---
title: Ripple IT Reviews
meta_title: 'Ripple IT Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how Ripple IT works for a business like yours.
aggregate_rating:
  rating_value: 5.0
  review_count: 1
  scale: '5'
date_modified: '2026-08-17'
parent_category:
  name: Ecosystem Service Providers
  url: https://www.g2.com/categories/ecosystem-service-providers
---


# Ripple IT Reviews
**Vendor:** Ripple IT  
**Category:** [Google Consulting Services](https://www.g2.com/categories/google-consulting-services)  
**Average Rating:** 5.0/5.0  
**Total Reviews:** 1
## About Ripple IT
Managed IT services for modern companies, focused on helping your people do their best work. We’re Ripple. We believe that IT support is not about the technology; it’s about the people who use it. We support your people, secure your organization, and help you strategize for tomorrow. Our clients are creative companies, nonprofits, financial services firms, and medical companies. They rely on us for IT support, employee lifecycle/onboarding and offboarding, network and security support, vendor management, and more. Whether you need five-star user support your people will actually enjoy, or you're looking to save millions in SaaS consolidations like one of our current clients, our Humans First approach ensures your people get exactly what they need. Ripple is also a Glean work AI partner. Glean lets your people create powerful AI agents with plain text prompts, unifies your company’s knowledge, and accelerates the work that matters most.



## Ripple IT Pros & Cons
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.

**What users like:**

- Users appreciate the **24/7 availability** of Ripple IT, ensuring quick responses and proactive solutions for their business needs. (1 reviews)
- Users value the **proactive support** from Ripple IT, which prevents issues and ensures smooth IT operations. (1 reviews)
- Users value the **reliability** of Ripple IT, noting their quick resolutions and proactive problem-solving approach. (1 reviews)
- Users value the **understanding approach** of Ripple IT, effectively addressing IT needs and enhancing business interactions. (1 reviews)
- Users value Ripple IT's **understanding of business needs** , ensuring seamless IT solutions and proactive problem-solving. (1 reviews)

**What users dislike:**

- Users find it challenging to get support due to **poor customer support** , preferring more accessible communication channels. (1 reviews)

## Ripple IT Reviews
  ### 1. Reliable IT Partner with Room for Communication Improvements

**Rating:** 5.0/5.0 stars

**Reviewed by:** Craig J.

**Validated Reviewer:** Validated through Google One Tap using a business email account

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** January 22, 2026

**What do you like best about Ripple IT?**

I like that Ripple IT is really straightforward and their interactions are very human. They focus on understanding our business and recommending IT solutions that allow us to work without IT hassles. I appreciate that they handle IT issues quickly and can foresee problems before they occur. Ripple IT’s down-to-earth, realist approach makes it easy for our team to interact with them. They've done a great job setting up our online Egnyte server and moving us to the Google ecosystem. I like how they're always available, thinking ahead, and their human way of doing things is much appreciated.

**What do you dislike about Ripple IT?**

Sometimes it's not the simplest to get ahold of them. I wish there was some sort of simple text service or Slack service that used communication channels that we're already used to. Team typically has to pick up the phone or use some app that we're not already using, and that inhibits me a little bit. It would be nice to just have a simple chat conversation or something.

**What problems is Ripple IT solving and how is that benefiting you?**

Ripple IT handles our IT problems quickly and prevents them before they occur, allowing us to focus on business without worrying about IT infrastructure.



- [View Ripple IT pricing details and edition comparison](https://www.g2.com/products/ripple-it/reviews?section=pricing&secure%5Bexpires_at%5D=2026-08-25+19%3A37%3A44+-0500&secure%5Bsession_id%5D=a9718fdd-6f03-4f69-b2e5-198acfd0ff57&secure%5Btoken%5D=8946ec53929be79dcf6fb3aa6b1c784ccdef8f45fcb6b338e7ed4ff658b7f65b&format=llm_user)

## Ripple IT Features
**Planning**
- Needs Assessment
- Resource Allocation
- Stayed within Budget
- Statement of Work
- Best Practices

**Delivery**
- Technical Expertise
- Met Deadlines
- Meeting Management
- Project Updates
- Scope Management
- Roll-out

**Support**
- Go Live Support
- Documentation
- Training 
- Metrics
- Admin Services

**Team Quality**
- Change Management Skills
- Executive Presence
- Vertical Expertise
- Technology Partnerships

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