Selldone Features
Merchandising/Marketing (7)
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Storefront Design Tools
Provides standard templates with an easy to use tool set to customize the templates to showcase the stores brand and optimize the users experience
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Product Visualization
Ability to display and manage photos, 3D views, videos etc for each product
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Recommendations / Personalization
Personalize the buyers experience by displaying the most relevant products to the consumer and increase conversions using past buyer behavior and merchant-driven rules. Tools may include such as cross-sell/up sell, promotions, recommendations, guided selling, etc
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Promotions and Discounts
Contains features that allow administrators to set up promotions on site, provide time based discounts, and enter coupon codes.
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Shopping Cart Abandonment
Provide tools to help convert abandoned carts into sales. Saves items in shopping cart if a users does not complete the purchase. Allows users to continue order process in a future session. Emails users to remind them they have items in their cart.
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Product Reviews
Ability to display reviews and enable users to write reviews for each product. Integrations to review syndication software to include most recent reviews for products
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SEO
Provides tools to drive traffic to pages via organic search
Product Catalog (5)
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Content Management
Ability to add/update products, product pricing, product information and other content included on eCommerce site.
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Product Configuration
Ability to all users select options to configure the product or select product options. For example, color, size, etc.
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Product Search and Filtering
Provides rich user experience to find products on site through site wide search, faceted navigation, product filtering and sorting
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Intangible Products
Provides functionality specific to selling intangible products such as: Subscriptions, Trials, Perpetual Licencing, Downloads, Free Trials, etc.
Discount Management
Track products that are for sale at a reduced price or part of coupon promotions
Order Process (18)
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Checkout Process
Includes features that optimize user check out experience such as Shopping carts and Single Click Checkout, order summaries, receipts.
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Shipping Options
Functionality that allows users to select shipping options based on price and delivery time. May integrate to 3rd Party shipping/fulfillment companies.
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Tax Display and Processing
Displays appropriate tax to user based on local laws. Contains functionality to process tax in back end systems. May integrate to 3rd Party tax solutions.
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Payment Processing
Supports required payment methods including credit card processing, purchase orders, paypal, etc. Contains appropriate fraud management functionality.
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Order Management
Contains tools that enable administrators to manage placed orders to ensure all customer orders are processed correctly and on time.
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Returns / Refunds
Functionality to allow users to process returns/refunds either via self service or contacting customer service.
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Retail Inventory Management
Tracking, organizing, and controlling retail inventory throughout the supply chain and sales process
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Multi-Channel Fulfillment
Contains distributed order management functionality so that an order can be fulfilled from a warehouse, a store, a vendor drop ship or an in store pick up.
Returns Management
Track and facilitate returns of products sold
Order Processing
Send / receive, process, and execute orders
Order Fulfillment
Manage the process of receiving, preparing, and delivering orders for goods/products
Purchase Order Management
Create, send, and track purchase orders and their statuses
Backorder Management
Manage customer orders that cannot be filled immediately due to out-of-stock items
Special Order Management
Manage special order requested by a customer
Payment Options
Offers multiple online payment options such as credit card, Paypal, gift cards, mobile payments, and more
Sales Order Management
An order generated by a seller to a customer, containing details about products or services
Purchase Order Management
Create, send, and track purchase orders and their statuses
Credit Card Processing
Accept and process credit card transactions
Multi-Channel Support (11)
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Omnichannel
Provides seamless approach to the consumer experience through all available shopping channels (Mobile, Social, Web, Point of Sale, catalog). Some times referred to Omni-Channel.
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Mobile
Features that enable customers to easily to shop for products using a mobile device.
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Social Commerce
Features that enable customers to easily shop for products on popular social platforms. May provide standard integrations or tools that build the social store on the platform.
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Customer Service
Provides features that enable customer services teams to interact with customers. Features may include chat and and phone support.
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Store Locator
Enable customers to locate and navigate to physical locations by zip code, city or GPS
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3rd-Party Store Integration
Integrates/Syncs your product catalog to major on line retailers such as Amazon, Ebay, etc. to make it easy to administer selling products via 3rd party channels
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B2B
Includes features that that are valuable to B2B transactions. For example partner management, contract pricing, invoicing, product entitlement, contract management etc.
Multi-Store
Manage multiple teams and operations from a central location
Point of Sale (POS) Integration
Integrates with point of sale (POS) systems
Social Media Integration
Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.
Mobile Commerce
Platform (40)
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APIs
System provides well documented API's that can be used to integrate to any 3rd Party or internal system.
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Customization
Product provides tools to customize web store front, business process, etc. to meet unique business needs.
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Integrations to Add-on Tools
Is easy to integrate to or has pre-packaged integrations to a wide variety of leading add on tools/software.
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User Management
Enables customers to update their own user information, settings and preferences.
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Reporting / Analytics
Provides standard and ad-hoc reporting ability to meet business requirements
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Security
Software provides appropriate tools and certifications to protect against fraud and malicious attacks
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Multi-Channel Management
Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels
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Admin Access Rights
Provides ability to control editing rights by product category, geography etc.
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Internationalization
Provides features that enable business transactions throughout the world. Typical features are multi-language, multi-currency and taxation
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Cross Browser Support
Enables store or site to provide the same user experience in all browsers and browser versions.
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Performance and Reliability
Software performs well and runs with minimal unscheduled downtime
Mobile Access
Access software remotely via mobile devices
SEO Management
Optimize and manage the search engine optimization efforts for a website or digital content
Shipping Management
Manage and track orders being shipped to customers
Campaign Management
Create a collection of marketing actions to complete specific goals and plan and analyze campaign results
Catalog Management
Create and manage digital catalog of products/services with their details, specifications, and price
Website Management
Built-in website builder or integration with third-party site
Promotions Management
Design, communicate, and distribute incentives to perform a specific action
Reviews Management
Track and monitor reviews of products or services
eCommerce Management
Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products
Price/Margin Management
Track and manage the profit margin between the cost of a product and its selling price.
Application Management
Track, manage and store the applications of potential future members, customers or candidates
Product Data Management
Capture, organize and track product-specific data and information in a centralized location
Template Management
Create, save, and re-purpose templates for emails, forms, etc.
Multi-Channel Management
Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels
Invoice Management
Captures invoice data and maintains comprehensive records for auditing and reporting purposes
Workflow Management
Create, design and manage workflows for repetitive tasks
Warehouse Management
Manage and track operations and inventory within warehouses
Sales Tax Management
Calculation of consumption tax imposed on the sale of goods/services
Customer Management
Store and organize information about customers and previous interactions
Communication Management
Manage and track all internal and external communication conducted via calls, email, text, or chat
Data Security
Protect sensitive data for digital privacy
User Community
The system has a large and interactive community of users.
SEO
Pagination, page headers and titles, meta tags and URL structure all contribute well to site SEO.
Flexible Navigation Structures
Able to build out different and multiple taxonomies to store and index content.
User, Role, and Access Management
Grant access to select data, features, objects, etc. based on the users, user role, groups, etc.
Enterprise Scalability
Provides features to allow scaling for large organizations or an expansive web presence.
Internationalization
Enables users to view and interact with the same content in multiple languages.
Dashboards and Reports
Access pre-built and custom reports and dashboards.
API
Application programming interface that allows for integration with other systems/databases
Content (27)
Content Authoring
Drafting and publishing content is intuitive and non-technical.
Rich Text Editor
Formatting content is straight-forward and painless.
Versioning
Keep track of incrementally changing versions of the same content.
Plug-ins/Widgets/Apps
Available gadgets and modules suit the needs of your site and are easily incorperated onto the page.
Approval Process
Can easily institute an approval routing process between authors and editors.
Content Scheduling
Easily schedule content to be published at a certain time and in a certain order.
Asset Management
System allows the storage and management of rich media files.
Internal Search
Able to search your content based on keyword, metadata, tags, etc.
Content Repository
Content--both published and yet-to-be published--can be intuitively managed, edited, tagged, approved, and stored.
SEO Management
Optimize and manage the search engine optimization efforts for a website or digital content
eCommerce Management
Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products
Forms Management
Store, manage and track all forms in a centralized location
Campaign Management
Create a collection of marketing actions to complete specific goals and plan and analyze campaign results
Media Management
Planning, organizing, and controlling the distribution of information or videos, images, audio, and other content
Drag & Drop Editor
Editing tool that allows users to drag and drop images, icons, widgets, or other components
Audio Editor
Visual GUI that allows users to manage audio tracks, instruments, filters, etc.
Email Integrations
Provides an email for users to field communication within their website builder too.
Content Management
Manages content such as blogs, marketing tools, newsletters, etc.
Permissions
Allows administrators to create role or password-based permissions to ensure users see only what they should see.
WordPress Tool
Website Builder
Design Management
Collaborate on creating a product by sharing and adjusting designs through a shared portal
Website Management
Built-in website builder or integration with third-party site
eCommerce Management
Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products
SEO Management
Optimize and manage the search engine optimization efforts for a website or digital content
Website Integration
Seamlessly integrates with 3rd party websites
Social Media Integration
Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.
Third-Party Integrations
Set up connections to third-party platforms to improve business processes
Design (8)
Breadth of Pre-Built Templates
The software provides a wide breadth of free or purchasable site templates that are attractive and suited to your webpages' needs.
Mobile
Effective mobile templates are available and easily customizable.
Branding/Themes
Consistent design elements across sites (including personalized brand components) unites webpages into a coherent online presence.
Customization
The visual appearance of webpages can be easily customized to fit your site’s needs.
Templates - Mobile E-Commerce
Include templates that non-technical users can use to create apps
Versions - Mobile E-Commerce
Allows users to create versions of the same app, such as user version and admin version
Testing - Mobile E-Commerce
Provide features to test apps and identify potential issues before launch
Multichannel - Mobile E-Commerce
Simulate real-life scenarios for app testing
Inventory Management Platform Features (25)
Centralized Inventory Database
Manage and track all inventory records across warehouses and retail locations through a single unified database.
Inventory Level Dashboards
Maintain a visual on product stock levels throughout your facilities with flexible inventory dashboards.
Stock History Reporting
View the history of individual items and compare the sales performance of new to old stock in order to inform purchasing decisions.
Low Stock Notifications
Set low stock thresholds and receive automatic alerts when stock decreases to that level.
Bundles, Kits, & Variants
Automatically adjust inventory for product bundles, kit orders, and product variations within the system.
Asset Tracking
Use barcode or radio-frequency identification (RFID) technology with specialized readers or mobile applications to track inventory assets throughout warehouse facilities.
Inventory Forecasting
Optimize inventory levels with features that suggest reorder points and economic order quantities (EOQs) that facilitate inventory management.
eCommerce Integrations
Integrate shopping carts, eCommerce platforms, POS, and payment gateways with the system to link inventory records between across platforms.
Accounting Integrations
Track inventory costs and costs of goods sold (COGS) with accounting software integrations.
Data Exporting / Importing
Transfer large volumes of inventory data records into and out of the system with built-in import / export tools.
Customer Database
A collection of customer information such as contact details, demographics, previous interactions, etc.
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
Transaction History
Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period
Budget Tracking
Track actual spending to ensure it's in line with the planned budget
Cost Tracking
Process to track, record, and analyze expenses that occurred over the entire duration of a given project
Alerts/Notifications
Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
Status Tracking
Track the status over time for a request, process, asset, or transaction
Demand Forecasting
Forecast customer demand using historical insights and simulations
Customer History
Access previous interactions or concerns to maintain customer relationships
Serial Number Tracking
Track and assign specific serial numbers to products
Status Tracking
Track the status over time for a request, process, asset, or transaction
Third-Party Integrations
Set up connections to third-party platforms to improve business processes
Demand Forecasting
Forecast customer demand using historical insights and simulations
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
Alerts/Notifications
Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
Community Building (9)
Member Profiles
Manages user profiles and contact records by allowing members to create and customize profiles with personal information and activity, while automatically uploading and maintaining this data within the company’s contact database.
Real-Time Notifications
Notifications that are delivered to users as soon as an event occurs
Member Discovery
Helps members find and connect with relevant community members.
Member Referrals
Allows members to invite and refer new members to join the community.
Community Spaces
Enables the creation of dedicated spaces or groups to organize community content and discussions.
Paid Memberships
Allows monetization through paid access or subscription-based community tiers with built-in access control.
Multimedia Sharing
Enables sharing of images, videos, files, and other media within the community.
Courses
Supports hosting and delivering structured learning content directly within the community.
Alerts/Notifications
Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
Community Improvement (3)
Gamification
Helps engage members through gamification features such as points, rewards, and engagement metrics.
Polls & Questions
Provides native tools to create polls and ask questions within the community.
Automation Rules
Allows administrators to automate community workflows and actions.
Customer Analytics (6)
Community Insights
Identifies member behavior trends, popular topics, and sentiment across the community.
Community Engagement Analytics
Provides tools to measure and analyze member engagement, participation, and activity within the community.
Downloadable Reports
Provides functionality to download community data and reports in multiple formats.
ROI Tracking
Tracks return on investment from community efforts, including retention, engagement, and revenue impact.
Engagement Tracking
Tracks metrics that provide insight into how a user interacts with any interface or product
Activity Tracking
Track and document all activities across devices, networks, and other systems
Community Management (15)
Community Feeds & Discussions
Enables members to participate in discussion threads or activity feeds within the community platform.
Live Streaming
Allows hosts to broadcast live video sessions directly to the community without requiring third-party tools.
Chat & Messaging
Allows real-time or asynchronous messaging between members within the platform.
Events Management
Supports creating, hosting, and managing virtual or in-person community events within the platform.
Admin Roles & Permissions
Allows admins to assign roles and control access to features, content, and moderation tools.
Knowledge Base Management
Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support
Group Management
Organize and edit a group of people's policy and members
Content Management
Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving
Feedback Management
Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service
Membership Management
Database of members to track personal information of individuals and families
Email Management
Manage, store and organize emails within the system or via third-party apps
Website Management
Built-in website builder or integration with third-party site
Communication Management
Manage and track all internal and external communication conducted via calls, email, text, or chat
User Management
Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks
Calendar Management
Track and manage schedules and meetings via an integrated calendar
Customizations (8)
Templates
Provides ready-made templates for simplified website creation.
Drag and Drop
Allows users to drag and drop items and content to customize their site's look.
HTML Input
Permits HTML-savvy administrators to input code to uniquely customize their website.
Domain Name
Offers customers the option to purchase a unique domain name.
Custom Domains
Create branded link campaigns or short links with one or multiple custom domains.
Customizable Forms
Customize contracts and forms to collect specific information
Customizable Branding
Add customized logos and colors to align with company branding
Customizable Templates
Pre-designed layouts that can be customized to match preferences and requirements
Growth (7)
SEO
Provides insight into words that would increase search engine optimization.
Site Analytics
Gives users insight into unique pageviews, subscribers, location of viewers, etc.
Marketing Tools
Provides tools that aid in user marketing efforts.
E-Commerce
Allows users to turn their website into an online store by offering e-commerce capabilities.
Hosting
Hosts domains within the tool.
Online Booking Tools
Add tools to web pages to handle online bookings
Website Analytics
Track and analyze information regarding website visitors
POS (7)
Credit Card Payments
Processes credit card payments either within the platform or using an outside processing company.
Barcode Scanning
Allows users to scan barcodes to obtain pricing and item information when checking out a customer.
Hardware Integration
Allows users to connect the software with outside hardware such as cash drawers, credit card readers, barcode scanners, and more.
Price Adjustments
Applies adjustments such as bulk discounts, sale discounts, buy one get one free or other offers to item prices during checkout.
Receipts
Provides receipts to customers after their purchase by printing them, sending them via SMS or email, or provides the ability to refuse a receipt.
Electronic Payments
Electronically collect payments for goods or services
Accounting Integration
Integrate with a third-party accounting system
Marketing (2)
Loyalty Programs
Provides customers with discounts or other rewards for being frequent patrons or attacts lapsed customers back with deals or coupons.
Email Marketing
Uses email to send marketing material to customers such as coupons, special offers, and more.
Administration (34)
Inventory Management
Tracks inventory in real time as purchases are made so users are aware of the need to restock.
Employee Management
Schedules employees, tracks productivity, and allows for multiple user profiles.
Reporting
Provides users with reporting on key data such as sales, inventory, revenue, and more.
E-commerce Integration
Connects with an online store to either track inventory sold online or process online payments.
Electronic Signature
Digitally sign online documents
Pricing Management
Tool used to determine accurate pricing and product eligibility for borrowers
Gift Card Management
Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus
Sales Tax Management
Calculation of consumption tax imposed on the sale of goods/services
Receipt Management
Upload, track, and submit receipts in a central database
Promotions Management
Design, communicate, and distribute incentives to perform a specific action
Retail Management
Manage sales in retail stores
Commission Management
Tracking, calculating, and paying commissions and earnings to employees
Purchase Order Management
Create, send, and track purchase orders and their statuses
Order Management
Manage and track customer orders for goods, investments, or any other purchases
eCommerce Management
Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products
Price/Margin Management
Track and manage the profit margin between the cost of a product and its selling price.
Stock Management
Manage the buying, selling, and holding of stocks
Cash Management
Process of managing an organization's cash resources, including cash on hand, investments, and bank account balances
Returns Management
Track and facilitate returns of products sold
Discount Management
Track products that are for sale at a reduced price or part of coupon promotions
Retail Inventory Management
Tracking, organizing, and controlling retail inventory throughout the supply chain and sales process
Reports & Analytics
The ability to view sales data and other metrics in a digestible format that is automatically or easily generated.
Status Tracking
Track the status over time for a request, process, asset, or transaction
Pricing Automation
Tools to set pricing rules that will automatically pull products within a certain price range or automatically adjust product pricing given certain conditions.
E-commerce Platform Integration
The ability to integrate a drop shipping platform with an e-commerce platform in order to facilitate the exchange of data between the two tools.
Process Automation
The ability to automate certain processes such as order management and fulfillment.
Accounting Integration
Integrate with a third-party accounting system
Third-Party Integrations
Set up connections to third-party platforms to improve business processes
Cost Tracking
Process to track, record, and analyze expenses that occurred over the entire duration of a given project
Activity Tracking
Track and document all activities across devices, networks, and other systems
Sales Automation
Automate processes to manage leads, contacts, opportunities and sales activities
Shipment Tracking
The software will assign a tracking number associated to the order number to track the physical progress of the package in delivery.
Reporting/Analytics
View and track pertinent metrics to find patterns and gain insights from data
Inventory Tracking
Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items
Visitor Behavior (3)
Monitoring
Monitor the behavior of website and online store visitors
Targeting
Ability to target website visitors based on behavioral patterns
Guided Selling
Adapt the selling process to each visitor, including content and pricing
Templates (3)
Library
Provide a library of templates for various purposes such as website engagement or e-commerce
Customization
Allows users to customize templates and use them on multiple channels easily
Optimization
Track the performance of different versions of templates and suggest optimizations
Personalization (12)
Recommendation
Recommend products based on order history and online behavior
Content
Provide custom content to website visitors based on their online behavior
Cart Abandonment
Deliver messages targeted at buyers who are about to leave an online store
Search
Optimize search based on the role of the user or inventory availability
Personalization Engine
Machine learning or artificial intelligence that powers the personalization features of the platform.
Product Recommendations
Tools to automatically recommend products to a customer based on their viewing or purchasing history.
A/B Testing
The ability to test various configurations and recommendations to determine which are most successful with customers.
Personalized Messaging
Tools to create personalized messaging based on customer data collected from purchases or viewing history.
Branding - Mobile E-Commerce
Helps users align with the company brand guidelines
Localization - Mobile E-Commerce
Deliver localization features such as multi-language or multi-currency management
Digital Content - Mobile E-Commerce
Manage content such as images, videos, or documents used to create apps
Geofencing - Mobile E-Commerce
Target users with personalized content based on their locations
Multichannel (3)
Web
Integrate personalized content and recommendations on websites
Email
Define customized email templates which are sent automatically
Mobile
Include personalization features that are mobile-friendly and responsive
Analysis (3)
Dashboards - Mobile E-Commerce
Track app performance using personalized dashboards
User Behavior - Mobile E-Commerce
Monitor app user behavior and identify trends or challenges
Sales - Mobile E-Commerce
Analyze sales volumes and amounts by product, type of user, channel, etc.
Vendor Tools (4)
Live Chat
Provides a live chat where vendors can immediately connect with customers.
Food Delivery Support
Platform can be used to create a food delivery service.
Rental Service Support
Platform can be used to create a rental service.
Booking System
Provides a built-in booking system.
Customer Tools (2)
Ratings and Reviews
Allow customers to rate and review products or services they've purchased.
Real-time Shipping Calculators
Provides a calculator that determines shipping cost in real-time.
Localization (2)
Multi-Language Support
Capable of translating and support different languages.
Multi-currency Support
Capable of converting and accepting different currencies natively.
Software Offering (2)
Standalone
Software is available as a standalone product.
Plugin
Software is available as plugin for another web content management system.
Product Sales (4)
Product Search
The ability to search for products using specific criteria to add to an e-commerce shop.
Product Reviews
The ability for customers or other sellers to leave reviews on products so others can make informed decisions.
Product Filters
Filters to only show products that meet certain criteria.
Product Page Customization
Tools to customize how products are displayed in your store and what information is available.
Administration (4)
Marketing Campaigns
The ability to create and customize marketing campaigns based on user data.
Reports & Analytics
Easily digestible visual representations of data collected by the platform.
User Data
Data collected from customers to be analyzed by analytics tools or other e-commerce software.
Integrations
The ability to integrate with a variety of e-commerce software platforms in order to share data and other functionality.
Multichannel inventory management (2)
Warehouse Inventory Transfer
Allows users to create warehouse-to-warehouse transfers knowing the exact stock levels for both locations when sending and receiving
Multichannel Inventory Syncing
Allows users to sync inventory across multiple stores, marketplaces, and warehouses
3PL inventory management (27)
Client management
Allows users to manage all thier clients on one system
Marketplace connections
Allows users to connect marketplaces for each client
3PL inventory tracking
Allows inventory tracking for specific customer required attributes such as lot, serial, style/color/size
Returns Management
Track and facilitate returns of products sold
Order Management
Manage and track customer orders for goods, investments, or any other purchases
Shipping Management
Manage and track orders being shipped to customers
Discount Management
Track products that are for sale at a reduced price or part of coupon promotions
Fee Management
Track collected or paid charges for services performed or access granted
Consignment Management
Manage goods purchased or received from third-party suppliers/consignors
Layaway Management
Purchasing method in which a consumer places a deposit on an item for later pick-up when they come back and pay the balance
Gift Card Management
Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus
Manufacturing Inventory Management
Software specialized for manufacturers to track work orders, bills of materials, and manufacture orders to help streamline operations
Multi-Channel Management
Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels
eCommerce Management
Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products
Catalog Management
Create and manage digital catalog of products/services with their details, specifications, and price
Retail Inventory Management
Tracking, organizing, and controlling retail inventory throughout the supply chain and sales process
Reorder Management
Purchase and replenish product stock based on inventory levels and needs
Warehouse Management
Manage and track operations and inventory within warehouses
Purchase Order Management
Create, send, and track purchase orders and their statuses
Barcode/Label Management
Print and scan barcode or labels
Shop Floor Management
Manage and control operations that take place on the shop floor or factory floor
Supplier Management
Manage all supplier data and operations
Inventory Management
Track and manage inventory levels to maintain proper supply
Item Management
Collect, organize, and track inventory/product data including item numbers, descriptions, etc.
Pricing Management
Tool used to determine accurate pricing and product eligibility for borrowers
Invoice Management
Captures invoice data and maintains comprehensive records for auditing and reporting purposes
Sales Order Management
An order generated by a seller to a customer, containing details about products or services
Inventory Management (7)
Inventory Tracking
Real-time inventory tracking. Maintains accurate "On Hand" information by matching reserved inventory requested on purchase and sales orders.
Inventory Costing
Ability to establish costing methods such as Average, LIFO, FIFO, and Specific Unit.
Product Master
Manage and track all inventory records across warehouses and retail locations through a single unified database.
Inventory Forecasting
Optimize inventory levels with features that suggest reorder points and economic order quantities (EOQs) that facilitate inventory management.
Integrations
Integrate shopping carts, eCommerce platforms, POS, and accounting with the system to link inventory records across platforms.
IoT Integration
Integration with Internet of Things devices to automate real-time tracking, data collection and other processes
Vendor Managed Inventory
Vendor takes full responsibility for maintaining an agreed inventory of the material on behalf of the buyer
Order Management (4)
Opportunities
Manage open opportunities for new or existing customers.
Order History
Track all open and closed orders by customer, or by product and plan.
Upsell & Cross-sell
Identify opportunities to upsell and cross sell based on product usage.
Renewals
Plans can be renewed automatically or manually, when changes are required.
Products & Plans (7)
Packages
Track the financial performance of various types of packages.
Multi-part Deals
Create deals that combine multiple products and plans, with differrent pricing
Plan Changes
Monitor plan changes such as upgrades and downgrades, or cancellations.
Bundles
Ability to group standard plans and products to create bundles
Sales Tax Management
Calculation of consumption tax imposed on the sale of goods/services
Alerts/Notifications
Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
Customizable Reports
Alter the layout and content of reports
Pricing (3)
Standard Price
Assign standard monthly and yearly prices to products, plans, and packages
Discounts
Define standard and custom discounts that can be applied to one or more products and plans
Optimization
Analyze pricing data to identify opportunities to improve prices.
Revenue Management (5)
Automation
Ability to create and send invoices automatically at predefined or custom frequencies.
Consolidation
Consolidate invoices so customers can make one payment for multiple bills.
Adjustments
Adjust invoices to handle exceptions and correct errors.
Billing Types
Provide the option to combine recurring, one-time, and usage based billing
Recurring/Subscription Billing
Automated process of charging customers at regular intervals for repeated access or use of a product or service
Integration (3)
Payments
Integrate with payment processing software and payment gateways.
Accounting
Integrate with financial management systems such as accounting and ERP.
CRM & Sales
Integrate with software that manages customers, sales, and marekting.
Supporting Features (6)
Global Fulfillment
Is capable of fulfilling orders across multiple continents.
Analytics Dashboards
Provides analytics dashboards to monitor sales data.
Mockup Generator
Includes a generator for customers to create custom merchandise.
Free Designs
Includes free, pre-made designs for customers to use for merchandise.
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
Customer Portal
A website or login for customers to access information
Integrations (8)
Product API
Provides an API to allow users to connect with other third-party tools.
Shopify Integration
Integrates with the Shopify e-commerce platform.
Etsy Integration
Integrates with the Etsy e-commerce platform.
eBay Integration
Integrates with the eBay e-commerce platform.
WooCommerce Integration
Integrates with the WooCommerce e-commerce platform.
Squarespace Integration
Integrates with the Squarespace e-commerce platform.
Printing Services Integration
Outsource printing services to a third party
Third-Party Integrations
Set up connections to third-party platforms to improve business processes
Support (1)
Customer Support
Customer Support
Loyalty Experience (6)
Loyalty Engine
Provides a loyalty engine that can configure different types of loyalty programs to reward customers for specific purchases, actions, or behaviors.
Rewards
Offers a flexible and customizable reward system.
Membership
Segments customers into tiers or membership groups.
Personalization
Personalizes messaging and rewards based on a customer's profile, purchase history, membership status, etc.
Gamification
Provides gamified features such as badges, achievements, and leaderboards.
Loyalty Cards
Includes tools for managing and designing branded physical or digital loyalty cards.
Loyalty Platform (14)
Communication Tools
Provides built-in messaging tools to communicate with loyalty program members via email, SMS, and/or push notifications.
Customer Relationship Management (CRM)
Allows users to view and manage customer profiles within the platform.
Loyalty Analytics
Offers comprehensive analytics to track ROI and engagement with the loyalty program.
Localization
Supports multiple languages and currencies.
Integrations
Integrates with other marketing and commerce software such as CRM, ERP, point-of-sale (POS) systems, or e-commerce platforms.
Gift Card Management
Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus
Membership Management
Database of members to track personal information of individuals and families
Discount Management
Track products that are for sale at a reduced price or part of coupon promotions
Survey/Poll Management
Create and administer polls and surveys
Rewards Management
Strategize and implement rewards for returning customers, employees and other members
Promotions Management
Design, communicate, and distribute incentives to perform a specific action
eCommerce Management
Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products
Campaign Management
Create a collection of marketing actions to complete specific goals and plan and analyze campaign results
Communication Management
Manage and track all internal and external communication conducted via calls, email, text, or chat
Headless Commerce (5)
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Decoupling
Ability to disconnect the front office from the back office of an e-commerce platform
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REST APIs
Provide APIs that allow for interaction with RESTful web services
Data Orchestration
Capture and manage data from multiple sources and syncronize it with the front end and back end
-
Customization
Allows developers to customize the platform using multiple programming languages
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Extensibility
Include prebuilt integrations with multiple systems such as ERP and CRM
Generative AI (3)
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AI Text Generation
Allows users to generate text based on a text prompt.
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AI Text Summarization
Condenses long documents or text into a brief summary.
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Agentic AI - Loyalty Management (4)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Cross-system Integration
Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Agentic AI - Online Community Management (9)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Multi-step Planning
Ability to break down and plan multi-step processes
Cross-system Integration
Works across multiple software systems or databases
Natural Language Interaction
Engages in human-like conversation for task delegation
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Decision Making
Makes informed choices based on available data and objectives
Social Media Integration
Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.
Third-Party Integrations
Set up connections to third-party platforms to improve business processes
Multi-Language
Manage and support multiple languages
Agentic AI - Web Content Management (3)
Cross-system Integration
Works across multiple software systems or databases
Natural Language Interaction
Engages in human-like conversation for task delegation
Social Media Integration
Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.
Agentic AI - Subscription Management (8)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Cross-system Integration
Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience
Natural Language Interaction
Engages in human-like conversation for task delegation
Decision Making
Makes informed choices based on available data and objectives
Accounting Integration
Integrate with a third-party accounting system
Third-Party Integrations
Set up connections to third-party platforms to improve business processes
Multi-Language
Manage and support multiple languages
Agentic AI - E-Commerce Platforms (7)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Cross-system Integration
Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience
Natural Language Interaction
Engages in human-like conversation for task delegation
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Decision Making
Makes informed choices based on available data and objectives
Accounting Integration
Integrate with a third-party accounting system
Agentic AI - E-Commerce Personalization (2)
Natural Language Interaction
Engages in human-like conversation for task delegation
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Agentic AI - E-Commerce Tools (3)
Cross-system Integration
Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience
Natural Language Interaction
Engages in human-like conversation for task delegation
Additional Functionality (427)
AI/Machine Learning
Software program that continuously adjusts its behavior based on observed data
Reporting/Analytics
View and track pertinent metrics to find patterns and gain insights from data
Collaboration Tools
Provides a channel for team members to share media files, communicate, and work together
Image Editing
Edit, touch up, and convert images for publishing
Website Publishing Options
Options for publishing a website/landing page online, whether through a publishing site plugin, the user's site, or a subdomain
Chatbot
AI-based platform which conducts a conversation via auditory or textual methods
Content Publishing Options
Facilitates online authoring and publishing of the content
Text Editing
Edit text as needed
Access Control
Regulate who can view information within the system
Website Accessibility Tools
Tools that fix/remediate issues or optimize site elements to improve accessibility for visitors with disabilities or unique needs
Content Delivery
Distributing content through various platforms or channels
Content Personalization
Personalize delivered content based on characteristics, preferences, behavior or other data across the network
Configurable Workflow
Configure existing workflows to meet your organization's needs
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Alerts/Notifications
Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
Video Editing
Create professional looking videos by manipulating video footage with filters, special effects, trimming, filters and transitions
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Performance Testing
Allows developers to check if their applications/web browsers are running as expected.
Activity Monitoring
Track and report on everything that happens within the system or network
Multi-Channel Distribution
Multiple channels (email, web link, or social media) to distribute products, services, or surveys to customers
Shopping Cart
Checkout of online store
Online Store Builder
Includes functionalities for creating custom eCommerce websites
Real Time Editing
Preview and make real-time changes in the web content
Multi-Language
Manage and support multiple languages
Landing Pages/Web Forms
Create landing pages or online forms designed to capture new leads and prospects
CRM
Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system
API
Application programming interface that allows for integration with other systems/databases
Activity Tracking
Track and document all activities across devices, networks, and other systems
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Alerts/Notifications
Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
Visitor Tracking
Track visitors and purpose of visits
Survey Builder
Create and manage surveys
Auto Update
Automatic update of information / software
Widgets
An extended application or connector that enables users to perform additional services with their current set of tools
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
SSL Security
Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access
Data Import/Export
Import and export data to and from software applications
Customizable Fields
Customize data fields to support various needs and use cases
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
Media Library
Collection of images, videos and other digital content that can be used
WYSIWYG Editor
What You See Is What You Get is a no-code tool that allows users to create and edit content using a visual interface
Inventory Control
Monitor product stock levels
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Reordering
Accept and track repeat orders
Bulk Ordering
Accept and track orders with multiple items
Multi-Currency
Manage and handle various international currencies
Customer Accounts
Record customer information, purchase history, and other notes
Multi-Location
Manage and support multiple locations
Reporting & Statistics
Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
Drag & Drop
Assemble applications and processes by dragging over and arranging pre-built components
Shopping Cart
Checkout of online store
Alerts/Notifications
Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
Data Synchronization
Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency
Order Tracking
Track orders throughout the fulfillment process
Email Marketing
Create and send email blasts/campaigns
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
Loyalty Program
Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases
Multi-Channel Marketing
Coordinate marketing efforts across channels (email, landing pages, social media, etc.)
Templates
Sample files or documents that could be customized as needed or used as is
Customizable Templates
Pre-designed layouts that can be customized to match preferences and requirements
Inventory Tracking
Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items
Customizable Branding
Add customized logos and colors to align with company branding
CRM
Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system
Kitting
Group and package individual but related items as one package set
Customer Touchpoints
Identify specific interactions between customers and brands
Customer Segmentation
Process of dividing customers into groups based on common characteristics
Web/Mobile App Development
Create/edit commerce applications for mobile devices and/or web
Product Catalog
Present a catalog of inventory that customers can view
Inventory Optimization
Maintain and control the stock level of inventory
De-Coupled Front & Back Ends
Separate front and back end platforms to make coding changes without affecting user experience
Customer Database
A collection of customer information such as contact details, demographics, previous interactions, etc.
Activity Tracking
Track and document all activities across devices, networks, and other systems
Conversion Tracking
Measure return on ad spend by tracking the actions people take such as sign up or download after engaging with ads
Search/Filter
Search and filter data across systems to locate required information by entering keywords or certain criteria
Access Controls/Permissions
Define levels of authorization for access to specific files or systems
Barcode/Ticket Scanning
Scan barcodes to ensure accurate pricing and label tracking
Product Configurator
Customize the specifications of a finished product to meet the particular needs of a customer
Data Import/Export
Import and export data to and from software applications
Inventory Auditing
Cross-checking financial records with physical inventory counts and records
Quotes/Estimates
Generate quotes or estimates for customers
Customer History
Access previous interactions or concerns to maintain customer relationships
Invoice Creation
Create invoices from scratch or have recurring invoices
For Small Businesses
Designed for small businesses
Abandoned Cart Saver
Built-in tool that sends an email invitation to customers who have added an item to their cart but left before completing checkout
Sales Trend Analysis
Analyze the current state of sales data to accurately understand trends and forecast future sales numbers.
Billing & Invoicing
Create, manage, and send invoices or bills to customers
Data Visualization
Graphical representation of data
Customizable Fields
Customize data fields to support various needs and use cases
Revenue Recognition
An accounting principle that identifies the specific conditions in which revenue is recognized and determines how to account for it.
Cancellation Management
Allow customers to cancel their subscription remotely.
Real-Time Data
Receive data and information in real time
Search/Filter
Search and filter data across systems to locate required information by entering keywords or certain criteria
Summary Reports
Contact Database
Centralized database of stakeholders and their contact information such as names, address, phone number etc.
CRM
Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system
Customer Profiles
Record customer information, purchase history, and other notes
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Client Portal
Private online space that lets businesses securely share documents and provide information access to clients
API
Application programming interface that allows for integration with other systems/databases
Customer Database
A collection of customer information such as contact details, demographics, previous interactions, etc.
Access Controls/Permissions
Define levels of authorization for access to specific files or systems
Tax Management
Implementation of various strategies to manage tax obligations via planning and maintaining compliance
ACH Payment Processing
Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH)
Usage Tracking/Analytics
Track and interpret metrics on the usage of company resources
Data Import/Export
Import and export data to and from software applications
Product Catalog
Present a catalog of inventory that customers can view
Discount Management
Track products that are for sale at a reduced price or part of coupon promotions
Revenue Management
Monitor sales and make necessary adjustment in order to increase demand and revenue
Invoice Management
Captures invoice data and maintains comprehensive records for auditing and reporting purposes
Reporting & Statistics
Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
Customizable Branding
Add customized logos and colors to align with company branding
Billing Rate Management
Setting up the amount/charge for per hour of work by a company or professional
Customizable Templates
Pre-designed layouts that can be customized to match preferences and requirements
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Real-Time Analytics
Analyze and gain insights into data in real-time
Multi-Currency
Manage and handle various international currencies
Invoice Processing
Creation, processing, verification, and execution of invoices till the payment is made
Self Service Portal
Online portal through which end users can access the system, manage tasks, or obtain information
Subscription Plan Management
Manage the subscription plans of all active members
Order Management
Manage and track customer orders for goods, investments, or any other purchases
Customer Accounts
Record customer information, purchase history, and other notes
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
Real-Time Reporting
Active reporting of data and metrics
Credit Card Processing
Accept and process credit card transactions
Reminders
Timed notification for any upcoming task, deadline, appointment, or activity
Dunning Management
Process of automatically notifying clients when payments fail to ensure invoices are paid
Subscription Management
Process of managing customer subscription lifecycle for a recurring service or a product
Enrollments/Onboarding
Manage the enrollment and onboarding of all new members and accepted applications
Approval Process Control
Manage the process of evaluating documents or requests submitted for approval
Customer Accounts
Record customer information, purchase history, and other notes
Catalog Management
Create and manage digital catalog of products/services with their details, specifications, and price
Reporting & Statistics
Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
Access Controls/Permissions
Define levels of authorization for access to specific files or systems
Quotes/Estimates
Generate quotes or estimates for customers
Text Editing
Edit text as needed
Customer Segmentation
Process of dividing customers into groups based on common characteristics
Print Management
Helps control, track and monitor printing processes
Cost Estimating
Forecast the cost and resources required to complete a project
Drag & Drop
Assemble applications and processes by dragging over and arranging pre-built components
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Image Library
Store and manage images
Workflow Management
Create, design and manage workflows for repetitive tasks
Design Management
Collaborate on creating a product by sharing and adjusting designs through a shared portal
Performance Metrics
A set of indicators that tracks the performance of networks, applications, systems, teams, etc.
Multi-Store Printing
Print from multiple store locations
Preview Functionality
Preview materials before finalizing projects
Price and Cost Calculations
Calculate rule-based prices for a product/service
Customizable Branding
Add customized logos and colors to align with company branding
Job Management
Manage and track all job information and associated tasks
Product Configurator
Customize the specifications of a finished product to meet the particular needs of a customer
Shipping Management
Manage and track orders being shipped to customers
Inventory Management
Track and manage inventory levels to maintain proper supply
Alerts/Notifications
Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
SEO Management
Optimize and manage the search engine optimization efforts for a website or digital content
Content Library
Centralized repository to store content and assets
Search/Filter
Search and filter data across systems to locate required information by entering keywords or certain criteria
Order Management
Manage and track customer orders for goods, investments, or any other purchases
Templates
Sample files or documents that could be customized as needed or used as is
Electronic Payments
Electronically collect payments for goods or services
User Management
Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks
Discount Management
Track products that are for sale at a reduced price or part of coupon promotions
Approval Workflow
Route documents and other data through one or more stakeholders for review and approval
Image Editing
Edit, touch up, and convert images for publishing
Customizable Reports
Alter the layout and content of reports
Content Management
Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Data Import/Export
Import and export data to and from software applications
Check Printing
Print paychecks issued to confirm payment of wages or salary
Price Optimization
Track factors that affect pricing and adjust prices accordingly to increase sales
Online Store Builder
Includes functionalities for creating custom eCommerce websites
Customizable Fields
Customize data fields to support various needs and use cases
Categorization/Grouping
Organize and group data or items based on various criteria
Reporting & Statistics
Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
Inventory Optimization
Maintain and control the stock level of inventory
Shopping Cart
Checkout of online store
Customizable Reports
Alter the layout and content of reports
Sales Reports
Reports specific to sales analysis for trends and strategies
Credit Card Processing
Accept and process credit card transactions
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Multi-Location
Manage and support multiple locations
Mobile App
Access the system via a mobile application
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Automatic Backup
Data is backed up automatically to prevent data loss
Label Printing
Process of printing custom labels through various methods.
Point of Sale (POS)
Accept and process customer payments for products or services using hardware and software
Multi-Currency
Manage and handle various international currencies
Self Service Portal
Online portal through which end users can access the system, manage tasks, or obtain information
Order Processing
Send / receive, process, and execute orders
Purchasing & Receiving
Workflows that help acquire inventory, issue purchase orders and receive and store items in required quantity
SKU/UPC Codes
Internal and external product tracking codes
Billing & Invoicing
Create, manage, and send invoices or bills to customers
Check-in/Check-out
Track the status of assets and whether they're checked in or out
Barcode/Ticket Scanning
Scan barcodes to ensure accurate pricing and label tracking
Reporting/Analytics
View and track pertinent metrics to find patterns and gain insights from data
Search/Filter
Search and filter data across systems to locate required information by entering keywords or certain criteria
Collaboration Tools
Provides a channel for team members to share media files, communicate, and work together
Backup and Recovery
Create backups and provide methods to recover deleted/lost data
Data Synchronization
Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency
Product Identification
Ability to link barcodes or serial numbers with specific items for identification
Kitting
Group and package individual but related items as one package set
Mobile Access
Access software remotely via mobile devices
Predictive Analytics
Predict future data based on historical data sets
Inventory Control
Monitor product stock levels
Inventory Auditing
Cross-checking financial records with physical inventory counts and records
API
Application programming interface that allows for integration with other systems/databases
Bill of Materials
Access to a library of manufacturing parts, models, and specs
Ordering Automation
Automate order processes to improve operational efficiency in fulfillment, shipping, and more
Inventory Replenishment
Track stock count levels to manage product reordering
Custom Pricing Rules
Create custom predefined rules for prices for products and services
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
API
Application programming interface that allows for integration with other systems/databases
Purchase Order Management
Create, send, and track purchase orders and their statuses
Sales Trend Analysis
Analyze the current state of sales data to accurately understand trends and forecast future sales numbers.
Multi-Location
Manage and support multiple locations
Data Import/Export
Import and export data to and from software applications
Vendor Management
Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc.
Sales Order Management
An order generated by a seller to a customer, containing details about products or services
Order Entry
Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries
Price Optimization
Track factors that affect pricing and adjust prices accordingly to increase sales
Dropshipping Services
Choose a partner from a network of suppliers that will ship the products sold in your store directly to customers
Real-Time Updates
Receive system updates as soon as any changes are made
eCommerce Management
Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products
Warehouse Management
Manage and track operations and inventory within warehouses
Inventory Optimization
Maintain and control the stock level of inventory
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Forecasting
Form predictions based on past and present data/trends
Online Catalog
An online catalog of inventory that customers can view
Channel Management
Manage various distribution channels, build relations with channel partners, and track their performance
Shipping Labels
Generate or print labels that contain shipping information for packages
Shipping Management
Manage and track orders being shipped to customers
Price/Margin Management
Track and manage the profit margin between the cost of a product and its selling price.
Data Synchronization
Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency
Product Data Management
Capture, organize and track product-specific data and information in a centralized location
Monitoring
Observe and track the demand, usage, progress or quality of a system, product, or user
Real-Time Monitoring
Active monitoring of systems, applications, or networks
Multiple Data Sources
Allows users to manage data from a number of sources
Reporting & Statistics
Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
EDI
Transfer of data from one computer system to another
Real-Time Data
Receive data and information in real time
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Inventory Replenishment
Track stock count levels to manage product reordering
Inventory Management
Track and manage inventory levels to maintain proper supply
Product Catalog
Present a catalog of inventory that customers can view
Order Management
Manage and track customer orders for goods, investments, or any other purchases
Multi-Channel Management
Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels
Retail Inventory Management
Tracking, organizing, and controlling retail inventory throughout the supply chain and sales process
Product Information Management
Import product information from third party sites or create your own, adjust descriptions and make other changes as required
Supplier Management
Manage all supplier data and operations
Sourcing Management
Negotiate best prices and choose the right vendor for various purchases
Customer Service Management
Manage relationships with customers and address customer concerns
Data Import/Export
Import and export data to and from software applications
Check Printing
Print paychecks issued to confirm payment of wages or salary
Price Optimization
Track factors that affect pricing and adjust prices accordingly to increase sales
Online Store Builder
Includes functionalities for creating custom eCommerce websites
Customizable Fields
Customize data fields to support various needs and use cases
Categorization/Grouping
Organize and group data or items based on various criteria
Reporting & Statistics
Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
Inventory Optimization
Maintain and control the stock level of inventory
Shopping Cart
Checkout of online store
Customizable Reports
Alter the layout and content of reports
Sales Reports
Reports specific to sales analysis for trends and strategies
Credit Card Processing
Accept and process credit card transactions
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Multi-Location
Manage and support multiple locations
Mobile App
Access the system via a mobile application
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Automatic Backup
Data is backed up automatically to prevent data loss
Label Printing
Process of printing custom labels through various methods.
Point of Sale (POS)
Accept and process customer payments for products or services using hardware and software
Multi-Currency
Manage and handle various international currencies
Self Service Portal
Online portal through which end users can access the system, manage tasks, or obtain information
CRM
Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system
Restaurant POS
Use the built-in point of sale or POS integration to streamline administrative and accounting operations across restaurants
Access Controls/Permissions
Define levels of authorization for access to specific files or systems
Inventory Tracking
Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items
Customer Accounts
Record customer information, purchase history, and other notes
For iPad Devices
Operate/access software on iPad Devices
SSL Security
Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access
Clock In/Out
Track employees' arrival and departure timings for payroll purposes
Transaction History
Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period
Sales Trend Analysis
Analyze the current state of sales data to accurately understand trends and forecast future sales numbers.
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
API
Application programming interface that allows for integration with other systems/databases
Real-Time Data
Receive data and information in real time
For Retail
For Retail Stores
Offline Access
Ability of websites, web applications, or mobile applications to function without an active internet connection
Customer Database
A collection of customer information such as contact details, demographics, previous interactions, etc.
Payment Processing
Accept, record, and reconcile financial transactions
Barcode Recognition
The ability to identify a barcode on or within an image or packaging
Real-Time Updates
Receive system updates as soon as any changes are made
Customer History
Access previous interactions or concerns to maintain customer relationships
Billing & Invoicing
Create, manage, and send invoices or bills to customers
Ordering Automation
Automate order processes to improve operational efficiency in fulfillment, shipping, and more
Retail POS
For retailers
Product Catalog
Present a catalog of inventory that customers can view
Inventory Replenishment
Track stock count levels to manage product reordering
Returns Tracking
See what items have been returned
Data Synchronization
Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency
Touch Screen
Interactivity between software and users by touching areas on the screen of display devices
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Single Sign On
Allow users to access multiple services after entering their login credentials once
Email Reminders
Reminders sent via email
API
Application programming interface that allows for integration with other systems/databases
Discussions/Forums
Online forums/groups where users can ask questions, share ideas, best practices, etc.
Ideation
The creation, development, and sharing of potentially innovative new ideas
Personalization
Adjust communications based on previous interactions or personal preferences
Reporting & Statistics
Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
Contact Database
Centralized database of stakeholders and their contact information such as names, address, phone number etc.
Moderation
Controls/tools to moderate the session
@mentions
An @mention is a way to tag or notify a specific person about a message/post
Member Directory
Comprehensive list that contains information and details of all the members associated with a particular organization or group
Mobile Access
Access software remotely via mobile devices
Filtering
Find & retrieve relevant data or documents
Data Import/Export
Import and export data to and from software applications
Commenting/Notes
Leave comments and notes on documents for others to view
Document Storage
Store and organize documents in a centralized system
Customizable Branding
Add customized logos and colors to align with company branding
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Drag & Drop
Assemble applications and processes by dragging over and arranging pre-built components
SSL Security
Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access
Customizable Templates
Pre-designed layouts that can be customized to match preferences and requirements
Customizable Templates
Pre-designed layouts that can be customized to match preferences and requirements
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Transaction History
Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period
SMS Marketing
Send promotional campaigns or transactional messages via text messages
Referral Tracking
Log and store the source of contacts/leads
Customizable Branding
Add customized logos and colors to align with company branding
Customer Surveys
Tool to send questionnaires to customers to gauge feedback
Member Portal
Online gateway through which members can access/update personal information
Campaign Planning
Plan and strategize marketing campaigns
Client Portal
Private online space that lets businesses securely share documents and provide information access to clients
Loyalty Program
Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases
Email Marketing
Create and send email blasts/campaigns
Customer History
Access previous interactions or concerns to maintain customer relationships
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
Performance Metrics
A set of indicators that tracks the performance of networks, applications, systems, teams, etc.
Multi-Campaign
Manage multiple campaigns in one system
Engagement Tracking
Tracks metrics that provide insight into how a user interacts with any interface or product
Customer Profiles
Record customer information, purchase history, and other notes
Social Promotion
Market event via social media tools
Customer Segmentation
Process of dividing customers into groups based on common characteristics
Customer Database
A collection of customer information such as contact details, demographics, previous interactions, etc.
API
Application programming interface that allows for integration with other systems/databases
Point of Sale (POS)
Accept and process customer payments for products or services using hardware and software
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Multi-Channel Marketing
Coordinate marketing efforts across channels (email, landing pages, social media, etc.)
Customer Activity Tracking
A report showing what actions customers perform
Ad hoc Reporting
Generate one-off reports that meet information requirements
Event Logs
A chronological record of actions or occurrences within a network, software, or process
Access Controls/Permissions
Define levels of authorization for access to specific files or systems
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Workflow Management
Create, design and manage workflows for repetitive tasks
Debit/Credit Card Processing
Accept and process credit/debit card transactions
Root Cause Analysis
Identify and analyse the reasons behind accidents
Conditional Logic
Capability of a software or system to make decisions and perform actions based on specified conditions
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Search/Filter
Search and filter data across systems to locate required information by entering keywords or certain criteria
Response Management
Planning and managing of resources and procedures to mitigate the impact of events and incidents
Prioritization
Arrange tasks based on the level of priority or urgency
Dispute Management
Investigate and resolve disputes/issues using workflow, audit trails, and other system tools
Custom Fraud Rules
Rules that can be customized/created based on business requirements for fraud prevention
Real-time Alerts
Receive notification of issues as soon as they occur
Evidence Management
Administration and control of evidence related to investigations/cases
Rate of Return Analysis
Case Management
Work on a set of tasks related to a particular charge, patient, legal issue or any other complex entity or process
API
Application programming interface that allows for integration with other systems/databases
Task Management
Create, manage and track all task activities and progression
Transaction Monitoring
Monitor or audit historical and current transactions to analyze customer account activities
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
Payment Tracking
Track sent and received payments, invoices, and bills.
Payment Fraud Prevention
Tools to prevent payment fraud, such as identity authentication, risk analysis, seller protection, etc.
Customizable Templates
Pre-designed layouts that can be customized to match preferences and requirements
Refund Management
Oversee the process of issuing refunds
Data Synchronization
Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency
Business Process Automation
Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes
Risk Scoring
Assess and score risks using risk matrices
Predictive Analytics
Predict future data based on historical data sets
Chargeback Tracking
Track usage and chargeback for disputed transactions/expenses
AML Compliance
Anti-money laundering compliance helps businesses uncover suspicious financial activity
Financial Transaction Approval
Approve legitimate financial transactions after reviewing for fraud or other risks
Third-Party Integrations
Set up connections to third-party platforms to improve business processes
Source Tracking
AI/Machine Learning
Software program that continuously adjusts its behavior based on observed data
Claims Tracking
Process of tracking new and submitted claims and the status of submitted claims
Real-Time Reporting
Active reporting of data and metrics
Payment Processing
Accept, record, and reconcile financial transactions
Loyalty Program
Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases
Activity Tracking
Track and document all activities across devices, networks, and other systems
Alerts/Notifications
Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
Order Tracking
Track orders throughout the fulfillment process
Inventory Management
Track and manage inventory levels to maintain proper supply
Search/Filter
Search and filter data across systems to locate required information by entering keywords or certain criteria
Discount Management
Track products that are for sale at a reduced price or part of coupon promotions
Shipping Management
Manage and track orders being shipped to customers
Reporting/Analytics
View and track pertinent metrics to find patterns and gain insights from data
Promotions Management
Design, communicate, and distribute incentives to perform a specific action
User Management
Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks
Commission Management
Tracking, calculating, and paying commissions and earnings to employees
Sales Reports
Reports specific to sales analysis for trends and strategies
Multi-Store
Manage multiple teams and operations from a central location
Electronic Payments
Electronically collect payments for goods or services
Third-Party Integrations
Set up connections to third-party platforms to improve business processes
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Real-Time Notifications
Notifications that are delivered to users as soon as an event occurs
eCommerce Management
Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products
Catalog Management
Create and manage digital catalog of products/services with their details, specifications, and price
Order Management
Manage and track customer orders for goods, investments, or any other purchases
Multi-Channel Management
Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels
Customizable Branding
Add customized logos and colors to align with company branding
Multi-Currency
Manage and handle various international currencies
Online Catalog
An online catalog of inventory that customers can view
SEO Management
Optimize and manage the search engine optimization efforts for a website or digital content
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Multi-Channel Marketing
Coordinate marketing efforts across channels (email, landing pages, social media, etc.)
Vendor Management
Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc.
Content Management
Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving
Email Marketing
Create and send email blasts/campaigns
Categorization/Grouping
Organize and group data or items based on various criteria
Invoice Management
Captures invoice data and maintains comprehensive records for auditing and reporting purposes
Multi-Vendor
Designed for multiple vendors
Self Service Portal
Online portal through which end users can access the system, manage tasks, or obtain information
Purchase Order Management
Create, send, and track purchase orders and their statuses
Shopping Cart
Checkout of online store
Website Management
Built-in website builder or integration with third-party site
Returns Management
Track and facilitate returns of products sold
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The checkout process how a customer goes through to finalize a purchase when shopping online. Learn the checkout process and best practices to follow.