Compare Remote Utilities and ScreenConnect 
At a Glance
Market Segments
Small-Business (66.7% of reviews)
Small-Business (65.8% of reviews)
Entry-Level Pricing
Free 1 User
No pricing available
Remote Utilities
Star Rating
(18)4.2 out of 5
Market Segments
Small-Business (66.7% of reviews)
Pros & Cons
Entry-Level Pricing
Free 1 User
Browse all 4 pricing plansScreenConnect
Star Rating
(498)4.7 out of 5
Market Segments
Small-Business (65.8% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about ScreenConnectRemote Utilities vs ScreenConnect
- Reviewers felt that ScreenConnect meets the needs of their business better than Remote Utilities.
- When comparing quality of ongoing product support, reviewers felt that ScreenConnect is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of ScreenConnect over Remote Utilities.
Pricing
Entry-Level Pricing
Remote Utilities
FREE
Free
1 User
- All features
- Connection alert window on the remote side
- 10 remote PCs per user or organization
ScreenConnect
No pricing availableFree Trial
Remote Utilities
Free Trial is available
ScreenConnect
Free Trial is available
Ratings
Meets Requirements
8.6
15
9.3
410
Ease of Use
8.1
15
9.3
413
Ease of Setup
8.8
7
8.9
338
Ease of Admin
Not enough data
8.9
334
Quality of Support
7.7
13
8.8
352
Has the product been a good partner in doing business?
Not enough data
9.1
318
Product Direction (% positive)
8.2
13
8.6
406
Features by Category
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Presenter Tools
Not enough data
8.6
14
Not enough data
Feature Not Available
Not enough data
9.7
18
Not enough data
8.9
15
Conferencing Options
Not enough data
7.7
13
Not enough data
6.5
12
Not enough data
Feature Not Available
Application Tools
Not enough data
7.9
12
Not enough data
8.7
15
Not enough data
Feature Not Available
Agentic AI - Screen Sharing
Not enough data
Not enough data
Collaboration Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Meeting Coordination
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Software Type
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Video Conferencing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
7.8
6
9.7
51
8.6
6
9.3
43
8.0
5
9.1
39
9.2
6
9.3
49
Not enough data
9.2
44
Not enough data
9.0
46
Maintenance
Not enough data
9.4
46
9.7
5
8.7
34
Communication
8.3
6
8.9
43
Not enough data
7.6
28
Feature Not Available
Feature Not Available
Feature Not Available
8.1
36
Security
Not enough data
8.8
31
9.3
5
8.9
35
Device Support
Feature Not Available
8.0
39
Not enough data
8.8
40
8.1
6
8.8
40
Performance
Feature Not Available
8.3
37
Remote Support - Remote Video Support
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content - Remote Video Support
Not enough data
Not enough data
Not enough data
Not enough data
Platform - Remote Video Support
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
7.8
9
8.9
95
Feature Not Available
8.7
87
Feature Not Available
8.4
89
8.3
8
8.7
78
Feature Not Available
8.9
81
7.8
9
9.3
107
8.5
9
Feature Not Available
Platform
8.5
8
9.0
97
Feature Not Available
7.8
81
Feature Not Available
7.9
82
7.8
9
9.5
108
Security
8.0
9
Feature Not Available
Feature Not Available
9.0
89
Feature Not Available
Feature Not Available
Categories
Categories
Shared Categories
Remote Utilities and ScreenConnect are categorized as Remote Support and Remote Desktop
Unique Categories
Remote Utilities has no unique categories
Reviews
Reviewers' Company Size
Remote Utilities
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
ScreenConnect
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
16.7%
Computer Software
11.1%
Civic & Social Organization
11.1%
Telecommunications
5.6%
Restaurants
5.6%
Other
50.0%
Information Technology and Services
42.9%
Computer & Network Security
6.2%
Computer Software
5.9%
Computer Networking
3.8%
Hospital & Health Care
3.4%
Other
37.8%
Alternatives
Discussions
What is Remote Utilities host used for?
2 Comments
TA
It's a great tool for remote accessing other machines that are unattended. It also allows for file transfer. Very useful when working remotely or when...Read more
How Remote Utilities work?
1 Comment
CS
Remote Utilities works by installing a Host module on a remote computer for unattended access or an Agent module for spontaneous support, enabling a user...Read more
What is remote control Utilities?
1 Comment
CS
Remote Control Utilities refers to our product, Remote Utilities, which is a versatile remote control software allowing users to access and manage remote...Read more
What does ConnectWise control do?
1 Comment
BF
It performs remote helpdesk, remote support and most of the LogmeIn Rescue type work Read more
I would like to switch my current ScreenConnect installation to ConnectWise's Automate. Can I?
1 Comment
RD
Yes you can, you need to speak with your account executive.Read more
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