RoboHead Reviews & Product Details

Robohead is so flexible. I can modify workflows easily and create new workflows as needed. When I have questions, the help desk quickly answers and shares suggestions. I love that I can suggest improvements, and they let me know if they will be implemented. Review collected by and hosted on G2.com.

I would love to have additional features for the basic level of permissions. In our environment, our contacts need to see more detail than is currently available. Review collected by and hosted on G2.com.

I appreciate the adaptablity of RoboHead's system. I like the company's attentive approach to client needs and concerns through customer service, and their continual commitment to improvement and enhancing functionality. It is easy to use and navigate. Review collected by and hosted on G2.com.

I don't have any dislikes. RoboHead meets my needs and expectations. Review collected by and hosted on G2.com.

The ability for users to put a project request into the queue through an email submission has significantly improved my organization's adoption. This finally eliminates the last decade and a half of complaints about having to fill out a form! The automated notifications let people know the request has been accepted/completed, and the ability to develop workflows that move throughout my team when it's their turn to contribute has reduced the amount of manual processing required. Review collected by and hosted on G2.com.

Some of the scheduling and creation of workflows can be confusing, but with training that can be overcome. As a Director over a team, it would be helpful to be able to see what tasks/projects are in each team member's queue, which tasks are actively assigned to them, and for me to be able to sort those tasks for prioritization in a way that team member would be able to see. We've talked over some work arounds, but the system currently doesn't support this level of management and requires additional communication or notes to team members to ensure that they are working on the right items in the proper order. Review collected by and hosted on G2.com.

It's easy to navigate, and low-maintenance. It isn't complicated to use and all my tasks are taken care of easily. Review collected by and hosted on G2.com.

Not much! Only if it filled in things for me! :) Review collected by and hosted on G2.com.

I love the interface and how intuitive it is to use. I've used other platforms like monday.com, and it is much harder to manipulate. I also like how the timelines in Robohead allow me to see an overview of a project to make sure the right players are involved in the process at the right time. Being able to align those individuals makes the projects move through the design process more easily. Review collected by and hosted on G2.com.

It was a bit difficult getting my organization to adopt the program. There were backend costs to getting setup, and the bureaucracy of a large corporate organization meant that I needed help from IT and IT Security at many steps of the process. That slowed us down and didn't allow us to customize the system exactly the way we would have liked. Review collected by and hosted on G2.com.

Each team member is able to manage their own products as well as manage and review team projects. Review collected by and hosted on G2.com.

We don't have any dislikes. Currently this meets our expectations as reviewed when we requested a demo. Review collected by and hosted on G2.com.

RoboHead is an extremely intuitive project management tool. Review collected by and hosted on G2.com.

As new users, we do not have any dislikes at this point. Review collected by and hosted on G2.com.

Chat with Robohead feature has solved many of our questions and challenges quickly Review collected by and hosted on G2.com.

Not being able to turn on and off the types of emails Contacts receive from Robohead, Many of our reviewers (contacts) complain endlessly about the number of emails they are receiving from Robohead. Some of them have even setup email filters that send all RH emails to trash - obviously resulting in them not getting review notifications and missing review deadlines. We have projects that have multiple three stage reviews in a very short turn time and I have seen some people's inboxes that are literally 3 pages of Robohead notifications and reminders, so I understand their frustration.

the other dislike we's run across a few times is not being able to @mention a user or contact who is not a member of the team on a given project. I understand we can go in and add the person as a reviewer and THEN we can @mention them, but most often we just have on question, or need them to see one small part or respond to somone elses comment on a review, but we dont need or want them to be on every round of of the review throuhgout the process- especially given the number of emails they will end up receiving. Review collected by and hosted on G2.com.

The handheld experience given to us by our dedicated trainer. The ability to customize our approach in a way that makes a difference to our organization. Review collected by and hosted on G2.com.

Mobile search and experience needs improvement. Visual look needs variety. Overall platform needs more in depth functionality to accommodate business customization. Review collected by and hosted on G2.com.

The customer support for Robohead has been great. Our team has been underutilizing Robohead for several years. The help I've gotten from Kathy has really taken our team to a better place. Review collected by and hosted on G2.com.

It would be great for Account Admins to see a more granular level of RH, like All Tasks. You can't move tasks & reviews around as well as you should. It would be amazing to have dashboards within RH. Right now, I download the Reports and then make dashboards within MS Excel. It works but is very manual. The lack of good filtering function at the Campaign level is frustrating, considering it is available on every other tab Review collected by and hosted on G2.com.