Consulting Services for ServiceNow IT Service Management

Norima Consulting is a technology consulting firm specializing in digital transformation, cloud solutions, and data engineering to enhance business processes and operational efficiency. With over 17 years of experience, Norima partners with organizations across North America, particularly in the financial services and insurance sectors, to implement and optimize core systems, enabling business agility and innovation. Key Features and Functionality: - Digital Transformation: Guiding businesses through the adoption of modern technologies to streamline operations and improve customer engagement. - Cloud Solutions: Implementing cloud-based systems to enhance scalability, flexibility, and cost-effectiveness. - Data Engineering: Developing data strategies and architectures to support informed decision-making and analytics. - Core System Implementations: Specializing in the deployment and optimization of core systems like Guidewire InsuranceSuite®, Majesco IntelligentCore®, and Duck Creek Suite®. - Custom Development: Creating tailored solutions on platforms like ServiceNow to address unique business challenges. - Virtual Administration: Offering scalable support to supplement or replace in-house administrative and development staff. - Optimization and Health Checks: Ensuring system performance and compliance through regular assessments and upgrades. - Project Portfolio Management as a Service : Providing comprehensive project management solutions without the overhead of maintaining a production instance. - Organizational Change Management: Facilitating smooth transitions during technological changes to achieve desired business outcomes. - Training: Delivering flexible training options for various roles within the ServiceNow environment. Primary Value and Solutions: Norima Consulting empowers organizations to navigate complex technological landscapes by providing expert guidance and tailored solutions. Their services address critical business needs such as enhancing operational efficiency, achieving business agility, and driving innovation. By leveraging their deep industry expertise and strategic partnerships, Norima helps clients optimize their technology investments, improve customer engagement, and maintain a competitive edge in their respective markets.

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noris network AG is a premier German IT service provider specializing in delivering customized ICT solutions to businesses across various industries. With over 30 years of experience, the company offers a comprehensive suite of services, including IT outsourcing, managed services, cloud solutions, and network security. Operating multiple high-security data centers and a proprietary high-performance backbone, noris network AG ensures the highest standards of data protection, reliability, and performance for its clients. Their commitment to quality and customer satisfaction has earned them the trust of numerous renowned companies. Key Features and Functionality: - IT Outsourcing: Comprehensive management of IT infrastructures, allowing businesses to focus on core operations while reducing investment risks. - Managed Services: Tailored services that provide flexibility and efficiency, ensuring IT systems are always up-to-date and compliant with regulations. - Cloud Services: Scalable and secure cloud solutions, including cloud computing and Platform as a Service (PaaS, hosted in state-of-the-art German data centers. - Colocation: Provision of scalable data center space in high-security facilities, offering pure colocation or additional services as required. - Network & Security: Robust network infrastructure combined with multi-level IT security concepts to protect against internal and external threats. Primary Value and Solutions Provided: noris network AG addresses the critical need for secure, reliable, and efficient IT infrastructures in today's digital landscape. By offering end-to-end IT services, the company enables businesses to: - Enhance Operational Efficiency: Streamline IT operations through outsourcing and managed services, allowing internal teams to focus on strategic initiatives. - Ensure Data Security and Compliance: Leverage certified data centers and comprehensive security measures to protect sensitive information and meet regulatory requirements. - Achieve Scalability and Flexibility: Utilize scalable cloud and colocation services to adapt to changing business needs and market demands. - Reduce Costs: Optimize IT expenditures by utilizing tailored solutions that align with specific business objectives and budgets. Through its extensive experience and commitment to innovation, noris network AG empowers companies to navigate digital transformation confidently and securely.

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Nous Infosystems is a CMMi Level 5 SVC + SSD v1.3, ISO 9001:2008, and ISO/IEC 27001:2013 certified global Information Technology firm providing software solutions across a broad spectrum of industries.

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Novabridge Pty Ltd is an Australian technology company specializing exclusively in ServiceNow solutions. Founded in 2018, Novabridge is dedicated to delivering, sustaining, and enhancing ServiceNow implementations for both public and private sectors. Operating on principles of service, integrity, discipline, and generosity, the company aims to be recognized as a high-quality, low-risk ServiceNow specialist partner of choice. Key Features and Functionality: - Advisory & Consulting Services: Novabridge offers strategic planning, solution architecture, business process analysis, and platform governance to help clients solve complex challenges and drive innovation. - Implementation Services: The company provides full platform implementations, module-specific deployments, system integrations, and data migration to turn ServiceNow visions into reality. - Managed Services: Novabridge ensures the optimal performance of ServiceNow environments through platform maintenance, regular health checks, upgrade assistance, and training. - Application Development: As a ServiceNow Platform Partner – Build, Novabridge demonstrates proficiency in developing and deploying applications on the Now Platform, adhering to ServiceNow’s architecture best practices and security standards. Primary Value and Solutions for Users: Novabridge addresses the critical need for organizations to have reliable, efficient, and scalable ServiceNow solutions. By offering comprehensive services—from strategic consulting to implementation and ongoing support—Novabridge helps clients optimize their IT workflows, enhance service management, and achieve seamless digital transformation. Their singular focus on ServiceNow, combined with a team of certified experts, ensures that clients receive tailored solutions that align with their unique business objectives, ultimately driving better business outcomes and enhanced operational efficiency.

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NOVEANE Group SCALIAN, now known as Scalian Consulting, is a consultancy firm specializing in digital and organizational transformation. With over 100 employees and a projected revenue of €15 million in 2022, the firm offers comprehensive services that encompass strategy development, project management, and the implementation of digital solutions. Their expertise spans various sectors, including public administration, healthcare, and banking. Key Features and Functionality: - Digital Transformation Office : A structured combination of personnel, processes, methodologies, and tools designed to centrally manage diverse digital initiatives within an organization. - Comprehensive Service Offering: From strategic consulting to the deployment and stabilization of processes, including project management and coordination. - Technological Partnerships: Strategic alliances with leading providers of project portfolio management solutions, such as ServiceNow, Broadcom, Planview, Virage, and Triskell. Primary Value and User Solutions: Scalian Consulting addresses the complexities of digital and organizational transformation by offering end-to-end solutions that guide organizations through every stage of their transformation journey. By integrating strategic consulting with technological expertise, they enable clients to effectively manage and implement digital initiatives, ensuring alignment with business objectives and enhancing overall performance.

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NRI (Nomura Research Institute, Ltd.), delivers solutions, offerings include Financial IT Solutions, Consulting Services, Industrial IT Solutions, IT Platform Services, Cyber Security Services, and Digital Marketing Services.

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State-of-the art data centers for global business

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NTT Comware Corporation, now known as NTT DOCOMO SOLUTIONS, Inc. as of July 1, 2025, is a leading system integration company specializing in delivering comprehensive IT services and solutions. As a wholly owned subsidiary of the NTT Group, it has been instrumental in developing and operating operational and business systems for telecommunications infrastructure, primarily serving NTT Group companies. Over the years, NTT Comware has expanded its expertise to support various industries by promoting digital transformation and leveraging advanced technologies. Key Features and Functionality: - System Integration Services: Provides end-to-end system development and IT infrastructure solutions, ensuring seamless integration and operational efficiency. - Digital Transformation Solutions: Offers services like Smart Data Fusion, which integrates system information, operational data, 3D data, and open data into a digital twin environment to enhance facility management operations. - Cloud Transformation: Assists organizations in migrating and modernizing their systems to cloud platforms, aiming to reduce maintenance costs and development time while enabling cross-use of data domains across business units. - Security Solutions: Develops and implements security measures, including Identity & Access Management solutions, to protect enterprise environments, especially those operating in hybrid on-premises and cloud settings. - AI and IoT Integration: Utilizes artificial intelligence and Internet of Things technologies to enhance operational processes, such as automating bill checking and improving maintenance services. Primary Value and Solutions Provided: NTT Comware addresses the complex and evolving needs of modern enterprises by offering tailored IT solutions that drive efficiency, innovation, and digital transformation. By integrating advanced technologies like AI, IoT, and cloud computing, it enables businesses to optimize operations, reduce costs, and enhance service delivery. Its comprehensive approach ensures that clients can navigate the challenges of digitalization, maintain robust security postures, and achieve sustainable growth in an increasingly competitive landscape.

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Salesforce Consulting and Implementation Practice.

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NuAxis Innovations is a federal IT company dedicated to integrating customer experience into every government solution. With over 20 years in federal IT, NuAxis focuses on human-centered design to help agencies modernize, achieve efficiencies, and build impactful technology solutions. Key Features and Functionality: - Mission Systems: Develops systems and applications tailored to agency missions by prioritizing customer needs, utilizing appropriate technologies and tools to build trust and achieve significant outcomes. - Platforms: Transforms IT investments into impactful solutions by digitizing and modernizing workflows at scale, ensuring cost-effective and efficient experiences. - Enterprise Operations: Builds, optimizes, and scales enterprise infrastructure to ensure reliability, availability, and security for teams around the clock. Primary Value and Solutions Provided: NuAxis Innovations addresses the challenge of aligning technology with user needs in federal agencies. By emphasizing customer experience and human-centered design, NuAxis ensures that technology solutions are not only efficient but also user-friendly, leading to increased adoption rates and reduced risks. This approach results in cost savings, improved operational efficiency, and transformative outcomes for government services.

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