The G2 on Sendspark

Sendspark Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users commend Sendspark for its effective video personalization, seamlessly integrating into various tech stacks and enhancing outreach. (4 mentions)

Users appreciate the ease of use of Sendspark, praising its intuitive interface and helpful features for video engagement. (3 mentions)

Users value the powerful video capabilities and exceptional support of Sendspark, enhancing their workflows and outreach efforts. (3 mentions)

Users rave about the high video quality and seamless integration of Sendspark, enhancing their overall experience remarkably. (3 mentions)

Users appreciate the clever use of AI in Sendspark, enhancing video prospecting and personalizing outreach effectively. (2 mentions)

Users appreciate the amazing customer support from Sendspark, which is proactive and friendly, enhancing their experience. (1 mentions)

Users appreciate the user-friendly interface of Sendspark, praising its simplicity and efficiency for creating videos. (1 mentions)

Users find the difficult setup of Sendspark challenging, requiring extra support and coordination for optimal use. (2 mentions)

Users experience access issues with Sendspark, often struggling to connect with various tools like their Canon EOS. (1 mentions)

Users express frustration with account issues, particularly the lack of support for managing changes and downgrades. (1 mentions)

Users find the AI voice cloning sensitive to audio quality, impacting output in dynamic campaigns despite the team's support. (1 mentions)

Users find the limited customer support availability frustrating, especially for self-service changes and specific use cases. (1 mentions)

Users find the licensing issues complex, complicating setup and workspace management without sufficient self-service options. (1 mentions)

Users experience limited features with Sendspark, including lack of notes and slow video loading times. (1 mentions)

Top Pros or Advantages of Sendspark

1. Personalization

Users commend Sendspark for its effective video personalization, seamlessly integrating into various tech stacks and enhancing outreach.

See 4 mentions

See Related User Reviews

Manuel P.

Small-Business (50 or fewer emp.)

4.5/5

"Outstanding Support & Critical Tool for Automated Recruiting Pipelines"

What do you like about Sendspark?

The combination of powerful dynamic video capabilities and absolutely stellar customer support makes Sendspark indispensable for our automated recruit

Brendan C.

Mid-Market (51-1000 emp.)

5.0/5

"0"

What do you like about Sendspark?

It's been plug and play with the rest of our tech stack (e.g. Clay, Hubspot and Qwilr). The AI quality is high - wasn't sure what to expect when we fi

2. Ease of Use

Users appreciate the ease of use of Sendspark, praising its intuitive interface and helpful features for video engagement.

See 3 mentions

See Related User Reviews

Ryan M.

Small-Business (50 or fewer emp.)

5.0/5

"Best Video Tool"

What do you like about Sendspark?

I love how easy it is to use and the videos at scale was just *chefs kiss*.

Joshua W.

Small-Business (50 or fewer emp.)

1.5/5

"They Make It Difficult To Quit"

What do you like about Sendspark?

Nice UI. Use of AI is very clever and their onboarding experience is good.

3. Features

Users value the powerful video capabilities and exceptional support of Sendspark, enhancing their workflows and outreach efforts.

See 3 mentions

See Related User Reviews

Manuel P.

Small-Business (50 or fewer emp.)

4.5/5

"Outstanding Support & Critical Tool for Automated Recruiting Pipelines"

What do you like about Sendspark?

The combination of powerful dynamic video capabilities and absolutely stellar customer support makes Sendspark indispensable for our automated recruit

Greg S.

Small-Business (50 or fewer emp.)

5.0/5

"Helpful for job applications"

What do you like about Sendspark?

The browser extension makes it easy to open the applications wherever you are, and the analytics and notifications are helpful for knowing right away

4. Quality

Users rave about the high video quality and seamless integration of Sendspark, enhancing their overall experience remarkably.

See 3 mentions

See Related User Reviews

Brendan C.

Mid-Market (51-1000 emp.)

5.0/5

"0"

What do you like about Sendspark?

It's been plug and play with the rest of our tech stack (e.g. Clay, Hubspot and Qwilr). The AI quality is high - wasn't sure what to expect when we fi

Manuel P.

Small-Business (50 or fewer emp.)

4.5/5

"Outstanding Support & Critical Tool for Automated Recruiting Pipelines"

What do you like about Sendspark?

The combination of powerful dynamic video capabilities and absolutely stellar customer support makes Sendspark indispensable for our automated recruit

5. AI Integration

Users appreciate the clever use of AI in Sendspark, enhancing video prospecting and personalizing outreach effectively.

See 2 mentions

See Related User Reviews

Joshua W.

Small-Business (50 or fewer emp.)

1.5/5

"They Make It Difficult To Quit"

What do you like about Sendspark?

Nice UI. Use of AI is very clever and their onboarding experience is good.

John K.

Small-Business (50 or fewer emp.)

5.0/5

"Awesome tool with many Sales outbound use-cases"

What do you like about Sendspark?

Their software gives my team to ability to do AI video prospecting at scale which help personalize our outreach.

6. Customer Support

Users appreciate the amazing customer support from Sendspark, which is proactive and friendly, enhancing their experience.

See 1 mentions

See Related User Reviews

Manuel P.

Small-Business (50 or fewer emp.)

4.5/5

"Outstanding Support & Critical Tool for Automated Recruiting Pipelines"

What do you like about Sendspark?

The combination of powerful dynamic video capabilities and absolutely stellar customer support makes Sendspark indispensable for our automated recruit

7. User Interface

Users appreciate the user-friendly interface of Sendspark, praising its simplicity and efficiency for creating videos.

See 1 mentions

See Related User Reviews

Joshua W.

Small-Business (50 or fewer emp.)

1.5/5

"They Make It Difficult To Quit"

What do you like about Sendspark?

Nice UI. Use of AI is very clever and their onboarding experience is good.

Top Cons or Disadvantages of Sendspark

1. Difficult Setup

Users find the difficult setup of Sendspark challenging, requiring extra support and coordination for optimal use.

See 2 mentions

See Related User Reviews

Manuel P.

Small-Business (50 or fewer emp.)

4.5/5

"Outstanding Support & Critical Tool for Automated Recruiting Pipelines"

What do you dislike about Sendspark?

The AI voice cloning can be sensitive to source audio quality - low volume recordings or background static can affect the output quality in dynamic ca

John K.

Small-Business (50 or fewer emp.)

5.0/5

"Awesome tool with many Sales outbound use-cases"

What do you dislike about Sendspark?

It was more complex to set up than I expected but once you get past that it's great.

2. Access Issues

Users experience access issues with Sendspark, often struggling to connect with various tools like their Canon EOS.

See 1 mentions

See Related User Reviews

Ryan M.

Small-Business (50 or fewer emp.)

5.0/5

"Best Video Tool"

What do you dislike about Sendspark?

Nothing at all about the product, my canon EOS is sometimes hard to connect but it's the same with other tools

3. Account Issues

Users express frustration with account issues, particularly the lack of support for managing changes and downgrades.

See 1 mentions

See Related User Reviews

Joshua W.

Small-Business (50 or fewer emp.)

1.5/5

"They Make It Difficult To Quit"

What do you dislike about Sendspark?

I'm from the UK and customer support isn't available most of the time. It's therefore frustrating when you can't action changes yourself. I found that

4. AI Limitations

Users find the AI voice cloning sensitive to audio quality, impacting output in dynamic campaigns despite the team's support.

See 1 mentions

See Related User Reviews

Manuel P.

Small-Business (50 or fewer emp.)

4.5/5

"Outstanding Support & Critical Tool for Automated Recruiting Pipelines"

What do you dislike about Sendspark?

The AI voice cloning can be sensitive to source audio quality - low volume recordings or background static can affect the output quality in dynamic ca

5. Background Issues

Users find the limited customer support availability frustrating, especially for self-service changes and specific use cases.

See 1 mentions

See Related User Reviews

Joshua W.

Small-Business (50 or fewer emp.)

1.5/5

"They Make It Difficult To Quit"

What do you dislike about Sendspark?

I'm from the UK and customer support isn't available most of the time. It's therefore frustrating when you can't action changes yourself. I found that

6. Licensing Issues

Users find the licensing issues complex, complicating setup and workspace management without sufficient self-service options.

See 1 mentions

See Related User Reviews

Manuel P.

Small-Business (50 or fewer emp.)

4.5/5

"Outstanding Support & Critical Tool for Automated Recruiting Pipelines"

What do you dislike about Sendspark?

The AI voice cloning can be sensitive to source audio quality - low volume recordings or background static can affect the output quality in dynamic ca

7. Limitations

Users experience limited features with Sendspark, including lack of notes and slow video loading times.

See 1 mentions

See Related User Reviews

Joshua W.

Small-Business (50 or fewer emp.)

1.5/5

"They Make It Difficult To Quit"

What do you dislike about Sendspark?

I'm from the UK and customer support isn't available most of the time. It's therefore frustrating when you can't action changes yourself. I found that

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Vin M.

Small-Business (50 or fewer emp.)

2/8/2024

"I had a dream, they built it."

5/5

What do you like best about Sendspark?

I had a dream of creating a dynamic video, after collecting email & URL from our website forms. Not only does it exist, but SendSpark made it better than I imagined with integrations with other platforms I'm already using. SendSpark is contributing to the best performing funnel of my career, I say that without hyperbole - I mean that literally. Our SaaS is getting installs conversions at a higher rate that my last ecom collected email conversions.

If you are looking for dynamic video creation, I highly recommend SendSpark. Review collected by and hosted on G2.com.

What do you dislike about Sendspark?

Absolutely nothing. For real. I'm super appreciative of them. Review collected by and hosted on G2.com.

What problems is Sendspark solving and how is that benefiting you?

SendSpark is integral to heating up cold & warmish leads. Adding the prospects websites (scrolling) behind me in the follow up video has improved our CTR, Conv. Rate, and overall funnel performance. Not only a needle mover, a game changer. Will it be a game changer for you? I don't know but for our funnel, SendSpark was like dropping a Ferrari motor in our Toyota. Review collected by and hosted on G2.com.

Ryan M.

Head of Growth

Small-Business (50 or fewer emp.)

6/7/2024

"Best Video Tool"

5/5

What do you like best about Sendspark?

I love how easy it is to use and the videos at scale was just *chefs kiss*. Review collected by and hosted on G2.com.

What do you dislike about Sendspark?

Nothing at all about the product, my canon EOS is sometimes hard to connect but it's the same with other tools Review collected by and hosted on G2.com.

Brock H.

ASM Networking & Public Saftey - East Region

Mid-Market (51-1000 emp.)

11/9/2023

"Sendspark is a game changer for leads and prospecting"

5/5

What do you like best about Sendspark?

While there are other offerings with a few similarities that I've tried Sendspark offers the best combination of user features, convenience and cost. Since using Sendspark my email success rate with new leads and prospects has tripled. The only thing I did different was added personalized videos through Sendspark. Review collected by and hosted on G2.com.

What do you dislike about Sendspark?

The only downside is it's web based, but I understand there is a desktop version in development that I'm eagerly awaiting. This would allow me to overlay my video on top of a power point presentations so I can better address customer questions. Review collected by and hosted on G2.com.

What problems is Sendspark solving and how is that benefiting you?

The main problem I was experiencing before Sendspark was low lead response rate. My emails weren't standing out. I really like that Sendspark provides you with analytics for your videos so you can see what's working and what's not. I'm able to see when the lead watches my video and for how long. This is great feedback that I've never gotten before. Review collected by and hosted on G2.com.

Max A.

Enterprise Account Executive

Small-Business (50 or fewer emp.)

3/22/2024

"Easy to use, support is brilliant, superior to all others"

5/5

What do you like best about Sendspark?

With one main video you can then blast our hundred personalised ones... it's a game changer for sales Review collected by and hosted on G2.com.

What do you dislike about Sendspark?

My main use case is to overlay someone's LinkedIn profile to make it hyper personalised, when they get this sorted it will be perfect. So it's not so much a dislike more a product improvement Review collected by and hosted on G2.com.

Andy B.

Gold Member

Mid-Market (51-1000 emp.)

5/15/2024

"Sendspark is Amazing for Creating Short Video Content for Clients"

5/5

What do you like best about Sendspark?

I like being able to create short, concise videos for my clients, espeially relevant for enterprise sales. The UI and the integrations into prospecting toolks are a no-brainer in my opinion.

They also have great customer support and service across the board. Review collected by and hosted on G2.com.

What do you dislike about Sendspark?

The licensing is a little complex to understand Review collected by and hosted on G2.com.

Micah Z.

Director of Sales

Mid-Market (51-1000 emp.)

9/6/2023

"Responsive and Fairly Priced"

4.5/5

What do you like best about Sendspark?

Sendspark does what you need a video platform to do. It does it simply and well, has some neat features that other much more expensive video platforms out to adapt - such as variables passable to landing pages, etc. Much more than that though, the entire Sendspark team is amazing to work with, feature requests are often in the works and roll out soon after I've thought to ask about them and overall - from pricing, to performance, ease of use and responsiveness of the team, I have nothing bad to say about Sendspark. Review collected by and hosted on G2.com.

What do you dislike about Sendspark?

Could it have more features? Sure. I wouldn't mind seeing some meme's and auto generated gif's like vidu. I also wouldn't mind seeing a built-in sales room or something similar, it would make sense.

But honestly, all of that is just fluff and probably wouldn't be used by a lot of folks. I got nothing to truly dislike about Sendspark. Review collected by and hosted on G2.com.

Mervin Lance C.

Freelance Search Engine Optimization Consultant

Small-Business (50 or fewer emp.)

4/1/2024

"great alternative to loom"

3.5/5

What do you like best about Sendspark?

it's easy to use and I can easily copy the link to my screencasts for my colleagues to view. I almost use it everyday. Review collected by and hosted on G2.com.

What do you dislike about Sendspark?

it can be buggy sometimes and when recording videos that are too long... it's prone to error. Review collected by and hosted on G2.com.

Robert C.

Centricity Certified Coach

Small-Business (50 or fewer emp.)

10/24/2023

"Lean, Mean, and the Best of the Bunch"

5/5

What do you like best about Sendspark?

I've used Sendspark to send bulk and individualized marketing videos and store my marketing and instructional videos as a library. I have found it easy to navigate and use. It has a full spectrum of features and integrations and is more economical than Vimeo, Loom, Vidyard, or Bomb Bomb. And it has a much shorter learning curve than any of them. I highly recommend it to anyone wanting to get the job done without becoming a technology expert.! Review collected by and hosted on G2.com.

What do you dislike about Sendspark?

I haven't found any downsides to Sendspark. Review collected by and hosted on G2.com.

Jake C.

CSM

Telecommunications

Small-Business (50 or fewer emp.)

4/9/2024

"Sendspark is a MUST HAVE for sales"

5/5

What do you like best about Sendspark?

Sendspark's dynamic video is by far their best tool. Saves so much time when outbounding to prospects. Review collected by and hosted on G2.com.

What do you dislike about Sendspark?

Nothing - sendspark has absolutely nothing to dislike. Review collected by and hosted on G2.com.

Kelly K.

Small-Business (50 or fewer emp.)

9/7/2023

"SendSpark Shines!"

5/5

What do you like best about Sendspark?

We love the ease of the tool and integration with HubSpot. It enables us to personalize at scale and increase our outbound capabilities. The feedback from prospects has been great as well. Review collected by and hosted on G2.com.

What do you dislike about Sendspark?

We haven't come across anything yet holding us back. Any questions we have the CSM is quick to jump on with my team and help us be more efficient. Review collected by and hosted on G2.com.