# Samba.ai Reviews **Vendor:** Samba.ai **Category:** [E-Commerce Personalization Software](https://www.g2.com/categories/e-commerce-personalization) **Average Rating:** 4.4/5.0 **Total Reviews:** 4 ## About Samba.ai Sell better, work better, be better, with Samba Marketing Automation. Utilizing artificial intelligence, Samba automates and optimizes your marketing efforts across all of your touch points. What if you automatically knew what your customers wanted to buy and could offer it to them exactly when they wanted it? You can, with Samba. Integrate - The only thing easier than using our platform is getting it set up and integrated with your current e-commerce solution. Create & Manage - All you'll need to design and develop effective marketing campaigns is at your disposal. Automate - With Samba's advanced artificial intelligence algorithms on your side, you can rest easy knowing your marketing couldn't be in better hands. Analyze - Make informed decisions about your marketing efforts with Samba's real-time data analysis and reporting tools. Ready to boost your sales? It's easy, fast and Free! https://www.samba.ai ## Samba.ai Reviews ### 1. Overcoming internal silos to benefit in marketing **Rating:** 4.5/5.0 stars **Reviewed by:** Tomáš B. | Head of Performance Marketing, Mid-Market (51-1000 emp.) **Reviewed Date:** September 20, 2021 **What do you like best about Samba.ai?** Samba has a smart flow campaign feature with intention triggers, which is helpful for automation and planning. Also, the automated RFM analysis works perfectly. I appreciate the integration with Power BI, which allows me to easily check the results of campaigns. I believe the analytical features of Samba must be especially interesting for small businesses with no data teams. **What do you dislike about Samba.ai?** There are a few minor features I would appreciate. Some email campaign tools have, for example, more advanced A/B testing or email scheduling. **What problems is Samba.ai solving and how is that benefiting you?** We wanted to find a tool for marketing automation and email campaigns to enhance our retention activities and strengthen the customer experience. Connecting audiences to Facebook is a major advantage. In terms of simplification and user experience, Samba’s integrated email editor has developed significantly in recent months, which makes our work even easier. Samba helped us to overcome internal silos and connect the marketing team to business intelligence. Now we are working closely together to get the best out of personalization. In this regard, Samba is considered a powerful tool within our organization. ### 2. Best way of Marketing. **Rating:** 4.5/5.0 stars **Reviewed by:** Pradeep F. | L2 System Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** October 05, 2021 **What do you like best about Samba.ai?** Samba.ai has special triggers and features which is very helpful by the way its analysis task and ai features work perfectly. it's very helpful to me because of its supportiveness for power BI. **What do you dislike about Samba.ai?** Anyway, this is a wonderful tool but as a campaign or marketing tool, it should have advanced testing and More advanced email campaign tasks. **Recommendations to others considering Samba.ai:** I can recommend to use this tool for anyone who is going to do a marketing campaign with AI powered engine. and also try the free version before purchase. **What problems is Samba.ai solving and how is that benefiting you?** I got lots of benefits from this to my marketing campaign in the free version as well. strengthen the customer experience in FB. integrated email editor in samba.ai is very good and helpful. ### 3. An easy-to-use marketing platform designed to create custom content experiences **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Graphic Design | Small-Business (50 or fewer emp.) **Reviewed Date:** July 16, 2020 **What do you like best about Samba.ai?** It’s self-taught, and improves by itself using my favouries. **What do you dislike about Samba.ai?** High price compared to others in the market. **What problems is Samba.ai solving and how is that benefiting you?** From each individual customer to the entirety of a customer base, gained a more comprehensive, scalable picture of my customers that effectively fueled the decision-making processes across the entirety of an organization. ### 4. Good Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Rafia L. | Freelance Writer, Mid-Market (51-1000 emp.) **Reviewed Date:** October 17, 2019 **What do you like best about Samba.ai?** Samba customization on my E-commerce store increased my revenue by 37%. Amazing performance! **What do you dislike about Samba.ai?** Nothing to dislike! great assistance on my online store. **What problems is Samba.ai solving and how is that benefiting you?** Samba is a great platform to improve your sale. Gave me high quality software for my management projects. ## Samba.ai Discussions - [Is my data safe?](https://www.g2.com/discussions/is-my-data-safe-bb5421a3-ddca-4d17-a885-aa0625b674c8) - 1 comment, 1 upvote - [What does it costs?](https://www.g2.com/discussions/what-does-it-costs) - 1 comment, 1 upvote - [I want to try Samba, what should I do?](https://www.g2.com/discussions/i-want-to-try-samba-what-should-i-do) - 1 comment, 1 upvote - [What is Samba good for?](https://www.g2.com/discussions/what-is-samba-good-for) - 1 comment, 1 upvote - [View Samba.ai pricing details and edition comparison](https://www.g2.com/products/samba-ai/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-13+14%3A43%3A21+-0500&secure%5Bsession_id%5D=9477a0f8-f01d-47a6-af8f-0a13df29910d&secure%5Btoken%5D=568444de2e7908bea1f0d1f50fdf68ad9c2d1960d94015778e18a0ae30053c05&format=llm_user) ## Samba.ai Features **Visitor Behavior** - Monitoring - Targeting - Guided Selling **Templates** - Library - Customization - Optimization **Personalization** - Recommendation - Content - Cart Abandonment - Search - Personalization Engine - Product Recommendations - A/B Testing - Personalized Messaging **Multichannel** - Web - Email - Mobile **Administration ** - Marketing Campaigns - Reports & Analytics - User Data - Integrations **Agentic AI - E-Commerce Personalization** - Natural Language Interaction - Proactive Assistance ## Top Samba.ai Alternatives - [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) - 4.4/5.0 (14,137 reviews) - [Brevo Marketing Platform](https://www.g2.com/products/brevo-marketing-platform/reviews) - 4.5/5.0 (2,432 reviews) - [Insider One](https://www.g2.com/products/insider-one/reviews) - 4.8/5.0 (1,332 reviews)