---
title: Retell AI Reviews
meta_title: 'Retell AI Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 2638 reviews by the users' company size, role or industry
  to find out how Retell AI works for a business like yours.
aggregate_rating:
  rating_value: 4.8
  review_count: 2638
  scale: '5'
date_modified: '2026-08-06'
parent_category:
  name: AI Agents
  url: https://www.g2.com/categories/ai-agents
---

# Retell AI Reviews
**Vendor:** Retell AI  
**Category:** [AI Agents For Business Operations](https://www.g2.com/categories/ai-agents-for-business-operations)  
**Average Rating:** 4.8/5.0  
**Total Reviews:** 2,638
## About Retell AI
Retell AI is a powerful conversational AI platform designed to automate voice, SMS, and chat interactions with natural, humanlike performance. Built on top of your choice of large language models (LLMs), Retell allows teams to spin up real-time AI agents that handle calls, trigger messaging workflows, and integrate seamlessly into your existing systems—all without writing code. At its core, Retell delivers Voice Agent Automation that feels indistinguishable from speaking with a real person. Calls are handled by LLM-native agents that respond within 600 milliseconds, support multi-turn logic, and operate across 31+ languages with native-quality speech. You can build and manage your own agent flows using an intuitive drag-and-drop builder that supports IVR trees, dynamic transfers, real-time webhooks, and CRM integration. Whether you’re scheduling appointments, answering FAQs, or qualifying leads, these agents are fast, reliable, and production-ready. Beyond voice, Retell also enables SMS and chat automation. Agents can send contextual messages during or after phone calls, or operate as standalone text/chat bots. You can use Twilio numbers or bring your own for outbound campaigns, enabling flexible, multi-channel engagement. To ensure quality and insight, Retell offers built-in testing and QA tools. You can simulate conversations, A/B test call flows, and monitor live call data through detailed dashboards. Track CSAT, latency, sentiment, and conversation outcomes—all in one place. Voice agents can be deployed via Twilio, SIP, branded caller ID, or embedded using Retell’s web SDKs. Unlike legacy IVR or scripted systems, Retell is built from the ground up to be AI-native and fully customizable. Whether you’re in healthcare, logistics, fintech, or customer support, Retell’s platform lets you scale personalized conversations across channels—boosting customer satisfaction and reducing operational costs.



## Retell AI Pros & Cons
**What users like:**

- Users find the **ease of use** of Retell AI enhances their workflow with simple prompts and integration. (494 reviews)
- Users appreciate the **ease of use and smooth functionality** of Retell AI, making it accessible for everyone. (144 reviews)
- Users appreciate the **straightforward interface** of Retell AI, finding it quick and easy to learn and use. (142 reviews)
- Users highlight the **ease of integrations** , appreciating how intuitively they can connect with third-party services. (119 reviews)
- Users appreciate the **simple and clean UI** of Retell AI, making it easy for anyone to create voice agents. (112 reviews)
- Users appreciate the **easy integrations** of Retell AI, which enhance automation and customization with third-party voice providers. (99 reviews)
- Users find the **setup process incredibly easy** and user-friendly, enhancing the overall experience with Retell AI. (95 reviews)
- Customizability (90 reviews)
- Efficiency (82 reviews)
- Easy Setup (75 reviews)

**What users dislike:**

- Users feel the need for **missing features** like diverse voices, native CRM integrations, and more SIP trunking options. (116 reviews)
- Users feel Retell AI is **expensive** compared to alternatives, particularly feeling the cost for testing is excessive. (87 reviews)
- Users find the **steep learning curve** challenging, though support is available to ease the process. (80 reviews)
- Users find the **limited features** of Retell AI hinder functionality, necessitating reliance on additional tools for testing. (66 reviews)
- Users experience **poor understanding** of conversation types, leading to misaligned interactions and increased manual tuning efforts. (64 reviews)
- Inaccuracy (58 reviews)
- Users experience **integration issues** with Retell AI, particularly with third-party tools and SMS setups being complicated. (49 reviews)
- Complexity (40 reviews)
- Limited Language Support (40 reviews)
- Users wish for more **customization options** , particularly to enhance the male voice features in Retell AI. (37 reviews)

## Retell AI Reviews
  ### 1. Great voice solutions, but a little expensive too.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Medical Practice

**Reviewed Date:** May 01, 2026

**What do you like best about Retell AI?**

It's simple UI and setup also its direct easy setup features, great analytics, the history saving with all call recordings and tracking.

**What do you dislike about Retell AI?**

Its little on the expensive side, and sometimes even a negative call is marked as neutral. And MOST IMPORTANTLY:

How do I know which agent has incurred me how much bills like do we have agent specific bills? I'm building multi tenant dentist receptionists so multiple doctor receptionists would be there on one acc so how would I know how much to charge to each dr if i get a combined bill.

**What problems is Retell AI solving and how is that benefiting you?**

LLM + API + Voice layer-

  ### 2. The platform is powerful, reliable, and the voice quality is second to none. It exceeds expectations

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care

**Reviewed Date:** May 15, 2026

**What do you like best about Retell AI?**

Truly a top-tier solution for the AI industry

**What do you dislike about Retell AI?**

While the platform is top-tier, the pricing can be a bit steep for high-volume startups

**What problems is Retell AI solving and how is that benefiting you?**

The Problem: Most bots keep talking even if the user tries to correct them or ask a question mid-sentence.
The Solution: Retell’s advanced turn-taking model detects when a human starts speaking, immediately stops the bot, and recalibrates the response.
My Benefit: This is crucial for your appointment rescheduling workflows. It allows patients to say, "Wait, that day doesn't work," and the bot will immediately adapt without talking over them.

  ### 3. Best AI voice agent plateform

**Rating:** 5.0/5.0 stars

**Reviewed by:** Uzair A. | Founder &amp; CEO | AI Agency for Roofing

**Reviewed Date:** April 16, 2026

**What do you like best about Retell AI?**

Reader layer is really good, easy to understand, and makes agents. It also has a lot of functionalities and tells how much it's going to cost per minute and how we can increase or decrease our cost based on performance.

**What do you dislike about Retell AI?**

Nothing yet. It's working well for me. The only thing I want is a direct integration of little AI with go high level Sierra.

**What problems is Retell AI solving and how is that benefiting you?**

It solves the most important problem that is missed calls. Apart from that, lead follow-up, it calls the lead instantly as soon as they contact us. Plus, it can do everything a human receptionist can but a hundred times better.

  ### 4. Powerful AI voice platform for building real business automation.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Legal Services

**Reviewed Date:** March 15, 2026

**What do you like best about Retell AI?**

Retell.ai makes it easy to build real-time voice agents and automate phone workflows without heavy development. The platform is great for creating intake systems, demos, and business automation quickly, and the voice interaction feels very natural compard to many other tools.

**What do you dislike about Retell AI?**

The platform can have a learning curve for new users, especially when setting up variables, routing, and integrations. Some clearer onboarding tutorials or example templates for common business use cases would make it even easier to get started.

**What problems is Retell AI solving and how is that benefiting you?**

Retell.ai helps automate phone conversations and intake processes for businesses. It allows me to build AI voice agents that can answer calls, collect information from clients, and route requests automatically, which saves time and helps businesses respond to leads faster.

  ### 5. Retell AI Powers Intelligent, Real-World Voice Receptionists

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services

**Reviewed Date:** March 28, 2026

**What do you like best about Retell AI?**

Retell is an excellent platform for building AI Voice Receptionists that go beyond simple chatbots. Its low-latency voice interaction, strong function-calling capabilities, and smooth integration with tools like n8n make it ideal for real-world use cases such as booking, enquiry handling, and customer triage.

It enables a powerful combination of natural conversation and structured automation, allowing businesses to deploy voice agents that are both user-friendly and operationally reliable. With the right backend design, Retell can support production-grade systems with impressive performance.

**What do you dislike about Retell AI?**

Steep Learning Curve (Not beginner-friendly). Retell is engineering-first, not plug-and-play and requires understanding of:
- prompts
- function calling
- backend orchestration (e.g. n8n in your case)

**What problems is Retell AI solving and how is that benefiting you?**

Retell AI solves one of the biggest challenges for service businesses—handling phone calls efficiently and consistently. Instead of missed calls, manual booking, and limited availability, it enables natural, real-time conversations that can trigger actual business actions like capturing customer details and booking jobs.

In my implementation, Retell acts as the voice layer, seamlessly connecting callers to backend workflows via n8n and systems like Jobber. This transforms a simple phone call into a fully automated, end-to-end process.

The real benefit is scale and efficiency: a 24/7 AI receptionist that never misses a call, reduces admin workload, and delivers a consistent customer experience. When combined with a well-designed backend, Retell becomes a powerful foundation for production-grade AI voice systems.

  ### 6. Powerful AI calling platform with great voice quality

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Telecommunications

**Reviewed Date:** March 26, 2026

**What do you like best about Retell AI?**

What I like best about Retell AI is how easy it is to create and manage AI voice agents without making the process feel overly technical. The platform is modern, intuitive, and makes it much faster to test conversational flows, voice interactions, and automation use cases. It also does a good job of helping teams move from idea to working solution quickly.

**What do you dislike about Retell AI?**

One downside is that, like many AI platforms, there can still be a learning curve when trying to fine-tune the experience for specific real-world scenarios. Some areas could benefit from even more flexibility, clearer guidance, or deeper customization options depending on the complexity of the use case. While the platform is strong overall, there is still room for improvement in refinement and advanced control.

**What problems is Retell AI solving and how is that benefiting you?**

Retell AI helps by filtering out unqualified calls before they reach our live agents. This saves our team time, reduces unnecessary support workload, and lowers costs by allowing our agents to focus on calls that actually need human attention.

  ### 7. Exceptional Service and Outstanding Performance from Retell AI

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services

**Reviewed Date:** April 15, 2026

**What do you like best about Retell AI?**

What I like best about Retell AI is how easy it makes building and deploying AI agents for real-world use. Its seamless integration with Twilio numbers allows for quick setup of voice interactions without technical friction, and the support for web hooks makes it simple to connect with our internal systems and automate workflows.

**What do you dislike about Retell AI?**

Honestly, I did not find any thing bad yet.

**What problems is Retell AI solving and how is that benefiting you?**

Retell AI is solving a key challenge we faced in building multi-flow AI agents. Previously, it was difficult to manage different conversation paths using single-prompt agents on other platforms, which limited flexibility and scalability. With Retell’s conversational flow agent, we can now design and handle multiple conversation flows within a single agent seamlessly. This has significantly improved our ability to create more dynamic, context-aware interactions, making our agents far more effective and adaptable to real user conversations.

  ### 8. Powering Our Restaurant POS with Voice AI built using Retell

**Rating:** 5.0/5.0 stars

**Reviewed by:** Qazi Y. | AI Engineer, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 07, 2026

**What do you like best about Retell AI?**

The docs are easy to read and fairly easy to follow. I also like their transparency when it comes to pricing. On top of that, Retell is highly flexible and customizable, making it a great fit for my use case.

**What do you dislike about Retell AI?**

So far, I’ve had a positive experience. However, there was one occasion when I emailed to ask about custom STT integration and didn’t receive a response.

**What problems is Retell AI solving and how is that benefiting you?**

We’re building a voice AI agent for our restaurant POS system that helps customers place orders and answer questions about the restaurant or menu. Retell takes care of calling, STT, TTS, and VAD, which has made things much easier and let us focus on the core business.

  ### 9. Simple, Fast, and Flexible AI Calling Solution

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Health, Wellness and Fitness

**Reviewed Date:** April 06, 2026

**What do you like best about Retell AI?**

What I like best about Retell AI is its low latency, which makes voice conversations feel smooth and natural instead of robotic or delayed. On top of that, the pay-as-you-go pricing model is a big advantage, it gives flexibility and keeps costs under control as you scale

**What do you dislike about Retell AI?**

There’s not much to dislike, but having a wider variety of built-in voices would make the platform even better

**What problems is Retell AI solving and how is that benefiting you?**

For me, it’s been especially beneficial because I can quickly deploy AI voice agents for use cases like customer support and follow-ups without worrying about heavy backend setup. It also helps reduce operational costs while improving response speed and consistency

  ### 10. Best platform for building multi-tenant voice agents at scale

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Software

**Reviewed Date:** March 24, 2026

**What do you like best about Retell AI?**

We run an AI automation agency focused on the German restaurant market and use Retell AI as our core voice agent platform. We've built a multi-tenant system where each restaurant client gets their own AI phone agent ("Claire") handling reservations, menu questions, and allergen info.
What stands out: the API is flexible enough to let us dynamically inject per-tenant configs (knowledge bases, prompts, calendar integrations) at runtime via n8n workflows. Latency is solid, the LLM flexibility is a big plus, and onboarding new clients is fast — we can spin up a new restaurant agent in under an hour.
We serve the DACH market so GDPR matters. Retell's setup works well with our Twilio integration for German phone numbers. The dashboard gives good visibility into call history and quality.

**What do you dislike about Retell AI?**

The KYC verification process has been frustrating — we've had issues with selfie verification that required back-and-forth with support.

**What problems is Retell AI solving and how is that benefiting you?**

Many businesses miss calls during peak hours or outside of business hours, leading to lost revenue and frustrated customers. Retell AI lets us build voice agents that handle inbound calls 24/7 — answering common questions, booking appointments, and routing urgent calls to the right person. For us as an agency, it's the backbone of our product offering. We don't have to build voice infrastructure from scratch, we can plug in any LLM we want, and onboarding new clients is fast. That means we can scale without scaling complexity.

  ### 11. Great tool and great service

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 25, 2026

**What do you like best about Retell AI?**

Retell AI makes it easy to deploy AI voice agents without needing a big tech team. The batch call feature saves a ton of time for client outreach. The conversation flow builder is intuitive and the voice quality is very natural. Great tool for small business owners.

**What do you dislike about Retell AI?**

The SMS campaign approval process could be faster and clearer. It would also help to have more built-in tutorials for non-technical users. Pricing can add up quickly depending on call volume, so more flexible plans would be welcome.

**What problems is Retell AI solving and how is that benefiting you?**

As a solo credit repair business owner, I don't have a team to follow up with clients. Retell AI solves that. It handles outbound calls automatically so no lead goes cold. It saves me hours every week and helps me stay in touch with more clients without hiring anyone

  ### 12. Best voice AI infrastructure we’ve used for real-world deployments

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jon B. | Technical Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 21, 2026

**What do you like best about Retell AI?**

The low latency and control over the call flow are what set it apart. You can build fairly complex logic around conversations while still keeping responses fast enough for natural interactions, which is critical in live call environments.

**What do you dislike about Retell AI?**

Pricing can become harder to predict at scale since you’re layering LLM, voice, and telephony costs on top of the base rate.

**What problems is Retell AI solving and how is that benefiting you?**

It solves the challenge of handling high volumes of phone conversations in real time without human bottlenecks. For us, that means faster response times, no missed opportunities, and the ability to scale call handling without increasing team size.

  ### 13. geliştirme

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer & Network Security

**Reviewed Date:** April 13, 2026

**What do you like best about Retell AI?**

Retell AI is very impressive and easy to use. It provides fast, accurate responses and helps automate workflows efficiently. The interface is user-friendly and the overall experience is smooth and reliable.

**What do you dislike about Retell AI?**

Sometimes the platform can feel limited in customization options, and there may be occasional delays or inconsistencies in responses. Improving flexibility and adding more advanced features would make it even better.

**What problems is Retell AI solving and how is that benefiting you?**

Retell AI helps automate customer communication and repetitive tasks, reducing manual workload and saving time. It improves response speed and consistency, which enhances customer satisfaction. This allows us to focus more on core business activities instead of handling routine operations.

  ### 14. AI Voice Wizardry

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising

**Reviewed Date:** March 30, 2026

**What do you like best about Retell AI?**

My favorite feature of the Retell platform is the availability of Flex Mode for conversational flow. It helps the conversations be more human-like.

**What do you dislike about Retell AI?**

With the rapid advances in AI models, I would like to have the Retell platform auto-build the agents utilizing voice commands like the vibe coding platforms and have the voice agent do self-testing and repair.

**What problems is Retell AI solving and how is that benefiting you?**

Retell voice agents are helping businesses deal with repetitive tasks through phone systems. There are numerous applications that my business are focused on in the health care space. Preoperative call reminders, booking appointments, responding to repetitive frequently asked questions and post operative follow-up. The AI voice agents are carrying out these activities normally done by office staff. The cost savings are enormous. The Conversations are consistent. The reduction in missed calls for clients leads to significantly increased revenue with installed systems paying for themselves in months, not years.

  ### 15. Web Developer

**Rating:** 5.0/5.0 stars

**Reviewed by:** Valeed N.

**Reviewed Date:** June 17, 2026

**What do you like best about Retell AI?**

Its attachable as trigger to agents. I can attach it to my website to call my clients over the whatsapp or other social networks.

**What do you dislike about Retell AI?**

It should be available off the platform instead of relaying on the platform itself.

**What problems is Retell AI solving and how is that benefiting you?**

Its able to place and receive calls from and to the clients at any time and in any language. Which means I can communicate with any client and at any time.

  ### 16. Love it. Can't imagine my business without it now.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Management Consulting

**Reviewed Date:** March 20, 2026

**What do you like best about Retell AI?**

Very easy and intuitive to use. Gives me great customization options to make it as in-depth as I need it to. I can quickly deploy or change out functions and it takes affect immediately. It saves a significant amount of money spent on live agent calls. I actually enjoy listening to some of the calls and hear telemarketers give up when they finally realize it's AI.

**What do you dislike about Retell AI?**

The only thing I didn't like was the default time for the silence and time duration before the call hung up. Calls usually do not take very long at all (maybe 2-3 minutes) so having a 30 minute silence and 1 hour duration before the AI hangs up is kind of overboard. So those new to it don't pay attention, they are paying for extra air time for nothing.

**What problems is Retell AI solving and how is that benefiting you?**

Solving a financial problem to say the least. It is much cheaper to pay for the usage, only when it is used. It's also solving a manpower problem. I can have multiple calls come in and it requires no additional live agents. Additionally, it's also solving an education problem where you have to rely on live agents knowing what to do, what to say, how to say, when to say it, etc. With RetellAI, you train it once and it knows what to do. You can modify it overtime, but at least each time you modify, that is it. It doesn't require constant reminders and training.

  ### 17. Really awesome experience while using Retell AI Agent

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sneh A. | Feature Presentation Coordinator

**Reviewed Date:** June 14, 2026

**What do you like best about Retell AI?**

It has provision to get new number & agent & pricing is also good

**What do you dislike about Retell AI?**

All good till now, there is nothing for disliking it

**What problems is Retell AI solving and how is that benefiting you?**

I am an AI & Automation Enablement Leader. I utilized Retell AI to create demo for healthcare university at Virginia who deals with Doctrate degree seeking candidates. I utilized the agent to do first level call to the leads an dunderstand & recommend program to them.

  ### 18. sick for beginners and advanced

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services

**Reviewed Date:** May 16, 2026

**What do you like best about Retell AI?**

The simplicity of the tool and the ability to create complex agents makes it so that beginners can use it and advanced people can also leverage it to get tailored results.

**What do you dislike about Retell AI?**

Maybe instead of cal.com there should be other things integrated into it so that it functions. It has more integrations and that would be great.

**What problems is Retell AI solving and how is that benefiting you?**

I'm able to create an AI receptionist and serve different businesses with it and they're able to use it for an off-hour missed call capture tool. It's amazing.

  ### 19. Fantastic AI agent

**Rating:** 5.0/5.0 stars

**Reviewed by:** Aboud T. | BDM, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 25, 2026

**What do you like best about Retell AI?**

Easy-to-use app that feels friendly and really understands your needs.

**What do you dislike about Retell AI?**

It’s a little bit costly, and I’d like to see more plan options for beginners.

**What problems is Retell AI solving and how is that benefiting you?**

Calling leads

  ### 20. Retell AI is hands down the best voice platform we have used.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Financial Services

**Reviewed Date:** June 19, 2026

**What do you like best about Retell AI?**

The interface is easy to navigate and build with, VERY beginner-friendly.

**What do you dislike about Retell AI?**

Customer support is trash, Extremely difficult to get any human to help and when its an urgent matter I don't want to talk to an AI assistant that just redirects to different guides and group chats. TERRIBLE approach to customer service. And I use a lot of software.

**What problems is Retell AI solving and how is that benefiting you?**

Everything phone operations for myself and my clients.

  ### 21. Brilliant Visual Builder for Highly Controlled AI Conversation Flows

**Rating:** 4.5/5.0 stars

**Reviewed by:** Hilton Wayne H. | Agent owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 23, 2026

**What do you like best about Retell AI?**

The ability to create single-prompt conversation flows, as well as more structured conversation flows, that can be used in highly controlled environments (like medical settings, etc.) is absolutely brilliant. In my opinion, the visual method for building these conversation flows is better than any other AI voice agent.

**What do you dislike about Retell AI?**

It would have been really useful if Retell had an AI connection to an LLM that could torture-test conversational context flows, so it could automatically catch and eliminate bugs.

**What problems is Retell AI solving and how is that benefiting you?**

Retell is letting me build the highest-quality AI voice receptionist for my client, and I’ve tested everything else.

  ### 22. Great experience with Retell AI. Easy setup, natural voice interactions, and smooth integrations.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Computer Software

**Reviewed Date:** May 29, 2026

**What do you like best about Retell AI?**

Retell AI makes it easy to build AI voice agents with natural conversations, smooth integrations, and reliable call handling.

**What do you dislike about Retell AI?**

No major issues found so far. The overall experience with Retell AI has been smooth and reliable. but the cost per call/min feels a bit expensive.

**What problems is Retell AI solving and how is that benefiting you?**

We're automating outbound utility verification calls for property managers - Retell AI handles IVR navigation, asks structured questions, and classifies responses so our team never has to make a manual call again.

  ### 23. Perfect, low-latency conversational voice engine for powering our VoxiQa AI receptionist.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Alex T.

**Reviewed Date:** May 28, 2026

**What do you like best about Retell AI?**

Ultra-low    latency    and    great API

**What do you dislike about Retell AI?**

Pricing   is   steep   at   high volumes

**What problems is Retell AI solving and how is that benefiting you?**

Retell AI solves the massive complexity of building low-latency, real-time voice infrastructure. Instead of spending months building WebRTC pipelines and stitching together separate STT and TTS engines, we can leverage their unified API. This heavily benefits us by dramatically cutting down our development time for VoxiQa AI Voice Receptionist, allowing us to deliver an ultra-realistic, human-like call experience with sub-second latency right out of the box.

  ### 24. 1st Agent on the go - work in progress

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Hospitality

**Reviewed Date:** June 01, 2026

**What do you like best about Retell AI?**

The workflow is easy to get set up - flexibility  updating the prompt and knowledge base , adding the voice agent from 11 labs refining the agent tone - making customisation easy. documenting processes to the testing stage excellent.

**What do you dislike about Retell AI?**

There were delay times updating the prompts... other than that nothing to report

**What problems is Retell AI solving and how is that benefiting you?**

Clarity and professionalism - the agent voice is consistent in character and tone - intuitive responses to questions- and exit tone is great.

  ### 25. I really like how is to use the whole platform is and how quick you can create something new.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising

**Reviewed Date:** March 16, 2026

**What do you like best about Retell AI?**

What I like most about Retell AI is how fast it is to build and deploy a working voice agent. The setup is very straightforward, and being able to control the conversation with a single prompt makes it easy to iterate and improve the call flow quickly. The call quality and voice realism are also impressive, especially when paired with custom instructions. It’s been very useful for building AI receptionist demos and automations without needing a complicated engineering setup.

**What do you dislike about Retell AI?**

One area that could be improved is the amount of fine-tuning available for conversation timing and realism. Sometimes the AI responds a bit too quickly or can feel slightly robotic without adjusting several settings. It would be helpful if more of these controls were easier to access or had clearer default recommendations for building natural sounding phone agents.

**What problems is Retell AI solving and how is that benefiting you?**

Retell AI helps solve the problem of missed calls for service businesses. It allows us to set up an AI receptionist that answers calls, collects customer information, and ensures leads are captured even when the business owner is busy on a job. This helps prevent lost customers and keeps lead intake organized automatically.

  ### 26. Excellent product, totally recommended for public transport agencies

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Transportation/Trucking/Railroad

**Reviewed Date:** March 13, 2026

**What do you like best about Retell AI?**

The most useful aspects are its simplicity, documentation, integration, and constant evolution. What I liked the most and defined its use was the integration with SIP centers.

**What do you dislike about Retell AI?**

Micro-cuts, the audio often cuts out during calls. The latency with the models.
- Not all models work the same way with the same prompt, I think they should be grouped in some way according to their use.

**What problems is Retell AI solving and how is that benefiting you?**

In today's companies, resolve the lack of resources during peak hours, congestion, night shifts, days off, or non-working days. Help companies increase their call handling volume without the need to hire people and the high costs that this entails for just a few hours of work.

  ### 27. Easy To Use, Straightforward and Gets the Job Done

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Real Estate

**Reviewed Date:** April 26, 2026

**What do you like best about Retell AI?**

It has an intuitive UI, no need for tech experience or knowledge for set up. It fairly straightforward and the starting credits help you test and use it before committing.

**What do you dislike about Retell AI?**

I can't find an easy way to forward all or multiple agents to one 800 number. I'm not sure if it's possible.

**What problems is Retell AI solving and how is that benefiting you?**

It's got a nice selection of agents and describes their style. It taking phone calls, providing information in a humanistic way. Real conversations with little stutter. Frees up a tremendous ammount of time for me to focus on other projects.

  ### 28. Retell is the best I've worked with!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Software

**Reviewed Date:** May 30, 2026

**What do you like best about Retell AI?**

It is by far the easiest to work with when I am developing agents or creating a new workflow.

**What do you dislike about Retell AI?**

Not much to say about disliking it, only thing I've had issue with is batch calls and getting the csv file to work correctly.

**What problems is Retell AI solving and how is that benefiting you?**

Retell is solving the problems of call management and helping me build agents to handle the excess calls that come into the business and allow humans to do more important duties.

  ### 29. Retell's AI voice agents are great!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Professional Training & Coaching

**Reviewed Date:** May 26, 2026

**What do you like best about Retell AI?**

Responsiveness of AI to training prompts
Transcription of voice calls and outputting of data to external webhooks

**What do you dislike about Retell AI?**

Interface is not easy for first-time users

**What problems is Retell AI solving and how is that benefiting you?**

Retell AI is acting as the first point of contact for my clients - the opportunity exists to ensure that a client never has to wait to access my expertise ever again - they can talk to an agent who is empathetic, knowledgeable, positive and oriented towards producing outcomes for the client.

  ### 30. i highly recommand retell ai

**Rating:** 5.0/5.0 stars

**Reviewed by:** canopus  a. | director, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 27, 2026

**What do you like best about Retell AI?**

Conversational Fluidity. Its ultra-low latency and natural interruption handling make the voice interaction feel human rather than a staggered exchange of data.

**What do you dislike about Retell AI?**

Premium Pricing. You pay a significant markup for the orchestration. For high-scale operations, the per-minute cost is much steeper than building a custom stack.

**What problems is Retell AI solving and how is that benefiting you?**

Latency Gap: Eliminates the awkward 2–3 second delay in AI speech, making conversations feel real-time.

Interruption Handling: Allows users to "barge in" naturally without the AI talking over them.

Workflow Friction: Automates the bridge between a phone call and your database (booking, CRM updates).

  ### 31. I am a beginner at building voice agents. Retell was very beginner friendly, easy to navigate.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Construction

**Reviewed Date:** June 10, 2026

**What do you like best about Retell AI?**

Beginner friendly and easy to learn. Also really easy to navigate.

**What do you dislike about Retell AI?**

I don't know enough to comment. So far i don't have any complaints

**What problems is Retell AI solving and how is that benefiting you?**

I am starting a AI voice agency. I build voice agents for home service companies (roofers, plumbers, electricians etc) So they don't miss out on calls. When they miss out on calls they miss out on potential work which means missing out on revenue.

  ### 32. CTO

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Software

**Reviewed Date:** April 14, 2026

**What do you like best about Retell AI?**

It is quite simple to use, and all the modular components work well together. Most importantly, the technical integration is very convenient.

**What do you dislike about Retell AI?**

The number of available phone numbers for integration is quite limited. Currently, it is restricted to certain U.S. regions, making it impossible to connect numbers from Japan or other countries. 

The service would be much better if it supported a wider range of international integrations.

**What problems is Retell AI solving and how is that benefiting you?**

It primarily addresses the issue of making phone calls. 

I personally use it to develop a feature that utilizes AI to make calls and handle restaurant reservations for users.

  ### 33. Best voice agent

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising

**Reviewed Date:** June 06, 2026

**What do you like best about Retell AI?**

I tried other voice agents and Retell in my opinion is the most advanced voice agent out there. It sounds very natural, deals with rejection, has the ability to switch between englis and spanish in the same conversation.

**What do you dislike about Retell AI?**

Nothing to negative to say at this moment.

**What problems is Retell AI solving and how is that benefiting you?**

I am using retell to help realtors and loan officers increase their lead capture and margins by never loosing a phone call again/.

  ### 34. Intuitive, Seamless and Polished

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ravi P. | Senior Manager

**Reviewed Date:** May 16, 2026

**What do you like best about Retell AI?**

The flow design, convert to chat agent easy access to all the options i don't have to keep searching a lot for options that are available. Easy webhook integrations and integrations with other platforms

**What do you dislike about Retell AI?**

Haven't come across anything that i dislike for now

**What problems is Retell AI solving and how is that benefiting you?**

I have been able to use an show Retell to budding entrepreneurs on how they can easily bring their offline business online and many have even managed to build products and integrate it in their business

  ### 35. It is very easy to use and very efficient.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services

**Reviewed Date:** March 17, 2026

**What do you like best about Retell AI?**

Retell AI is a game-changer because the low latency makes voice conversations feel incredibly natural and fluid. I also love how well it handles interruptions, allowing for a back-and-forth experience that actually feels human rather than scripted.

**What do you dislike about Retell AI?**

The main issue is that it sometimes start to glitch out once the conversation goes on for a while. You'll be having a great, natural-sounding call, but then it occasionally gets confused or starts repeating itself out of nowhere.

**What problems is Retell AI solving and how is that benefiting you?**

It his helping me help businesses with their work, making sure every call gets answered. This is benefiting me because I get to see the community become more efficient in every-day life.

  ### 36. I love that they give beginners credit so we can learn to use it first test it and then deliver it

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Individual & Family Services

**Reviewed Date:** April 27, 2026

**What do you like best about Retell AI?**

giving beginners credit id the best thing about them if like you are selling it as service you dont need to money to start

**What do you dislike about Retell AI?**

what i dont like about then is that they dont have integration. So like if i want to do outbound calls i would have to make a list or use n8n out side of retell which can be frustrating. so if they had integration with Facebook leads in retell itself it would be great

**What problems is Retell AI solving and how is that benefiting you?**

Handling calls for me saves me a lot of time

  ### 37. Incredible

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Financial Services

**Reviewed Date:** June 12, 2026

**What do you like best about Retell AI?**

Having led large teams of SDR's, I find it unbelievable that I can replicate the same booking percentage with AI at 95% cheaper

**What do you dislike about Retell AI?**

It's all new and a learning curve for everyone but it's only going to get better

**What problems is Retell AI solving and how is that benefiting you?**

All my outbound cold calling is automated to the point i am looking to 10x the amount of business with no growth or cost to hire

  ### 38. Why i trust retella ai to be used for my B2B automation service.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Industrial Automation

**Reviewed Date:** April 03, 2026

**What do you like best about Retell AI?**

its very straight forward. set up is simple and navigating is smooth i mean you can learn how to use the app very quickly.

**What do you dislike about Retell AI?**

i have yet to find anything that is worth a complaint.

**What problems is Retell AI solving and how is that benefiting you?**

Its saving me me from having to connect several apps in a janky way. its just a done and ready system for voice agents that can have an intelligent customer service conversation that is extremly flexible honeslty. 

humans are obsolete when it comes to setting or even basic customer service calls because of how developed not just retella is but AI LLMs in general.

  ### 39. Great AI Voice Agent for Lead Qualification in Digital Marketing

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Consulting

**Reviewed Date:** March 06, 2026

**What do you like best about Retell AI?**

What I like most about Retell AI is how natural the voice conversations sound. I use it for my digital marketing consulting services to handle inbound inquiries and qualify leads. It can ask prospects about their business, marketing goals, budget, and timeline before they speak with me. This saves a lot of time and helps filter serious leads. The response speed and conversational flow are also very impressive.

**What do you dislike about Retell AI?**

The setup requires some time to design the right conversation flow and prompts. If the prompts are not well structured, the responses can feel a bit generic. Also, for very specific or technical marketing questions, a human response is still needed.

**What problems is Retell AI solving and how is that benefiting you?**

Retell AI helps automate initial client conversations and lead qualification for my digital marketing consulting services. Instead of answering the same questions repeatedly, the AI collects key information from prospects and prepares them before booking a consultation. This improves efficiency, saves time, and helps me focus more on strategy and client work.

  ### 40. Easy to setup

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Automotive

**Reviewed Date:** May 15, 2026

**What do you like best about Retell AI?**

Retell AI makes it incredibly easy to launch high-quality voice agents that handle real customer calls with human‑like responsiveness. It abstracts away the complexity of telephony, speech, and LLM orchestration so I can focus on workflows and outcomes instead of infrastructure

**What do you dislike about Retell AI?**

Overall I’m very happy with Retell AI, but I’d like clearer, more consolidated pricing and usage visibility, especially for international calls. Better built‑in analytics and debugging/tracing for complex agents would also make optimization easier.

**What problems is Retell AI solving and how is that benefiting you?**

multiple use cases

  ### 41. It simply works, has great features, and is quite flexible.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Sports

**Reviewed Date:** April 04, 2026

**What do you like best about Retell AI?**

For me, the most interesting utility is the fact that you can create custom functions that work, and best of all: There is an AI from Retell AI itself that can help make them.

**What do you dislike about Retell AI?**

Well, I don't like it when bots take a long time to respond, but I admit that's just due to my low effort in configuring them correctly. It's not you... It's me.

**What problems is Retell AI solving and how is that benefiting you?**

Well, basically it helps to have 24-hour service, and also to call the lead as soon as they fill out the form with their phone number and give consent to be called.

  ### 42. A breath of fresh air

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services

**Reviewed Date:** April 06, 2026

**What do you like best about Retell AI?**

After struggling to get Voice AI on another platform to quote prices correctly, was able to get it to work in Retell AI Conversation Flow. The previous platform did not offer phone numbers attached to Conversation Agents, only single prompt Voice AI.

**What do you dislike about Retell AI?**

I wish there were more templates with visible information so we could see well functioning Conversation Flow Agents work under the hood.

**What problems is Retell AI solving and how is that benefiting you?**

It resolved an issue where our agent was giving out incorrect information. This was corrected by using conversation nodes to limit the amount of data the AI had to reference at one time.

  ### 43. From Zero to Voice Agent Builder, Retell Makes It Surprisingly Accessible

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Software

**Reviewed Date:** March 05, 2026

**What do you like best about Retell AI?**

What I like about Retell AI is how refreshingly straightfoward it is to set up a voice agent. I'm highly impressed by the platform's flexibility, just being able to attach custom prompts and knowledge bases at the individual node level gives you precise control over how your agent behaves at every stage of a conversation. When it comes to testing the agent, that's also seamless and can be done directly from the dashboard without needing a physical phone. What impressed me the most is how natural the voices sound, the voices are so good you'd struggle to tell that you're speaking with an AI. The overalll interface is clean, intuitive, and easy to navigate even for someone just getting started.

**What do you dislike about Retell AI?**

Just like most AI platforms, email collection during live calls is still a challenge, a caller would either have to spell out their email letter by letter which is inconvenient or the agent mishears and captures it incorrectly. This is a known challenge across the industry but worth noting for anyone building agents that require email capture as part of their workflow.

**What problems is Retell AI solving and how is that benefiting you?**

Being able to respond to every lead and customer 24/7 without increasing overhead is a gamechanger and that's what Retell AI provides. Businesses can now deploy natural sounding voice agents that can qualify leads, book appointments and handle inquiries around the clock. What's more, it's also opening up a new career path, a technology that once required deep expertise and heavy infrastructure investment is now accessible enough to get a production ready agent running in days.

  ### 44. AI Agent retell setup review

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Construction

**Reviewed Date:** May 11, 2026

**What do you like best about Retell AI?**

I like how it is more fluid with conversations and faster than vapi or bland.  I was also impressed they integrated the new chat gpt voice model like the same day it came out....Vapi still doesn't have it

**What do you dislike about Retell AI?**

They do not have a way for agents to work through phone directories on outgoing calls to my knowledge.  The speed and realness offset this and made me switch back from vapi.

**What problems is Retell AI solving and how is that benefiting you?**

Replacing a human that makes and receives phone calls

  ### 45. Voice agents increasingly human

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Real Estate

**Reviewed Date:** February 27, 2026

**What do you like best about Retell AI?**

We have been using it for several months for our AI voice agents and those of our clients. The platform is evolving rapidly: interactions are becoming more and more natural, and the integrations allow for building efficient workflows in production.

**What do you dislike about Retell AI?**

Importing JSON files can sometimes generate errors, and the diagnosis could be clearer. It would also be a big plus to have a more native "live" appointment booking during outbound calls, with direct connection to the calendar.

**What problems is Retell AI solving and how is that benefiting you?**

Retell AI automates our calls (inbound/outbound) to qualify leads and follow up quickly. Result: less response delay, more conversations handled, and a real time saver for us and our clients.

  ### 46. Retell AI has been a game changer

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Publishing

**Reviewed Date:** March 04, 2026

**What do you like best about Retell AI?**

What I like best is how fast you can go from idea  working agent. The voice quality is strong, the call flow/routing is flexible, and it’s easy to iterate on prompts and qualification logic based on real calls. It feels built for production workflows (callbacks, screening, transfers), not just a fancy demo.

**What do you dislike about Retell AI?**

If I had to pick negatives: there’s still a learning curve to dialing in edge cases (interruptions, messy answers, long-winded callers), and you have to monitor early performance to tighten prompts and routing. Also, as you scale usage, managing costs/usage monitoring becomes important, so you’ll want good reporting habits from the start.

**What problems is Retell AI solving and how is that benefiting you?**

Retell AI is solving the “speed-to-contact” and “lead handling” problem—getting to inbound leads fast, asking the right qualifying questions consistently, and routing qualified prospects to the right place without relying on human availability. The benefit for us is higher contact rates, more qualified conversations, fewer wasted calls, and a smoother handoff/transfer process. It also reduces the load on our team by handling repetitive screening and follow-ups automatically, so humans focus on high-intent cases.

  ### 47. One of the Best AI Voice Platforms Available Today

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Restaurants

**Reviewed Date:** February 11, 2026

**What do you like best about Retell AI?**

What I like best about Retell AI is how easy it is to build and deploy AI voice agents. The platform is intuitive, the call quality is excellent, and the latency is very low. It makes creating realistic, natural conversations simple even for complex workflows.

**What do you dislike about Retell AI?**

There isn’t much to dislike, but I’m looking forward to Retell AI adding the new NVIDIA voice model. I believe it would enhance realism and make the conversations even more natural.

**What problems is Retell AI solving and how is that benefiting you?**

Retell AI solves the problem of missed calls and lost reservations for restaurants. Many restaurants can’t answer every call during peak hours, which leads to lost revenue. With AI voice agents handling reservations and inquiries automatically, restaurants capture more bookings, reduce staff workload, and improve customer experience.

  ### 48. Time and Money Savior

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Health, Wellness and Fitness

**Reviewed Date:** June 11, 2026

**What do you like best about Retell AI?**

The ability to create digital employees to pick up the phone for me.

**What do you dislike about Retell AI?**

Nothing as of now other than the curve to learn how to use everything, but that is expected.

**What problems is Retell AI solving and how is that benefiting you?**

I am not having to answer the phone for every single inquiry. Especially those that are typically asking about hours of operations or leadership staff. These are easily answered by AI Agents.

  ### 49. Best AI voice platform

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Logistics and Supply Chain

**Reviewed Date:** May 19, 2026

**What do you like best about Retell AI?**

I like that it can be connected with every software, and very beginner friendly, but you can also go in depth in terms of settings.

**What do you dislike about Retell AI?**

I’d say the one thing that I don’t really like is that we have to pay if I want to test my AI voice agent, but it’s really not that much.

**What problems is Retell AI solving and how is that benefiting you?**

I’m currently using retell to help roadside assistance companies to never miss a call in their business again.

  ### 50. It's actually mind blowing what Retell can do and how relatively simple it is to learn how to use it

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising

**Reviewed Date:** May 18, 2026

**What do you like best about Retell AI?**

I like the simple visual layout. It's all very clear.

**What do you dislike about Retell AI?**

Retell is the only voice Ai system I have used, so I don't have much to compare it to... but it came highly recommended to me in comparison to others. So far there isn't much to dislike about it!

**What problems is Retell AI solving and how is that benefiting you?**

Retell Ai is helping to catch leads that would otherwise possibly be lost to SMEs and helping those SME's to increase revenue as a result.



- [View Retell AI pricing details and edition comparison](https://www.g2.com/products/retell-ai/reviews?page=4&section=pricing&secure%5Bexpires_at%5D=2026-08-06+15%3A22%3A02+-0500&secure%5Bsession_id%5D=8dd6eabc-06af-48ad-b0e1-99548e7c67cd&secure%5Btoken%5D=f251bd76f906a172a2eda553a0917ede0d7f715dbf71ddbe980cce2688ce76b5&format=llm_user)
## Retell AI Integrations
  - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews)
  - [Asterisk](https://www.g2.com/products/asterisk/reviews)
  - [AWS Lambda](https://www.g2.com/products/aws-lambda/reviews)
  - [Azure Functions](https://www.g2.com/products/azure-functions/reviews)
  - [Bubble](https://www.g2.com/products/bubble/reviews)
  - [Calendly](https://www.g2.com/products/calendly/reviews)
  - [Claude](https://www.g2.com/products/anthropic-claude/reviews)
  - [Close](https://www.g2.com/products/close/reviews)
  - [CloudTalk](https://www.g2.com/products/cloudtalk/reviews)
  - [ElevenLabs](https://www.g2.com/products/elevenlabsio/reviews)
  - [Five9 Intelligent Cloud Contact Center Platform](https://www.g2.com/products/five9-intelligent-cloud-contact-center-platform/reviews)
  - [Genesys](https://www.g2.com/products/vitech-corporation-genesys/reviews)
  - [GHL](https://www.g2.com/products/ghl/reviews)
  - [Google Sheets for Confluence - Workspace Connector](https://www.g2.com/products/google-sheets-for-confluence-workspace-connector/reviews)
  - [Google Workspace](https://www.g2.com/products/google-workspace/reviews)
  - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews)
  - [LIVEBOX](https://www.g2.com/products/livebox/reviews)
  - [Make](https://www.g2.com/products/integromat-by-celonis-make/reviews)
  - [Modal](https://www.g2.com/products/modal/reviews)
  - [n8n](https://www.g2.com/products/n8n/reviews)
  - [OpenAI Whisper](https://www.g2.com/products/openai-whisper/reviews)
  - [Pipedream](https://www.g2.com/products/pipedream/reviews)
  - [Salesforce CRM Dashboards](https://www.g2.com/products/salesforce-crm-dashboards/reviews)
  - [Twilio](https://www.g2.com/products/twilio/reviews)
  - [WhatsApp Business Platform](https://www.g2.com/products/whatsapp-business-platform/reviews)
  - [Zapier](https://www.g2.com/products/zapier/reviews)

## Retell AI Features
**Additional Functionality**
- Tagging
- Natural Language Processing
- Data Extraction
- Multi-Language
- Predictive Analytics
- Drag & Drop
- Speech Recognition
- Reporting/Analytics
- Data Storage Management
- Virtual Personal Assistant (VPA)
- AI Copilot
- Customer Segmentation
- Collaboration Tools
- Data Import/Export
- Generative AI
- For eCommerce
- Role-Based Permissions
- Customizable Branding
- Search/Filter
- Monitoring
- Document Management
- API
- Data Visualization
- Trend Analysis
- Machine Learning
- Access Controls/Permissions
- Alerts/Escalation
- Performance Metrics
- Real-Time Data
- Third-Party Integrations
- Mobile App
- Multiple Data Sources
- For Sales Teams/Organizations
- Sentiment Analysis
- Activity Dashboard
- Chatbot
- Workflow Automation

**Lead Facilitation**
- Customer-facing Chatbot
- Lead Qualification
- Lead Follow-up
- Meeting Scheduling 

**Responses**
- Personalization
- Route To Human
- Natural Language Understanding (NLU)
- Multi-Language

**Automation - AI Agents**
- Sales Follow-Up
- Customer Interaction Automation
- Lead Generation
- Document Processing
- Feedback Collection
- Natural Language Processing
- Simulation and Scenario Generation

**Customization - AI Agent Builders**
- Natural Language Configuration
- Tone Customization
- Security Guardrails
- API Security
- Data Security
- Authentication

**Voice Recognition - AI Voice Assistants**
- Voice Recognition

**Organization**
- Opportunity and Pipeline Management 
- Data Entry
- Integrations / APIs
- Third-Party Integrations
- Meeting Management
- Calendar Management
- Call Management
- Document Management
- Contact Management
- Task Management
- Lead Management
- Content Management
- Notes Management
- Sales Activity Management
- Email Management

**Platform**
- Conversation Editor
- Integration
- Human-In-The-Loop
- Drag & Drop Editor
- Human-in-the-loop (HITL)

**Autonomy -  AI Agents**
- Independent Decision Making
- Adaptive Responses
- Task Execution
- Problem Solving

**Functionality - AI Agent Builders**
- Omni-channel Support
- Agent Branding
- Proactive Response Capabilities
- Seamless Human Escalation
- Multimedia Support
- Multi-Modal Input Support

**Speech Synthesis - AI Voice Assistants**
- Speech Synthesis
- Customizable speech
- Multiple voice actions

**Performance Analysis**
- Coaching 
- Peformance Tracking
- Email Tracking
- Call Tracking

**Generative AI**
- AI Text Generation
- AI Text Summarization

**Data and Analytics - AI Agent Builders**
- Analytics & Reporting
- Contextual Awareness
- Data Privacy Compliance

**Customer Query Resolution - AI Customer Support Agents**
- Automated Ticket Resolution
- Contextual Response Generation
- Sentiment Analysis
- Knowledge Base Utilization
- Multilingual Support

**Security and privacy - AI Voice Assistants**
- Encrypted communication

**Agentic AI - AI Agents**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Additional Functionality**
- Agent Collaboration
- Data Governance
- Prompt Engineering
- Feedback Management
- For No-Code Development
- Version Control
- Role-Based Permissions
- Dynamic Modeling
- API
- Memory Management
- Monitoring
- Scalability
- Cost Management
- Scheduling
- Natural Language Interface
- Access Controls/Permissions
- Multiple LLM Models
- Integration Management
- Customizable Frameworks
- Pre-built Templates
- Analytics
- Intent Recognition
- Contextual Guidance
- Rules-Based Workflow
- Attended Automation
- Drag & Drop
- For Sales/Marketing
- Generative AI
- Business Process Automation
- AI Copilot
- Third-Party Integrations
- Multi-Channel Communication
- Sentiment Analysis
- Deep Learning
- Code-free Development
- Compliance Management
- Automated Responses
- Knowledge Management
- Transfers/Routing
- Personalization
- Activity Dashboard
- Customer Experience Management
- Virtual Personal Assistant (VPA)
- Chatbot
- Speech Recognition
- Reporting/Analytics
- Task Management
- Customer Engagement
- AI/Machine Learning
- Configurable Workflow
- Unattended Automation
- Conversation Intelligence
- Workflow Automation
- Proactive Error Detection

**Sales Analysis**
- ROI Forecasting 
- Sales Forecasting 

**Integration - AI Agent Builders**
- Workflow Automation
- API Usage
- Platform Interoperability
- CRM Data Integration
- Third-Party Integrations

**Customer Interaction Automation - AI Customer Support Agents**
- Proactive Customer Outreach
- Feedback Collection
- Escalation Handling
- Workflow Optimization

**Compatibility - AI Voice Assistants**
- Cross platform compatibility

**Additional Functionality**
- Version Control
- Scalability
- Personalization
- Data Extraction
- Webhooks
- API
- Natural Language Processing
- Fallback Handling
- Drag & Drop
- Multiple LLM Models
- Built-in AI Assistant
- Automated Testing
- Data Governance
- Collaboration Tools
- Pre-built Templates
- Agent Design Tools
- Deep Learning
- Model Training
- Analytics
- Single Sign On
- Debugging
- Deployment Management
- Proactive Error Detection

**Generative AI**
- AI Text Generation
- AI Text Summarization
- Generative AI

**Agentic AI - AI Sales Assistant**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making
- AI/Machine Learning

**Additional Functionality**
- Email Response Control
- Speech Recognition
- Customer Engagement
- Dashboard
- Chat/Messaging
- AI Writing Assistant
- For Sales Teams/Organizations
- Sales Automation
- Alerts/Notifications
- CRM
- Predictive Analytics
- Lead Scoring
- Templates
- Reminders
- Email Templates
- SMS Messaging
- Personalization
- Reporting/Analytics
- Conversation Intelligence
- Lead Engagement
- Customer Database
- AI Copilot
- Omnichannel Outreach
- Workflow Automation

**Automation**
- Customer Interaction Automation
- Feedback Collection
- Document Processing

**Autonomy**
- Independent Decision Making
- Adaptive Responses
- Task Execution
- Problem Solving

## Top Retell AI Alternatives
  - [ElevenLabs](https://www.g2.com/products/elevenlabsio/reviews) - 4.5/5.0 (1,159 reviews)
  - [Synthflow](https://www.g2.com/products/synthflow/reviews) - 4.5/5.0 (1,010 reviews)
  - [Fin](https://www.g2.com/products/fin/reviews) - 4.5/5.0 (3,732 reviews)

