Remote Utilities Reviews & Product Details

Remote Utilities Overview

What is Remote Utilities?

Remote Utilities is remote desktop software for secure access to workstations, servers and laptops over a LAN and via the Internet. You can view the remote PC screen and control its mouse and keyboard as if you were sitting right in front of the PC. With RU you can provide technical support to your customers and help your friends and family members. The program is free for business and personal use for up to 10 remote PCs.

Remote Utilities Details
Languages Supported
Arabic, Czech, Danish, German, English, French, Hebrew, Italian, Japanese, Korean, Dutch, Norwegian, Polish, Portuguese, Spanish, Swedish, Turkish, Chinese (Simplified)
Product Description

Access and control multiple PCs from remote physical locations with different connection modes. You can view screens remotely, send keystrokes, control the mouse pointer, transfer files and do any other operation just as if you were physically sitting in front of the remote PC.

How do you position yourself against your competitors?

Remote Utilities is a unique software among remote control tools in that it offers both hosted and self-hosted options in one package. You can use either option regardless of your license type.

The program is also available for free when used on up to 10 remote PCs.


Seller Details
Seller
Remote Utilities
HQ Location
N/A
Twitter
@remoteutilities
151 Twitter followers
LinkedIn® Page
www.linkedin.com
1 employees on LinkedIn®

Overview Provided by:
Show More

Remote Utilities Screenshots

Remote Utilities Reviews

Write a Review
Filter reviews
LinkedIn®
Connections
Showing 5 Remote Utilities reviews
Showing 5 reviews
Filter Reviews
Filter Reviews
Sort by
Ratings
Company Size
User Role
For Category
All Industries
Region
Already have Remote Utilities?
Write a Review
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

With Remote Utilities I can remotely access any device in my IT infrastructure, I can have full and unrestricted access, either by direct connection or by Remote Desktop. In addition, I can transfer files, deploy software and integrate everything with Active Directory Review collected by and hosted on G2.com.

What do you dislike?

The direct connection is a little slow, access to the remote desktop is not always possible. So it requires a very good internet connection. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

I recommend using Remote Utilities as it has several functions and is great for managing your IT infrastructure and providing support to users. Mainly for offering integration with Active Directory Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

With Remote Utilities the support and management of the infrastructure is centralized in a single point, the integration with Active Directory is very good, it allows the correct permissions to be given to each user of the support team. Another important point is that Remote Utilities works with Windows, Mac, Linux and mobile devices (IOS and Android). Review collected by and hosted on G2.com.

Show More
Show Less
Ingeniero de desarrollo de software
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

Installation is pretty easy, file transfer is very easy and very secure, Remote Utilities offers so many interesting features, we can record in video the entire remote session, we can easily support our clients remotely and also receive support from our suppliers, we can also work from home setting up our office's computers as host, the windows desktop app is wonderful, we can also access to our clients' computers or our own computers by using our mobile devices thanks to the android and apple apps, being able to give remote support from our phones and tablets is great, we do not have to be in front of a computer in order to do that Review collected by and hosted on G2.com.

What do you dislike?

It would be better if we could have just one integrated application for the software, it comes by separate, so we need to install one app for viewer and one app for host as separate, even though it is a nice option for our clients because they only need the host functionality, another thing to point is the fact that sometimes when we our accessing from our phones and the internet connection is not good the session tends to freeze Review collected by and hosted on G2.com.

Recommendations to others considering the product:

I highly recommend this software, during times like this is important to have access to our offices from home and this software allows you to do your job from home with no difference, with this tool you can also give your customers a remote support lowing your costs of transportation Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

With this incredible app we are saving so much money, because now we do not need to go over our customers' place in order to support them, sometimes they present some minimal troubles that can be easily solve by establishing a remote connection, with this we can expand our business to other cities and even countries, also working from home is so much better now Review collected by and hosted on G2.com.

Show More
Show Less
Open Discussions in Remote Utilities
AI
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

Facility to establish connection

connection speed Review collected by and hosted on G2.com.

What do you dislike?

Bug

Drop of connections

locking of connections Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Yes Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Access to the house

Remote maintenance

Home office Review collected by and hosted on G2.com.

Show More
Show Less
UT
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

The most important aspect is that the free version lets you have up to 10 connections. This way users can effectively consider if purchasing it or not. Review collected by and hosted on G2.com.

What do you dislike?

I've used it for few weeks and connectivity over different locations was often not good. It is a bad situation if you need to use it for your job! In addition it requires an installer for those who start connection and another for users who receive it. Absolutely need to improve the dashboard that is anything but intuitive. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

I have been using it only for few weeks, but I can say for sure that many other software, even for free if you do not use it for commercial purposes, can be as useful as it is with:

1) lower price

2) better UX

3) better UI

4) most common updates Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

If you work remotely and need a tool to control other's PC, you need a remote desktop software to achieve your goals. It could be useful even for not commercial use or if your friend, grandparents or a collegue need your IT support. Review collected by and hosted on G2.com.

Show More
Show Less
Response from Conrad Sallian of Remote Utilities

Thank you for your review! Since this review was posted the new version 6.9 has been released. It has improved performance so we highly recommend that you upgrade to that version (both parts - Viewer and Host/Agent).

With regards to the installer only option, actually both sides of a remote connection can use a portable version. On the Viewer side it's the "Portable Viewer" module and on the remote side it's the "Agent" module.

We will do our best to further improve the UI and add more exciting features.

UF
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

It is fast and efficient

Giving me complete access to my server Review collected by and hosted on G2.com.

What do you dislike?

Printing is a little slow ut other than that i have no issues Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Use it

It works great Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Remote access to a server on a vendor network Review collected by and hosted on G2.com.

Show More
Show Less
Do you work for Remote Utilities?

Remote Utilities Categories on G2