RoboForm Reviews & Product Details

SaaS Solution, Ease of use across multiple virtual spaces and employees. Reliability access and speed fo the roboform browser extension for both chrome and firefox. We've been with roboform for roughly 3 years now, and built our business infrastructure around it. Cost justifies the means when comparing the quality, reliability, and competing offers. Review collected by and hosted on G2.com.

Having to make major admin changes directly on the website rather than locally with the desktop tool. This is likely to help maintain security. Review collected by and hosted on G2.com.

I like the fast support that RoboForm provides. Every interaction I have is fast and productive. Review collected by and hosted on G2.com.

Nothing Review collected by and hosted on G2.com.

RoboForm is my "always at your side" secure password assistant. I use it constantly throughout each day, both professionally and personally. My favorite features: 1) The ability to save not only complex and secure passwords (generated by the software) but also the URL for the login site. Moving from secure login to secure login only takes seconds and a few clicks of the mouse. 2) The ability to sync all my PCs and phone so that a new account entered on one device is instantly available through all devices. 3) The ability to create a profile and store work and personal information (addresses, phone numbers) and credit card information to make auto-filling forms easy. 4) I also use the business version at work to coordinate 16 employees. The business portal saves all the logins for all employees, providing access in case of an emergency. Review collected by and hosted on G2.com.

The new business website interface is not very user friendly and is not intuitive. Review collected by and hosted on G2.com.

Roboform offers a lot of features that we like including safe notes and the ability to backup passwords locally as well as to the cloud. We use it all day and it is very simple to use. It integrates with Chrome, Edge, and Firefox with minimal setup. Getting started is also easy for new users and the learning curve is very easy. Review collected by and hosted on G2.com.

Support for business customers is not good. They offer ticketed support only. They do not offer chat or phone support for business customers. They do offer chat support for consumers, which is VERY backwards to me. Review collected by and hosted on G2.com.

Roboform enables me to do what password managers do best: easily secure passwords for my accounts and log into them with a single click. I use Roboform every day and it was seamless to setup for my team. I can leverage their Safenotes to store additional information, similar to any other note taking tool. I'm even able to search my individual notes when I know what I'm looking for. I use Roboform for Business, and as an admin I find it very easy to manage all the accounts. A nice feature that comes with that are Share Groups that allow for granular access configurations, enabling sharing of passwords & SafeNotes in a safe and effective manner. To top it all off, Roboform has never been involved in a breach, which gives confidence that my critical information is safe.

I wrote this review years ago and this still holds up. I've never had to use their customer support due to the consistency and excellence of the tool. Review collected by and hosted on G2.com.

I run into issues with a Business Feature of the mobile app from time to time, it just takes a moment to pull shared credentials that you have embedded in groups. I also wish they would enable log forwarding so we can monitor access to such a critical security tool like Roboform. Review collected by and hosted on G2.com.

RoboForm has been a big help organizing and storing password information. In addition to saving (and can generate) user account and passwords, you can store secure notes for miscellaneous logins or other information. With the mobile app, I always have access to account and password information if I'm away from the office and my main computer. With the Enterprise account, we can have shared folders that our department can store information about shared accounts or department notes all in one place. Review collected by and hosted on G2.com.

At times it can be frustrating having to login repeatedly to RoboForm to access information, but understand the necessity to keep the information secure. Review collected by and hosted on G2.com.

all the software is managed well and doesn't give me problems Review collected by and hosted on G2.com.

I like it, that's it, there's nothing wrong. Review collected by and hosted on G2.com.

What's great about Roboform is ease of use across all platforms. I can use it just as easily on my PC as my tablet as my iphone. Sharing passwords with co-workers is also so easy and under my complete control. Review collected by and hosted on G2.com.

The only downside that I've ever had with Roboform is trying to use it in-app on the desktop or in a pop-up window online. I can just copy and paste to get around it easily, but it would be nice to not have to. Review collected by and hosted on G2.com.

I use RoboForm almost every day. I've actually used it for a number of clients. It's auto-fill generally plays well with all browsers, the browser plugin is great, it will take any version of sensitive info even if it's not just a login/password, and it can be used to manage payment methods. One of the better Windows applications as well. It was extremely easy to set up. Regarding customer support, the one time I had to use it, they were friendly and listened well so it helped move us to resolution quickly. Review collected by and hosted on G2.com.

I haven't had any real issues with it to speak of. Review collected by and hosted on G2.com.

The autofill feature is genuinely the best part of this software. It's extremely convenient and very easy to add or change passwords in the software. Extremely pleased with the user experience. Review collected by and hosted on G2.com.

Occasionally, on certain websites, it will ask if I want update the password used, even though it used the password it already had saved, or update the title or something, and will continue popping up even if I hit the Never Ask Again button. A minor bug, but can be frustrating if I visit the site multiple times in a day. Review collected by and hosted on G2.com.