2026 Best Software Awards are here!See the list
Inactive Profile: Need Admin Access?
No one has managed this profile for over a year.
If you work at RootDesk, reclaim access to make changes.
Get Access
RootDesk
Editedit
Product Avatar Image
RootDesk

By Datamoulds.com

Re-claim Profile

Re-claim your company’s G2 profile

This profile hasn’t been active for over a year.
If you work at RootDesk, you can re-claim it to keep your company’s information up to date and make the most of your G2 presence.

    Once approved, you can:

  • Update your company and product details

  • Boost your brand's visibility on G2, search and LLMs

  • Access insights on visitors and competitors

  • Respond to customer reviews

    • We’ll verify your work email before granting access.

Re-claim
5.0 out of 5 stars
5 star
100%
4 star
0%
3 star
0%
2 star
0%
1 star
0%

How would you rate your experience with RootDesk?

See all 4 RootDesk reviews
It's been two months since this profile received a new review
Leave a Review

RootDesk Reviews & Product Details

RootDesk Media

RootDesk Demo - stating-rootdesk.PNG
stating-rootdesk.PNG
RootDesk Demo - 3.PNG
team Dashboard
RootDesk Demo - 4.PNG
Create Company page
RootDesk Demo - 14-team-members.PNG
-team-members.
RootDesk Demo - time.jpg
time.jpg
RootDesk Demo - bug-tracker-1.png
bug-tracker-1.png
Product Avatar Image

Have you used RootDesk before?

Answer a few questions to help the RootDesk community

Yes
Yes

RootDesk Reviews (4)

Reviews

RootDesk Reviews (4)

5.0
4 reviews
Search reviews
Filter Reviews
Clear Results
G2 reviews are authentic and verified.
Here's how.
Vikas G.
VG
VP Sales and Marketing
Information Technology and Services
Small-Business (50 or fewer emp.)
More Options
"Platform For Productivity"
What do you like best about RootDesk?

Best features of RootDesk are timesheet , Performance, Attendance , Team Collaboration , Tracking Employees time , Ticket assigning , Customer support , Bug Tracker Awards , IT helpdesk , Invoice, On field Agents

By RootDesk users can achieve maximum productivity with minimum wasted effort or expense. Review collected by and hosted on G2.com.

What do you dislike about RootDesk?

Nothing every features are excelent and flexible . Review collected by and hosted on G2.com.

Rahul P.
RP
Co Founder
Computer Software
Small-Business (50 or fewer emp.)
More Options
Business partner of the seller or seller's competitor, not included in G2 scores.
"RootDesk for Time-sheet tracking"
What do you like best about RootDesk?

We extensively use the time-sheet feature in RootDesk. RootDesk has all the statistics and performance metrics that we need for our analysis on the team performances.

RootDesk is very fast and extremely easy to use. I create teams, add users, create organisation hierarchy, tasks, tickets, and everything else that needs tracking in our organisation. Review collected by and hosted on G2.com.

What do you dislike about RootDesk?

Initial settings may require some time to get used to. But once you learn them you can configure and tune RootDesk to your needs perfectly. Review collected by and hosted on G2.com.

PR
Product Marketing
Information Technology and Services
Small-Business (50 or fewer emp.)
More Options
"Platform for Productivity"
What do you like best about RootDesk?

Customer Support, Performance Management, Attendance Management, Timesheet, Team Collaboration, Bug Tracker, Team Management, Invoice, IT Helpdesk, Task Management, Ticketing tool Review collected by and hosted on G2.com.

What do you dislike about RootDesk?

Nothing. All Features are excellent.

RootDesk is very flexible in every organizations. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
UM
Small-Business (50 or fewer emp.)
More Options
"Platform For Productivity"
What do you like best about RootDesk?

Timesheet Management

Team Collaboration

Customer Support

Bug tracker

Team Management

Task Maagement

Performance Management Review collected by and hosted on G2.com.

What do you dislike about RootDesk?

Nothing all features are excellent and easy to use Review collected by and hosted on G2.com.

There are not enough reviews of RootDesk for G2 to provide buying insight. Below are some alternatives with more reviews:

1
Zoho Desk Logo
Zoho Desk
4.4
(7,326)
Zoho Desk pulls in all your customer interactions from across multiple channels into a single, clean interface. You can then seamlessly continue these conversations and help customers easily.
2
Salesforce Service Cloud Logo
Salesforce Service Cloud
4.4
(7,199)
Deliver excellent customer service with a 360-degree view of your customers, an enterprise grade knowledge base, agent productivity tools, service contracts & entitlements, and analytics for complete visibility all on the Salesforce Platform.
3
Zendesk for Customer Service Logo
Zendesk for Customer Service
4.3
(6,698)
Zendesk for Customer Service is an AI-powered service solution that’s easy to set up, use, and scale. It offers out-of-the-box functionality that’s simple to modify, helping businesses move faster. Leveraging AI built on billions of CX interactions, Zendesk enhances the entire service experience—from self-service to agents and admins—improving efficiency at scale. Zendesk equips agents with tools, insights, and context to deliver personalized service across all channels, including social messaging, phone, and email. It unifies personalized conversations, omnichannel case management, AI workflows, automation, and a Marketplace of 1800+ apps under one platform. Zendesk QA uses AI to evaluate and improve agent performance, while Workforce Management optimizes scheduling and productivity to ensure readiness during peak times. The solution is easy to implement and adjust without needing IT or developers. Zendesk’s mission is to simplify business complexity and enable meaningful customer connections for companies of all sizes. Serving 130K+ global brands in 30+ languages, Zendesk is headquartered in San Francisco with offices worldwide.
4
Fin by Intercom Logo
Fin by Intercom
4.5
(3,769)
Fin’s AI Agent System gives you complete control with four core capabilities, analyze, train, test, and deploy, all in one easy-to-use workspace. It’s designed to fine-tune quality and drive continuous performance improvement. No code required. Train: Teach Fin with your knowledge, data, policies, and tone of voice. It delivers accurate, consistent answers and handles complex tasks in more than 45 languages. Test: Use real customer questions to check answer quality. Simulate different audiences and refine sources and settings so Fin always reflects your brand and policies. Deploy: Launch Fin across email, voice, live chat, social, and more. It can answer, triage, and collaborate with your team to provide a consistent experience everywhere. Analyze: Monitor and optimize Fin’s performance across AI and human service. Spot issues, fill content gaps, and improve service quality with AI-powered suggestions.
5
Freshdesk Logo
Freshdesk
4.4
(3,688)
Freshdesk is a cloud-based helpdesk software that streamlines customer conversations across multiple channels including email & phone. It enables faster collaboration with your support team for quick responses to your customer. With 150+ integrations, we make it simple for businesses to provide superior customer support. We are trusted by 100,000+ companies across different industries.
6
Connecteam Logo
Connecteam
4.6
(3,496)
Connecteam is a management mobile solution that allows company to create their own employee smartphone app it improved remote workforce management and effective internal communications to employee satisfaction surveys, performance management, scheduling and training.
7
HubSpot Service Hub Logo
HubSpot Service Hub
4.4
(2,887)
Deliver personalized support at scale with Breeze customer agent and an AI-powered knowledge base that work together to identify content gaps and enhance self-service. Boost CSAT with proactive tools like health scores and usage analytics that drive adoption. HubSpot Smart CRM powers everything, giving your customer-facing teams unified data and immediate insights without complex setup.
8
Front Logo
Front
4.7
(2,416)
Front takes out the pain of shared inboxes (contact@, team@, jobs@...) by introducing collaboration in email.
9
JustCall Logo
JustCall
4.3
(2,368)
JustCall is an AI-powered customer communication platform that allows you to connect with customers instantly, automate your workflows, and coach your teams, all from a single interface. Purpose-built to serve your business communication needs, JustCall easily integrates with 100+ CRMs, Help desks, and all the business tools you need to engineer better conversations. Trusted by 6,000+ companies globally, JustCall enables customer-facing teams to enjoy seamless customer conversations with real-time and post-call AI-powered insights. Top JustCall features to watch out for: ★ Inbound & outbound calling ★ Send & receive SMS & MMS ★ Sales dialer (Auto Dialer, Predictive Dialer, and Dynamic Dialer) ★ SMS Workflows & Bots ★ Multi-level IVR ★ Real-time agent assist ★ AI-powered SMS Copilot ★ AI coaching ★ Sentiment analysis ★ AI call scoring ★ Live call monitoring ★ Shared WhatsApp inbox ★ Automatic call distribution ★ Business phone numbers in 70+ countries
10
Tidio Logo
Tidio
4.6
(1,878)
Tidio is an all-in-one AI customer support platform that includes help desk issue tracking, live chat, chatbot automation (Flows), and an AI customer service agent (Lyro). The platform allows businesses to manage all customer communication from a single dashboard, including email and social media channels like WhatsApp, Messenger, and Instagram. Tidio’s interactive widget functions as both a live chat plugin and a chatbot. With Flows, businesses can create custom chatbot-like automations to automatically provide answers to incoming messages, offer support, and generate leads. Additionally, Lyro uses your knowledge base and FAQs to provide accurate, helpful, and natural answers and solutions in your brand’s unique tone of voice. Lyro can achieve up to a 64% resolution rate, allowing your team to focus on more complex issues.
Show More
Trending Discussions related to RootDesk

What is RootDesk used for?

GU
Guestover 2 years ago
View all Discussions
Pricing

Pricing details for this product isn’t currently available. Visit the vendor’s website to learn more.

Categories on G2
Help Desk
Explore More
Which outbound call tracking tool is the top choice for startups
What integrations should you look for in an intelligent content management platform such as Box?
What's the best VoIP app for mobile use
Which outbound call tracking tool is the top choice for startups
What integrations should you look for in an intelligent content management platform such as Box?
What's the best VoIP app for mobile use
Best third-party supplier risk management software for small business
Best identity verification tools for online services
Best AI code generation software for multi-language support and cross-stack development
Product Avatar Image
RootDesk
Save to Research Board