--- title: Rev.io PSA formerly Tigerpaw One Reviews meta_title: 'Rev.io PSA formerly Tigerpaw One Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 41 reviews by the users' company size, role or industry to find out how Rev.io PSA formerly Tigerpaw One works for a business like yours. aggregate_rating: rating_value: 3.3 review_count: 41 scale: '5' date_modified: '2026-08-09' parent_category: name: ERP url: https://www.g2.com/categories/erp --- # Rev.io PSA formerly Tigerpaw One Reviews **Vendor:** Rev.io PSA formerly Tigerpaw One **Category:** [Professional Services Automation Software](https://www.g2.com/categories/professional-services-automation) **Average Rating:** 3.3/5.0 **Total Reviews:** 41 ## About Rev.io PSA formerly Tigerpaw One Rev.io PSA, formerly Tigerpaw, is a business management platform for managed service providers. Our PSA platform was created as an end-to-end software solution that ties all aspects of your business into a single, robust application. Rev.io combines our PSA platform with a billing and customer management platform also designed for managed service providers. Our billing platform helps MSPs successfully monetize new voice products by consolidating billing and tax compliance. ## Rev.io PSA formerly Tigerpaw One Pros & Cons **What users like:** - Users value the **easy tracking** capabilities of Rev.io PSA, effectively managing tickets, stock, and QuickBooks integration. (1 reviews) - Users value the **seamless integration** with QuickBooks, enhancing efficiency in managing their telecom operations. (1 reviews) - Users value the **seamless integration** of Rev.io PSA with QuickBooks, streamlining operations for their telecom business. (1 reviews) **What users dislike:** - Users feel that the **cost is a little high** for small companies, making it less accessible for them. (1 reviews) ## Rev.io PSA formerly Tigerpaw One Discussions - [What does Tigerpaw One do?](https://www.g2.com/discussions/what-does-tigerpaw-one-do) - [What does Tiger paw do?](https://www.g2.com/discussions/what-does-tiger-paw-do) - [Is tigerpaw cloud based?](https://www.g2.com/discussions/is-tigerpaw-cloud-based) - [View Rev.io PSA formerly Tigerpaw One pricing details and edition comparison](https://www.g2.com/products/rev-io-psa-formerly-tigerpaw-one/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-08-10+17%3A13%3A51+-0500&secure%5Bsession_id%5D=77c41689-ef87-468d-836e-e4e6bb65ca73&secure%5Btoken%5D=4a9fb49fea06fc6423caf71f0b941b6962190ff6e9a7a81d8c3858f0dbe9d281&format=llm_user) ## Rev.io PSA formerly Tigerpaw One Features **Ticket and Case Management** - Ticket creation user experience - Ticket response user experience - Workflow - Response Automation - SLA Management - Attachments/Screencasts - Ticket Collaboration - Customer and Contacts Database - Workflow Management - Knowledge Base Management - Ticket Management - Call Center Management - Queue Management - Inbox Management - Support Ticket Management - Email Management **Customer Management** - Customer Profiles - Sales - Marketing - Client Portal **Automation** - Workflows - Customization - Data repository **Project Management** - Project Planning - Project Tracking - Resource Definition - Resource Management - Resource Allocation & Planning - Progress Tracking - Project Time Tracking - Project Management **Administration** - Permissions - Procedures - Remote Work **Generative AI** - Generative AI **Accounting** - Revenue Recognition - Invoice Management - Payments - Project Accounting - Budget Tracking - Time & Expense Tracking - Activity Tracking - Billable Items Tracking - Document Management - Multiple Projects **Project management** - Task Prioritization - Dependencies - Planning - Views - Scheduling - Critical Path - Dashboards **Agentic AI - Help Desk** - Autonomous Task Execution - Natural Language Interaction - Proactive Assistance **Portfolio Management** - Portfolio Definition - Portfolio Performance - Risk - Portfolio Mix **Workload** - Resource Allocation - Workspace - Configuration - Insights **Communication Channels** - Customer Portal - Email to Case - Chat/Live Support - Voice - Video Chat **Analytics** - Forecasting - Reporting - KPIs - Real-Time Reporting **Communication & Collaboration** - Communication Channels - Document Management - Collaboration **Administration** - Standard Integrations - Workflow - Access Management - Email Management - Workflow Management - Task Management - Portfolio Management - Calendar Management - Timesheet Management - Accounting Integration - Third-Party Integrations **Cost Management** - Project Budgeting - Time & Expense - Profitability **Platform** - APIs - Internationalization - Performance and Reliability - Mobile - Offline Access **Integration** - Front Office - Back Office - External data **Generative AI** - Proposal Generation - Generative AI **Artificial Intelligence - Professional Services Automation** - Predictive Forecasting - Smart task suggestions - Automated workflows **Agentic AI - Work Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Natural Language Interaction **Agentic AI - Professional Services Automation** - Adaptive Learning - Proactive Assistance **Additional Functionality** - Activity Dashboard - Gantt/Timeline View - Quotes/Estimates - Collaboration Tools - Customizable Fields - CRM - AI Copilot - Customizable Reports - Performance Metrics - Access Controls/Permissions - Billing & Invoicing - Approval Process Control - Reporting & Statistics - Project Templates - Task Scheduling - Real-Time Data - Document Storage - Drag & Drop **Platform** - Mobile User Support - Customization - User, Role, and Access Management - Third-Party Integrations - Reporting - Activity Dashboard - Mobile Access **Additional Functionality** - Automated Routing - Chatbot - Reporting & Statistics - Autoresponders - AI Copilot - Real-Time Monitoring - CRM - Gamification - Conversation Intelligence - Customizable Fields - Surveys & Feedback - Key Performance Indicators - Collaboration Tools - Multi-Channel Communication - Voice Recognition - Live Chat - Task Automation - IVR - Language Detection - Multiple Data Sources - Predictive Analytics - API - Alerts/Escalation - Data Security - Interaction Tracking - Prioritization - Secure Data Storage - Macros/Templated Responses - Performance Metrics - Single Sign On - Mobile App - Reporting/Analytics - Access Controls/Permissions - Email Templates - Real-Time Notifications - Automated Responses - Data Import/Export - Personalization - Workflow Automation ## Top Rev.io PSA formerly Tigerpaw One Alternatives - [ConnectWise PSA](https://www.g2.com/products/connectwise-psa/reviews) - 4.0/5.0 (556 reviews) - [Autotask](https://www.g2.com/products/autotask/reviews) - 4.3/5.0 (621 reviews) - [Accelo](https://www.g2.com/products/accelo/reviews) - 4.3/5.0 (661 reviews)