions, and insights.
Primary Value and Solutions Provided:
Servy addresses the growing demand for contactless and efficient service options in the hospitality industry. By offering a suite of self-service solutions, Servy enables partners to:
- Enhance Guest Experience: Provide seamless and convenient ordering and payment options, meeting modern consumer expectations for safety and efficiency.
- Drive Operational Efficiencies: Streamline service processes, reduce labor costs, and manage multiple locations through a single platform.
- Increase Profitability: Boost revenue through higher average check sizes, reduced wait times, and the ability to serve more guests effectively.
By integrating Servy's solutions, hospitality businesses can adapt to evolving consumer demands, improve service quality, and achieve sustainable growth in a competitive market.
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