Remote Utilities Reviews & Product Details

Remote Utilities is a comprehensive remote desktop software that allows secure access and control of remote computers, offering features like file transfer, task management, remote registry access, and more, enabling users to provide support, manage networks, and work seamlessly from different locations.

Seller

Remote Utilities

Discussions

Remote Utilities Community

Languages Supported

Arabic, Czech, Danish, German, Greek, English, French, Hebrew, Italian, Japanese, Korean, Dutch, Norwegian, Polish, Portuguese, Spanish, Swedish, Turkish, Chinese (Simplified), Chinese (Traditional), Portuguese (Brazil), Portuguese (Portugal)

Overview by

Conrad Sallian (Remote Desktop Software)

Pricing

Pricing provided by Remote Utilities.

Starter

$99.00

Flat Rate With One-Time Purchase

Plus

$249.00

Flat Rate With One-Time Purchase

View More Pricing Information

Top-Rated Alternatives

View All Alternatives

User Insights

Average based on 20 real user reviews.

Perceived Cost

$$$$$

Typical contract price

$0k - $0k

With One-Time Purchase

Remote Utilities Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is Remote Utilities, and what problem is it built to solve?

Remote Utilities is remote access software for system administrators, IT professionals, and business users. It enables them to access and manage computers remotely for technical support, network management, and access to files on remote desktops.

What languages does Remote Utilities support?

Remote Utilities supports 22 languages, including Arabic, Chinese (Simplified), Chinese (Traditional), Czech, French, and others.

What company sizes and industries is Remote Utilities the best fit for?

Remote Utilities is most represented among smaller organizations, with technology and software industries also prominent. The clearest fit in the reviewer-reported segments is:

Company size: Small businesses with 50 or fewer employees.
Industry: Technology and software, including Information Technology and Services, Computer Software, and Computer Networking.

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Verified User in Civic & Social Organization

Small-Business (50 or fewer emp.)

12/23/2021

"Great tool for working remotely"

4.5/5

What do you like best about Remote Utilities?

Remote Utilities has allowed me to work remotely during the pandemic, accessing the necessary computers and transferring files when needed. Security is high with 2 step verification. Review collected by and hosted on G2.com.

What do you dislike about Remote Utilities?

It's not the most elegant-looking software, but I don't need it for looks. I need software I can trust, and it gets the work done. Review collected by and hosted on G2.com.

Current UserValidated ReviewerIncentivizedSource: G2 invite

Rafael C.

Engenheiro de computação

Enterprise (> 1000 emp.)

1/23/2021

"Remote Utilities - best remote desktop software"

4.5/5

What do you like best about Remote Utilities?

Remote Utilities is an excellent tool for remote desktop. It has extremely interesting and useful features, such as dragging a file from your machine to "inside" the machine accessed remotely. You can access all the features of the remote machine, enable video, sound and other features. The interface is user-friendly and can help you when saving a colleague who doesn't know how to do things. Review collected by and hosted on G2.com.

What do you dislike about Remote Utilities?

Remote Utilities is an excellent tool, but there are some problems. I believe that the main thing is the fact that once you have installed the tool, it is necessary that you connect individually and to each host, and that connection takes about 5 minutes to occur, which is too long. In addition, the tool works only on Windows. It would be great if it could also connect to other operating systems, such as Mac, Lunix and even Android, which would make it a complete remote access tool. Review collected by and hosted on G2.com.

Recommendations to others considering Remote Utilities:

Anyone using this tool should keep in mind that it works only on Windows. In addition, two-step authentication must be used so that the process is carried out securely. A good network connection is also essential for the tool to also function satisfactorily. Review collected by and hosted on G2.com.

What problems is Remote Utilities solving and how is that benefiting you?

The tool allowed me to perform remote support for colleagues who have greater difficulty in using computers. Taking advantage of resources, it also facilitates the transfer of files and technical troubleshooting in a fast, intuitive and secure way, since two-step authentication also offers a greater degree of security. Review collected by and hosted on G2.com.

Current UserValidated ReviewerIncentivizedSource: G2 invite

Artur B.

Photographer

Photography

Small-Business (50 or fewer emp.)

3/8/2021

"A good option for remote desktop"

4/5

What do you like best about Remote Utilities?

The application has all the utilities I need to remotely control my work machines. It gets the job done. Review collected by and hosted on G2.com.

What do you dislike about Remote Utilities?

I feel like the UI could be a little more organized.. sometimes it feels overwhelming. Review collected by and hosted on G2.com.

Current UserValidated ReviewerIncentivizedSource: G2 invite

Jefferson C.

Técnico de suporte N1

Small-Business (50 or fewer emp.)

1/28/2021

"Unique software"

4.5/5

What do you like best about Remote Utilities?

The software is lightweight and easy to handle and connect. Deliver what is really expected. Review collected by and hosted on G2.com.

What do you dislike about Remote Utilities?

The free version should come with more features on board, but it is already very good. Review collected by and hosted on G2.com.

Validated ReviewerIncentivizedSource: G2 invite

Igor d.

Suporte técnico

Small-Business (50 or fewer emp.)

1/22/2021

"Remote Utilities Practices"

4.5/5

What do you like best about Remote Utilities?

Compatibility with Wake on LAN. Compatibility with Android and iOS. Review collected by and hosted on G2.com.

What do you dislike about Remote Utilities?

Your initial setup may require a little more experience from the technician or analyst. Review collected by and hosted on G2.com.

Recommendations to others considering Remote Utilities:

It is worth insisting on the implementation of the tool, once it is operational it is excellent. Review collected by and hosted on G2.com.

What problems is Remote Utilities solving and how is that benefiting you?

We had problems with permission elevation and file transmission, which was solved with the implementation of Remote utilities. Review collected by and hosted on G2.com.

Validated ReviewerIncentivizedSource: G2 invite

Magno B.

Suporte técnico

Small-Business (50 or fewer emp.)

2/3/2021

"Remote access tool"

3/5

What do you like best about Remote Utilities?

Remote access with many privileges, transfer files remotely. Review collected by and hosted on G2.com.

What do you dislike about Remote Utilities?

You need a lot of internet on both sides to have good remote access. Review collected by and hosted on G2.com.

Validated ReviewerIncentivizedSource: G2 invite

Carlos P.

Ingeniero de desarrollo de software

Enterprise (> 1000 emp.)

4/15/2020

"Perfect way to fit our remote access needs"

5/5

What do you like best about Remote Utilities?

Installation is pretty easy, file transfer is very easy and very secure, Remote Utilities offers so many interesting features, we can record in video the entire remote session, we can easily support our clients remotely and also receive support from our suppliers, we can also work from home setting up our office's computers as host, the windows desktop app is wonderful, we can also access to our clients' computers or our own computers by using our mobile devices thanks to the android and apple apps, being able to give remote support from our phones and tablets is great, we do not have to be in front of a computer in order to do that Review collected by and hosted on G2.com.

What do you dislike about Remote Utilities?

It would be better if we could have just one integrated application for the software, it comes by separate, so we need to install one app for viewer and one app for host as separate, even though it is a nice option for our clients because they only need the host functionality, another thing to point is the fact that sometimes when we are accessing from our phones and the internet connection is not good the session tends to freeze Review collected by and hosted on G2.com.

Recommendations to others considering Remote Utilities:

I highly recommend this software, during times like this it is important to have access to our offices from home and this software allows you to do your job from home with no difference, with this tool you can also give your customers remote support lowering your costs of transportation Review collected by and hosted on G2.com.

What problems is Remote Utilities solving and how is that benefiting you?

With this incredible app we are saving so much money, because now we do not need to go over to our customers' place in order to support them, sometimes they present some minimal troubles that can be easily solved by establishing a remote connection, with this we can expand our business to other cities and even countries, also working from home is so much better now Review collected by and hosted on G2.com.

Validated ReviewerIncentivizedSource: G2 invite

Verified User in Industrial Automation

Small-Business (50 or fewer emp.)

1/8/2021

"Good software ... Some crashes, loss of connections, but good software."

4/5

What do you like best about Remote Utilities?

Facility to establish connection

connection speed Review collected by and hosted on G2.com.

What do you dislike about Remote Utilities?

Bug

Drop of connections

locking of connections Review collected by and hosted on G2.com.

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Verified User in Telecommunications

Small-Business (50 or fewer emp.)

8/31/2018

"A bit confusing, with an inadequate price for what really offers to users."

2/5

What do you like best about Remote Utilities?

The most important aspect is that the free version lets you have up to 10 connections. This way users can effectively consider if purchasing it or not. Review collected by and hosted on G2.com.

What do you dislike about Remote Utilities?

I've used it for few weeks and connectivity over different locations was often not good. It is a bad situation if you need to use it for your job! In addition it requires an installer for those who start connection and another for users who receive it. Absolutely need to improve the dashboard that is anything but intuitive. Review collected by and hosted on G2.com.

Recommendations to others considering Remote Utilities:

I have been using it only for few weeks, but I can say for sure that many other software, even for free if you do not use it for commercial purposes, can be as useful as it is with:

1) lower price

2) better UX

3) better UI

4) most common updates Review collected by and hosted on G2.com.

What problems is Remote Utilities solving and how is that benefiting you?

If you work remotely and need a tool to control other's PC, you need a remote desktop software to achieve your goals. It could be useful even for not commercial use or if your friend, grandparents or a colleague need your IT support. Review collected by and hosted on G2.com.

Response from Conrad Sallian of Remote Utilities

Thank you for your review! Since this review was posted the new version 6.9 has been released. It has improved performance so we highly recommend that you upgrade to that version (both parts - Viewer and Host/Agent).

With regards to the installer only option, actually both sides of a remote connection can use a portable version. On the Viewer side it's the "Portable Viewer" module and on the remote side it's the "Agent" module.

We will do our best to further improve the UI and add more exciting features.

Validated ReviewerIncentivizedSource: G2 invite