# Ripple IT Reviews
**Vendor:** Ripple IT  
**Category:** [Google Consulting Services](https://www.g2.com/categories/google-consulting-services)  
**Average Rating:** 5.0/5.0  
**Total Reviews:** 1
## About Ripple IT
Managed IT services for modern companies, focused on helping your people do their best work. We’re Ripple. We believe that IT support is not about the technology; it’s about the people who use it. We support your people, secure your organization, and help you strategize for tomorrow. Our clients are creative companies, nonprofits, financial services firms, and medical companies. They rely on us for IT support, employee lifecycle/onboarding and offboarding, network and security support, vendor management, and more. Whether you need five-star user support your people will actually enjoy, or you're looking to save millions in SaaS consolidations like one of our current clients, our Humans First approach ensures your people get exactly what they need. Ripple is also a Glean work AI partner. Glean lets your people create powerful AI agents with plain text prompts, unifies your company’s knowledge, and accelerates the work that matters most.



## Ripple IT Pros & Cons
**What users like:**

- Users value the **24/7 availability** of Ripple IT, ensuring constant support and proactive IT solutions for their needs. (1 reviews)
- Users value Ripple IT's **proactive approach** , expertly anticipating issues and ensuring smooth IT experiences for businesses. (1 reviews)
- Users value the **reliability** of Ripple IT, noting their quick, human-centric solutions and proactive problem-solving approach. (1 reviews)
- Users value the **understanding and human approach** of Ripple IT, enhancing their overall experience and efficiency. (1 reviews)
- Users value Ripple IT's **understanding and human-centered approach** , enabling seamless IT solutions tailored to business needs. (1 reviews)

**What users dislike:**

- Users find the **customer support lacking** , often struggling to reach them through preferred communication channels. (1 reviews)

## Ripple IT Reviews
  ### 1. Reliable IT Partner with Room for Communication Improvements

**Rating:** 5.0/5.0 stars

**Reviewed by:** Craig J.

**Reviewed Date:** January 22, 2026

**What do you like best about Ripple IT?**

I like that Ripple IT is really straightforward and their interactions are very human. They focus on understanding our business and recommending IT solutions that allow us to work without IT hassles. I appreciate that they handle IT issues quickly and can foresee problems before they occur. Ripple IT’s down-to-earth, realist approach makes it easy for our team to interact with them. They've done a great job setting up our online Egnyte server and moving us to the Google ecosystem. I like how they're always available, thinking ahead, and their human way of doing things is much appreciated.

**What do you dislike about Ripple IT?**

Sometimes it's not the simplest to get ahold of them. I wish there was some sort of simple text service or Slack service that used communication channels that we're already used to. Team typically has to pick up the phone or use some app that we're not already using, and that inhibits me a little bit. It would be nice to just have a simple chat conversation or something.

**What problems is Ripple IT solving and how is that benefiting you?**

Ripple IT handles our IT problems quickly and prevents them before they occur, allowing us to focus on business without worrying about IT infrastructure.



- [View Ripple IT pricing details and edition comparison](https://www.g2.com/products/ripple-it/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-15+19%3A40%3A30+-0500&secure%5Bsession_id%5D=be672bf8-f121-4524-b975-df2ab05222c2&secure%5Btoken%5D=4dde6585a147e239bbf565d4293be14907bc05f5623f9e25385cd02e04b971e8&format=llm_user)

## Ripple IT Features
**Planning**
- Needs Assessment
- Resource Allocation
- Stayed within Budget
- Statement of Work
- Best Practices

**Delivery**
- Technical Expertise
- Met Deadlines
- Meeting Management
- Project Updates
- Scope Management
- Roll-out

**Support**
- Go Live Support
- Documentation
- Training 
- Metrics
- Admin Services

**Team Quality**
- Change Management Skills
- Executive Presence
- Vertical Expertise
- Technology Partnerships

## Top Ripple IT Alternatives
  - [SmartBug Media](https://www.g2.com/products/smartbug/reviews) - 4.8/5.0 (207 reviews)
  - [Coastal](https://www.g2.com/products/coastal/reviews) - 5.0/5.0 (183 reviews)
  - [Growth Molecules, Customer Success](https://www.g2.com/products/growth-molecules-customer-success/reviews) - 4.9/5.0 (134 reviews)