--- title: Retention.com Reviews meta\_title: 'Retention.com Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 123 reviews by the users' company size, role or industry to find out how Retention.com works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 123 scale: '5' date\_modified: '2026-08-10' parent\_category: name: Marketing url: https://www.g2.com/categories/marketing --- ### Retention.com Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users appreciate the **ease of use** of Retention.com, highlighting smooth integration and straightforward setup for seamless operation. [(8 mentions)](https://www.g2.com/products/retention-com/reviews?filters%5Bsentiment_snippet%5D=1226124&qs=pros-and-cons#reviews) Users find the **easy setup** of Retention.com convenient, enabling quick integration with minimal ongoing effort. [(8 mentions)](https://www.g2.com/products/retention-com/reviews?filters%5Bsentiment_snippet%5D=1226046&qs=pros-and-cons#reviews) Users commend the **easy implementation** of Retention.com, facilitating quick setup and immediate revenue-driving capabilities. [(5 mentions)](https://www.g2.com/products/retention-com/reviews?filters%5Bsentiment_snippet%5D=1226738&qs=pros-and-cons#reviews) Users value the **easy setup and integration** of Retention.com, enhancing marketing workflows and audience engagement effortlessly. [(5 mentions)](https://www.g2.com/products/retention-com/reviews?filters%5Bsentiment_snippet%5D=1227214&qs=pros-and-cons#reviews) Users highlight the **significant revenue growth** achieved with Retention.com, benefiting from its effective reclaim campaigns and strategies. [(5 mentions)](https://www.g2.com/products/retention-com/reviews?filters%5Bsentiment_snippet%5D=1225857&qs=pros-and-cons#reviews) Users report that **lead quality can be inconsistent** , often requiring extra filtering for relevance and usefulness. [(4 mentions)](https://www.g2.com/products/retention-com/reviews?filters%5Bsentiment_snippet%5D=1227094&qs=pros-and-cons#reviews) Users report **email quality issues** with contacts from Retention.com, affecting engagement and revenue potential. [(2 mentions)](https://www.g2.com/products/retention-com/reviews?filters%5Bsentiment_snippet%5D=1226594&qs=pros-and-cons#reviews) Users struggle with **poor customer support** , making it difficult to resolve issues and optimize their experience. [(2 mentions)](https://www.g2.com/products/retention-com/reviews?filters%5Bsentiment_snippet%5D=2516285&qs=pros-and-cons#reviews) Users often find that the **contact quality is inconsistent** , impacting their overall experience with Retention.com. [(1 mentions)](https://www.g2.com/products/retention-com/reviews?filters%5Bsentiment_snippet%5D=2516296&qs=pros-and-cons#reviews) Users find that the **data limitations** of Retention.com result in less qualified contacts, impacting email engagement and revenue. [(1 mentions)](https://www.g2.com/products/retention-com/reviews?filters%5Bsentiment_snippet%5D=2516321&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Retention.com ##### 1. Ease of Use Users appreciate the **ease of use** of Retention.com, highlighting smooth integration and straightforward setup for seamless operation. [ See 8 mentions ](https://www.g2.com/products/retention-com/reviews?filters%5Bsentiment_snippet%5D=1226124&qs=pros-and-cons#reviews) See Related User Reviews ![Kai S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kai S.") KS Kai S. 3.5/5 "Effortless User Experience with Handy Integrations" What do you like about Retention.com? I find Retention.com easy to use, which I really appreciate. I like the LinkedIn integration because it makes finding people a lot easier for me. The ![Adrianna N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Adrianna N.") AN Adrianna N. 4.5/5 "Smooth Integration, Boosts E-commerce Revenue" What do you like about Retention.com? I use Retention.com mostly for e-commerce and keeping track of visitors. With it, I don't miss out on more revenue from people who almost buy. I like ##### 2. Easy Setup Users find the **easy setup** of Retention.com convenient, enabling quick integration with minimal ongoing effort. [ See 8 mentions ](https://www.g2.com/products/retention-com/reviews?filters%5Bsentiment_snippet%5D=1226046&qs=pros-and-cons#reviews) See Related User Reviews ![Kai S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kai S.") KS Kai S. 3.5/5 "Effortless User Experience with Handy Integrations" What do you like about Retention.com? I find Retention.com easy to use, which I really appreciate. I like the LinkedIn integration because it makes finding people a lot easier for me. The ![Adrianna N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Adrianna N.") AN Adrianna N. 4.5/5 "Smooth Integration, Boosts E-commerce Revenue" What do you like about Retention.com? I use Retention.com mostly for e-commerce and keeping track of visitors. With it, I don't miss out on more revenue from people who almost buy. I like ##### 3. Easy Implementation Users commend the **easy implementation** of Retention.com, facilitating quick setup and immediate revenue-driving capabilities. [ See 5 mentions ](https://www.g2.com/products/retention-com/reviews?filters%5Bsentiment_snippet%5D=1226738&qs=pros-and-cons#reviews) See Related User Reviews ![Jack D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jack D.") JD Jack D. Small-Business (50 or fewer emp.) 4.0/5 "Empowers Outreach with Data-Driven Signals" What do you like about Retention.com? I find Retention.com's data aspect really valuable. We don't send through Retention.com but receive data from it, which majorly helps with our outreac ![Weronika N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Weronika N.") WN Weronika N. Small-Business (50 or fewer emp.) 5.0/5 "Effortless Lead Generation with Speed" What do you like about Retention.com? I like the speed at which I can turn website traffic into usable data and drive revenue. Setting up Retention.com was super easy, and it offers a more ##### 4. Effective Users value the **easy setup and integration** of Retention.com, enhancing marketing workflows and audience engagement effortlessly. [ See 5 mentions ](https://www.g2.com/products/retention-com/reviews?filters%5Bsentiment_snippet%5D=1227214&qs=pros-and-cons#reviews) See Related User Reviews ![Weronika N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Weronika N.") WN Weronika N. Small-Business (50 or fewer emp.) 5.0/5 "Effortless Lead Generation with Speed" What do you like about Retention.com? I like the speed at which I can turn website traffic into usable data and drive revenue. Setting up Retention.com was super easy, and it offers a more ![Tom H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tom H.") TH Tom H. Small-Business (50 or fewer emp.) 2.5/5 "Contact Quality Varies, and Pricing Feels High Without Consistent Results" What do you like about Retention.com? Retention.com makes it easier to identify some anonymous website visitors without relying entirely on form fills. Setup is relatively straightforward, ##### 5. Revenue Growth Users highlight the **significant revenue growth** achieved with Retention.com, benefiting from its effective reclaim campaigns and strategies. [ See 5 mentions ](https://www.g2.com/products/retention-com/reviews?filters%5Bsentiment_snippet%5D=1225857&qs=pros-and-cons#reviews) See Related User Reviews ![Adrianna N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Adrianna N.") AN Adrianna N. 4.5/5 "Smooth Integration, Boosts E-commerce Revenue" What do you like about Retention.com? I use Retention.com mostly for e-commerce and keeping track of visitors. With it, I don't miss out on more revenue from people who almost buy. I like ![Jack D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jack D.") JD Jack D. Small-Business (50 or fewer emp.) 4.0/5 "Empowers Outreach with Data-Driven Signals" What do you like about Retention.com? I find Retention.com's data aspect really valuable. We don't send through Retention.com but receive data from it, which majorly helps with our outreac ### 5 Cons or Disadvantages of Retention.com ##### 1. Lead Quality Users report that **lead quality can be inconsistent** , often requiring extra filtering for relevance and usefulness. [ See 4 mentions ](https://www.g2.com/products/retention-com/reviews?filters%5Bsentiment_snippet%5D=1227094&qs=pros-and-cons#reviews) See Related User Reviews ![Adrianna N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Adrianna N.") AN Adrianna N. 4.5/5 "Smooth Integration, Boosts E-commerce Revenue" What do you dislike about Retention.com? Sometimes contact quality is inconsistent. ![Tom H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tom H.") TH Tom H. Small-Business (50 or fewer emp.) 2.5/5 "Contact Quality Varies, and Pricing Feels High Without Consistent Results" What do you dislike about Retention.com? The quality and usefulness of the contacts can vary depending on traffic source and industry. Not every identified contact is relevant or usable, so a ##### 2. Email Issues Users report **email quality issues** with contacts from Retention.com, affecting engagement and revenue potential. [ See 2 mentions ](https://www.g2.com/products/retention-com/reviews?filters%5Bsentiment_snippet%5D=1226594&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "Really helpful for growing my email list!!" What do you dislike about Retention.com? The email quality might not be the best. ![Ryan S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ryan S.") RS Ryan S. Small-Business (50 or fewer emp.) 4.5/5 "Solid lift in email revenue" What do you dislike about Retention.com? We use both the "reclaim" and "grow" tools through retention (reclaim helps us recover existing customers, grow helps capture new contacts and adds th ##### 3. Poor Customer Support Users struggle with **poor customer support** , making it difficult to resolve issues and optimize their experience. [ See 2 mentions ](https://www.g2.com/products/retention-com/reviews?filters%5Bsentiment_snippet%5D=2516285&qs=pros-and-cons#reviews) See Related User Reviews ![Ryan S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ryan S.") RS Ryan S. Small-Business (50 or fewer emp.) 4.5/5 "Solid lift in email revenue" What do you dislike about Retention.com? We use both the "reclaim" and "grow" tools through retention (reclaim helps us recover existing customers, grow helps capture new contacts and adds th ##### 4. Contact Management Users often find that the **contact quality is inconsistent** , impacting their overall experience with Retention.com. [ See 1 mentions ](https://www.g2.com/products/retention-com/reviews?filters%5Bsentiment_snippet%5D=2516296&qs=pros-and-cons#reviews) See Related User Reviews ![Adrianna N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Adrianna N.") AN Adrianna N. 4.5/5 "Smooth Integration, Boosts E-commerce Revenue" What do you dislike about Retention.com? Sometimes contact quality is inconsistent. ##### 5. Data Limitations Users find that the **data limitations** of Retention.com result in less qualified contacts, impacting email engagement and revenue. [ See 1 mentions ](https://www.g2.com/products/retention-com/reviews?filters%5Bsentiment_snippet%5D=2516321&qs=pros-and-cons#reviews) See Related User Reviews ![Ryan S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ryan S.") RS Ryan S. Small-Business (50 or fewer emp.) 4.5/5 "Solid lift in email revenue" What do you dislike about Retention.com? We use both the "reclaim" and "grow" tools through retention (reclaim helps us recover existing customers, grow helps capture new contacts and adds th ## Top-Rated Alternatives [ ![Klaviyo](https://images.g2crowd.com/uploads/product/hd_favicon/b6df098261e7029181e27856a1b3934b/klaviyo.svg "Klaviyo") Klaviyo 4.6/5(1,360) ](https://www.g2.com/products/klaviyo/reviews) [ ![Listrak](https://images.g2crowd.com/uploads/product/hd_favicon/48ea104dd8402031a82d0f209c7dee22/listrak.svg "Listrak") Listrak 4.5/5(306) ](https://www.g2.com/products/listrak/reviews) [ ![Customers.ai](https://images.g2crowd.com/uploads/product/hd_favicon/d13e640c74221877c47e7e5b4b8e6e4d/customers-ai.svg "Customers.ai") Customers.ai 4.8/5(429) ](https://www.g2.com/products/customers-ai/reviews) [ View All Alternatives ](https://www.g2.com/products/retention-com/competitors/alternatives) ![Verified User in Consumer Goods](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Consumer Goods") EC Verified User in Consumer Goods Small-Business (50 or fewer emp.) 2/8/2024 "I love the team, but the product falls short" 3.5/5 What do you like best about Retention.com? The team is awesome. Great, lovely people to collaborate with. Review collected by and hosted on G2.com. What do you dislike about Retention.com? Sales people often push too hard without hearing or understanding the concerns of the customer. The product itself has had a negative impact on our attribution and reliability score. This appears to be an issue with other customers as many paid agencies are recommending against using it. Review collected by and hosted on G2.com. What problems is Retention.com solving and how is that benefiting you? Theoretically helping us identify and retarget lost site visitors Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Aaron W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Aaron W.") AW Aaron W. Co-Founder Mid-Market (51-1000 emp.) 3/8/2023 "Happy that we started working with Retention.com" 5/5 What do you like best about Retention.com? We have millions of visitors each month that visit our marketplace and do not place an order with us on their first visit. It has been essential to connect with these customers and be able to make them an offer or engage with them to help with their decision to place an order with us. Retention.com helps improves this effort by connecting us better with our customers. Review collected by and hosted on G2.com. What do you dislike about Retention.com? I wish there were a way we could work with Retention.com to grow our email list even faster, either by matching a higher percentage of visitors or some other means. Pricing is a bit high. Review collected by and hosted on G2.com. What problems is Retention.com solving and how is that benefiting you? Retention.com is solving the problem of how we can make the most out of the traffic to our marketplace. Driving traffic has quickly become more expensive over the last several years so a platform like Retention.com helps with building your owned data and maximizing the impact of the advertising efforts. Review collected by and hosted on G2.com. Show More 3/20/2023 Current UserValidated ReviewerSource: Organic ![Cole K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Cole K.") CK Cole K. Ecommerce Director Mid-Market (51-1000 emp.) 6/7/2023 "Useful tool but the value is a bit overstated" 3.5/5 What do you like best about Retention.com? We've been using Retention.com, and there are some positive aspects that we appreciate. One of the best things about Retention.com is its ability to connect us with website visitors who initially don't make a purchase. This allows us to engage with them and improve conversion rates by providing targeted offers. Review collected by and hosted on G2.com. What do you dislike about Retention.com? While Retention.com offers benefits, we feel that the value provided may be slightly overstated. I would expect to see more revenue coming through the channel with the amount of orders and site visitors we see on a monthly basis. Review collected by and hosted on G2.com. What problems is Retention.com solving and how is that benefiting you? Retention.com addresses the challenge of optimizing website traffic and capturing interested prospects who didn't initially opt-in. By using Retention.com, we can build stronger connections with potential customers and improve our overall conversion rates. It helps us maximize the impact of our advertising efforts and ensures that interested prospects are not lost in the process. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Jacob B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jacob B.") JB Jacob B. Small-Business (50 or fewer emp.) 7/31/2023 "Works as Advertised - Which is Extremely Useful" 5/5 What do you like best about Retention.com? We like that is allows us to gather data that we would not have access to without it. Most of the customer emails that we are able to gather are extremely helpful in our marketing campaigns. Review collected by and hosted on G2.com. What do you dislike about Retention.com? The dashboard for Retention.com is extremely basic and could use improvement. Sometimes the software takes credit for customers that would have made a purchase any way but we are still well into a positive return on our investement even with that taken into account. Review collected by and hosted on G2.com. What problems is Retention.com solving and how is that benefiting you? We are able to collect customer email addresses that we would previously not have access to. This is helpful as most websites do not collect any data on 90% of their visitors. Review collected by and hosted on G2.com. Show More Response from Julia Bouterakos of Retention.com [Editedit](https://www.g2.com/survey_responses/retention-com-review-8379557/official_response/edit) Hi Jacob! Thank you for your positive review! We are always working toward improving the dashboard and we will absolutely share your feedback with the CS team. regarding any mistaken loss in credits, please get in touch with us @ support@retention.com Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Jacob B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jacob B.") JB Jacob B. Small-Business (50 or fewer emp.) 8/18/2023 "Grows Email List Much Faster" 5/5 What do you like best about Retention.com? I like that it helps us grow our email marketing list significantly faster than before. This ensures the time we spend on our email marketing, produces higher revenue than before. Review collected by and hosted on G2.com. What do you dislike about Retention.com? The Retention.com analytics could use improvement but overall I still think the service is great. Review collected by and hosted on G2.com. What problems is Retention.com solving and how is that benefiting you? Retention.com helps us identify email addresses from what would be anonymous visitors to our site. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Kevin S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kevin S.") KS Kevin S. Mid-Market (51-1000 emp.) 6/5/2023 "Good way to build list quickly" 4.5/5 What do you like best about Retention.com? We like being able to match an email address to our web visitors so that we can send them other offers and get them into our funnels. Overall the match rate has been good, and the open and click-through rates are surprisingly good for emails that did not optin. Review collected by and hosted on G2.com. What do you dislike about Retention.com? You do get some confused messages from people wondering how we acquired their emails, but it is surprisingly low. Review collected by and hosted on G2.com. What problems is Retention.com solving and how is that benefiting you? We have visitors on our site who don't optin, but are actually interested in hearing from us. Review collected by and hosted on G2.com. Show More Response from Julia Bouterakos of Retention.com [Editedit](https://www.g2.com/survey_responses/retention-com-review-8181342/official_response/edit) Thank you for the review, Kevin! We truly appreciate your feedback and look forward to watching your success with Retention.com! Current UserValidated ReviewerSource: Organic ![Paul D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Paul D.") PD Paul D. Small-Business (50 or fewer emp.) 4/10/2023 "A powerful tool if used correctly" 4.5/5 What do you like best about Retention.com? The fact that you can capture net new customers without doing anything is incredible. You can stick with your typical 5% subscribe rate with popups, or you can add retention and get upwards of 20-30 percent. Be sure to add them into different flows like abandon cart or browse abandon. Test test test. See what works and pushes them over the edge. It's not like a typical welcome series. The didn't sign up, so you have to go beyond your welcome discount to people who do subscribe. I recommend using Fondue cash rebates with retention to arbitrarily give a much larger discount... you can do a 40% cash back and because only 50% of people take you up on it, it's basically a 20% off coupon. It's not right now, but having Retention at scale could potentially be affecting our math on allowable CPA. We're a \<$1m company currently, and trust me, it pays for itself. Tell them Paul at Mosi Tea sent you. Sign up. Review collected by and hosted on G2.com. What do you dislike about Retention.com? You have to be careful with separating the retention "customers" for awhile to maintain the spam rate, etc. It's worth tracking and the extra sales you will get from it; however, this group will inherently have a higher spam rate and unsubscribe rate. Review collected by and hosted on G2.com. What problems is Retention.com solving and how is that benefiting you? Net new emails from people who showed interest but didn't sign up for our newsletter or take our quiz. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Consumer Goods](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Consumer Goods") UC Verified User in Consumer Goods Mid-Market (51-1000 emp.) 5/30/2023 "Decent tool - small flaws, but low cost." 3/5 What do you like best about Retention.com? Retention.com is an effective tool we use to identify anonymous web traffic. We have seen success in converting these users, and the cost to use it is relatively low. Review collected by and hosted on G2.com. What do you dislike about Retention.com? Unfortunately, the team. We've been with retention for a few years now and it feels like they have very high employee turnover; it can be really frustrating to have to re-explain things to new reps constantly & there have been times where we have no clear point of contact. Review collected by and hosted on G2.com. What problems is Retention.com solving and how is that benefiting you? The tool has allowed us to grow our contact list by providing email addresses for anonymous web browsers who visit our e-commerce site. We have seen increases in monthly sales as a result. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Jonathan L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jonathan L.") JL Jonathan L. Investor Small-Business (50 or fewer emp.) 7/13/2023 "Super Easy to Set up. Initial results positive" 4.5/5 What do you like best about Retention.com? The Set up was very easy. Starteed seeing results very quickly. Review collected by and hosted on G2.com. What do you dislike about Retention.com? Reporting or tutorials on reporting could be easier to truley understand where the incrementality is coming from Review collected by and hosted on G2.com. What problems is Retention.com solving and how is that benefiting you? Retention.com is helping us recapture revunue from site visitors were were currently losing by not being able to identify who they are. Review collected by and hosted on G2.com. Show More Response from Julia Bouterakos of Retention.com [Editedit](https://www.g2.com/survey_responses/retention-com-review-8316649/official_response/edit) We appreciate your positive review, Jonathan! Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Pratik R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pratik R.") PR Pratik R. Small-Business (50 or fewer emp.) 6/27/2023 "Didn't work for the first few month but seeing some conversion this month" 3/5 What do you like best about Retention.com? \_ Customer Success team is excellent in helping us with some strategies to increase the conversion rate Review collected by and hosted on G2.com. What do you dislike about Retention.com? - Has captured \<20% of traffic's email - Conversion rate of emails that we have got was very bad for the first few months Review collected by and hosted on G2.com. What problems is Retention.com solving and how is that benefiting you? It has helped us increase our email list Review collected by and hosted on G2.com. Show More Response from Julia Bouterakos of Retention.com [Editedit](https://www.g2.com/survey_responses/retention-com-review-8261752/official_response/edit) Hi Pratik! Thanks for your feedback, we truly appreciate it! It's common to see conversions pick up over time with our Grow product but if you are utilizing our Reclaim tool for cart and product abandonment, results tend to cultivate quicker. I also recommend checking out this article about how our attribution system - https://retention.com/support/how-attribution-works/ [See how Retention.com improved](https://retention.com/support/how-attribution-works/) Current UserValidated ReviewerSource: Organic ##### Categories on G2 [SMS Marketing](https://www.g2.com/categories/sms-marketing)[Visitor Identification](https://www.g2.com/categories/visitor-identification)[Personalization](https://www.g2.com/categories/personalization) [SMS Marketing](https://www.g2.com/categories/sms-marketing)[Visitor Identification](https://www.g2.com/categories/visitor-identification)[Personalization](https://www.g2.com/categories/personalization)[Identity Resolution](https://www.g2.com/categories/identity-resolution) [Show MoreShow Less](javascript:void(0);) ##### Explore More [Which wide column databases have the best price-to-performance ratio for large-scale OLTP?](https://www.g2.com/discussions/which-wide-column-databases-have-the-best-price-to-performance-ratio-for-large-scale-oltp)[Best application performance monitoring tools for medium enterprises](https://www.g2.com/discussions/best-application-performance-monitoring-tools-for-medium-enterprises)[Leading software for managing member communities online](https://www.g2.com/discussions/what-is-the-leading-software-for-managing-member-communities-online) [Which file recovery software has the most intuitive user interface and fastest learning curve?](https://www.g2.com/discussions/which-file-recovery-software-has-the-most-intuitive-user-interface-and-fastest-learning-curve)[Which capital project management platforms integrate natively with SAP and Oracle ERP systems so project cost data flows automatically into financial reporting without manual uploads?](https://www.g2.com/discussions/which-capital-project-management-platforms-integrate-natively-with-sap-and-oracle-erp-systems-so-that-project-cost-data-flows-automatically-into-financial-reporting-without-manual-uploads%20)[Pros and Cons Details](https://www.g2.com/products/retention-com/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)