Consulting Services for ServiceNow IT Service Management

Digisystem Serviços Especializados Ltda é uma empresa brasileira fundada em 1990, especializada em fornecer soluções de tecnologia da informação para impulsionar a transformação digital de negócios. Com mais de 30 anos de experiência, a Digisystem oferece uma gama abrangente de serviços que incluem consultoria em TI, desenvolvimento de software, automação de processos com RPA, soluções em nuvem, inteligência artificial e Internet das Coisas . A empresa possui uma equipe altamente qualificada, com mais de 1.000 colaboradores, e mantém parcerias estratégicas com líderes do setor, como Microsoft, Oracle, IBM e Philips. Principais Características e Funcionalidades: - Consultoria em TI: Análise e diagnóstico das necessidades tecnológicas dos clientes para propor soluções personalizadas. - Desenvolvimento de Software: Criação de aplicações sob medida que atendem aos requisitos específicos de cada negócio. - Automação de Processos : Implementação de robôs para automatizar tarefas repetitivas, aumentando a eficiência operacional. - Soluções em Nuvem: Serviços de implantação, gerenciamento e otimização de infraestruturas em nuvem. - Inteligência Artificial e IoT: Desenvolvimento de soluções que utilizam IA e IoT para inovar processos e produtos. - Alocação Especializada: Fornecimento de profissionais qualificados sob demanda para projetos específicos, garantindo flexibilidade e redução de custos operacionais. Valor Principal e Soluções Oferecidas: A Digisystem se destaca por ser uma parceira estratégica na jornada de transformação digital das empresas, oferecendo soluções tecnológicas que otimizam processos, reduzem custos e impulsionam a inovação. Ao entender profundamente as necessidades de seus clientes, a empresa propõe e implementa tecnologias avançadas que resultam em maior eficiência operacional e competitividade no mercado. Além disso, a alocação de profissionais especializados permite que as empresas escalem suas equipes conforme a demanda, sem aumentar o headcount, mantendo o foco no core business e garantindo agilidade na execução de projetos críticos.

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Digix srl is a dynamic consultancy firm specializing in guiding businesses through digital transformation by offering strategic consulting and innovative technological solutions. With a team of over 70 certified professionals, Digix focuses on enhancing employee agility and productivity across various sectors, including Finance, Retail, Engineering, Manufacturing, and Energy. Their holistic approach ensures that digital initiatives are aligned with business objectives, leading to more efficient operations and accelerated growth. Key Features and Functionality: - Strategic Consulting: Digix collaborates with clients to develop digital roadmaps that align with business goals, ensuring a clear path for transformation. - Process Optimization: By analyzing and redesigning business processes, Digix leverages digital capabilities to simplify procedures, implement new workflows, and monitor efficiency through process mining. - System Evolution: Utilizing tools like Business Analytics and Process Mining, Digix modernizes business processes and supporting systems, enabling companies to identify inefficiencies and critical issues swiftly. - ServiceNow Partnership: As an official ServiceNow partner, Digix offers expertise in implementing and customizing the ServiceNow platform to streamline IT Service Management, Customer Service Management, and other workflows. Primary Value and Solutions: Digix srl empowers organizations to navigate the complexities of digital transformation by providing tailored solutions that enhance operational efficiency and employee productivity. Their comprehensive services address the unique challenges of each client, ensuring that technological advancements translate into tangible business outcomes. By focusing on user experience and aligning digital initiatives with strategic objectives, Digix enables companies to adapt to market demands and achieve sustainable growth.

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Helps you assess your current state, design your future state and plan your transformation roadmap across people, processes, technology.

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INRY (Integrhythm Inc. is a specialized consulting firm and a ServiceNow Elite Partner, dedicated to integrating business processes with IT to enhance organizational efficiency. Founded in 2011 and headquartered in Bloomington, Minnesota, INRY offers a comprehensive suite of services, including ServiceNow implementations, managed services, and upgrades. Their expertise spans across various domains such as Governance, Risk, Compliance (GRC, Human Resources (HR, Customer Service Management (CSM, IT advisory, and Enterprise Cloud Solutions. By leveraging their proprietary delivery methodology, 'Process Area Specific Sprints' (PASS, INRY ensures rapid deployment of ServiceNow solutions, enabling clients to achieve tangible returns on investment. With a commitment to operational excellence and a client-centric approach, INRY has successfully delivered over 150 implementations, assisting organizations in streamlining operations and enhancing productivity. Key Features and Functionality: - ServiceNow Implementations: Expert deployment of ServiceNow applications tailored to organizational needs. - Managed Services: Ongoing support and optimization of ServiceNow platforms to ensure sustained performance. - Upgrades: Seamless transition to the latest ServiceNow versions, maintaining system integrity and functionality. - Governance, Risk, and Compliance (GRC: Development of integrated systems providing real-time insights for risk management and regulatory compliance. - Human Resources (HR Service Management: Streamlining HR processes to enhance employee experience and operational efficiency. - Customer Service Management (CSM: Improving customer service operations through automated workflows and enhanced service delivery. - IT Advisory and Program Management: Strategic guidance and management of IT initiatives to align with business objectives. - Enterprise Cloud Solutions: Design and implementation of cloud-based solutions to support scalable and flexible business operations. Primary Value and Solutions Provided: INRY addresses the critical need for organizations to integrate and optimize their business processes with IT systems. By offering specialized ServiceNow solutions, INRY helps clients: - Enhance Operational Efficiency: Automating workflows and processes to reduce manual efforts and errors. - Achieve Regulatory Compliance: Implementing robust GRC frameworks to meet industry standards and regulations. - Improve Employee Experience: Streamlining HR services to create a more engaging and satisfying workplace. - Elevate Customer Service: Optimizing customer service operations to deliver faster and more effective responses. - Drive Business Growth: Providing strategic IT advisory to align technology initiatives with business goals. Through their comprehensive services and client-focused approach, INRY empowers organizations to transform their IT capabilities, resulting in improved productivity, compliance, and overall business performance.

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DT Advisory is a trusted ServiceNow partner operating in Switzerland, Germany, and the UAE, specializing in guiding organizations through their digital transformation journeys. They offer comprehensive services across the entire ServiceNow lifecycle, including platform introduction, development, and operations. By implementing solutions within Technology Workflows, Customer Workflows, and Creator Workflows on the Now Platform, DT Advisory helps businesses achieve high returns on investment. Their expertise in process optimization ensures clients fully leverage the ServiceNow platform, propelling their organizations into the digital age. Additionally, DT Advisory focuses on integrating advanced AI features, such as Now Assist, AI Search, Predictive Intelligence, Prompt Engineering, and custom LLM solutions, to accelerate business processes. Key Features and Functionality: - ServiceNow Implementation: Assistance with new platform introductions and enhancements of existing ServiceNow platforms, ensuring seamless integration and optimal performance. - App Development: Development of both standard applications available in the ServiceNow Store and custom applications tailored to specific business needs, enabling digitization of business activities on the ServiceNow platform. - Operations Services: Provision of reliable and efficient platform operations through models like Platform Operations and Managed Service, allowing clients to focus on core business activities. - Advisory Services: Expert guidance on process digitization, automation, and optimization to maximize the benefits of business and IT processes. - AI Integration: Implementation of advanced AI features, including Now Assist, AI Search, Predictive Intelligence, Prompt Engineering, and custom LLM solutions, to enhance workflow efficiency and drive digital transformation. Primary Value and Solutions Provided: DT Advisory empowers organizations to navigate and excel in their digital transformation efforts by offering end-to-end ServiceNow solutions. Their services address critical business challenges such as inefficient processes, lack of automation, and underutilization of digital platforms. By leveraging their expertise in ServiceNow implementations, custom app development, and AI integration, DT Advisory enables clients to streamline operations, enhance workflow efficiency, and achieve significant returns on investment. Their commitment to process optimization and innovative solutions ensures that businesses can fully capitalize on the capabilities of the ServiceNow platform, leading to sustained growth and competitive advantage.

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DxSherpa Technologies is a high-growth, global IT services company with headquarters in the US and India. As a 100% ServiceNow-exclusive Premier partner, we serve medium to large enterprises across Asia, Europe, and North America. Our expertise spans many industries with special emphasis in Manufacturing, Banking, Insurance, IT, and Healthcare. We have built and developed a dedicated and focused team of 250+ consultants to serve our expanding client base across multiple disciplines on the ServiceNow platform.

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iTech AG is a ServiceNow Elite Partner specializing in delivering innovative digital transformation solutions to federal agencies. With a focus on enhancing operational efficiency and service delivery, iTech AG leverages the ServiceNow platform to streamline workflows, automate processes, and improve user experiences. Key Features and Functionality: - ServiceNow Implementation: Expertise in deploying and customizing ServiceNow solutions tailored to the unique needs of federal agencies. - Digital Transformation: Comprehensive services that modernize legacy systems, integrate disparate processes, and foster a culture of continuous improvement. - Process Automation: Utilization of ServiceNow's capabilities to automate routine tasks, reducing manual effort and minimizing errors. - User-Centric Design: Development of intuitive interfaces and workflows that enhance user satisfaction and engagement. Primary Value and Solutions Provided: iTech AG addresses the challenges faced by federal agencies in managing complex IT environments and delivering efficient services. By implementing ServiceNow solutions, iTech AG enables agencies to: - Enhance Operational Efficiency: Streamline processes and reduce redundancies, leading to faster service delivery and improved resource allocation. - Improve Service Quality: Ensure consistent and reliable service experiences for both internal and external stakeholders. - Achieve Compliance: Maintain adherence to federal regulations and standards through robust and auditable workflows. - Foster Innovation: Create a flexible and scalable IT environment that supports the adoption of new technologies and methodologies. Through its partnership with ServiceNow, iTech AG empowers federal agencies to navigate the complexities of digital transformation, resulting in more agile, responsive, and effective operations.

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EchoStor Technologies is an information technology solutions provider focusing on enterprise storage, virtualization and data protection.

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At ECS, we’ve gathered the nation’s best and brightest professionals in IT and engineering to tackle tough and complex challenges in cybersecurity, cloud solutions, science and engineering, software development, and IT modernization.

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Endava is a public technology company, with over 19 years of experience of working with some of the world’s leading Finance, Insurance, Telecommunications, Media, Technology, and Retail companies.

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