Link copied to clipboard # Service Fusion vs ServiceTitan Comparison - What are their main differences? Share [ Export ](/compare/service-fusion/servicetitan/export.csv) Service FusionServiceTitan[+ Add Product](#) Pricing **Service Fusion** **$259.00** Flat Rate Per Month · Starter **$399.00** Flat Rate Per Month · Plus **$649.00** Flat Rate Per Month · Pro **ServiceTitan** **Custom Quote Available** · Starter **Custom Quote Available** · Essentials **Custom Quote Available** · The Works **Pricing Insights** from reviews Perceived Cost **Service Fusion** $$$$$ **ServiceTitan** $$$$$ Average Discount **Service Fusion** 5% **ServiceTitan** 9%4% more Uncover valuable pricing insights from real user feedback to improve your shopping experience. See it for free Time to Implement **Service Fusion** 6 months Based on 100 responses **ServiceTitan** 6 months Based on 100 responses Return on Investment **Service Fusion** 6 months Based on 100 responses **ServiceTitan** 6 months Based on 100 responses ![Service Fusion](https://images.g2crowd.com/uploads/product/hd_favicon/473b3b621161ccdc5f20961fa3aa4177/service-fusion.svg "Service Fusion") ![ServiceTitan](https://images.g2crowd.com/uploads/product/hd_favicon/d12f98194830f8358953c082af7bca3e/servicetitan.svg "ServiceTitan") G2 offers free advice on this comparison. Chat with an expert How would you like to receive Software Advice? ![](/assets/advisor_router/laptop_form-f1a7012279826105416befde8d882ffc7589b1f9db09c93a1379d601cafe8e0d.svg) FormAnswer questions at your own pace, no call required. ![](/assets/advisor_router/ai_agent-4d78629a3ba354fed449a65c60df3a6f2eda90fb98411b711df4b25d7be52a38.svg) AI AgentChat live and get a recommendation in minutes. ![](/assets/advisor_router/phone_call_picker-c48821ec36f4182d8ee3e54cfbd3937500eec54d7b7e0cfb80dc80a8a733842f.svg) Phone CallTalk it through live with a software advisor. **Pros & Cons** from reviews **Service Fusion** Ease of Use (12) Customer Support (7) Data Management Issues (4) Expensive (4) **ServiceTitan** Ease of Use (35) Customer Support (27) Learning Curve (20) Improvement Needed (19) Integrations **Service Fusion** [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_c446f138a7ed8908af84a0e37c9bc938/https-www-quarksup-com-module-recrutement.jpg "Product Avatar Image") https://www.quarksup.com/mo... ](https://www.g2.com/products/https-www-quarksup-com-module-recrutement/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_47428da869b5f8e54ade900c837084c4/quickbooks-desktop-enterprise.jpg "Product Avatar Image") QB Enterprise ](https://www.g2.com/products/quickbooks-desktop-enterprise/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_50b93b0f332ffa4a17f0c4c1f6c6464b/quickbooks-online.png "Product Avatar Image") QuickBooks Online ](https://www.g2.com/products/quickbooks-online/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_e0cfccf4b744c01e7cb4ddc0bc83be0f/zyratalk.jpg "Product Avatar Image") ZyraTalk ](https://www.g2.com/products/zyratalk/reviews)[ View all ](https://www.g2.com/products/service-fusion/integrations) **ServiceTitan** [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_4234a425940e4778aeaa2b617341b16f/airship.png "Product Avatar Image") Airship ](https://www.g2.com/products/airship/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_91b3f24eda994b7d2b086951210e9b26/companycam.jpg "Product Avatar Image") CompanyCam ](https://www.g2.com/products/companycam/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_fc3977cc7862542258bb9fdbae248553/convex.png "Product Avatar Image") Convex ](https://www.g2.com/products/convex/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_2daee5c251874aef69d71d49bf4c88da/eagleview-eagleview.png "Product Avatar Image") EagleView ](https://www.g2.com/products/eagleview-eagleview/reviews)[ View all ](https://www.g2.com/products/servicetitan/integrations) Screenshots **Service Fusion** ![Service Fusion screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/110661/HVAC-devices.png) **ServiceTitan** ![ServiceTitan screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/59686/expirable-direct-uploads_2Fb7f539c9-c255-4f7b-b929-f8fa59ddc847_2Fmain_dashboard.png) **Ratings** from reviews Meets Requirements **Service Fusion** **8.2** /10 Based on 113 responses **ServiceTitan** **8.7** /10 Based on 313 responses Ease of Use **Service Fusion** **8.6** /10 Based on 113 responses **ServiceTitan** **8.3** /10 Based on 319 responses Ease of Setup **Service Fusion** **7.9** /10 Based on 82 responses **ServiceTitan** **6.7** /10 Based on 245 responses Ease of Admin **Service Fusion** **8.2** /10 Based on 78 responses **ServiceTitan** **8.0** /10 Based on 208 responses Quality of Support **Service Fusion** **8.4** /10 Based on 112 responses **ServiceTitan** **7.7** /10 Based on 308 responses Has the product been a good partner in doing business? **Service Fusion** **8.5** /10 Based on 78 responses **ServiceTitan** **8.6** /10 Based on 209 responses Product Direction (% positive) **Service Fusion** **8.2** /10 Based on 114 responses **ServiceTitan** **8.9** /10 Based on 306 responses **Features** ratings from reviews Field Service Management **8.0** /10 Based on 92 responses **7.6** /10 Based on 242 responses Payment Processing **7.9** /10 Based on 28 responses Not enough data User Insights **Reviewers' Company Size** Small-Business(50 or fewer emp.) 84.2% Mid-Market(51-1000 emp.) 12.5% Enterprise(\> 1000 emp.) 3.3% Small-Business(50 or fewer emp.) 84.2% Mid-Market(51-1000 emp.) 12.5% Enterprise(\> 1000 emp.) 3.3% Small-Business(50 or fewer emp.) 65.2% Mid-Market(51-1000 emp.) 32.9% Enterprise(\> 1000 emp.) 1.9% Small-Business(50 or fewer emp.) 65.2% Mid-Market(51-1000 emp.) 32.9% Enterprise(\> 1000 emp.) 1.9% **Reviewers' Industry** [![Service Fusion](https://images.g2crowd.com/uploads/product/hd_favicon/473b3b621161ccdc5f20961fa3aa4177/service-fusion.svg "Service Fusion")](https://www.g2.com/products/service-fusion/reviews) Service Fusion Construction 31.1% Consumer Services 9.2% Electrical/Electronic Manufacturing 9.2% Facilities Services 6.7% Real Estate 4.2% Other 39.5% [![ServiceTitan](https://images.g2crowd.com/uploads/product/hd_favicon/d12f98194830f8358953c082af7bca3e/servicetitan.svg "ServiceTitan")](https://www.g2.com/products/servicetitan/reviews) ServiceTitan Construction 38.6% Consumer Services 22.9% Utilities 4.4% Accounting 3.9% Marketing and Advertising 3.6% Other 26.7% Alternatives **Service Fusion Alternatives** ![Jobber](https://images.g2crowd.com/uploads/product/hd_favicon/1555603070/jobber.svg "Jobber") [ Jobber ](/products/jobber/reviews) ![FieldPulse](https://images.g2crowd.com/uploads/product/hd_favicon/2042d283ea3abd7febbaba3f4dbb300e/fieldpulse-fieldpulse.svg "FieldPulse") [ FieldPulse ](/products/fieldpulse-fieldpulse/reviews) ![Housecall Pro](https://images.g2crowd.com/uploads/product/hd_favicon/ce6ead72f65b8b12db2c767501f610ed/housecall-pro.svg "Housecall Pro") [ Housecall Pro ](/products/housecall-pro/reviews) ![Workiz](https://images.g2crowd.com/uploads/product/hd_favicon/7cac750fb8b86e8f0909f0a88e8af0b9/workiz.svg "Workiz") [ Workiz ](/products/workiz/reviews) **ServiceTitan Alternatives** ![Jobber](https://images.g2crowd.com/uploads/product/hd_favicon/1555603070/jobber.svg "Jobber") [ Jobber ](/products/jobber/reviews) ![Simpro](https://images.g2crowd.com/uploads/product/hd_favicon/81991d213a756595ce01d63753f1a412/simpro.svg "Simpro") [ Simpro ](/products/simpro/reviews) ![FieldPulse](https://images.g2crowd.com/uploads/product/hd_favicon/2042d283ea3abd7febbaba3f4dbb300e/fieldpulse-fieldpulse.svg "FieldPulse") [ FieldPulse ](/products/fieldpulse-fieldpulse/reviews) ![Housecall Pro](https://images.g2crowd.com/uploads/product/hd_favicon/ce6ead72f65b8b12db2c767501f610ed/housecall-pro.svg "Housecall Pro") [ Housecall Pro ](/products/housecall-pro/reviews) ## Service Fusion vs ServiceTitan FAQs Generated using AI Last updated: August 14, 2026 ### What is the difference between ServiceTitan vs Service Fusion? ServiceTitan stands out for its higher G2 rating, more robust support scores, and a stronger reviewer-cited strength in reporting and automation, while Service Fusion is rated higher for ease of setup and ease of use. | [ServiceTitan](https://www.g2.com/products/servicetitan/reviews) | [Service Fusion](https://www.g2.com/products/service-fusion/reviews) | | --- | --- | | 4.4/5 (375 reviews) | 4.1/5 (124 reviews) | | Small-Business | Small-Business | | 6.7 | 7.9 | | 7.7 | 8.4 | | Reporting and automation | Ease of use and intuitive setup | ### How do the pricing models of ServiceTitan and Service Fusion compare? Service Fusion is rated higher for value, with reviewers expressing greater satisfaction with its pricing compared to ServiceTitan. - **ServiceTitan:** Reviewers frequently cite high costs and expensive add-ons as a trade-off, with several noting contract rigidity and unexpected charges. - **Service Fusion:** Reviewers highlight unlimited user pricing and cost-effectiveness as key advantages, especially for growing teams, though some mention it can still be expensive compared to competitors. - **Switching reasons:** Recent reviewers have switched to Service Fusion for more affordable pricing and to avoid per-user fees. ### What are the best alternatives to ServiceTitan and Service Fusion? The top three alternatives to ServiceTitan and Service Fusion are Jobber, Simpro, and FieldPulse. | Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength | | --- | --- | --- | --- | --- | | [ServiceTitan](https://www.g2.com/products/servicetitan/reviews) | 4.4/5 (375) | Small-Business | High cost, expensive add-ons | Reporting and automation | | [Service Fusion](https://www.g2.com/products/service-fusion/reviews) | 4.1/5 (124) | Small-Business | Unlimited user pricing, cost-effective | Ease of use and intuitive setup | | [Jobber](https://www.g2.com/products/jobber/reviews) | 4.6/5 (526) | Small-Business | Reviewers highlight affordability and transparent pricing | Ease of use and customer support | | [Simpro](https://www.g2.com/products/simpro/reviews) | 4.2/5 (455) | Small-Business | Reviewers note flexible pricing options | Comprehensive feature set | | [FieldPulse](https://www.g2.com/products/fieldpulse-fieldpulse/reviews) | 4.7/5 (372) | Small-Business | Reviewers cite strong value for small teams | Mobile functionality and ease of use | ### Which Field Service Management features should I prioritize when comparing ServiceTitan and Service Fusion? Buyers comparing ServiceTitan and Service Fusion should prioritize Dispatch, Reporting, Integrations, Ease of Setup, and Customer Support. - **Dispatch:** ServiceTitan (15 all-time mentions), Service Fusion (4 all-time mentions) - **Reporting:** ServiceTitan (13 all-time mentions), Service Fusion (3 all-time mentions) - **Integrations:** ServiceTitan (12 all-time mentions), Service Fusion (4 all-time mentions) - **Ease of Setup:** ServiceTitan (6.7), Service Fusion (7.9) - **Customer Support:** ServiceTitan (7.7), Service Fusion (8.4) ### What are the pros and cons of ServiceTitan vs Service Fusion? ServiceTitan's headline strength is robust reporting and automation, while Service Fusion's is ease of use and intuitive setup. - **ServiceTitan strengths:** Reporting features (13 all-time mentions), automation, all-in-one tools, integrations (12 all-time mentions), and centralization. - **ServiceTitan trade-offs:** Steep learning curve (17 all-time mentions), high cost, complex setup, and contract rigidity. - **Service Fusion strengths:** Ease of use (12 all-time mentions), intuitive setup, unlimited user pricing, and strong customer support (7 all-time mentions). - **Service Fusion trade-offs:** Data management issues (4 all-time mentions), limited app functionality, reporting limitations, and some integration issues. ### Is ServiceTitan or Service Fusion better for small businesses? Service Fusion is the better fit for small businesses, with higher ease of setup and more positive small-business reviewer sentiment. - **ServiceTitan:** Largest segment is Small-Business, but recent reviews highlight challenges for small teams, including high cost and complex onboarding. - **Service Fusion:** Largest segment is Small-Business, with reviewers consistently citing ease of use, intuitive setup, and value for small and growing teams. ### Which Field Service Management platform has better integrations? ServiceTitan is favored for integrations, with more reviewer-cited mentions and specific third-party tool references. - **ServiceTitan:** Integrations with QuickBooks Online (12 all-time mentions), accounting and reporting tools, and distributor pricebook integrations are highlighted in reviews. - **Service Fusion:** Integrations with QuickBooks and other third-party applications are mentioned, but with fewer all-time mentions and some reviewers noting integration limitations. ### How do ServiceTitan and Service Fusion compare on customer support? Service Fusion scores materially higher on Quality of Support, with a 0.7-point advantage over ServiceTitan (8.4 vs 7.7). - **ServiceTitan:** Reviewers describe support as inconsistent, with both positive experiences (dedicated customer success managers) and negative experiences (slow response times, lack of direct contact). - **Service Fusion:** Reviewers consistently praise responsive and helpful support, with several citing quick turnaround and proactive assistance, though a few note support is not 24/7. ### Which is easier to implement, ServiceTitan or Service Fusion? Service Fusion is easier to implement, with a 1.2-point higher Ease of Setup score (7.9 vs 6.7) and more positive reviewer sentiment. - **ServiceTitan:** Reviewers frequently mention a steep learning curve, complex onboarding, and challenging setup, especially for small businesses. - **Service Fusion:** Reviewers highlight intuitive setup, helpful tutorials, and a smoother onboarding process, with some noting minimal training required. ### Which product has better Dispatch? ServiceTitan is the stronger platform for Dispatch, with more reviewer-cited mentions and higher sentiment for dispatch features. - **ServiceTitan:** Dispatch is cited in 15 all-time mentions, with reviewers praising the new Dispatch Board, routing automation, and real-time scheduling. - **Service Fusion:** Dispatch is cited in 4 all-time mentions, with reviewers noting ease of dispatching jobs and technician tracking, but also mentioning limitations in mobile functionality and reporting.