---
title: ServiceNow Healthcare and Life Sciences Service Management Reviews
meta_title: 'ServiceNow Healthcare and Life Sciences Service Management Reviews 2026:
  Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how ServiceNow Healthcare and Life Sciences Service Management works for a business
  like yours.
aggregate_rating:
  rating_value: 4.0
  review_count: 1
  scale: '5'
date_modified: '2026-05-10'
parent_category:
  name: Patient Experience
  url: https://www.g2.com/categories/patient-experience-88bbaea1-3b81-4636-8255-4b3ab72d3675
---


# ServiceNow Healthcare and Life Sciences Service Management Reviews
**Vendor:** ServiceNow  
**Category:** [Interactive Patient Care Systems (IPC)](https://www.g2.com/categories/interactive-patient-care-systems-ipc)  
**Average Rating:** 4.0/5.0  
**Total Reviews:** 1
## About ServiceNow Healthcare and Life Sciences Service Management
Stay focused on patient care through improvements to operational performance.




## ServiceNow Healthcare and Life Sciences Service Management Reviews
  ### 1. A much needed system for all the healthcare organisations.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Rohit V. | Technical Consultant, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 25, 2023

**What do you like best about ServiceNow Healthcare and Life Sciences Service Management?**

ServiceNow Healthcare and Life Sciences Service Management provides almost all the required features of a healthcare organization. So, when ServiceNow is offering all these OOBs, then ServiceNow is the best one to choose.

**What do you dislike about ServiceNow Healthcare and Life Sciences Service Management?**

To be frank ServiceNow Healthcare and Life Sciences Service Management is the best that a healthcare organization can get but I would like to get a more detailed OOB feature for Doctors Management as well and also all other Staff Management as well. That will help the organization to lean on ServiceNow for everything.

**What problems is ServiceNow Healthcare and Life Sciences Service Management solving and how is that benefiting you?**

Basically managing patients, most hospitals or health management organizations are struggling these days to effectively manage patient data and automate processes. A manual process is required nowadays to maintain everything.



- [View ServiceNow Healthcare and Life Sciences Service Management pricing details and edition comparison](https://www.g2.com/products/servicenow-healthcare-and-life-sciences-service-management/reviews?section=pricing&secure%5Bexpires_at%5D=2026-08-13+15%3A59%3A22+-0500&secure%5Bsession_id%5D=e75553a6-fc43-4e34-ab6a-c3db326eb846&secure%5Btoken%5D=e28f29144d9ff1f69d37c942ca1dc43b0f71960c17afd68464c4e60a30b9586d&format=llm_user)

## ServiceNow Healthcare and Life Sciences Service Management Features
**Interoperability**
- Device Interfacing
- Care Communication
- EHR Integration

**Patient Management**
- Patient Portal
- Assessment
- Telehealth
- Educational Content

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