# Jobber vs Service Fusion Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Jobber excels in user experience, with many praising its intuitive interface and ease of use. Users appreciate how simple it is for technicians to collect payments on-site, making the process more convenient compared to previous software.
- **According to verified reviews** , Jobber&#39;s implementation process is notably quick and straightforward. Recent users highlighted the intuitive onboarding wizard, which helps teams get started without significant hurdles, contrasting with Service Fusion&#39;s more complex setup experience.
- **Users say** that Jobber provides exceptional customer support, with feedback indicating that the support team is responsive and actively listens to user suggestions for improvements. This level of service builds trust and satisfaction among users, while Service Fusion&#39;s support, although decent, does not receive the same level of acclaim.
- **Reviewers mention** that Jobber&#39;s robust feature set, including invoicing and scheduling, significantly contributes to its high satisfaction ratings. Users have noted that these features help streamline their workflows, making it easier to manage operations compared to Service Fusion, which, while functional, is seen as less comprehensive.
- **G2 reviewers highlight** that Jobber&#39;s overall quality is reflected in its higher G2 Score, indicating a strong market presence and user satisfaction. In contrast, Service Fusion&#39;s lower score suggests it may not meet the same level of user expectations, particularly in areas like ease of use and setup.
- **Users report** that while Service Fusion offers a variety of integrated functions, such as dispatching and customer management, it lacks the same level of polish and user-friendliness that Jobber provides. This can lead to a more cumbersome experience for users who prefer a seamless workflow.



| | Jobber | Service Fusion | 
|---|---|---|
| **Star Rating** | 4.6 out of 5 | 4.1 out of 5 | 
| **Total Reviews** | 526 | 124 | 
| **Largest Market Segment** | Small-Business (89.4% of reviews) | Small-Business (84.2% of reviews) | 
| **Entry Level Price** | Starting at $29.00 1 User | Starting at $259.00 | 

---
## Top Pros & Cons

### Jobber

Pros:
- Ease of Use (129 reviews)
- Scheduling (72 reviews)

Cons:
- Improvement Needed (39 reviews)
- Limited Functionality (36 reviews)

### Service Fusion

Pros:
- Ease of Use (12 reviews)
- Customer Support (7 reviews)

Cons:
- Data Management Issues (4 reviews)
- Expensive (4 reviews)

---
## Ratings Comparison
| Rating | Jobber | Service Fusion | 
|---|---|---|
  | **Meets Requirements** | 8.6 (432 reviews) | 8.2 (113 reviews) | 
  | **Ease of Use** | 9.0 (444 reviews) | 8.6 (113 reviews) | 
  | **Ease of Setup** | 8.9 (338 reviews) | 7.9 (82 reviews) | 
  | **Ease of Admin** | 9.1 (260 reviews) | 8.2 (78 reviews) | 
  | **Quality of Support** | 9.1 (423 reviews) | 8.4 (112 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.3 (260 reviews) | 8.5 (78 reviews) | 
  | **Product Direction (% positive)** | 9.0 (435 reviews) | 8.2 (114 reviews) | 

---
## Pricing

### Jobber

#### Entry-Level Pricing

Plan: CORE

Price: Starting at $29.00 1 User

Description: Essential tools to help build and grow your home service business.

Key Features:
- 1 user
- Schedule and manage jobs from anywhere to Manage jobs from anywhere
- Track everything with Job details and attachments

[Browse all 4 editions](https://www.g2.com/products/jobber/pricing)

#### Free Trial

Yes

### Service Fusion

#### Entry-Level Pricing

Plan: STARTER

Price: Starting at $259.00

Description: All essential features + text messaging &amp; auto-reminders

Key Features:
- Office Users / Field Workers (Unlimited)
- Customers (Unlimited)
- Estimates &amp; Jobs (Unlimited)

[Browse all 3 editions](https://www.g2.com/products/service-fusion/pricing)

#### Free Trial

No

---
## Features Comparison By Category

### Cleaning Services

| Product | Score | Reviews |
|---|---|---|
| **Jobber** | N/A | N/A |
| **Service Fusion** | N/A | N/A |

#### Additional Functionality

| Feature | Jobber | Service Fusion | 
|---|---|---|
| **Employee Management** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Online Booking** | Not enough data | Not enough data | 
| **Dispatch Management** | Not enough data | Not enough data | 
| **Customizable Forms** | Not enough data | Not enough data | 
| **Multi-Location** | Not enough data | Not enough data | 
| **Customer History** | Not enough data | Not enough data | 
| **Electronic Payments** | Not enough data | Not enough data | 
| **Equipment Tracking** | Not enough data | Not enough data | 
| **Marketing Automation** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 
| **Electronic Signature** | Not enough data | Not enough data | 
| **Accounting Integration** | Not enough data | Not enough data | 
| **Billing &amp; Invoicing** | Not enough data | Not enough data | 
| **Inventory Management** | Not enough data | Not enough data | 
| **Routing** | Not enough data | Not enough data | 
| **Work Order Management** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **For Carpet Cleaners** | Not enough data | Not enough data | 
| **Timesheet Management** | Not enough data | Not enough data | 
| **Quotes/Estimates** | Not enough data | Not enough data | 
| **Customizable Fields** | Not enough data | Not enough data | 
| **Email Management** | Not enough data | Not enough data | 
| **GPS** | Not enough data | Not enough data | 
| **Customer Database** | Not enough data | Not enough data | 
| **Drag &amp; Drop** | Not enough data | Not enough data | 
| **SMS Messaging** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Scheduling** | Not enough data | Not enough data | 
| **Reminders** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Client Portal** | Not enough data | Not enough data | 
| **Calendar Management** | Not enough data | Not enough data | 
| **Reporting &amp; Statistics** | Not enough data | Not enough data | 
| **Real-Time Data** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Customizable Templates** | Not enough data | Not enough data | 
| **Job Management** | Not enough data | Not enough data | 
| **For Field Service** | Not enough data | Not enough data | 
| **Customer Management** | Not enough data | Not enough data | 
| **Mobile Alerts** | Not enough data | Not enough data | 
| **Service History** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Recurring Appointments** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 
| **Credit Card Processing** | Not enough data | Not enough data | 
| **Time Tracking** | Not enough data | Not enough data | 
| **Job Scheduling** | Not enough data | Not enough data | 
| **Communication Management** | Not enough data | Not enough data | 
| **Real-Time Notifications** | Not enough data | Not enough data | 
| **Confirmations/Reminders** | Not enough data | Not enough data | 
| **Automated Scheduling** | Not enough data | Not enough data | 
| **Job Tracking** | Not enough data | Not enough data | 

### Construction CRM

| Product | Score | Reviews |
|---|---|---|
| **Jobber** | N/A | N/A |
| **Service Fusion** | N/A | N/A |

#### Additional Functionality

| Feature | Jobber | Service Fusion | 
|---|---|---|
| **Bid Management** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Project Tracking** | Not enough data | Not enough data | 
| **Client Tracking** | Not enough data | Not enough data | 
| **Calendar Management** | Not enough data | Not enough data | 
| **Quotes/Estimates** | Not enough data | Not enough data | 
| **Calendar/Reminder System** | Not enough data | Not enough data | 
| **Lead Management** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 
| **Task Management** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Project Management** | Not enough data | Not enough data | 
| **Inventory Management** | Not enough data | Not enough data | 
| **Email Marketing** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Collaboration Tools** | Not enough data | Not enough data | 
| **Communication Management** | Not enough data | Not enough data | 
| **Customizable Templates** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Buyer Management** | Not enough data | Not enough data | 
| **Document Management** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Project Time Tracking** | Not enough data | Not enough data | 
| **Reporting/Analytics** | Not enough data | Not enough data | 
| **Contract/License Management** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **Warranty Tracking** | Not enough data | Not enough data | 
| **Estimating** | Not enough data | Not enough data | 
| **Customizable Fields** | Not enough data | Not enough data | 
| **ACH Payment Processing** | Not enough data | Not enough data | 
| **Forecasting** | Not enough data | Not enough data | 
| **Sales Approval** | Not enough data | Not enough data | 
| **Subcontractor Management** | Not enough data | Not enough data | 
| **Change Order Management** | Not enough data | Not enough data | 
| **Scheduling** | Not enough data | Not enough data | 
| **For AEC Industry** | Not enough data | Not enough data | 
| **Procurement Management** | Not enough data | Not enough data | 
| **Job Costing** | Not enough data | Not enough data | 
| **Sales Pipeline Management** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Contact Management** | Not enough data | Not enough data | 

### HVAC

| Product | Score | Reviews |
|---|---|---|
| **Jobber** | N/A | N/A |
| **Service Fusion** | N/A | N/A |

#### Additional Functionality

| Feature | Jobber | Service Fusion | 
|---|---|---|
| **Time &amp; Expense Tracking** | Not enough data | Not enough data | 
| **Technician Management** | Not enough data | Not enough data | 
| **Billing &amp; Invoicing** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Scheduling** | Not enough data | Not enough data | 
| **Quotes/Estimates** | Not enough data | Not enough data | 
| **Job Costing** | Not enough data | Not enough data | 
| **Job Tracking** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Timesheet Management** | Not enough data | Not enough data | 
| **Document Storage** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Location Tracking** | Not enough data | Not enough data | 
| **Communication Management** | Not enough data | Not enough data | 
| **Work Order Management** | Not enough data | Not enough data | 
| **Service History** | Not enough data | Not enough data | 
| **Calendar Management** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **IoT Device Management** | Not enough data | Not enough data | 
| **Customer Portal** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 
| **Electronic Signature** | Not enough data | Not enough data | 
| **Real-Time Notifications** | Not enough data | Not enough data | 
| **Routing** | Not enough data | Not enough data | 
| **Equipment Tracking** | Not enough data | Not enough data | 
| **Electronic Payments** | Not enough data | Not enough data | 
| **Predictive Analytics** | Not enough data | Not enough data | 
| **Dispatch Management** | Not enough data | Not enough data | 
| **Maintenance Scheduling** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **Accounting** | Not enough data | Not enough data | 
| **Reporting &amp; Statistics** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Reminders** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Customizable Forms** | Not enough data | Not enough data | 
| **Customer Database** | Not enough data | Not enough data | 
| **Inventory Management** | Not enough data | Not enough data | 
| **Accounting Integration** | Not enough data | Not enough data | 
| **Cost Database** | Not enough data | Not enough data | 
| **Commercial/Industrial** | Not enough data | Not enough data | 
| **Job Management** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 
| **Labor Rates** | Not enough data | Not enough data | 
| **Real-Time Data** | Not enough data | Not enough data | 
| **CAD Tools** | Not enough data | Not enough data | 
| **Reporting/Analytics** | Not enough data | Not enough data | 
| **Customizable Templates** | Not enough data | Not enough data | 
| **Search/Filter** | Not enough data | Not enough data | 
| **Visual Assemblies** | Not enough data | Not enough data | 
| **Bid Management** | Not enough data | Not enough data | 
| **Takeoff** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 
| **Cost Estimating** | Not enough data | Not enough data | 
| **For HVAC Companies** | Not enough data | Not enough data | 
| **Collaboration Tools** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 

### Pest Control

| Product | Score | Reviews |
|---|---|---|
| **Jobber** | N/A | N/A |
| **Service Fusion** | N/A | N/A |

#### Activity Tracking

| Feature | Jobber | Service Fusion | 
|---|---|---|
| **Activity Tracking** | Not enough data | Not enough data | 

#### API

| Feature | Jobber | Service Fusion | 
|---|---|---|
| **API** | Not enough data | Not enough data | 

#### Calendar Management

| Feature | Jobber | Service Fusion | 
|---|---|---|
| **Calendar Management** | Not enough data | Not enough data | 

#### Reporting &amp; Statistics

| Feature | Jobber | Service Fusion | 
|---|---|---|
| **Reporting &amp; Statistics** | Not enough data | Not enough data | 

#### AI Copilot

| Feature | Jobber | Service Fusion | 
|---|---|---|
| **AI Copilot** | Not enough data | Not enough data | 

#### Third-Party Integrations

| Feature | Jobber | Service Fusion | 
|---|---|---|
| **Third-Party Integrations** | Not enough data | Not enough data | 

#### Workflow Management

| Feature | Jobber | Service Fusion | 
|---|---|---|
| **Workflow Management** | Not enough data | Not enough data | 

#### Customer Database

| Feature | Jobber | Service Fusion | 
|---|---|---|
| **Customer Database** | Not enough data | Not enough data | 

#### Customizable Reports

| Feature | Jobber | Service Fusion | 
|---|---|---|
| **Customizable Reports** | Not enough data | Not enough data | 

#### Job Tracking

| Feature | Jobber | Service Fusion | 
|---|---|---|
| **Job Tracking** | Not enough data | Not enough data | 

#### Inventory Management

| Feature | Jobber | Service Fusion | 
|---|---|---|
| **Inventory Management** | Not enough data | Not enough data | 

#### CRM

| Feature | Jobber | Service Fusion | 
|---|---|---|
| **CRM** | Not enough data | Not enough data | 

#### Electronic Payments

| Feature | Jobber | Service Fusion | 
|---|---|---|
| **Electronic Payments** | Not enough data | Not enough data | 

#### Customizable Templates

| Feature | Jobber | Service Fusion | 
|---|---|---|
| **Customizable Templates** | Not enough data | Not enough data | 

#### Activity Dashboard

| Feature | Jobber | Service Fusion | 
|---|---|---|
| **Activity Dashboard** | Not enough data | Not enough data | 

#### Electronic Signature

| Feature | Jobber | Service Fusion | 
|---|---|---|
| **Electronic Signature** | Not enough data | Not enough data | 

#### Scheduling

| Feature | Jobber | Service Fusion | 
|---|---|---|
| **Scheduling** | Not enough data | Not enough data | 

#### Alerts/Notifications

| Feature | Jobber | Service Fusion | 
|---|---|---|
| **Alerts/Notifications** | Not enough data | Not enough data | 

#### Reminders

| Feature | Jobber | Service Fusion | 
|---|---|---|
| **Reminders** | Not enough data | Not enough data | 

#### Drag &amp; Drop

| Feature | Jobber | Service Fusion | 
|---|---|---|
| **Drag &amp; Drop** | Not enough data | Not enough data | 

#### Mobile Access

| Feature | Jobber | Service Fusion | 
|---|---|---|
| **Mobile Access** | Not enough data | Not enough data | 

#### Generative AI

| Feature | Jobber | Service Fusion | 
|---|---|---|
| **Generative AI** | Not enough data | Not enough data | 

#### Customer History

| Feature | Jobber | Service Fusion | 
|---|---|---|
| **Customer History** | Not enough data | Not enough data | 

#### Real-Time Reporting

| Feature | Jobber | Service Fusion | 
|---|---|---|
| **Real-Time Reporting** | Not enough data | Not enough data | 

#### Employee Management

| Feature | Jobber | Service Fusion | 
|---|---|---|
| **Employee Management** | Not enough data | Not enough data | 

#### Client Portal

| Feature | Jobber | Service Fusion | 
|---|---|---|
| **Client Portal** | Not enough data | Not enough data | 

#### SMS Messaging

| Feature | Jobber | Service Fusion | 
|---|---|---|
| **SMS Messaging** | Not enough data | Not enough data | 

#### Quotes/Estimates

| Feature | Jobber | Service Fusion | 
|---|---|---|
| **Quotes/Estimates** | Not enough data | Not enough data | 

#### Billing &amp; Invoicing

| Feature | Jobber | Service Fusion | 
|---|---|---|
| **Billing &amp; Invoicing** | Not enough data | Not enough data | 

#### Work Order Management

| Feature | Jobber | Service Fusion | 
|---|---|---|
| **Work Order Management** | Not enough data | Not enough data | 

#### Email Management

| Feature | Jobber | Service Fusion | 
|---|---|---|
| **Email Management** | Not enough data | Not enough data | 

#### Fleet Management

| Feature | Jobber | Service Fusion | 
|---|---|---|
| **Fleet Management** | Not enough data | Not enough data | 

#### Multi-Location

| Feature | Jobber | Service Fusion | 
|---|---|---|
| **Multi-Location** | Not enough data | Not enough data | 

#### Dispatch Management

| Feature | Jobber | Service Fusion | 
|---|---|---|
| **Dispatch Management** | Not enough data | Not enough data | 

#### Accounting Integration

| Feature | Jobber | Service Fusion | 
|---|---|---|
| **Accounting Integration** | Not enough data | Not enough data | 

#### Job Management

| Feature | Jobber | Service Fusion | 
|---|---|---|
| **Job Management** | Not enough data | Not enough data | 

#### Technician Management

| Feature | Jobber | Service Fusion | 
|---|---|---|
| **Technician Management** | Not enough data | Not enough data | 

#### GPS

| Feature | Jobber | Service Fusion | 
|---|---|---|
| **GPS** | Not enough data | Not enough data | 

#### Job Scheduling

| Feature | Jobber | Service Fusion | 
|---|---|---|
| **Job Scheduling** | Not enough data | Not enough data | 

#### Property Layouts

| Feature | Jobber | Service Fusion | 
|---|---|---|
| **Property Layouts** | Not enough data | Not enough data | 

#### Mobile Signature Capture

| Feature | Jobber | Service Fusion | 
|---|---|---|
| **Mobile Signature Capture** | Not enough data | Not enough data | 

#### Pest Activity Tracking

| Feature | Jobber | Service Fusion | 
|---|---|---|
| **Pest Activity Tracking** | Not enough data | Not enough data | 

#### Pesticide Usage Tracking

| Feature | Jobber | Service Fusion | 
|---|---|---|
| **Pesticide Usage Tracking** | Not enough data | Not enough data | 

#### Routing

| Feature | Jobber | Service Fusion | 
|---|---|---|
| **Routing** | Not enough data | Not enough data | 

#### For Pest Control Companies

| Feature | Jobber | Service Fusion | 
|---|---|---|
| **For Pest Control Companies** | Not enough data | Not enough data | 

### Property Restoration

| Product | Score | Reviews |
|---|---|---|
| **Jobber** | 7.7/10 | 42 |
| **Service Fusion** | N/A | N/A |

#### Job Management

| Feature | Jobber | Service Fusion | 
|---|---|---|
| **Integration with Inspection Software** | 6.9 (39 reviews) | Not enough data | 
| **Job Tracking** | 9.0 (41 reviews) | Not enough data | 
| **Resource Allocation** | 7.5 (40 reviews) | Not enough data | 

#### Field Service Management

| Feature | Jobber | Service Fusion | 
|---|---|---|
| **Mobile App** | 8.6 (42 reviews) | Not enough data | 
| **Contract Management** | 8.3 (40 reviews) | Not enough data | 
| **Industry-Specific CRM** | 7.9 (39 reviews) | Not enough data | 

### Payment Processing

| Product | Score | Reviews |
|---|---|---|
| **Jobber** | N/A | N/A |
| **Service Fusion** | 7.9/10 | 28 |

#### Payment Processing

| Feature | Jobber | Service Fusion | 
|---|---|---|
| **Encryption** | Not enough data | 8.1 (19 reviews) | 
| **Credit Card Processing** | Not enough data | 8.1 (26 reviews) | 
| **Mobile Payments** | Not enough data | 8.3 (23 reviews) | 
| **Digital Wallet Integration** | Not enough data | Feature Not Available | 
| **Debit/Credit Card Processing** | Not enough data | Not enough data | 
| **Online Payments** | Not enough data | Not enough data | 
| **Partial Payments** | Not enough data | Not enough data | 
| **In-Person Payments** | Not enough data | Not enough data | 
| **Digital Wallet Payments** | Not enough data | Not enough data | 

#### Administration

| Feature | Jobber | Service Fusion | 
|---|---|---|
| **Reporting &amp; Analytics** | Not enough data | 7.7 (26 reviews) | 
| **E-commerce Integration** | Not enough data | Feature Not Available | 
| **Processing Fees** | Not enough data | 7.8 (26 reviews) | 
| **POS Integration** | Not enough data | Feature Not Available | 
| **Omnichannel** | Not enough data | 7.9 (18 reviews) | 
| **Levels 1 &amp; 2** | Not enough data | 7.6 (20 reviews) | 
| **Level 3** | Not enough data | 7.4 (20 reviews) | 
| **Payment Gateway Integration** | Not enough data | Not enough data | 
| **ACH Payment Processing** | Not enough data | Not enough data | 
| **Cryptocurrency Processing** | Not enough data | Not enough data | 

#### Payment Options

| Feature | Jobber | Service Fusion | 
|---|---|---|
| **Multi-Currency** | Not enough data | Feature Not Available | 
| **Self Service Portal** | Not enough data | 8.4 (25 reviews) | 

#### Security

| Feature | Jobber | Service Fusion | 
|---|---|---|
| **POS Verification** | Not enough data | 8.1 (24 reviews) | 

#### Platform

| Feature | Jobber | Service Fusion | 
|---|---|---|
| **Accounting integration** | Not enough data | 7.2 (27 reviews) | 
| **E-commerce Integration** | Not enough data | Feature Not Available | 

#### Additional Functionality

| Feature | Jobber | Service Fusion | 
|---|---|---|
| **Data Synchronization** | Not enough data | Not enough data | 
| **Transaction Monitoring** | Not enough data | Not enough data | 
| **Purchasing &amp; Receiving** | Not enough data | Not enough data | 
| **Contactless NFC** | Not enough data | Not enough data | 
| **Offline Access** | Not enough data | Not enough data | 
| **Electronic Signature** | Not enough data | Not enough data | 
| **PCI Compliance** | Not enough data | Not enough data | 
| **Credit Card Management** | Not enough data | Not enough data | 
| **Fraud Detection** | Not enough data | Not enough data | 
| **SSL Security** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Returns Management** | Not enough data | Not enough data | 
| **Discount Management** | Not enough data | Not enough data | 
| **Reminders** | Not enough data | Not enough data | 
| **Barcode/Ticket Scanning** | Not enough data | Not enough data | 
| **Reporting &amp; Statistics** | Not enough data | Not enough data | 
| **Recurring/Subscription Billing** | Not enough data | Not enough data | 
| **Compliance Management** | Not enough data | Not enough data | 
| **Transaction History** | Not enough data | Not enough data | 
| **Mobile Card Reader** | Not enough data | Not enough data | 
| **Sales Tax Management** | Not enough data | Not enough data | 
| **Customer Database** | Not enough data | Not enough data | 
| **Receipt Management** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 
| **Invoice Management** | Not enough data | Not enough data | 
| **Cash Management** | Not enough data | Not enough data | 
| **Remote Access/Control** | Not enough data | Not enough data | 
| **Multi-Location** | Not enough data | Not enough data | 
| **Sales Trend Analysis** | Not enough data | Not enough data | 
| **CRM** | Not enough data | Not enough data | 
| **Gift Card Management** | Not enough data | Not enough data | 
| **Sales Reports** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Multiple Payment Options** | Not enough data | Not enough data | 
| **Loyalty Program** | Not enough data | Not enough data | 
| **Status Tracking** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Expense Tracking** | Not enough data | Not enough data | 
| **Data Security** | Not enough data | Not enough data | 
| **Payment Links** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Payment Fraud Prevention** | Not enough data | Not enough data | 
| **Payment Reconciliation** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **Search/Filter** | Not enough data | Not enough data | 
| **Real-Time Data** | Not enough data | Not enough data | 
| **Billing &amp; Invoicing** | Not enough data | Not enough data | 

### Masonry

| Product | Score | Reviews |
|---|---|---|
| **Jobber** | N/A | N/A |
| **Service Fusion** | N/A | N/A |

#### Operations

| Feature | Jobber | Service Fusion | 
|---|---|---|
| **Masonry Design** | 5.4 (17 reviews) | Not enough data | 
| **Masonry Estimating** | 5.8 (17 reviews) | Not enough data | 
| **Business Operations** | 8.3 (19 reviews) | Not enough data | 

#### Resource Management

| Feature | Jobber | Service Fusion | 
|---|---|---|
| **Supply Management** | 6.2 (17 reviews) | Not enough data | 
| **Field Service Management** | 8.2 (16 reviews) | Not enough data | 
| **Contractor Management** | 7.4 (17 reviews) | Not enough data | 

### Roofing

| Product | Score | Reviews |
|---|---|---|
| **Jobber** | 7.4/10 | 25 |
| **Service Fusion** | N/A | N/A |

#### Operations

| Feature | Jobber | Service Fusion | 
|---|---|---|
| **Roofing Design** | 5.2 (21 reviews) | Not enough data | 
| **Roofing Estimating** | 5.2 (21 reviews) | Not enough data | 
| **Business Operations** | 8.1 (23 reviews) | Not enough data | 

#### Resource Management

| Feature | Jobber | Service Fusion | 
|---|---|---|
| **Supply Management** | 6.4 (21 reviews) | Not enough data | 
| **Field Service Management** | 8.0 (23 reviews) | Not enough data | 
| **Contractor Management** | 6.7 (21 reviews) | Not enough data | 
| **Contract/License Management** | Not enough data | Not enough data | 
| **Calendar Management** | Not enough data | Not enough data | 
| **Invoice Management** | Not enough data | Not enough data | 
| **Lead Management** | Not enough data | Not enough data | 
| **Job Management** | Not enough data | Not enough data | 
| **Team Management** | Not enough data | Not enough data | 
| **Customizable Fields** | Not enough data | Not enough data | 
| **Purchase Order Management** | Not enough data | Not enough data | 
| **Inspection Management** | Not enough data | Not enough data | 
| **Dispatch Management** | Not enough data | Not enough data | 
| **Work Order Management** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | Jobber | Service Fusion | 
|---|---|---|
| **Electronic Payments** | Not enough data | Not enough data | 
| **Material Ordering** | Not enough data | Not enough data | 
| **Reporting &amp; Statistics** | Not enough data | Not enough data | 
| **Real-Time Reporting** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Job Scheduling** | Not enough data | Not enough data | 
| **Task Scheduling** | Not enough data | Not enough data | 
| **QuickBooks Integration** | Not enough data | Not enough data | 
| **Scheduling** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 
| **Document Storage** | Not enough data | Not enough data | 
| **Mobile App** | Not enough data | Not enough data | 
| **Customizable Templates** | Not enough data | Not enough data | 
| **Customer Database** | Not enough data | Not enough data | 
| **Customer Portal** | Not enough data | Not enough data | 
| **Accounting Integration** | Not enough data | Not enough data | 
| **Accounting** | Not enough data | Not enough data | 
| **Aerial Measurement** | Not enough data | Not enough data | 
| **Electronic Signature** | Not enough data | Not enough data | 
| **Industrial** | Not enough data | Not enough data | 
| **Email Templates** | Not enough data | Not enough data | 
| **Contact Database** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 
| **Photo Capture** | Not enough data | Not enough data | 
| **Interaction Tracking** | Not enough data | Not enough data | 
| **CRM** | Not enough data | Not enough data | 
| **GPS** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Time &amp; Expense Tracking** | Not enough data | Not enough data | 
| **Job Costing** | Not enough data | Not enough data | 
| **Quotes/Estimates** | Not enough data | Not enough data | 
| **Real-Time Updates** | Not enough data | Not enough data | 
| **Billing &amp; Invoicing** | Not enough data | Not enough data | 
| **Job Tracking** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Commercial** | Not enough data | Not enough data | 
| **Equipment Tracking** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 

### Field Service Management

| Product | Score | Reviews |
|---|---|---|
| **Jobber** | 7.6/10 | 322 |
| **Service Fusion** | 8.0/10 | 92 |

#### Generative AI

| Feature | Jobber | Service Fusion | 
|---|---|---|
| **AI Text Summarization** | 7.5 (120 reviews) | 7.9 (20 reviews) | 
| **AI Image-to-Text** | 6.0 (115 reviews) | 7.3 (20 reviews) | 
| **Generative AI** | Not enough data | Not enough data | 

#### Before the Job

| Feature | Jobber | Service Fusion | 
|---|---|---|
| **Calendar** | 8.6 (273 reviews) | 8.3 (79 reviews) | 
| **Dispatch** | 8.6 (249 reviews) | 8.9 (80 reviews) | 
| **Roles** | 8.9 (255 reviews) | 8.3 (79 reviews) | 
| **Booking** | 8.3 (256 reviews) | 8.4 (81 reviews) | 

#### On the Job

| Feature | Jobber | Service Fusion | 
|---|---|---|
| **Location** | 8.3 (261 reviews) | 8.1 (78 reviews) | 
| **Employee Communication** | 7.9 (260 reviews) | 8.0 (81 reviews) | 
| **Behavior Monitoring** | 6.9 (229 reviews) | 7.4 (59 reviews) | 
| **Client Notifications** | 8.6 (261 reviews) | 8.1 (73 reviews) | 
| **Field Sales** | 8.2 (203 reviews) | Feature Not Available | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Real-Time Notifications** | Not enough data | Not enough data | 
| **Customizable Fields** | Not enough data | Not enough data | 
| **Multi-Location** | Not enough data | Not enough data | 
| **Payment Collection in the Field** | Not enough data | Not enough data | 

#### After the Job

| Feature | Jobber | Service Fusion | 
|---|---|---|
| **Reports** | 8.0 (265 reviews) | 7.6 (77 reviews) | 
| **Analytics** | 7.9 (252 reviews) | 7.4 (72 reviews) | 
| **Billing &amp; Invoicing** | 9.2 (277 reviews) | 8.5 (80 reviews) | 
| **CRM Integrations** | 8.3 (243 reviews) | 7.5 (63 reviews) | 
| **Accounting Integration** | Not enough data | Not enough data | 
| **QuickBooks Integration** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 

#### Agentic AI - Field Service Management

| Feature | Jobber | Service Fusion | 
|---|---|---|
| **Autonomous Task Execution** | 5.5 (50 reviews) | Not enough data | 
| **Natural Language Interaction** | 5.8 (48 reviews) | Not enough data | 
| **Proactive Assistance** | 6.0 (47 reviews) | Not enough data | 

#### Additional Functionality

| Feature | Jobber | Service Fusion | 
|---|---|---|
| **Work Order Management** | Not enough data | Not enough data | 
| **Checklists** | Not enough data | Not enough data | 
| **Maintenance Scheduling** | Not enough data | Not enough data | 
| **Parts Management** | Not enough data | Not enough data | 
| **Service History** | Not enough data | Not enough data | 
| **Residential Properties** | Not enough data | Not enough data | 
| **Vendor Management** | Not enough data | Not enough data | 
| **Customizable Forms** | Not enough data | Not enough data | 
| **Purchase Order Management** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 
| **Dispatch Management** | Not enough data | Not enough data | 
| **Task Scheduling** | Not enough data | Not enough data | 
| **Calendar Management** | Not enough data | Not enough data | 
| **Asset Tracking** | Not enough data | Not enough data | 
| **Technician Management** | Not enough data | Not enough data | 
| **Status Tracking** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Document Management** | Not enough data | Not enough data | 
| **Job Management** | Not enough data | Not enough data | 
| **Preventive Maintenance** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Real-Time Reporting** | Not enough data | Not enough data | 
| **Commercial Properties** | Not enough data | Not enough data | 
| **Real-Time Data** | Not enough data | Not enough data | 
| **Historical Reporting** | Not enough data | Not enough data | 
| **Contract/License Management** | Not enough data | Not enough data | 
| **Customer Database** | Not enough data | Not enough data | 
| **Barcode/Ticket Scanning** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Facility Scheduling** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Inspection Management** | Not enough data | Not enough data | 
| **Inventory Management** | Not enough data | Not enough data | 
| **Predictive Maintenance** | Not enough data | Not enough data | 
| **Routing** | Not enough data | Not enough data | 
| **Forms Management** | Not enough data | Not enough data | 
| **Chatbot** | Not enough data | Not enough data | 
| **Documentation Management** | Not enough data | Not enough data | 
| **File Storage** | Not enough data | Not enough data | 
| **Electronic Signature** | Not enough data | Not enough data | 
| **Self Service Portal** | Not enough data | Not enough data | 
| **Service Level Agreement (SLA) Management** | Not enough data | Not enough data | 
| **Personalization and Recommendation** | Not enough data | Not enough data | 
| **Resource Allocation** | Not enough data | Not enough data | 
| **GPS** | Not enough data | Not enough data | 
| **Reporting &amp; Statistics** | Not enough data | Not enough data | 
| **Drag &amp; Drop** | Not enough data | Not enough data | 
| **Quotes/Estimates** | Not enough data | Not enough data | 
| **Scheduling** | Not enough data | Not enough data | 
| **CRM** | Not enough data | Not enough data | 
| **Online Time Clock** | Not enough data | Not enough data | 
| **Workforce Management** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **Contact Database** | Not enough data | Not enough data | 
| **Productivity Analysis** | Not enough data | Not enough data | 
| **Prioritization** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 
| **Price and Cost Calculations** | Not enough data | Not enough data | 
| **Performance Management** | Not enough data | Not enough data | 
| **Equipment Tracking** | Not enough data | Not enough data | 
| **Data Capture and Transfer** | Not enough data | Not enough data | 
| **Time Tracking** | Not enough data | Not enough data | 
| **Data Synchronization** | Not enough data | Not enough data | 
| **Secure Data Storage** | Not enough data | Not enough data | 
| **Location Tracking** | Not enough data | Not enough data | 
| **Route Optimization** | Not enough data | Not enough data | 
| **Offline Access** | Not enough data | Not enough data | 
| **Real-Time Updates** | Not enough data | Not enough data | 
| **Collaboration Tools** | Not enough data | Not enough data | 
| **Chat/Messaging** | Not enough data | Not enough data | 
| **Knowledge Management** | Not enough data | Not enough data | 
| **Electronic Payments** | Not enough data | Not enough data | 
| **Customer History** | Not enough data | Not enough data | 
| **Inventory Control** | Not enough data | Not enough data | 
| **Performance Metrics** | Not enough data | Not enough data | 
| **Project Management** | Not enough data | Not enough data | 
| **Client Portal** | Not enough data | Not enough data | 
| **Driver ETA** | Not enough data | Not enough data | 
| **Job Tracking** | Not enough data | Not enough data | 
| **Automated Scheduling** | Not enough data | Not enough data | 
| **Customer Management** | Not enough data | Not enough data | 
| **Reminders** | Not enough data | Not enough data | 
| **Work Order Creation** | Not enough data | Not enough data | 
| **Equipment Maintenance** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **Search/Filter** | Not enough data | Not enough data | 
| **Recurring Appointments** | Not enough data | Not enough data | 
| **Contractor Management** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Workflow Automation** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (2):** [HVAC Software](https://www.g2.com/categories/hvac), [Field Service Management Software](https://www.g2.com/categories/field-service-management)

**Unique to Jobber (6):** [Masonry Software](https://www.g2.com/categories/masonry), [Construction CRM Software](https://www.g2.com/categories/construction-crm), [Property Restoration Software](https://www.g2.com/categories/property-restoration), [Pest Control Software](https://www.g2.com/categories/pest-control-software), [Cleaning Services Software](https://www.g2.com/categories/cleaning-services), [Roofing Software](https://www.g2.com/categories/roofing-software)

**Unique to Service Fusion (1):** [Payment Processing Software](https://www.g2.com/categories/payment-processing)


---
## Reviewer Demographics

### By Company Size

| Segment | Jobber | Service Fusion | 
|---|---|---|
| **Small-Business** | 89.4% | 84.2% | 
| **Mid-Market** | 6.3% | 12.5% | 
| **Enterprise** | 4.3% | 3.3% | 

### By Industry

#### Jobber

- **Construction:** 33.5%
- **Consumer Services:** 22.7%
- **Facilities Services:** 6.0%
- **Environmental Services:** 3.4%
- **Accounting:** 2.1%
- **Individual &amp; Family Services:** 2.1%
- **Electrical/Electronic Manufacturing:** 1.9%
- **Hospitality:** 1.7%
- **Architecture &amp; Planning:** 1.3%
- **Retail:** 1.3%
- **Other:** 23.8%

#### Service Fusion

- **Construction:** 31.1%
- **Consumer Services:** 9.2%
- **Electrical/Electronic Manufacturing:** 9.2%
- **Facilities Services:** 6.7%
- **Real Estate:** 4.2%
- **Information Technology and Services:** 4.2%
- **Utilities:** 2.5%
- **Security and Investigations:** 2.5%
- **Consumer Goods:** 1.7%
- **Computer Networking:** 1.7%
- **Other:** 26.9%

---
## Alternatives

### Alternatives to Jobber

- [Simpro](https://www.g2.com/products/simpro/reviews) — 4.1/5 stars (456 reviews)
- [FieldPulse](https://www.g2.com/products/fieldpulse-fieldpulse/reviews) — 4.7/5 stars (372 reviews)
- [ServiceTitan](https://www.g2.com/products/servicetitan/reviews) — 4.4/5 stars (375 reviews)
- [Housecall Pro](https://www.g2.com/products/housecall-pro/reviews) — 4.3/5 stars (205 reviews)
- [Kickserv](https://www.g2.com/products/kickserv/reviews) — 4.5/5 stars (181 reviews)
- [Agentforce Field Service (formerly Salesforce Field Service)](https://www.g2.com/products/agentforce-field-service-formerly-salesforce-field-service/reviews) — 4.4/5 stars (1049 reviews)
- [FieldRoutes, a ServiceTitan company](https://www.g2.com/products/fieldroutes-a-servicetitan-company/reviews) — 4.4/5 stars (278 reviews)
- [Skedulo](https://www.g2.com/products/skedulo/reviews) — 4.1/5 stars (422 reviews)
- [Contractor+](https://www.g2.com/products/contractor/reviews) — 4.6/5 stars (150 reviews)
- [Connecteam](https://www.g2.com/products/connecteam/reviews) — 4.6/5 stars (3505 reviews)

### Alternatives to Service Fusion

- [ServiceTitan](https://www.g2.com/products/servicetitan/reviews) — 4.4/5 stars (375 reviews)
- [FieldPulse](https://www.g2.com/products/fieldpulse-fieldpulse/reviews) — 4.7/5 stars (372 reviews)
- [Housecall Pro](https://www.g2.com/products/housecall-pro/reviews) — 4.3/5 stars (205 reviews)
- [Workiz](https://www.g2.com/products/workiz/reviews) — 4.5/5 stars (239 reviews)
- [Agentforce Field Service (formerly Salesforce Field Service)](https://www.g2.com/products/agentforce-field-service-formerly-salesforce-field-service/reviews) — 4.4/5 stars (1049 reviews)
- [FieldEdge](https://www.g2.com/products/fieldedge/reviews) — 4.0/5 stars (87 reviews)
- [Simpro](https://www.g2.com/products/simpro/reviews) — 4.1/5 stars (456 reviews)
- [ServiceTrade](https://www.g2.com/products/servicetrade/reviews) — 4.5/5 stars (59 reviews)
- [Skedulo](https://www.g2.com/products/skedulo/reviews) — 4.1/5 stars (422 reviews)
- [NetSuite](https://www.g2.com/products/oracle-netsuite/reviews) — 4.1/5 stars (4913 reviews)

---
## Top Discussions

### Jobber

- Title: [What is Jobber used for?](https://www.g2.com/discussions/what-is-jobber-used-for) — 1 comment
  > **Top comment:** "Schedulingg"
- Title: [How can we make jobberman give out job applications based on qualification?](https://www.g2.com/discussions/13386-how-can-we-make-jobberman-give-out-job-applications-based-on-qualification) — 1 comment, 1 upvote
  > **Top comment:** "Hello Miracle, Jobber and Jobberman are not the same software. Jobber is a field service software. "

### Service Fusion

- Title: [When will Service Fusion be able integrate HST with Quickbooks properly?](https://www.g2.com/discussions/14670-when-will-service-fusion-be-able-integrate-hst-with-quickbooks-properly) — 3 comments, 1 upvote
  > **Top comment:** "Hi Sam - I would encourage you to reach out to our support team for this. You can get in touch with our support team using the information below. They can..."
- Title: [Where is service Fusion located?](https://www.g2.com/discussions/where-is-service-fusion-located) — 1 comment
  > **Top comment:** "we used to use this service back in 2020"
- Title: [Is Service Fusion compatible with Quickbooks?](https://www.g2.com/discussions/is-service-fusion-compatible-with-quickbooks) — 1 comment
  > **Top comment:** "Yes it is! It will sync every night and works great with it. "
- Title: [How do I set params on time tracking to round up or down to the nearest half hour?](https://www.g2.com/discussions/how-do-i-set-params-on-time-tracking-to-round-up-or-down-to-the-nearest-half-hour) — 1 comment, 1 upvote
  > **Top comment:** "You can manually add the time in yourself if you want to round up or down and it will stay at the time you entered if you do do it manually"

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/jobber-vs-service-fusion)

