Sales Interaction Agent Reviews & Product Details

The biggest advantage I like for me is the buyer intelligence. Instead of relying only on what was said, the AI also highlights engagement, sentiment, objections and important deal signals which gives me a clearer picture after meetings Review collected by and hosted on G2.com.

My main concern is the amount of information it can surface from every interaction. new users may need time to understand which insights actually matter and getting he most value probably requires proper onboarding and sales process and configurations Review collected by and hosted on G2.com.

What I like most is how much it takes off a rep's plate after a call. The meeting summaries are clear and quick to skim, and the deal insights show how a conversation actually went instead of leaving us to guess from notes. I also like that it picks up on buyer engagement and sentiment, which is hard to catch while you're busy presenting. It's easy to pick up, and it fits into the way our team already runs virtual meetings. Review collected by and hosted on G2.com.

It takes a little time to get comfortable with all the dashboards and insight views, and sentiment scores work better as a signal than as a verdict, so you still need to use your own judgment. I'd also like more flexibility in customizing reports. These are small issues, though, and none of them stopped us from getting value from it. Review collected by and hosted on G2.com.

Well the integration of AI and LLM into the agent helps us mostly and reduces the human bottleneck. It is like a helpful assistant Review collected by and hosted on G2.com.

Well the AI needs to mature more. Sometimes the facts and details are sure what is the context window and how it is optimized. so only improvement point is on the AI partmissed and the context is lost. I am not Review collected by and hosted on G2.com.

I like how Sales Interaction Agent can help automate and streamline sales interactions, making it easier to capture and organize information from customer conversations. It can save time on manual tasks, improve productivity, and help sales teams focus more on customer engagement and selling. Review collected by and hosted on G2.com.

The agent can sometimes require additional configuration and refinement to work effectively with specific sales processes and business scenarios. The accuracy and usefulness of the insights can also depend on the quality and completeness of the underlying data. Review collected by and hosted on G2.com.

I like that it quickly summarizes sales conversations and highlights the key points, so it’s easier to understand the customer and follow up. Review collected by and hosted on G2.com.

Sometimes it can feel too automated, and the responses may not always feel personal or natural. Review collected by and hosted on G2.com.

Buyer engagement map helps how people respond to each part of the presentation as it happens which in turn helps Sales, Emotional AI analytics helps to understand buyer emotions Review collected by and hosted on G2.com.

Sometimes the data is too much to handle, at times the AI still struggles with complex inputs Review collected by and hosted on G2.com.

Anything that helps with sales is always a plus. Bossman likes that employees have an extra tool to use to get them sales. Review collected by and hosted on G2.com.

Several of the employees are still kind of cautious with AI programs. Not sure how much it follows us. Review collected by and hosted on G2.com.

When I'm on leave, the tool interacts and gets the work done for me Review collected by and hosted on G2.com.

Context Layer, it lacks context, and I'm a bit worried about the Governance. Review collected by and hosted on G2.com.

Helps the Sales Team grow to a higher degree of capability Can't be everywhere at once, Q allows me to and provides many coaching opportunities. Can provide insight and guidance on what to improve for individuals and the whole team alike. Used by a broad range of employees: Sales, Senior Leadership Impact of Q at Lunavi: Allows for the onboarding, technical product knowledge, identifying cross-sell opportunities, coaching, collaboration and saving time 96% of all Lunavi meetings viewed at least once in review Review collected by and hosted on G2.com.

All features are helpful. There is no downside to using the platform. Review collected by and hosted on G2.com.

Q enables the entire sales team to stay aligned with messaging.

Added insight into quality of call along with live guidance/feedback during calls.

Accelerates onboarding, technical product Knowledge, coaching, collaboration.

Simple and intuitive UI to easily find videos, clip important moments, and organize into folders for easy team access.

Responsive and supportive customer support team for any feature requests, questions, and training/enablement. Review collected by and hosted on G2.com.

No dislikes so far. Every feature has been helpful. Review collected by and hosted on G2.com.