# Selerix Reviews **Vendor:** Selerix Systems **Category:** [Benefits Administration Software](https://www.g2.com/categories/benefits-administration) **Average Rating:** 4.1/5.0 **Total Reviews:** 12 ## About Selerix Trusted for over 20 years, Selerix is a benefits platform built on two core foundations: comprehensive benefits administration and flexible ACA compliance solutions, supporting more than 26,000 organizations nationwide. From full lifecycle benefits administration to modular ACA compliance, Selerix is designed to adapt to a range of employer structures and needs throughout the year. Selerix delivers benefits administration and compliance through a service model designed for long-term partnership. Clients are supported by tenured experts offering personalized, award-winning service and operating as an extension of their team throughout the year. ACA compliance at Selerix is designed to meet employers where they are. Whether embedded within benefits administration or engaged independently for targeted compliance needs, our approach provides expert guidance, proactive oversight, and reliable execution year-round, helping employers address complexity with confidence rather than urgency. Alongside compliance, Selerix unifies benefits education and year-round engagement to create a more connected benefits experience. Personalized communication and decision guidance are shaped around how employees learn and choose, meeting them where they are from enrollment through the rest of the year, while keeping the process light and manageable for employers. Behind the scenes, Selerix reduces the administrative burden that pulls HR away from higher-value work. Eligibility changes, life events, and ongoing data updates move through a deeply established integration network of more than 1,000 carrier, payroll, and HR systems, keeping information aligned while proactive monitoring surfaces issues early and reduces downstream cleanup. AI-powered assistance supports HR by answering questions and providing 24/7 guidance on demand, while integrated reporting and services like HSA, FSA, and COBRA are coordinated within the same experience, minimizing manual work and constant follow-up. When you choose Selerix, you’re not just investing in a platform, you’re investing in a proven partner that makes decisions easier, work lighter, and risk quieter across the entire benefits lifecycle. ## Selerix Pros & Cons **What users like:** - Users appreciate the **excellent customer support** of Selerix, which aids in implementation and daily usage. (1 reviews) - Users appreciate the **ease of use** of Selerix, making daily tasks simpler and enhancing customer support efficiency. (1 reviews) - Users appreciate the **clear explanations** and excellent support from the Director of ACA Services, enhancing their experience. (1 reviews) - Users appreciate the **ease of implementation** with Selerix, finding it simple and beneficial across all fields. (1 reviews) - Users value the **seamless integrations** of Selerix, enhancing daily tasks and overall customer support experience. (1 reviews) - Users appreciate the **easy-to-use reporting features** of Selerix, enabling efficient support and implementation across all fields. (1 reviews) - Staff Helpfulness (1 reviews) - User Interface (1 reviews) **What users dislike:** - Users suggest improvements for **access issues** in retrieving certain reports, indicating a need for easier navigation. (1 reviews) ## Selerix Reviews ### 1. Selerix gets 2 thumbs up! **Rating:** 5.0/5.0 stars **Reviewed by:** Robin P. | Human Resources Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** February 19, 2024 **What do you like best about Selerix?** First - the system itself. The platform gave us the right blend of pre-established configuration and ability to customize based on our organization's complex needs. Second - the SERVICE! Truly, the service has been second to none for us, and we have not really experienced any gaps from sales to implementation to BenAdmin maintenance. Third - the expertise of the team. Talk about Subject Matter Experts! Wow - their knowledge of not only their own system, but the systems of others, has far exceeded my expectations based on other implementations I have taken part in. **What do you dislike about Selerix?** This will sound fake, but I don't really have anything negative to say at this time. **What problems is Selerix solving and how is that benefiting you?** Selerix solved several issues for us: 1) We are a complex organization with a multi-layered benefits structure. Selerix made it so easy for us to ensure a seamless Open Enrollment for our team members. 2) Integration - they don't just build a file and walk away. My Selerix team has stuck with me for weeks following EDI file builds to help with discrepancies and additional follow-up as needed. 3) Communication - their Engage platform is a game-changer when it comes to mass communicating to our employees. We are multi-state, with a mix of onsite and remote, and the Engage tool allows us to tailor our specific communications to the right team members at the right time. ### 2. 10 to 10 in Rating very good service **Rating:** 5.0/5.0 stars **Reviewed by:** Arjun T. | Technical Recruiter, Small-Business (50 or fewer emp.) **Reviewed Date:** September 17, 2024 **What do you like best about Selerix?** Very easy to use UI and love To use it every day a lot of help in all the field starting from Customer support to adding or interogation and implementation in every field . **What do you dislike about Selerix?** There is no problem to menson here very good platfrom **What problems is Selerix solving and how is that benefiting you?** Selerix seamlessly combines enrollment, administration, reporting, ACA compliance, and workforce communication for an all-in-one solution that can accommodate even your most challenging clients. ### 3. Great Experience with Selerix **Rating:** 4.5/5.0 stars **Reviewed by:** Traicy E. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 25, 2024 **What do you like best about Selerix?** A clear explanation of the process is the one thing I like the most. Secondly, working with the Director of ACA Services has always been a wonderful experience, Kelli is very patient and concise. **What do you dislike about Selerix?** I don't dislike anything, but if there's anything I would improve, it might be easier access to get to some reports. **What problems is Selerix solving and how is that benefiting you?** 1095C, eliminating the guesswork and saving us a lot of time, especially since we have more than 1,000 employees we will need to process. ### 4. Selerix has made Benefit Administration a Breeze.... **Rating:** 5.0/5.0 stars **Reviewed by:** Donatella C. | Enterprise (> 1000 emp.) **Reviewed Date:** March 01, 2024 **What do you like best about Selerix?** The software is user-friendly and provides ease of administration. Includes a robust reporting feature and makes 1095-C distribution seamless. They continuously introduce new updates and features. **What do you dislike about Selerix?** Nothing...I love working with the system and Team. **What problems is Selerix solving and how is that benefiting you?** Administration time, communicating changes and important information to the employees, billing. ### 5. Super flexible platform **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Enterprise (> 1000 emp.) **Reviewed Date:** March 05, 2024 **What do you like best about Selerix?** Selerix is very accomodating and flexible. If we need somthing specific or something needs to be changed, they typically find a way to make it happen for us. **What do you dislike about Selerix?** They have some technology issues at times. **What problems is Selerix solving and how is that benefiting you?** When we moved to Workday we discovered their benefits platform had some limits that would not accomodate our current selections. Instead of changing everything we offered to support workday, Selerix was able to make their platform work for us and the benefits we offer. ### 6. Enrollment Platform **Rating:** 3.5/5.0 stars **Reviewed by:** Marsha B. | Benefits Manager, Enterprise (> 1000 emp.) **Reviewed Date:** February 29, 2024 **What do you like best about Selerix?** I like the user experience, very easy to use. It gives you the ability to look employees up anyway you want. **What do you dislike about Selerix?** Reports are a little confusing to pull from the system **What problems is Selerix solving and how is that benefiting you?** Unknown ### 7. Director of Benefits **Rating:** 3.5/5.0 stars **Reviewed by:** yvette t. | Director of Benefits, Transportation/Trucking/Railroad, Enterprise (> 1000 emp.) **Reviewed Date:** February 13, 2024 **What do you like best about Selerix?** How qucikly they respond to issues that need to get resolved. **What do you dislike about Selerix?** Updating infromation this year during open enrollment was missing some information. **What problems is Selerix solving and how is that benefiting you?** Keeping all our benefits under one platform as we set in place. ### 8. Yes - team was responsive. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** March 07, 2024 **What do you like best about Selerix?** Team was responsive and flexible which was appreciated **What do you dislike about Selerix?** There were times when Selerix reached out to Mercer (broker) when they should outreached the client. **What problems is Selerix solving and how is that benefiting you?** Selerix helped our client with open enrollment administration. I did not interact with the actual interface as I am not on the client team. ### 9. Need to research vendor **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Restaurants | Mid-Market (51-1000 emp.) **Reviewed Date:** December 18, 2018 **What do you like best about Selerix?** The functionality works well for the customer. It's intuitive. **What do you dislike about Selerix?** I don't understand why you create the employer in one system, then publish to the system for the employer to access. As an administrator, you can do most of the configuration it either system after the initial set-up. When I see a portal sitting outside a system, I wonder if the vendor purchased the code and they do not have the expertise to update it, so they build around it. If yes, then the system will most likely have issues after updates and new functionality will be implemented with work-arounds. Make sure to research and talk to other customers! **What problems is Selerix solving and how is that benefiting you?** Managing the employee benefit enrollment process... streamline and simplify. Saves employee time and reduces the need for paper. ### 10. Robust system but not very user friendly **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Insurance | Small-Business (50 or fewer emp.) **Reviewed Date:** September 24, 2019 **What do you like best about Selerix?** Very robust and can handle extensive health questions. **What do you dislike about Selerix?** The enrollment flow is not very fluid and very user friendly. **What problems is Selerix solving and how is that benefiting you?** Doing away with paper applications. ### 11. Very user friendly benefit admin system **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** July 23, 2018 **What do you like best about Selerix?** I really like how it walks the employees through there enrollment from start to finish. Honestly it is as near to fool proof as you can get. There will always be something but this as long as they keep clicking next it gets the job done well. Great user friendliness and the admin side is just as easy to use. **What do you dislike about Selerix?** Not much I can find at fault. Have been few glitches on occasion but the customer support corrected it quickly. **What problems is Selerix solving and how is that benefiting you?** Electronic enrollment and file feeds to carriers. ### 12. It works! **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** June 13, 2018 **What do you like best about Selerix?** The system was easy to use and did not require much training for admin employees. **What do you dislike about Selerix?** The reporting for this system was not great at all. I had to call my account manager to assist with reports all the time. In addition, once data was pulled into a report the formatting was horrible. I had to constantly fix format data from the reports before I could use it. In the end, I moved to another platform **What problems is Selerix solving and how is that benefiting you?** benefits administration and vendor management. ## Selerix Discussions - [What is BenSelect used for?](https://www.g2.com/discussions/what-is-benselect-used-for) - 1 comment - [View Selerix pricing details and edition comparison](https://www.g2.com/products/selerix/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-13+09%3A34%3A53+-0500&secure%5Bsession_id%5D=82292b8d-58f2-4ca8-a2f8-088099b2da70&secure%5Btoken%5D=98a516d2570a51bb5b89ed5e2ba17ea52180fc4481a5600db33690e51f6229b2&format=llm_user) ## Selerix Features **Benefits Administration Platform Features** - Benefits Record Management - Enrollment Planning - Third-Party Carrier Integration - Document Management - Total Compensation Statements - Self-Service Portal - Regulatory Compliance - Mobile Benefits Access **Benefits Administration Platform Features** - Benefits Record Management - Enrollment Planning - Third-Party Carrier Integration - Document Management - Total Compensation Statements - Self-Service Portal - Regulatory Compliance - Benefits Dashboards - Mobile Benefits Access - Integrations / APIs - Mobility **Generative AI** - AI Text Generation - AI Text Summarization - AI Image-to-Text **Platform** - Customization - Integration APIs - Internationalization - User, Role, and Access Management - Performance - Mobility - Reporting - Dashboards ## Top Selerix Alternatives - [Ease](https://www.g2.com/products/employee-navigator-ease/reviews) - 4.6/5.0 (1,347 reviews) - [Workday HCM](https://www.g2.com/products/workday-hcm/reviews) - 4.1/5.0 (1,442 reviews) - [Oracle PeopleSoft](https://www.g2.com/products/oracle-peoplesoft/reviews) - 3.8/5.0 (664 reviews)