--- title: Retell AI Reviews meta_title: 'Retell AI Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 2638 reviews by the users' company size, role or industry to find out how Retell AI works for a business like yours. aggregate_rating: rating_value: 4.8 review_count: 2638 scale: '5' date_modified: '2026-08-09' parent_category: name: AI Agents url: https://www.g2.com/categories/ai-agents --- # Retell AI Reviews **Vendor:** Retell AI **Category:** [AI Agents For Business Operations](https://www.g2.com/categories/ai-agents-for-business-operations) **Average Rating:** 4.8/5.0 **Total Reviews:** 2,638 ## About Retell AI Retell AI is a powerful conversational AI platform designed to automate voice, SMS, and chat interactions with natural, humanlike performance. Built on top of your choice of large language models (LLMs), Retell allows teams to spin up real-time AI agents that handle calls, trigger messaging workflows, and integrate seamlessly into your existing systems—all without writing code. At its core, Retell delivers Voice Agent Automation that feels indistinguishable from speaking with a real person. Calls are handled by LLM-native agents that respond within 600 milliseconds, support multi-turn logic, and operate across 31+ languages with native-quality speech. You can build and manage your own agent flows using an intuitive drag-and-drop builder that supports IVR trees, dynamic transfers, real-time webhooks, and CRM integration. Whether you’re scheduling appointments, answering FAQs, or qualifying leads, these agents are fast, reliable, and production-ready. Beyond voice, Retell also enables SMS and chat automation. Agents can send contextual messages during or after phone calls, or operate as standalone text/chat bots. You can use Twilio numbers or bring your own for outbound campaigns, enabling flexible, multi-channel engagement. To ensure quality and insight, Retell offers built-in testing and QA tools. You can simulate conversations, A/B test call flows, and monitor live call data through detailed dashboards. Track CSAT, latency, sentiment, and conversation outcomes—all in one place. Voice agents can be deployed via Twilio, SIP, branded caller ID, or embedded using Retell’s web SDKs. Unlike legacy IVR or scripted systems, Retell is built from the ground up to be AI-native and fully customizable. Whether you’re in healthcare, logistics, fintech, or customer support, Retell’s platform lets you scale personalized conversations across channels—boosting customer satisfaction and reducing operational costs. ## Retell AI Pros & Cons **What users like:** - Users find the **ease of use** of Retell AI enhances their workflow with simple prompts and integration. (494 reviews) - Users appreciate the **ease of use and smooth functionality** of Retell AI, making it accessible for everyone. (144 reviews) - Users appreciate the **straightforward interface** of Retell AI, finding it quick and easy to learn and use. (142 reviews) - Users highlight the **ease of integrations** , appreciating how intuitively they can connect with third-party services. (119 reviews) - Users appreciate the **simple and clean UI** of Retell AI, making it easy for anyone to create voice agents. (112 reviews) - Users appreciate the **easy integrations** of Retell AI, which enhance automation and customization with third-party voice providers. (99 reviews) - Users find the **setup process incredibly easy** and user-friendly, enhancing the overall experience with Retell AI. (95 reviews) - Customizability (90 reviews) - Efficiency (82 reviews) - Easy Setup (75 reviews) **What users dislike:** - Users feel the need for **missing features** like diverse voices, native CRM integrations, and more SIP trunking options. (116 reviews) - Users feel Retell AI is **expensive** compared to alternatives, particularly feeling the cost for testing is excessive. (87 reviews) - Users find the **steep learning curve** challenging, though support is available to ease the process. (80 reviews) - Users find the **limited features** of Retell AI hinder functionality, necessitating reliance on additional tools for testing. (66 reviews) - Users experience **poor understanding** of conversation types, leading to misaligned interactions and increased manual tuning efforts. (64 reviews) - Inaccuracy (58 reviews) - Users experience **integration issues** with Retell AI, particularly with third-party tools and SMS setups being complicated. (49 reviews) - Complexity (40 reviews) - Limited Language Support (40 reviews) - Users wish for more **customization options** , particularly to enhance the male voice features in Retell AI. (37 reviews) ## Retell AI Reviews ### 1. Retell provides one of the best voice AI platform to build products **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate **Reviewed Date:** June 04, 2026 **What do you like best about Retell AI?** I like the call Analytics dashboard where we get to know all the metrics of the call **What do you dislike about Retell AI?** I dont like there's no google calendar integration for booking appointments because with just api we can call and book which eliminates the latency and booking errors from Cal.com **What problems is Retell AI solving and how is that benefiting you?** I primarily use it to build Real Estate Voice Agent ### 2. Easy and works well **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Networking **Reviewed Date:** February 18, 2026 **What do you like best about Retell AI?** The ultra-low latency is impressive; it’s the closest thing to a real human conversation I’ve experienced. I also love how easy it is to set up and customize agents via their dashboard or API. **What do you dislike about Retell AI?** The pricing can get a bit high for large-scale operations. **What problems is Retell AI solving and how is that benefiting you?** Retell AI solves the human bottleneck in customer interactions by providing 24/7 availability with near-zero latency. It eliminates the frustration of traditional IVR systems through its natural turn-taking model. For me, the biggest benefit is the ability to automate repetitive tasks like appointment scheduling and lead qualification directly into my CRM, allowing my team to focus on high-value conversations while significantly reducing operational costs. ### 3. Retell Is Sooooooooooooo Legit! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Wholesale **Reviewed Date:** June 05, 2026 **What do you like best about Retell AI?** I absolutely love the integration capabilities of the MCP servers turning it into an agentic event. **What do you dislike about Retell AI?** To be brutally honest not much. They give you pretty much all the control over your Ai agents especially when you get good at building nodes. The sky is the limit. **What problems is Retell AI solving and how is that benefiting you?** Outbound/ Inbound Sales agents. This is absolutely amazing. ### 4. Its actually great how real the ai can sound! Very useful platform **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate **Reviewed Date:** June 21, 2026 **What do you like best about Retell AI?** The ease of use and accuracy at which the ai speaks and understands! **What do you dislike about Retell AI?** The only thing i dislike about retell ai is that i cant use the phone number from one account to another retell ai account. **What problems is Retell AI solving and how is that benefiting you?** its solving the problem of missed calls for my clients. ### 5. Improving **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Commercial Real Estate **Reviewed Date:** April 21, 2026 **What do you like best about Retell AI?** easy to create agents, easy to configure, just click on create agent, paste the copy, and at that moment you can start testing, because they also give you 10 dollars of credit to get started. **What do you dislike about Retell AI?** that it does not have available numbers from Mexico, I have to use those from the United States or Canada **What problems is Retell AI solving and how is that benefiting you?** The immediate attention one resolved it for me after the lead leaves their information and up to now has already started scheduling appointments. ### 6. User-Friendly AI That Performs Exceptionally Well **Rating:** 5.0/5.0 stars **Reviewed by:** Vinny C. | ceo, Small-Business (50 or fewer emp.) **Reviewed Date:** May 20, 2026 **What do you like best about Retell AI?** AI is quite user friendly. performs very well. **What do you dislike about Retell AI?** I have yet to find one to be quite honest **What problems is Retell AI solving and how is that benefiting you?** AI is solving integration problems for me. ### 7. Cool product easy to use and setup **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software **Reviewed Date:** May 25, 2026 **What do you like best about Retell AI?** Very simple and easy to use. Has many features and the test cases makes it very easy to test every version and improve upon our agent **What do you dislike about Retell AI?** nothing yet as of now looks very very good **What problems is Retell AI solving and how is that benefiting you?** We get a lot of calls every day by using retell ai we have created an voice agent that handles filtering of users for us. ### 8. best platform for Ai voice agent robust and user friendly **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Law Practice **Reviewed Date:** June 01, 2026 **What do you like best about Retell AI?** its easy to use and has many custom configurations that you can tailor to your needs. **What do you dislike about Retell AI?** I wish it had a built in chatbot like vapi that can create an agent and do all the custom work within the bot. **What problems is Retell AI solving and how is that benefiting you?** missed calls = losing clients, so retell has been preventing that helping us make more money. ### 9. Easy to Use **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Construction **Reviewed Date:** June 01, 2026 **What do you like best about Retell AI?** I like that the system is intuitive to use and doesn't bog me down with arcane systems. **What do you dislike about Retell AI?** I wish the voice agents sounded a bit more human consistently. **What problems is Retell AI solving and how is that benefiting you?** We are building an autonomous AI call agent who will be able to handle a vast amount more customer interactions than we can currently with our human workforce. ### 10. It is one of the best platforms, easy to use and integrate well with other systems. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Telecommunications **Reviewed Date:** February 21, 2026 **What do you like best about Retell AI?** I like the setup. The user experience is quite good, and it is easy to locate different items on it. **What do you dislike about Retell AI?** Judging by my knowledge in AI voice agent, I think it's a bit difficult when I'm connecting phone numbers to Retell AI. Also, it looks vague to me compared to VAPI, where I was coming from. **What problems is Retell AI solving and how is that benefiting you?** It has really helped me with my AI voice agent. It's one of the fast-rising platforms that most people in this space are using, so it's quite good for that, and I like the AI voice as well. I just want Retell AI to work more on the latency. ### 11. Easy setup, quick integration and less worries **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care **Reviewed Date:** May 28, 2026 **What do you like best about Retell AI?** The building blocks are pretty intuitive and setup was seamless and efficiently integrated my existing applications. **What do you dislike about Retell AI?** I have not come across the downsides yet. **What problems is Retell AI solving and how is that benefiting you?** It is helping me setup voice agents for businesses that need support beyond the traditional working hours. It is helping starting the dialogue when the business is busy and preparing orders reducing overheads. ### 12. Easy to use, natural enough, agents smart enough. I've had no problems with the platform **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Education Management **Reviewed Date:** May 28, 2026 **What do you like best about Retell AI?** It's really easy to use, very helpful when too many calls **What do you dislike about Retell AI?** I think it should have an AI integrated to help with the prompts, it would make the experience even better **What problems is Retell AI solving and how is that benefiting you?** I receive too many calls per day, and I have other stuff to do as well, I can't divide myself. It helps me with my time ### 13. I'm extremely surprised and shocked at how amazing Retell AI is. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consulting **Reviewed Date:** June 03, 2026 **What do you like best about Retell AI?** I love how easy it is to manage and use. And it's affordable for its extreme functionality. **What do you dislike about Retell AI?** There are only certain parts of the system that are complicated and get difficult, like webhooks and JSON files and stuff like that, but it's still a great program. **What problems is Retell AI solving and how is that benefiting you?** Cut my time on the phone in half. ### 14. All in One Platform **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate **Reviewed Date:** March 28, 2026 **What do you like best about Retell AI?** I like its ability to create natural, human-like voice conversations that don’t feel robotic. It also makes it easy to automate calls, save time, and reduce costs with minimal setup. **What do you dislike about Retell AI?** It is slightly complex at first, but it becomes easy to control with a little practice. **What problems is Retell AI solving and how is that benefiting you?** Retell AI solves the challenge of building and managing voice-based customer conversations by automating calls with natural, real-time AI agents instead of manual effort. This benefits me by saving development time, reducing operational costs, and improving efficiency with 24/7 automated support. ### 15. It is working good. this is the best way to free human for the online booking process. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Facilities Services **Reviewed Date:** June 19, 2026 **What do you like best about Retell AI?** It is good for online agent. I mean it bots is very cool. **What do you dislike about Retell AI?** nothing in this which is for dislike. nothing **What problems is Retell AI solving and how is that benefiting you?** Mostly I use with Make.com and Cal.com integrations. In this it play a main roll to collect data and send data to make.com and cal.com. ### 16. It takes a little to get the hang of but its super in depth and even easier to sell, **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Networking **Reviewed Date:** May 21, 2026 **What do you like best about Retell AI?** The options it provides is nice but I genuinely think the human like tone and pay as you go structure makes good skill to learn **What do you dislike about Retell AI?** The run test being an 100% accurate depiction of how itll perform throws me off **What problems is Retell AI solving and how is that benefiting you?** It uses all of my affiliates already so I don't need to fight battles to use it for my clients ### 17. Simple to use, lots of fonctions, works well **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Construction **Reviewed Date:** May 12, 2026 **What do you like best about Retell AI?** I get things done and works well, good for new users to get along quick and is offering good product and is powerful **What do you dislike about Retell AI?** Missing end-to-end functions like the way to route call, would be fun to have ability to do all of the receptionnist in this one app **What problems is Retell AI solving and how is that benefiting you?** It receives calls well and the agents are strong, it is reliable and dont betray me ### 18. Retell AI is great, I have been using it for a week. UI is extremely friendly and the platform too **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Alternative Medicine **Reviewed Date:** June 24, 2026 **What do you like best about Retell AI?** The platform, the UI, the various options . it's great! **What do you dislike about Retell AI?** Some UX could be improved like the phone numbers icon and the batch call icons are confusing. **What problems is Retell AI solving and how is that benefiting you?** Creating AI agents and using the phone number instead of using a different API like Twilio. ### 19. Easy to setup and very powerful **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Services **Reviewed Date:** June 23, 2026 **What do you like best about Retell AI?** Quickly create a Receptionist that answers our phone and transfers calls to our staff **What do you dislike about Retell AI?** I haven't had any real issues so there isn't anything that comes to mind **What problems is Retell AI solving and how is that benefiting you?** I'm a one man band and the inbound agent takes care of my business calls ### 20. 30 years of experience in software development projects. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software **Reviewed Date:** June 21, 2026 **What do you like best about Retell AI?** Ease of Use. Quality of the voices. It encompasses all the features we are looking for. **What do you dislike about Retell AI?** So far, we haven't found any feature that we don't like. **What problems is Retell AI solving and how is that benefiting you?** Being able to create an AI-based Call Center in a short time and integrate it easily with other applications. ### 21. Great most likely recomend to businesses **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Consumer Goods **Reviewed Date:** April 18, 2026 **What do you like best about Retell AI?** It is great for businesses that can't anwser all calls that they get and can use an Ai Agent for help **What do you dislike about Retell AI?** Sometimes the ai doesnt sound like a human and more like a robot told only to follow instrucionts only. If the Ai Agent could make some small talk like about the weather and how the customers day was going it would be perfect and if it could use some map like google maps it doesn't matter to calculate distance from customer to the business to schedule time correctly depending on trafic. **What problems is Retell AI solving and how is that benefiting you?** Able to anwser everyone calling and not missing any call like a human because of not seeing the call or distracted ### 22. Works great, needs global appeal. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Medical Practice **Reviewed Date:** February 19, 2026 **What do you like best about Retell AI?** Very responsive, easy to prompt and change guardrails etc. Lots of nice options to increase how the AI responds and how human and real it sounds. **What do you dislike about Retell AI?** Struggles with Arabic or Afrikaans names. When doing custom voice templates it still sounds also American or comes out Indian which would confuse customers in South Africa, hence why I would like to create a South African accent for you guys, I already have a sample for it. The latest version MiniMax Audio works really well to capture voices and accents so maybe you guys should use that. **What problems is Retell AI solving and how is that benefiting you?** Helping business reduce missed calls during office hours and afterhours. ### 23. Retal ai is great **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software **Reviewed Date:** June 08, 2026 **What do you like best about Retell AI?** The pay as you go feature and the easy phone number integreation **What do you dislike about Retell AI?** They dont have international numbers for countries like jamaica and such **What problems is Retell AI solving and how is that benefiting you?** Building quick and easy voice agents and chatbot demos then going furture and using the full mapped out sequence for building actual projects with minimal wasted time ### 24. 3D Rendering Company LLC - Retell AI usage. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Architecture & Planning **Reviewed Date:** May 26, 2026 **What do you like best about Retell AI?** Simple to use and flexible. I need basic things done with high quality and Retell AI handles that properly. I have a simple prompt set up, and the agent understands it correctly! **What do you dislike about Retell AI?** Almost no issues, sometimes interrupting the caller. That's it. **What problems is Retell AI solving and how is that benefiting you?** It handles a Virtual Agent tasks. One very important thing is handling the spam calls! ### 25. First-time user and Retell AI made it easy for me to set up the agent. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Publishing **Reviewed Date:** February 24, 2026 **What do you like best about Retell AI?** The many different choices of systems and voices to fit my needs. **What do you dislike about Retell AI?** The cost per transaction during system testing. I spent most of my free credits before I was even able to publish the agent. **What problems is Retell AI solving and how is that benefiting you?** Implementing strategies to enhance accessibility for potential clients, aiming to broaden their outreach. By leveraging various communication channels and improving the user experience, they aim to engage a larger audience, ultimately driving sales growth. This approach not only focuses on expanding their client base but also on ensuring that existing and prospective customers can easily access information and support, fostering stronger relationships and encouraging repeat business. ### 26. Impressive **Rating:** 5.0/5.0 stars **Reviewed by:** Andrew T. **Reviewed Date:** March 18, 2026 **What do you like best about Retell AI?** Despite its logical and highly accessible user interface, Retell AI delivers exceptional results backed by powerful capabilities and rich functionality. **What do you dislike about Retell AI?** Very little. The platform keeps getting better faster than I could ever replicate it myself, so my only real ‘dislike’ was my own initial reluctance to stop DIY-ing everything. **What problems is Retell AI solving and how is that benefiting you?** Retell handles inbound call answering, routing, and basic customer service tasks instantly and reliably. For me as a coach/trainer, it means no more missed opportunities or phone tag, everything gets managed so I can stay focused on what I do best. ### 27. Great system easy to use and set up, very realistic AIU voice receptionist. Very impressed so far **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Oil & Energy **Reviewed Date:** May 22, 2026 **What do you like best about Retell AI?** Its ease of use and the global feature allowing the AI to adapt to the conversation and not follow such a stric flow makes the conversation more natural **What do you dislike about Retell AI?** I wish it had more built in tutorials or chat support **What problems is Retell AI solving and how is that benefiting you?** Retell AI is handling all inbound calls into the business and saving us staffing or a call center . ### 28. its a very easy to use app, i love it **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Restaurants **Reviewed Date:** June 03, 2026 **What do you like best about Retell AI?** it easy to use, i love everything it can do and i will be working in the long term with this app **What do you dislike about Retell AI?** my receptionist runs slower if i add more than one language but i will figure it out **What problems is Retell AI solving and how is that benefiting you?** it helps businesses with missed phone calls and i sell it to businesses ### 29. Easy to use, with excellent customisation options **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Telecommunications **Reviewed Date:** May 22, 2026 **What do you like best about Retell AI?** Intuitive interface and set up with extensive customisation options **What do you dislike about Retell AI?** As a first time user, it can feel quite daunting, but once you traverse around the interface, review the templates available it soon becomes much clearer **What problems is Retell AI solving and how is that benefiting you?** Always on, anytime call handling capabilities, ensures any customer contacts are handled and not lost, choice of using as primary or overflow resource ### 30. Very strong platform **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate **Reviewed Date:** April 01, 2026 **What do you like best about Retell AI?** I like their PAYG model where you only pay for what you use, I like that they have a lot of customization possibilities in terms of custom voices, background noise, voice speed, etc. **What do you dislike about Retell AI?** The multilingual STT model could be improved. I'd like to see more STT options such as Scribe V2, also the possibility to make a selection of languages as opposed to 1 language or all languages. (ex: only english and french) **What problems is Retell AI solving and how is that benefiting you?** I can offer my clients reliable and affordable voice AI ### 31. Retell Review by a Software Engineer **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software **Reviewed Date:** June 17, 2026 **What do you like best about Retell AI?** - Number of features (integrations, analytics, voices, LLM models) - Retell is cheap compared to it's competitors - Voice quality is good - Intuitive UI -Low latency **What do you dislike about Retell AI?** It took me a couple of tries to form connection between nodes. I wish there was an interactive video or tutorial embedded natively on the website. **What problems is Retell AI solving and how is that benefiting you?** I am building voice agents to collect feedback for my indie projects. Retell helps me to seamlessly do this. My customers can call a number and I get transcripts. ### 32. everything is good, please, make the agents being able to listen to the callers, without interrupt **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Restaurants **Reviewed Date:** February 18, 2026 **What do you like best about Retell AI?** the interface and the overall experience I have when I use that program **What do you dislike about Retell AI?** the main reason because I am using 11labs as well is that I am trying to fix that issue but I just can't succeed. When the caller is talking for more time, the agent starts interrupting them and sometimes after that, the agent hasn't herd what the caller said and everything becomes a mess... So please, do your best to fix that or if there is something that I miss,I am waiting for an advice on how to fix that:) **What problems is Retell AI solving and how is that benefiting you?** I do not need to be on the phone 24-7 ### 33. True agent voice agents are finally here **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services **Reviewed Date:** April 27, 2026 **What do you like best about Retell AI?** Retell AI just plain out -works-. It handles the most technically challenging aspects of human speech patterns and solidly deals with realistic utterances. Prior to this, it was almost impossible to find a truly dependable voice agent system. Other systems got 70%, 80% there... Retell gets you to 95%+. **What do you dislike about Retell AI?** Nothing right now. Very happy with it. We have only been using it for a few weeks but already implemented it fully and we are now building custom web hooks for it. **What problems is Retell AI solving and how is that benefiting you?** Having a more intelligent means to triage calls, help out merchants and resellers immediately, 24x7 and then route smoothly when humans need to be patched in. ### 34. Easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services **Reviewed Date:** May 30, 2026 **What do you like best about Retell AI?** I have used other voice software companies but they required much more setup and the use of third party telephony companies. Retell was easy to setup, quick, and all in one. **What do you dislike about Retell AI?** I haven't found anything I don't like yet. **What problems is Retell AI solving and how is that benefiting you?** Reduced complexity in setup. I am able to take my product to market sooner. ### 35. Retell AI is a good platform for personal voice and chat agents, or agencies providing B2B agents. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail **Reviewed Date:** May 18, 2026 **What do you like best about Retell AI?** The easiness of use, compatibility, connections. **What do you dislike about Retell AI?** Only that we have to pay for more than 20 concurrent calls per every call, which is not the best for growing agencies, but it is still a manageable price that can be fit into the clients budget pretty easily. **What problems is Retell AI solving and how is that benefiting you?** The complex process of creating agents from scratch. It is a good platform. ### 36. Easy to use, alot of option and easy to manage! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software **Reviewed Date:** June 11, 2026 **What do you like best about Retell AI?** That it is easy to setup , it works fine and iam using it for my company **What do you dislike about Retell AI?** Sadly there is no white label so i people will see that its not from me **What problems is Retell AI solving and how is that benefiting you?** Its helping the small business owners that are busy to ick upp the phone ### 37. Easiest Voice Agent Platform to work with **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Services **Reviewed Date:** May 22, 2026 **What do you like best about Retell AI?** I like the performance and flexibility of Retell **What do you dislike about Retell AI?** Sometimes there is a lack of support, I find it hard to get answers. **What problems is Retell AI solving and how is that benefiting you?** I had built my own voice platform piecing together all of the elements but migrated to Retell as I could not keep up with your developments so i have integrated your tech into my platform. ### 38. It is the best seriously. i have compared it with other platforms like vapi but this one stood out **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software **Reviewed Date:** May 30, 2026 **What do you like best about Retell AI?** The ultra-low latency and human-like voice inflections. It handles live interruptions flawlessly, making the conversational flow feel completely natural. **What do you dislike about Retell AI?** They give very few credits to actually test the agents in real-world scenarios. I cant find a good way to connect it with a live US number and have it tested. **What problems is Retell AI solving and how is that benefiting you?** HVac and plumbing ### 39. to the point, fairly straight forward **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness **Reviewed Date:** June 13, 2026 **What do you like best about Retell AI?** with help, from my AI, it seems that I should be able to get this done with little or not much learning curve. **What do you dislike about Retell AI?** needing help from an AI assistant and some of the voice selections don't account for other ethnic tones **What problems is Retell AI solving and how is that benefiting you?** the "Away from phone" problem ### 40. Really easy to integrate everything and very good UI/UX **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Services **Reviewed Date:** June 21, 2026 **What do you like best about Retell AI?** Easy to use and profession setup and easy to integrate everything **What do you dislike about Retell AI?** Paid things 😂😂 i dont like paid softwares as i am just starting out **What problems is Retell AI solving and how is that benefiting you?** It is making ai voice ai agents setup really easy and help me test learn and sell ### 41. Found retell easy to integrate with my app and super impressed with the Voice options available. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services **Reviewed Date:** May 27, 2026 **What do you like best about Retell AI?** It is really easy configure the agent behaviour and accents. **What do you dislike about Retell AI?** I have not found any downsides yet. Initially it did take a few attempts to import my Twillio number and get this working. **What problems is Retell AI solving and how is that benefiting you?** I'm implementing Voice app in Australia and Retell app enabled me to setup agent with Australian accent - so sound authentic. ### 42. Great for assisting Small Buissness with Customer flow **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Education Management **Reviewed Date:** April 08, 2026 **What do you like best about Retell AI?** I love how it is able to take the load off of me answering basic questions for my clients allowing me to focus more on work **What do you dislike about Retell AI?** I would appreciate a better handling of voicemail with the warm transfer although I understand how this could be a difficult problem to handle **What problems is Retell AI solving and how is that benefiting you?** Retell is allowing me as the business owner and CSR the ability to spend more of my time of running the business and less time on the phone! ### 43. Retell has best AI Agent workflow and it is super easy to use. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Program Development **Reviewed Date:** May 18, 2026 **What do you like best about Retell AI?** The way you can think about the call flow before hand and then create nodes and transition easily is the best part **What do you dislike about Retell AI?** I would love to have agents to speak hindi fluently **What problems is Retell AI solving and how is that benefiting you?** The outreach management through AI is super useful to me and I am able to reach out to many customers which earlier would have been impossible ### 44. I am Automation buisnese **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Services **Reviewed Date:** June 13, 2026 **What do you like best about Retell AI?** I like the agnets and the system and option to combain voice and chat. **What do you dislike about Retell AI?** I do not know now, but maybe it is diffucallte to understand how to connect the agent to my number **What problems is Retell AI solving and how is that benefiting you?** To help to busines to answer automatic to there customers anytime. ### 45. Great AI Agents **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate **Reviewed Date:** June 20, 2026 **What do you like best about Retell AI?** How easy it is to setup and customize your AI Agent to be beneficial to you. How easy it is to make use of the API for my reporting. **What do you dislike about Retell AI?** Nothing picked up recently, that stood out. **What problems is Retell AI solving and how is that benefiting you?** Saving time and manual work ### 46. Setup was straightforward, voice quality is excellent. Highly recommend for building AI voice agents **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services **Reviewed Date:** March 31, 2026 **What do you like best about Retell AI?** Retell AI powers our AI voice receptionist Jade. Voice quality is excellent, setup was straightforward, and the Web SDK let us embed live demo calls directly on our website. Great platform for anyone building AI voice agents at scale. **What do you dislike about Retell AI?** The Web SDK integration required some trial and error to get working correctly in our Next.js site, and the error messages weren't always clear about what needed to be fixed. Would love better documentation for web call implementation. **What problems is Retell AI solving and how is that benefiting you?** Retell AI lets us deploy professional AI voice receptionists for small businesses that can't afford to miss calls. Our clients forward their number and Jade answers 24/7, captures leads, and handles inquiries instantly. It's the core of our entire service offering. ### 47. I'm super amazed with the Retell features and now I'm using it for my own project **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Restaurants **Reviewed Date:** June 03, 2026 **What do you like best about Retell AI?** Is the human like voice and you can do an automation **What do you dislike about Retell AI?** To be honest there is only one thing. I guess is missing more free credits to try 😅 **What problems is Retell AI solving and how is that benefiting you?** Retell Ai solves handling the calls for the real estate and hostpitality industries. And I'm making money by using retell ### 48. wow! that's so sick **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Airlines/Aviation **Reviewed Date:** March 05, 2026 **What do you like best about Retell AI?** Retell AI stands out for its incredibly low latency and ultra-realistic voice quality. The conversation feels natural with almost no lag, which is crucial for AI voice agents. The API is well-documented and the integration process is straightforward, allowing us to deploy voice bots much faster than other platforms. **What do you dislike about Retell AI?** While the core technology is excellent, the pricing can be a bit high for small-scale startups during the testing phase. Additionally, I would like to see more diverse accent options for non-English languages to better support global use cases. **What problems is Retell AI solving and how is that benefiting you?** Retell AI helps me automate handling inbound customer inquiries and appointment scheduling. It solves the problem of missed calls during off-hours and high wait times. The benefit is a significantly improved customer experience and reduced operational costs for staffing a 24/7 call center." ### 49. The best no code Voice agent Builder i have used **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness **Reviewed Date:** June 03, 2026 **What do you like best about Retell AI?** Ease of use , the customization and so much more **What do you dislike about Retell AI?** nothing actually everything is good just make the process of import number more easier then now will be very good **What problems is Retell AI solving and how is that benefiting you?** Missed calls = missed revenue we help business to solve these problems using retell to build voice ai agents ### 50. Super Simple to Use, Packed with Voice & Chat AI Agent Features others lack **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Mid-Market (51-1000 emp.) **Reviewed Date:** July 14, 2026 **What do you like best about Retell AI?** Super simple to use. It offers multiple ways to create Voice and Chat AI agents, and it includes a lot of settings and features that other voice AI agent tools don’t have. **What do you dislike about Retell AI?** I have not found anything I dislike about Retell AI **What problems is Retell AI solving and how is that benefiting you?** It answers calls and chats that would otherwise go unanswered when all of our agents are busy or when it’s outside of business hours. - [View Retell AI pricing details and edition comparison](https://www.g2.com/products/retell-ai/reviews?page=6§ion=pricing&secure%5Bexpires_at%5D=2026-08-09+08%3A17%3A10+-0500&secure%5Bsession_id%5D=3fb0ad7f-b7a1-4060-b423-d93c18dd571d&secure%5Btoken%5D=14b2549acbb8df853357dd9ad630f23b87a49ab05ff153eff5a35a41eab8341b&format=llm_user) ## Retell AI Integrations - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - [Asterisk](https://www.g2.com/products/asterisk/reviews) - 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[LIVEBOX](https://www.g2.com/products/livebox/reviews) - [Make](https://www.g2.com/products/integromat-by-celonis-make/reviews) - [Modal](https://www.g2.com/products/modal/reviews) - [n8n](https://www.g2.com/products/n8n/reviews) - [OpenAI Whisper](https://www.g2.com/products/openai-whisper/reviews) - [Pipedream](https://www.g2.com/products/pipedream/reviews) - [Salesforce CRM Dashboards](https://www.g2.com/products/salesforce-crm-dashboards/reviews) - [Twilio](https://www.g2.com/products/twilio/reviews) - [WhatsApp Business Platform](https://www.g2.com/products/whatsapp-business-platform/reviews) - [Zapier](https://www.g2.com/products/zapier/reviews) ## Retell AI Features **Additional Functionality** - Tagging - Natural Language Processing - Data Extraction - Multi-Language - Predictive Analytics - Drag & Drop - Speech Recognition - Reporting/Analytics - Data Storage Management - Virtual Personal Assistant (VPA) - AI Copilot - Customer Segmentation - Collaboration Tools - Data Import/Export - Generative AI - For eCommerce - Role-Based Permissions - Customizable Branding - Search/Filter - Monitoring - Document Management - API - Data Visualization - Trend Analysis - Machine Learning - Access Controls/Permissions - Alerts/Escalation - Performance Metrics - Real-Time Data - Third-Party Integrations - Mobile App - Multiple Data Sources - For Sales Teams/Organizations - Sentiment Analysis - Activity Dashboard - Chatbot - Workflow Automation **Dashboard** - Dashboard **Speech Recognition** - Speech Recognition **Compliance Management** - Compliance Management **Autonomous Task Execution** - Autonomous Task Execution **Sentiment Analysis** - Sentiment Analysis **Data Security** - Data Security **Third-Party Integration** - Third-Party Integration **Human-in-the-loop (HITL)** - Human-in-the-loop (HITL) **Agentic Task Execution** - Agentic Task Execution **Natural Language Processing** - Natural Language Processing **Conversational AI** - Conversational AI **Performance Metrics** - Performance Metrics **Interaction Tracking** - Interaction Tracking **Knowledge Base Management** - Knowledge Base Management **CRM Integration** - CRM Integration **Inquiry Routing** - Inquiry Routing **Contextual Guidance** - Contextual Guidance **Communications Management** - Communications Management **Proactive Chat** - Proactive Chat **Ticket Management** - Ticket Management **Lead Facilitation** - Customer-facing Chatbot - Lead Qualification - Lead Follow-up - Meeting Scheduling **Responses** - Personalization - Route To Human - Natural Language Understanding (NLU) - Multi-Language **Automation - AI Agents** - Sales Follow-Up - Customer Interaction Automation - Lead Generation - Document Processing - Feedback Collection - Natural Language Processing - Simulation and Scenario Generation **Customization - AI Agent Builders** - Natural Language Configuration - Tone Customization - Security Guardrails - API Security - Data Security - Authentication **Voice Recognition - AI Voice Assistants** - Voice Recognition **Organization** - Opportunity and Pipeline Management - Data Entry - Integrations / APIs - Third-Party Integrations - Meeting Management - Calendar Management - Call Management - Document Management - Contact Management - Task Management - Lead Management - Content Management - Notes Management - Sales Activity Management - Email Management **Platform** - Conversation Editor - Integration - Human-In-The-Loop - Drag & Drop Editor - Human-in-the-loop (HITL) **Autonomy - AI Agents** - Independent Decision Making - Adaptive Responses - Task Execution - Problem Solving **Functionality - AI Agent Builders** - Omni-channel Support - Agent Branding - Proactive Response Capabilities - Seamless Human Escalation - Multimedia Support - Multi-Modal Input Support **Speech Synthesis - AI Voice Assistants** - Speech Synthesis - Customizable speech - Multiple voice actions **Performance Analysis** - Coaching - Peformance Tracking - Email Tracking - Call Tracking **Generative AI** - AI Text Generation - AI Text Summarization **Data and Analytics - AI Agent Builders** - Analytics & Reporting - Contextual Awareness - Data Privacy Compliance **Customer Query Resolution - AI Customer Support Agents** - Automated Ticket Resolution - Contextual Response Generation - Sentiment Analysis - Knowledge Base Utilization - Multilingual Support **Security and privacy - AI Voice Assistants** - Encrypted communication **Agentic AI - AI Agents** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Additional Functionality** - Agent Collaboration - Data Governance - Prompt Engineering - Feedback Management - For No-Code Development - Version Control - Role-Based Permissions - Dynamic Modeling - API - Memory Management - Monitoring - Scalability - Cost Management - Scheduling - Natural Language Interface - Access Controls/Permissions - Multiple LLM Models - Integration Management - Customizable Frameworks - Pre-built Templates - Analytics - Intent Recognition - Contextual Guidance - Rules-Based Workflow - Attended Automation - Drag & Drop - For Sales/Marketing - Generative AI - Business Process Automation - AI Copilot - Third-Party Integrations - Multi-Channel Communication - Sentiment Analysis - Deep Learning - Code-free Development - Compliance Management - Automated Responses - Knowledge Management - Transfers/Routing - Personalization - Activity Dashboard - Customer Experience Management - Virtual Personal Assistant (VPA) - Chatbot - Speech Recognition - Reporting/Analytics - Task Management - Customer Engagement - AI/Machine Learning - Configurable Workflow - Unattended Automation - Conversation Intelligence - Workflow Automation - Proactive Error Detection **Sales Analysis** - ROI Forecasting - Sales Forecasting **Integration - AI Agent Builders** - Workflow Automation - API Usage - Platform Interoperability - CRM Data Integration - Third-Party Integrations **Customer Interaction Automation - AI Customer Support Agents** - Proactive Customer Outreach - Feedback Collection - Escalation Handling - Workflow Optimization **Compatibility - AI Voice Assistants** - Cross platform compatibility **Additional Functionality** - Version Control - Scalability - Personalization - Data Extraction - Webhooks - API - Natural Language Processing - Fallback Handling - Drag & Drop - Multiple LLM Models - Built-in AI Assistant - Automated Testing - Data Governance - Collaboration Tools - Pre-built Templates - Agent Design Tools - Deep Learning - Model Training - Analytics - Single Sign On - Debugging - Deployment Management - Proactive Error Detection **Generative AI** - AI Text Generation - AI Text Summarization - Generative AI **Agentic AI - AI Sales Assistant** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - AI/Machine Learning **Additional Functionality** - Email Response Control - Speech Recognition - Customer Engagement - Dashboard - Chat/Messaging - AI Writing Assistant - For Sales Teams/Organizations - Sales Automation - Alerts/Notifications - CRM - Predictive Analytics - Lead Scoring - Templates - Reminders - Email Templates - SMS Messaging - Personalization - Reporting/Analytics - Conversation Intelligence - Lead Engagement - Customer Database - AI Copilot - Omnichannel Outreach - Workflow Automation **Automation** - Customer Interaction Automation - Feedback Collection - Document Processing **Autonomy** - Independent Decision Making - Adaptive Responses - Task Execution - Problem Solving ## Top Retell AI Alternatives - [ElevenLabs](https://www.g2.com/products/elevenlabsio/reviews) - 4.5/5.0 (1,162 reviews) - [Synthflow](https://www.g2.com/products/synthflow/reviews) - 4.5/5.0 (1,010 reviews) - [Fin](https://www.g2.com/products/fin/reviews) - 4.5/5.0 (3,733 reviews)