Sense Reviews & Product Details

I love their adaptability, they do appear to be moving in a direction of flexibility and user accessibility wghile incorporating AI, which is great and where the industry is headed Review collected by and hosted on G2.com.

I would echo some of the same themes as before - there is a lot of gear shift and roadmap, but not something that's completely tangible yet. At the same time as all this growth, it seems very AI-sided and not necessarily aligned on some of their other products outside of AI Review collected by and hosted on G2.com.

Sense greatly simplifies communication and increases efficiency. I can send messages to a large group of candidates at once, which saves me a lot of time compared to reaching out manually. The platform is intuitive and straightforward, so I didn’t need much training to get started. One of its key strengths is the ability to run and manage several campaigns at the same time, which keeps candidate engagement organized and consistent. Overall, Sense streamlines the outreach process and boosts my productivity. I use Sense for messaging about 80% of the time in my daily work. It’s also easy to implement and doesn’t require a complicated setup. Customer support is very Friendly and resolve the query. Integration of Sense with ATS and Job is very easy and Also reduce the time for Messaging Review collected by and hosted on G2.com.

While Sense is a useful tool overall, there are a few areas where it can be improved. At times, the system can feel a bit slow or laggy, especially when handling large campaigns or bulk messaging. Personalizing messages in bulk can also be somewhat limited, which makes outreach feel less tailored in certain situations. Additionally, tracking detailed responses or campaign performance is not always as clear or intuitive as it could be. Improving speed, flexibility in customization, and reporting features would make Sense even more effective. Review collected by and hosted on G2.com.

Sense has a lot of great features. We’ve used their chatbot, SMS, marketing campaigns for workers, and scheduling functionality. I’d say their SMS functionality has strong organizational aspects, which makes it very recruiter-friendly and helps us stay on top of communication with workers. The marketing campaigns also helped us build consistent communication with our applicants. Review collected by and hosted on G2.com.

We struggled implementing a sales marketing campaign. Review collected by and hosted on G2.com.

What I appreciate most about Sense is its user-friendly interface which makes it much easier for us to communicate effectively with talent. The ease of implementation has been a real advantage. I also find the auto-correct feature very helpful. Since integrating with the AHA tool reaching out to talent has become even simpler we just need the ID number to find and chat with someone which encourages us to use the platform more often. Additionally, the Sense Customer Support team is very proactive and consistently does a great job. Review collected by and hosted on G2.com.

The most dislike aspect of using Sense is that it can occasionally become glitchy and laggy. There are times when searching for a talent's profile doesn't yield any results, which makes it difficult to send them messages and, at times, even prevents any communication altogether. Review collected by and hosted on G2.com.

User friendly and a very responsive support team! The Sense Scheduler is one of my favorite tools! Review collected by and hosted on G2.com.

I wish the AI portion was a little more "human" sounding by default. Review collected by and hosted on G2.com.

I like the fact that it works in tandem with tools like Bullhorn. I can reach out to people directly without having to manually enter their phone numbers or copy over contact info. It simplifies outreach, especially for large volumes of candidates, and helps keep communication consistent while at the same time saving time. Review collected by and hosted on G2.com.

Sometimes things don’t sync as cleanly as I’d like, which means a little extra checking or manual work here and there. It’s not a dealbreaker, but it's something to be aware of while reaching out to candidates to avoid an unintentional mistake. Review collected by and hosted on G2.com.

A powerful messaging solution that transforms communication—combining broadcasting and scheduled messaging with seamless ATS integration. It centralizes conversations, delivers real-time notifications, and ensures faster, more organized communication across the board.

Where every message moves work forward—instantly, intelligently, and in sync.” Review collected by and hosted on G2.com.

Not useful for personal messaging. Can be slow sometimes Review collected by and hosted on G2.com.

Its bulk messaging feature is the best and also the option to exclude candidates manually is good too. Review collected by and hosted on G2.com.

It updates automated notes to the ATS a little delayed and is usually displayed automatically after 25-30 minutes. Review collected by and hosted on G2.com.

What I appreciate most about Sense is how it allows personalized emails to integrate seamlessly into an inbox, while still providing the flexibility to create a true marketing email when necessary. It is especially helpful for supporting sales teams and managing automated communications when dealing with large contact lists. Review collected by and hosted on G2.com.

Sense is genuinely a sales communication tool, though in that regard, there are still some design capabilities that are lacking. Review collected by and hosted on G2.com.

How intuitive and efficient it makes texting my candidates. Smart predictions are accurate and saves time, the interface is clean and easy to use. Best feature is bulk texting which I use a lot. Review collected by and hosted on G2.com.

Predictions can sometimes be repetitive or slightly off. Occasionally it can feel limited in customization compared to other texting apps. Text templates also needs to be added manually which is a miss point. Review collected by and hosted on G2.com.