Consulting Services for ServiceNow IT Service Management

Alparservice Tecnologia Ltda. is a leading digital transformation partner specializing in innovative solutions that connect businesses with cutting-edge technologies. As an Elite ServiceNow partner for over nine years, Alparservice has successfully implemented more than 2,000 digital transformation projects across various industries in over 40 countries. Their team of over 180 certified professionals is dedicated to delivering high-performance results by aligning technology with business objectives. Key Features and Functionality: - Digital Transformation Strategy: Develops long-term strategies to expand business capabilities through digitalization. - Process Digitalization and Adoption: Maps processes and creates project-based roadmaps to ensure agile digital transformation. - Application Modernization: Implements agile solutions to enhance strategic operations and unlock system potential. - Integrations and Hyperautomation: Automates processes and accelerates operations with effective integration of hyperautomation technologies. - Custom Application Development: Creates intuitive, tailored applications designed to meet specific business needs using no-code, low-code, and high-code solutions. - Managed Services and Support: Provides continuous support to ensure the stability and evolution of implemented solutions. - Training and Empowerment: Offers practical training through Alpar Academy to maximize technology usage and promote team autonomy and innovation. Primary Value and Solutions Provided: Alparservice addresses complex business challenges by delivering customized digital transformation solutions that enhance efficiency, innovation, and strategic growth. Their expertise in connecting business processes with technology enables organizations to navigate change confidently, ensuring sustainable growth in a constantly evolving market. By focusing on long-term partnerships, Alparservice builds trust and delivers consistent results, helping clients achieve their digital transformation goals effectively.

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Aoop Cloud Solutions is a Brazilian consulting firm specializing in implementing disruptive cloud solutions, particularly within the Salesforce ecosystem. Established in 2017, the company has successfully completed over 500 digital transformation projects for more than 100 corporate clients across various industries. Aoop's team combines technical expertise in Salesforce with agile project management methodologies and a deep understanding of complex business environments to drive organizational transformation. Key Features and Functionality: - Salesforce Specialization: Expertise in deploying and customizing Salesforce solutions, including Sales Cloud, Marketing Cloud, Service Cloud, Community Cloud, and Analytics. - Agile Project Management: Utilization of proprietary agile methodologies to ensure efficient and effective project delivery. - Comprehensive Digital Transformation: Experience in executing over 500 digital transformation projects, demonstrating a proven track record in enhancing business processes through cloud technologies. - Certified Professionals: A team of certified experts with qualifications such as Certified Administrator, App Builder, Certified Sales Consultant, Certified Service Consultant, and Commerce Cloud Digital Developer. Primary Value and Solutions for Users: Aoop Cloud Solutions empowers organizations to become "Customer Companies" by aligning technical proficiency in Salesforce with industry best practices and sector-specific knowledge. This approach facilitates a collaborative journey of transformation, enabling businesses to enhance customer engagement, streamline operations, and achieve sustainable growth through innovative cloud solutions.

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Appmore is a ServiceNow Elite Partner specializing in delivering and managing business applications that enhance productivity and resilience for organizations. With a customer satisfaction score of 4.63 out of 5, Appmore offers comprehensive services, including licensing, implementation, consulting, training, and maintenance for ServiceNow and Atlassian platforms. Their mission is to provide business applications that enable more productivity and resiliency for their customers. Key Features and Functionality: - Identity and Access Management : Appmore's IGAmore application automates user account management, enhances security, and ensures compliance with access control requirements. - IT Service Management : They offer ITSM solutions that increase productivity and create exceptional IT service experiences by managing end-to-end IT service delivery. - Governance, Risk, and Compliance : Appmore provides applications to reduce risks and improve productivity related to compliance, risks, and audits. - Security Operations: Their solutions prioritize and respond to vulnerabilities and security incidents efficiently. - Customer Service Management : Appmore enhances and automates customer service experiences through digital workflows. Primary Value and Solutions Provided: Appmore addresses the need for efficient and secure business operations by offering applications that automate processes, reduce manual workloads, and ensure compliance with industry standards. Their solutions help organizations save costs, enhance security, improve employee satisfaction, and pass audits related to identities and access. By integrating with platforms like ServiceNow and Atlassian, Appmore enables businesses to streamline workflows, improve service delivery, and achieve higher operational efficiency.

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Appoxio Technologies Inc., founded in 2018 and based in Calgary, Alberta, specializes in enhancing the ServiceNow platform through expert UX/UI design, portal development, custom applications, and integrations. As a Premier ServiceNow Partner, Appoxio focuses on creating intuitive and engaging user experiences that streamline business processes and improve workflow efficiency. Key Features and Functionality: - UX/UI Design: Crafts user-friendly interfaces tailored to client needs, ensuring seamless interaction with the ServiceNow platform. - Portal Development: Develops customized portals that centralize information and services, enhancing accessibility and user engagement. - Custom Applications: Builds bespoke applications to extend ServiceNow's capabilities, addressing unique business requirements. - Integrations: Provides seamless integration services, connecting ServiceNow with other enterprise systems for cohesive operations. Primary Value and Solutions: Appoxio empowers organizations to maximize their ServiceNow investment by delivering personalized and efficient user experiences. By focusing on human-centered design and robust technical solutions, Appoxio helps clients optimize workflows, increase user adoption, and achieve higher satisfaction levels. Their expertise ensures that businesses can effectively connect people, functions, and systems, driving innovation and operational excellence.

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Arctive AG is a Swiss-based IT services company specializing in the development and implementation of customized business applications and portals using ServiceNow® technology. With over 12 years of experience and multiple accolades, Arctive AG assists organizations in optimizing their business processes through digital solutions, ensuring enhanced efficiency, compliance, and productivity. Key Features and Functionality: - Custom Application Development: Utilizing ServiceNow®'s AppEngine, Arctive AG designs tailored business solutions, portals, workflows, and integrations that align with specific organizational needs. - IT Operations and Service Management: The company offers expertise in IT Operations Management and IT Service Management , facilitating efficient management of IT services and infrastructure. - ServiceNow® Store Applications: Arctive AG provides pre-packaged solutions like Portal Pro®, Deployment Guide®, Visual Kit®, NoCode PDF®, and DevOps Utils®, which extend the functionalities of the ServiceNow® platform and streamline project delivery. - Comprehensive Support Services: Beyond development, Arctive AG offers ongoing support through services such as Arctive Care, ensuring the maintenance and evolution of implemented solutions. Primary Value and Solutions Provided: Arctive AG addresses the challenges organizations face with rigid ERP systems and fragmented data by delivering flexible, scalable, and integrated digital solutions. By leveraging ServiceNow® technology, they enable businesses to automate complex, cross-departmental workflows, enhance user experiences, and achieve significant operational efficiencies. Their commitment to Swiss quality and customer-centric approaches ensures that clients receive solutions that are not only effective but also intuitive and enjoyable to use.

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Artycs is a Brazilian technology company specializing in digital transformation through innovative solutions in cloud computing, artificial intelligence, and data analytics. As a Premier Partner of ServiceNow, Artycs leverages the Now Platform to streamline and automate business processes, enhancing operational efficiency and customer experiences. Key Features and Functionality: - IT Service Management : Optimizes IT processes by managing incidents, problems, changes, and service requests, adhering to ITIL best practices. - IT Operations Management : Provides proactive monitoring and management of IT infrastructure, utilizing AI to predict and resolve issues before they impact operations. - Customer Service Management : Enhances customer support through omnichannel engagement, personalized interactions, and efficient case management. - App Engine: Enables rapid development of custom applications with low-code/no-code capabilities, facilitating tailored solutions for specific business needs. - Integration Hub: Allows seamless integration with external and internal systems, automating workflows and improving operational efficiency. Primary Value and Solutions: Artycs addresses the challenges of digital transformation by providing comprehensive solutions that automate and optimize business processes. By integrating advanced technologies such as AI and machine learning, Artycs helps organizations reduce operational costs, increase revenue through new business models, and accelerate innovation. Their expertise in ServiceNow's platform ensures that clients can modernize their IT services, enhance customer and employee experiences, and achieve rapid, scalable digital transformation.

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Aspire Systems, Inc. is a Premier ServiceNow Partner specializing in delivering comprehensive ServiceNow solutions to enhance business operations. With over a decade of experience and more than 100 successful projects, Aspire offers a range of services including consulting, implementation, enhancement, support, and managed services. Their expertise spans across various ServiceNow modules such as IT Service Management , IT Operations Management , Security Operations , DevOps, Project Portfolio Management , and Human Resources . Aspire's modular approach enables enterprises to digitize workflows and realign their hybrid infrastructure as they grow. Key Features and Functionality: - Comprehensive ServiceNow Services: Aspire provides end-to-end services including implementation, enhancement, support, and managed services, ensuring seamless integration and optimization of the ServiceNow platform. - Expertise Across Multiple Modules: Their proficiency covers ITSM, ITOM, SecOps, DevOps, PPM, and HR, allowing businesses to leverage a wide array of ServiceNow capabilities. - ServiceNow Maturity Roadmap : Aspire's Implementation Maturity Model guides enterprises through a structured approach to ServiceNow adoption, from core stack implementation to strategic reporting, ensuring continuous service improvement. - Custom Application Development: As an App Engine Competent partner, Aspire excels in building custom applications on the Now Platform, utilizing low-code/no-code approaches for faster and smarter app development. - License Optimization: Their License Workbench solution helps organizations save up to 70% in software licensing costs by providing real-time updates on subscription details and compliance status. - Automation and Integration: Aspire identifies automation opportunities to enhance productivity and integrates ServiceNow with various third-party applications like SAP, Workday, and SharePoint, ensuring seamless operations. Primary Value and Solutions Provided: Aspire Systems empowers organizations to fully harness the potential of the ServiceNow platform, driving digital transformation and operational excellence. By offering tailored solutions and a structured implementation roadmap, they address challenges such as inefficient IT service delivery, fragmented operations, and high licensing costs. Their expertise in automation and integration streamlines processes, reduces manual errors, and enhances overall productivity. With a global presence and a team of certified professionals, Aspire ensures that businesses achieve measurable success and a significant return on investment from their ServiceNow initiatives.

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Atea AS is a provider of IT infrastructure and related services in the Nordic and Baltic regions, offering comprehensive solutions to businesses and public-sector organizations. With a presence in 88 cities across seven countries—Norway, Sweden, Denmark, Finland, Lithuania, Latvia, and Estonia—Atea combines local expertise with a broad range of IT competencies to support clients throughout the entire lifecycle of their IT investments. Key Features and Functionality: - Comprehensive IT Solutions: Atea delivers a full spectrum of hardware, software, and services, including data center and networking solutions, cloud services, and digital workplace tools. - Consulting and Technical Services: The company offers expert consulting to design, implement, and manage IT infrastructures, ensuring optimal performance and alignment with business objectives. - Software Licensing and Cloud Solutions: Atea assists organizations in managing software licenses and optimizing cloud solutions to enhance operational efficiency and cost-effectiveness. - IT Security Services: Providing comprehensive IT security lifecycle management, Atea helps safeguard organizations against evolving cyber threats. - Sustainable IT Practices: Committed to sustainability, Atea promotes environmentally responsible IT lifecycle management, including recycling and reuse programs. Primary Value and Solutions for Users: Atea empowers organizations to navigate the complexities of modern IT environments by offering tailored solutions that enhance productivity, security, and sustainability. By leveraging Atea's expertise, clients can effectively manage their IT infrastructure, adopt innovative technologies, and achieve their digital transformation goals, all while ensuring compliance with environmental and ethical standards.

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Atello Solutions, LLC is a boutique ServiceNow Premier Partner dedicated to helping organizations transform their operations through tailored ServiceNow implementations. With over 12 years of experience, Atello specializes in delivering customized solutions that align with clients' unique business objectives, ensuring seamless integration and optimal performance. Their commitment to excellence is reflected in a 98% client retention rate and a 4.97 customer satisfaction score. Key Features and Functionality: - ServiceNow Implementation: Atello offers end-to-end ServiceNow implementation services, from initial consultation to deployment, ensuring solutions are tailored to specific business needs. - Managed Services : Their FlexNow service provides ongoing platform management, including maintenance, upgrades, performance monitoring, and security measures, allowing clients to maximize their ServiceNow investment. - Advisory Services: Atello delivers strategic consulting to align ServiceNow platforms with organizational goals, driving digital transformation and continuous improvement. Primary Value and Solutions Provided: Atello Solutions empowers organizations to optimize IT service management, streamline workflows, and enhance collaboration by leveraging the full potential of the ServiceNow platform. Their personalized approach and agile project management ensure that clients achieve significant improvements in efficiency and productivity. By offering dedicated support and customized solutions, Atello helps businesses reduce operational costs, improve customer service, and drive long-term success.

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Atlafy is a dedicated ServiceNow partner specializing in delivering comprehensive consulting and implementation services across Europe. With strategic offices in Spain and Switzerland, Atlafy's certified team focuses exclusively on the ServiceNow platform, ensuring clients receive expert guidance tailored to their specific needs. By combining technical excellence with consultative expertise, Atlafy empowers organizations to unlock the full potential of ServiceNow and achieve sustainable success. Key Features and Functionality: - Strategic Consulting Services: Atlafy revolutionizes client operations by digitalizing processes, refining workflows, and amplifying competitive advantages. - Implementation Services: Employing a methodical, process-centric approach, Atlafy ensures that business services align with organizational goals, yielding tangible benefits recognized by end-users. - Certified and Experienced Team: The team is exclusively dedicated to the digital innovations of the ServiceNow platform, bringing extensive hands-on experience to every project. - Proactive Support and Maintenance: Beyond implementation, Atlafy offers dedicated post-deployment support and proactive maintenance to nurture growth and adapt to evolving ServiceNow capabilities. - End-to-End Digital Transformation: Atlafy partners with clients throughout their digital transformation journey, from defining needs and developing solutions to ongoing support and maintenance. Primary Value and Solutions: Atlafy stands out as a pure ServiceNow player, specializing in high-value modules such as Customer Service Management , IT Service Management , IT Operations Management , Configuration Management Database , Strategic Portfolio Management , Integrated Risk Management , and Security Operations . This specialization covers the full value chain—from project inception to support and maintenance—ensuring clients receive expert guidance tailored to their specific needs. By focusing exclusively on ServiceNow, Atlafy provides transparent, flexible, and proactive collaboration, helping clients navigate their digital transformation journey. Their dedicated expertise ensures that clients maximize the value of their ServiceNow investment, achieving sustainable success through customized solutions that drive growth and efficiency.

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