# Jobber vs Service Fusion Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Jobber excels in user experience, with many praising its intuitive interface and ease of use. Users appreciate how simple it is for technicians to collect payments on-site, making the process more convenient compared to previous software.
- **According to verified reviews** , Jobber's implementation process is notably quick and straightforward. Recent users highlighted the intuitive onboarding wizard, which helps teams get started without significant hurdles, contrasting with Service Fusion's more complex setup experience.
- **Users say** that Jobber provides exceptional customer support, with feedback indicating that the support team is responsive and actively listens to user suggestions for improvements. This level of service builds trust and satisfaction among users, while Service Fusion's support, although decent, does not receive the same level of acclaim.
- **Reviewers mention** that Jobber's robust feature set, including invoicing and scheduling, significantly contributes to its high satisfaction ratings. Users have noted that these features help streamline their workflows, making it easier to manage operations compared to Service Fusion, which, while functional, is seen as less comprehensive.
- **G2 reviewers highlight** that Jobber's overall quality is reflected in its higher G2 Score, indicating a strong market presence and user satisfaction. In contrast, Service Fusion's lower score suggests it may not meet the same level of user expectations, particularly in areas like ease of use and setup.
- **Users report** that while Service Fusion offers a variety of integrated functions, such as dispatching and customer management, it lacks the same level of polish and user-friendliness that Jobber provides. This can lead to a more cumbersome experience for users who prefer a seamless workflow.



| | Jobber | Service Fusion | 
|---|---|---|
| **Star Rating** | 4.6 out of 5 | 4.1 out of 5 | 
| **Total Reviews** | 509 | 122 | 
| **Largest Market Segment** | Small-Business (89.1% of reviews) | Small-Business (83.9% of reviews) | 
| **Entry Level Price** | Starting at $29.00 1 User | Starting at $208.00 | 

---
## Top Pros & Cons

### Jobber

Pros:
- Ease of Use (144 reviews)
- Scheduling (79 reviews)

Cons:
- Improvement Needed (42 reviews)
- Limited Functionality (40 reviews)

### Service Fusion

Pros:
- Ease of Use (12 reviews)
- Customer Support (7 reviews)

Cons:
- Data Management Issues (4 reviews)
- Expensive (4 reviews)

---
## Ratings Comparison
| Rating | Jobber | Service Fusion | 
|---|---|---|
  | **Meets Requirements** | 8.6 (422 reviews) | 8.2 (111 reviews) | 
  | **Ease of Use** | 9.0 (434 reviews) | 8.5 (111 reviews) | 
  | **Ease of Setup** | 8.9 (328 reviews) | 8.0 (80 reviews) | 
  | **Ease of Admin** | 9.1 (251 reviews) | 8.2 (76 reviews) | 
  | **Quality of Support** | 9.1 (413 reviews) | 8.4 (110 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.2 (251 reviews) | 8.5 (76 reviews) | 
  | **Product Direction (% positive)** | 8.9 (425 reviews) | 8.1 (112 reviews) | 

---
## Pricing

### Jobber

#### Entry-Level Pricing

Plan: CORE

Price: Starting at $29.00 1 User

Description: Essential tools to help build and grow your home service business.

Key Features:
- 1 user
- Schedule and manage jobs from anywhere to Manage jobs from anywhere
- Track everything with Job details and attachments

[Browse all 4 editions](https://www.g2.com/products/jobber/pricing)

#### Free Trial

Yes

### Service Fusion

#### Entry-Level Pricing

Plan: STARTER

Price: Starting at $208.00

Description: All essential features + text messaging & auto-reminders

Key Features:
- Office Users / Field Workers (Unlimited)
- Customers (Unlimited)
- Estimates & Jobs (Unlimited)

[Browse all 3 editions](https://www.g2.com/products/service-fusion/pricing)

#### Free Trial

No

---
## Features Comparison By Category

### Property Restoration

| Product | Score | Reviews |
|---|---|---|
| **Jobber** | 7.7/10 | 42 |
| **Service Fusion** | N/A | N/A |

#### Job Management

| Feature | Jobber | Service Fusion | 
|---|---|---|
| **Integration with Inspection Software** | 6.9 (39 reviews) | Not enough data | 
| **Job Tracking** | 9.0 (41 reviews) | Not enough data | 
| **Resource Allocation** | 7.5 (40 reviews) | Not enough data | 

#### Field Service Management

| Feature | Jobber | Service Fusion | 
|---|---|---|
| **Mobile App** | 8.6 (42 reviews) | Not enough data | 
| **Contract Management** | 8.3 (40 reviews) | Not enough data | 
| **Industry-Specific CRM** | 7.9 (39 reviews) | Not enough data | 

### Payment Processing

| Product | Score | Reviews |
|---|---|---|
| **Jobber** | N/A | N/A |
| **Service Fusion** | 7.9/10 | 28 |

#### Payment Processing

| Feature | Jobber | Service Fusion | 
|---|---|---|
| **Encryption** | Not enough data | 8.1 (19 reviews) | 
| **Credit Card Processing** | Not enough data | 8.1 (26 reviews) | 
| **Mobile Payments** | Not enough data | 8.3 (23 reviews) | 
| **Digital Wallet Integration** | Not enough data | Feature Not Available | 

#### Administration

| Feature | Jobber | Service Fusion | 
|---|---|---|
| **Reporting & Analytics** | Not enough data | 7.7 (26 reviews) | 
| **E-commerce Integration** | Not enough data | Feature Not Available | 
| **Processing Fees** | Not enough data | 7.8 (26 reviews) | 
| **POS Integration** | Not enough data | Feature Not Available | 
| **Omnichannel** | Not enough data | 7.9 (18 reviews) | 
| **Levels 1 & 2** | Not enough data | 7.6 (20 reviews) | 
| **Level 3** | Not enough data | 7.4 (20 reviews) | 

#### Payment Options

| Feature | Jobber | Service Fusion | 
|---|---|---|
| **Multi-Currency** | Not enough data | Feature Not Available | 
| **Online payment portal** | Not enough data | 8.4 (25 reviews) | 

#### Security

| Feature | Jobber | Service Fusion | 
|---|---|---|
| **POS Verification** | Not enough data | 8.1 (24 reviews) | 

#### Platform

| Feature | Jobber | Service Fusion | 
|---|---|---|
| **Accounting integration** | Not enough data | 7.2 (27 reviews) | 
| **E-commerce Integration** | Not enough data | Feature Not Available | 

### Masonry

| Product | Score | Reviews |
|---|---|---|
| **Jobber** | N/A | N/A |
| **Service Fusion** | N/A | N/A |

#### Operations

| Feature | Jobber | Service Fusion | 
|---|---|---|
| **Masonry Design** | 5.4 (17 reviews) | Not enough data | 
| **Masonry Estimating** | 5.8 (17 reviews) | Not enough data | 
| **Business Operations** | 8.3 (19 reviews) | Not enough data | 

#### Resource Management

| Feature | Jobber | Service Fusion | 
|---|---|---|
| **Supply Management** | 6.2 (17 reviews) | Not enough data | 
| **Field Service Management** | 8.2 (16 reviews) | Not enough data | 
| **Contractor Management** | 7.4 (17 reviews) | Not enough data | 

### Roofing

| Product | Score | Reviews |
|---|---|---|
| **Jobber** | 7.4/10 | 25 |
| **Service Fusion** | N/A | N/A |

#### Operations

| Feature | Jobber | Service Fusion | 
|---|---|---|
| **Roofing Design** | 5.2 (21 reviews) | Not enough data | 
| **Roofing Estimating** | 5.2 (21 reviews) | Not enough data | 
| **Business Operations** | 8.1 (23 reviews) | Not enough data | 

#### Resource Management

| Feature | Jobber | Service Fusion | 
|---|---|---|
| **Supply Management** | 6.4 (21 reviews) | Not enough data | 
| **Field Service Management** | 8.0 (23 reviews) | Not enough data | 
| **Contractor Management** | 6.7 (21 reviews) | Not enough data | 

### Field Service Management

| Product | Score | Reviews |
|---|---|---|
| **Jobber** | 7.6/10 | 312 |
| **Service Fusion** | 8.0/10 | 90 |

#### Generative AI

| Feature | Jobber | Service Fusion | 
|---|---|---|
| **AI Text Summarization** | 7.4 (119 reviews) | 7.9 (20 reviews) | 
| **AI Image-to-Text** | 6.0 (114 reviews) | 7.3 (20 reviews) | 

#### Before the Job

| Feature | Jobber | Service Fusion | 
|---|---|---|
| **Calendar** | 8.6 (269 reviews) | 8.3 (78 reviews) | 
| **Dispatch** | 8.6 (247 reviews) | 8.9 (80 reviews) | 
| **Roles** | 8.9 (253 reviews) | 8.3 (79 reviews) | 
| **Booking** | 8.2 (254 reviews) | 8.4 (81 reviews) | 

#### On the Job

| Feature | Jobber | Service Fusion | 
|---|---|---|
| **Location** | 8.3 (260 reviews) | 8.1 (78 reviews) | 
| **Employee Communication** | 7.9 (257 reviews) | 8.0 (80 reviews) | 
| **Behavior Monitoring** | 6.9 (228 reviews) | 7.4 (59 reviews) | 
| **Client Notifications** | 8.6 (259 reviews) | 8.1 (73 reviews) | 
| **Field Sales** | 8.2 (198 reviews) | Feature Not Available | 

#### After the Job

| Feature | Jobber | Service Fusion | 
|---|---|---|
| **Reports** | 8.0 (263 reviews) | 7.6 (76 reviews) | 
| **Analytics** | 7.9 (250 reviews) | 7.3 (71 reviews) | 
| **Invoicing** | 9.1 (270 reviews) | 8.5 (79 reviews) | 
| **CRM Integrations** | 8.2 (241 reviews) | 7.5 (63 reviews) | 

#### Agentic AI - Field Service Management

| Feature | Jobber | Service Fusion | 
|---|---|---|
| **Autonomous Task Execution** | 5.3 (48 reviews) | Not enough data | 
| **Natural Language Interaction** | 5.7 (47 reviews) | Not enough data | 
| **Proactive Assistance** | 5.9 (45 reviews) | Not enough data | 

---
## Categories
**Shared Categories (2):** [HVAC Software](https://www.g2.com/categories/hvac), [Field Service Management Software](https://www.g2.com/categories/field-service-management)

**Unique to Jobber (6):** [Masonry Software](https://www.g2.com/categories/masonry), [Construction CRM Software](https://www.g2.com/categories/construction-crm), [Property Restoration Software](https://www.g2.com/categories/property-restoration), [Pest Control Software](https://www.g2.com/categories/pest-control-software), [Cleaning Services Software](https://www.g2.com/categories/cleaning-services), [Roofing Software](https://www.g2.com/categories/roofing-software)

**Unique to Service Fusion (1):** [Payment Processing Software](https://www.g2.com/categories/payment-processing)


---
## Reviewer Demographics

### By Company Size

| Segment | Jobber | Service Fusion | 
|---|---|---|
| **Small-Business** | 89.1% | 83.9% | 
| **Mid-Market** | 6.5% | 12.7% | 
| **Enterprise** | 4.4% | 3.4% | 

### By Industry

#### Jobber

- **Construction:** 32.9%
- **Consumer Services:** 22.8%
- **Facilities Services:** 6.1%
- **Environmental Services:** 3.5%
- **Accounting:** 2.2%
- **Individual & Family Services:** 2.0%
- **Hospitality:** 1.8%
- **Electrical/Electronic Manufacturing:** 1.8%
- **Architecture & Planning:** 1.3%
- **Retail:** 1.3%
- **Other:** 24.3%

#### Service Fusion

- **Construction:** 30.8%
- **Consumer Services:** 9.4%
- **Electrical/Electronic Manufacturing:** 9.4%
- **Facilities Services:** 6.8%
- **Information Technology and Services:** 4.3%
- **Real Estate:** 4.3%
- **Utilities:** 2.6%
- **Security and Investigations:** 2.6%
- **Accounting:** 1.7%
- **Consumer Goods:** 1.7%
- **Other:** 26.5%

---
## Alternatives

### Alternatives to Jobber

- [FieldPulse](https://www.g2.com/products/fieldpulse-fieldpulse/reviews) — 4.7/5 stars (366 reviews)
- [ServiceTitan](https://www.g2.com/products/servicetitan/reviews) — 4.5/5 stars (373 reviews)
- [Housecall Pro](https://www.g2.com/products/housecall-pro/reviews) — 4.3/5 stars (204 reviews)
- [Kickserv](https://www.g2.com/products/kickserv/reviews) — 4.5/5 stars (180 reviews)
- [Simpro](https://www.g2.com/products/simpro/reviews) — 4.2/5 stars (425 reviews)
- [Agentforce Field Service (formerly Salesforce Field Service)](https://www.g2.com/products/agentforce-field-service-formerly-salesforce-field-service/reviews) — 4.4/5 stars (1047 reviews)
- [FieldRoutes, a ServiceTitan company](https://www.g2.com/products/fieldroutes-a-servicetitan-company/reviews) — 4.4/5 stars (278 reviews)
- [Skedulo](https://www.g2.com/products/skedulo/reviews) — 4.1/5 stars (422 reviews)
- [Connecteam](https://www.g2.com/products/connecteam/reviews) — 4.6/5 stars (3505 reviews)
- [Contractor+](https://www.g2.com/products/contractor/reviews) — 4.6/5 stars (149 reviews)

### Alternatives to Service Fusion

- [ServiceTitan](https://www.g2.com/products/servicetitan/reviews) — 4.5/5 stars (373 reviews)
- [FieldPulse](https://www.g2.com/products/fieldpulse-fieldpulse/reviews) — 4.7/5 stars (366 reviews)
- [Housecall Pro](https://www.g2.com/products/housecall-pro/reviews) — 4.3/5 stars (204 reviews)
- [Workiz](https://www.g2.com/products/workiz/reviews) — 4.5/5 stars (233 reviews)
- [FieldEdge](https://www.g2.com/products/fieldedge/reviews) — 4.0/5 stars (87 reviews)
- [Agentforce Field Service (formerly Salesforce Field Service)](https://www.g2.com/products/agentforce-field-service-formerly-salesforce-field-service/reviews) — 4.4/5 stars (1047 reviews)
- [Simpro](https://www.g2.com/products/simpro/reviews) — 4.2/5 stars (425 reviews)
- [ServiceTrade](https://www.g2.com/products/servicetrade/reviews) — 4.5/5 stars (59 reviews)
- [Skedulo](https://www.g2.com/products/skedulo/reviews) — 4.1/5 stars (422 reviews)
- [NetSuite](https://www.g2.com/products/oracle-netsuite/reviews) — 4.1/5 stars (4855 reviews)

---
## Top Discussions

### Jobber

- Title: [What is Jobber used for?](https://www.g2.com/discussions/what-is-jobber-used-for) — 1 comment
  > **Top comment:** "Schedulingg"
- Title: [How can we make jobberman give out job applications based on qualification?](https://www.g2.com/discussions/13386-how-can-we-make-jobberman-give-out-job-applications-based-on-qualification) — 1 comment, 1 upvote
  > **Top comment:** "Hello Miracle, Jobber and Jobberman are not the same software. Jobber is a field service software. "

### Service Fusion

- Title: [When will Service Fusion be able integrate HST with Quickbooks properly?](https://www.g2.com/discussions/14670-when-will-service-fusion-be-able-integrate-hst-with-quickbooks-properly) — 3 comments, 1 upvote
  > **Top comment:** "Hi Sam - I would encourage you to reach out to our support team for this. You can get in touch with our support team using the information below. They can..."
- Title: [Where is service Fusion located?](https://www.g2.com/discussions/where-is-service-fusion-located) — 1 comment
  > **Top comment:** "we used to use this service back in 2020"
- Title: [Is Service Fusion compatible with Quickbooks?](https://www.g2.com/discussions/is-service-fusion-compatible-with-quickbooks) — 1 comment
  > **Top comment:** "Yes it is! It will sync every night and works great with it. "
- Title: [How do I set params on time tracking to round up or down to the nearest half hour?](https://www.g2.com/discussions/how-do-i-set-params-on-time-tracking-to-round-up-or-down-to-the-nearest-half-hour) — 1 comment, 1 upvote
  > **Top comment:** "You can manually add the time in yourself if you want to round up or down and it will stay at the time you entered if you do do it manually"

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/jobber-vs-service-fusion)