[ Service... Reviews ](https://www.g2.com/products/service-fusion/reviews) [ Service... Reviews ](https://www.g2.com/products/service-fusion/reviews) # Service Fusion Features ##### ## Before the Job (4) Calendar Uses the calendar tool to determine field workers who are free for the job. Dispatch Notifies field service workers of their upcoming assignments. Roles Allows users to see tasks according to permissions and roles. Booking Allows clients to book jobs through the desktop page or within the app. Show More ##### ## On the Job (4) Location Tracks employee location to ensure timeliness. Employee Communication Enables communication within the app from manager to field service employee. Behavior Monitoring Monitors behavior in the field. Client Notifications Notifies clients, should any delays or mishaps occur. Show More ##### ## After the Job (4) Reports Creates reports that reflect field performance either as a team or individually, to review productivity. Analytics Visualizes field activity via photos, graphs, and other data that can be displayed on a dashboard. Invoicing Sends invoices through the software and allows clients to pay on the spot. CRM Integrations Integrates with CRM software to monitor all aspects of the customer relationship. Show More ##### ## Payment Processing (3) Encryption Built-in security to protect payment information in order to prevent fraud and hacking. Credit Card Processing The ability to process credit card payments and receive approval or denial of funds from the customer's bank. Mobile Payments The ability to process mobile payments from a mobile wallet or other mobile phone payment app. Show More ##### ## Administration (5) Reporting & Analytics Reports and analytics created from payment data. Processing Fees Fees associated with processing individual transactions that may be based on a percentage of the purchase or a flat rate. Omnichannel Process payments from multiple channels such as ACH, mobile, or e-commerce. Levels 1 & 2 Supports levels 1 and 2 for credit card payment processing. Level 3 Supports level 3 credit card processing which requires additional data for qualification. Show More ##### ## Payment Options (1) Online payment portal Provides an online portal where customers can make payments. Show More ##### ## Security (1) POS Verification Support cardholder verification methods for POS transactions. Show More ##### ## Platform (1) Accounting integration Provide integration with accounting software and ERP systems. Show More ##### ## Generative AI (2) AI Text Summarization Condenses long documents or text into a brief summary. AI Image-to-Text Converts images into a textual description, identifying key elements. Show More ##### ## Agentic AI - Field Service Management (3) Autonomous Task Execution Capability to perform complex tasks without constant human input Natural Language Interaction Engages in human-like conversation for task delegation Proactive Assistance Anticipates needs and offers suggestions without prompting Show More ## Top-Rated Alternatives [ ![Jobber](https://images.g2crowd.com/uploads/product/hd_favicon/1555603070/jobber.svg "Jobber") Jobber 4.6/5 (499) ](https://www.g2.com/products/jobber/reviews) [ ![ServiceTitan](https://images.g2crowd.com/uploads/product/hd_favicon/d12f98194830f8358953c082af7bca3e/servicetitan.svg "ServiceTitan") ServiceTitan 4.5/5 (365) ](https://www.g2.com/products/servicetitan/reviews) [ ![FieldPulse](https://images.g2crowd.com/uploads/product/hd_favicon/2042d283ea3abd7febbaba3f4dbb300e/fieldpulse-fieldpulse.svg "FieldPulse") FieldPulse 4.7/5 (362) ](https://www.g2.com/products/fieldpulse-fieldpulse/reviews) [ View All Alternatives ](https://www.g2.com/products/service-fusion/competitors/alternatives) Service Fusion Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_d463ff5f1df1cfe7930e7899066ab520/servicetitan.png "Product Avatar Image") ServiceTitan 4.5/5 (372) [ Compare Now ](https://www.g2.com/compare/service-fusion-vs-servicetitan) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_1f3e71afa76e797defe56c8b1502f99c/housecall-pro.jpg "Product Avatar Image") Housecall Pro 4.3/5 (204) [ Compare Now ](https://www.g2.com/compare/housecall-pro-vs-service-fusion) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_70d5d734a8a49048eb302dcef9d03dc9/jobber.png "Product Avatar Image") Jobber 4.6/5 (509) [ Compare Now ](https://www.g2.com/compare/jobber-vs-service-fusion) ##### Categories on G2 [ Field Service Management ](https://www.g2.com/categories/field-service-management)[ Payment Processing ](https://www.g2.com/categories/payment-processing)[ HVAC ](https://www.g2.com/categories/hvac) ##### Explore More [ What is the best time tracking software for small businesses? ](https://www.g2.com/discussions/what-is-the-best-time-tracking-software-for-small-businesses)[ Which company offers the most reliable AI infrastructure tools ](https://www.g2.com/discussions/which-company-offers-the-most-reliable-ai-infrastructure-tools)[ How do organizations use Box to keep content secure and compliant when adopting AI? ](https://www.g2.com/discussions/how-do-organizations-use-box-to-keep-content-secure-and-compliant-when-adopting-ai) [ What platform provides automated local citation building? ](https://www.g2.com/discussions/what-platform-provides-automated-local-citation-building)[ Best CPaaS software for company communication ](https://www.g2.com/discussions/best-cpaas-software-for-company-communication)[ Pros and Cons Details ](https://www.g2.com/products/service-fusion/reviews?qs=pros-and-cons) Show More [ What is the best time tracking software for small businesses? ](https://www.g2.com/discussions/what-is-the-best-time-tracking-software-for-small-businesses)[ Which company offers the most reliable AI infrastructure tools ](https://www.g2.com/discussions/which-company-offers-the-most-reliable-ai-infrastructure-tools)[ How do organizations use Box to keep content secure and compliant when adopting AI? ](https://www.g2.com/discussions/how-do-organizations-use-box-to-keep-content-secure-and-compliant-when-adopting-ai) [ What platform provides automated local citation building? ](https://www.g2.com/discussions/what-platform-provides-automated-local-citation-building)[ Best CPaaS software for company communication ](https://www.g2.com/discussions/best-cpaas-software-for-company-communication)[ Pros and Cons Details ](https://www.g2.com/products/service-fusion/reviews?qs=pros-and-cons)