# AnyDesk vs Remote Utilities Comparison
---
## AI Generated Summary
- **G2 reviewers report** that AnyDesk excels in providing a fast and stable remote connection, even in low-bandwidth situations. Users appreciate the **simple and intuitive interface** , which makes remote support and file sharing very convenient.
- **Users say** that Remote Utilities offers a great value proposition, especially with its **free access for up to 10 computers**. This feature is particularly appealing for small businesses looking to manage multiple devices without incurring costs.
- **Reviewers mention** that AnyDesk's file transfer capabilities are impressive, allowing users to send files without disrupting the active session. This functionality is highlighted as a significant advantage for those needing to manage tasks discreetly while assisting others.
- **According to verified reviews** , Remote Utilities is praised for its **seamless connection** and user-friendly experience, making it a solid choice for users who prioritize ease of access, especially when traveling.
- **G2 reviewers highlight** that AnyDesk's overall user satisfaction is notably higher, with a strong emphasis on its **ease of use and setup**. Users find the onboarding process straightforward, which helps in quickly getting teams up and running.
- **Users express mixed feelings** about Remote Utilities' support quality, noting that while it has useful features like remote printing, it may not match the level of support and responsiveness that AnyDesk provides, which is often cited as a strong point in user feedback.



| | AnyDesk | Remote Utilities | 
|---|---|---|
| **Star Rating** | 4.5 out of 5 | 4.2 out of 5 | 
| **Total Reviews** | 1,095 | 18 | 
| **Largest Market Segment** | Small-Business (41.4% of reviews) | Small-Business (66.7% of reviews) | 
| **Entry Level Price** | $22.90 | Free 1 User | 

---
## Top Pros & Cons

### AnyDesk

Pros:
- Ease of Use (29 reviews)
- Remote Control (16 reviews)

Cons:
- Connection Issues (9 reviews)
- Remote Access Issues (8 reviews)

### Remote Utilities

Pros:
- Ease of Use (1 reviews)
- Easy Access (1 reviews)


---
## Ratings Comparison
| Rating | AnyDesk | Remote Utilities | 
|---|---|---|
  | **Meets Requirements** | 9.2 (912 reviews) | 8.6 (15 reviews) | 
  | **Ease of Use** | 9.3 (924 reviews) | 8.1 (15 reviews) | 
  | **Ease of Setup** | 9.3 (214 reviews) | 8.8 (7 reviews) | 
  | **Ease of Admin** | 9.0 (141 reviews) | Not enough data | 
  | **Quality of Support** | 8.8 (810 reviews) | 7.7 (13 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.7 (128 reviews) | Not enough data | 
  | **Product Direction (% positive)** | 9.2 (878 reviews) | 8.2 (13 reviews) | 

---
## Pricing

### AnyDesk

#### Entry-Level Pricing

Plan: Solo

Price: $22.90

Description: Feature set for single-person companies.

Key Features:
- 1 licensed user
- Unlimited devices to connect to (Interactive Access)
- Up to 100 managed devices (Unattended Access)

[Browse all 4 editions](https://www.g2.com/products/anydesk/pricing)

#### Free Trial

Yes

### Remote Utilities

#### Entry-Level Pricing

Plan: FREE

Price: Free 1 User

Key Features:
- All features
- Connection alert window on the remote side
- 10 remote PCs per user or organization

[Browse all 4 editions](https://www.g2.com/products/remote-utilities/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Remote Support

| Product | Score | Reviews |
|---|---|---|
| **AnyDesk** | 8.9/10 | 349 |
| **Remote Utilities** | 8.6/10 | 7 |

#### Administration

| Feature | AnyDesk | Remote Utilities | 
|---|---|---|
| **Screen Sharing** | 9.4 (321 reviews) | 7.8 (6 reviews) | 
| **File Sharing** | 9.0 (314 reviews) | 8.6 (6 reviews) | 
| **Session Recording** | 9.0 (282 reviews) | 8.0 (5 reviews) | 
| **Unattended Remote Access** | 8.8 (287 reviews) | 9.2 (6 reviews) | 
| **Multi - Session Handling** | 8.8 (273 reviews) | Not enough data | 
| **Multi-Monitor Support** | 8.9 (262 reviews) | Not enough data | 

#### Maintenance

| Feature | AnyDesk | Remote Utilities | 
|---|---|---|
| **Remote Reboot** | 8.9 (271 reviews) | Not enough data | 
| **Remote Printing** | 8.8 (250 reviews) | 9.7 (5 reviews) | 

#### Communication 

| Feature | AnyDesk | Remote Utilities | 
|---|---|---|
| **Text Chat** | 8.9 (283 reviews) | 8.3 (6 reviews) | 
| **VoIP** | 8.5 (223 reviews) | Not enough data | 
| **Video Conference Call** | 8.5 (230 reviews) | Feature Not Available | 
| **Screen Annotations** | 8.7 (251 reviews) | Feature Not Available | 

#### Security

| Feature | AnyDesk | Remote Utilities | 
|---|---|---|
| **Data Encryption** | 8.9 (269 reviews) | Not enough data | 
| **Compliance** | 8.9 (260 reviews) | 9.3 (5 reviews) | 

#### Device Support

| Feature | AnyDesk | Remote Utilities | 
|---|---|---|
| **Mobile Device Access** | 8.9 (276 reviews) | Feature Not Available | 
| **Multi-Platform Support** | 9.0 (280 reviews) | Not enough data | 
| **Cross-Platform** | 9.0 (279 reviews) | 8.1 (6 reviews) | 

#### Performance

| Feature | AnyDesk | Remote Utilities | 
|---|---|---|
| **Reporting** | 8.9 (266 reviews) | Feature Not Available | 

### Remote Desktop

| Product | Score | Reviews |
|---|---|---|
| **AnyDesk** | 8.9/10 | 851 |
| **Remote Utilities** | 8.1/10 | 9 |

#### Administration

| Feature | AnyDesk | Remote Utilities | 
|---|---|---|
| **Usage Information** | 9.0 (700 reviews) | 7.8 (9 reviews) | 
| **Integrations** | 8.8 (624 reviews) | Feature Not Available | 
| **Session Recording** | 8.8 (653 reviews) | 8.3 (8 reviews) | 
| **Session Transfer** | 8.9 (660 reviews) | Feature Not Available | 
| **Unattended Access** | 8.8 (682 reviews) | 7.8 (9 reviews) | 
| **File Sharing** | 9.0 (716 reviews) | 8.5 (9 reviews) | 

#### Platform

| Feature | AnyDesk | Remote Utilities | 
|---|---|---|
| **Cross-Platform Access** | 9.0 (684 reviews) | 8.5 (8 reviews) | 
| **Mobile Device Access** | 8.7 (671 reviews) | Feature Not Available | 
| **Remote Device Control** | 9.2 (738 reviews) | 7.8 (9 reviews) | 

#### Security

| Feature | AnyDesk | Remote Utilities | 
|---|---|---|
| **Remote Wipe** | Feature Not Available | 8.0 (9 reviews) | 

---
## Categories
**Shared Categories (2):** [Remote Desktop Software](https://www.g2.com/categories/remote-desktop), [Remote Support Software](https://www.g2.com/categories/remote-support)




---
## Reviewer Demographics

### By Company Size

| Segment | AnyDesk | Remote Utilities | 
|---|---|---|
| **Small-Business** | 41.4% | 66.7% | 
| **Mid-Market** | 41.0% | 11.1% | 
| **Enterprise** | 17.6% | 22.2% | 

### By Industry

#### AnyDesk

- **Information Technology and Services:** 22.1%
- **Computer Software:** 13.6%
- **Computer & Network Security:** 4.2%
- **Marketing and Advertising:** 3.6%
- **Telecommunications:** 3.0%
- **Financial Services:** 2.9%
- **Consumer Services:** 2.4%
- **Education Management:** 2.4%
- **Hospital & Health Care:** 2.0%
- **Logistics and Supply Chain:** 1.9%
- **Other:** 42.0%

#### Remote Utilities

- **Information Technology and Services:** 16.7%
- **Computer Software:** 11.1%
- **Civic & Social Organization:** 11.1%
- **Telecommunications:** 5.6%
- **Restaurants:** 5.6%
- **Professional Training & Coaching:** 5.6%
- **Primary/Secondary Education:** 5.6%
- **Photography:** 5.6%
- **Industrial Automation:** 5.6%
- **Higher Education:** 5.6%
- **Other:** 22.2%

---
## Alternatives

### Alternatives to AnyDesk

- [TeamViewer](https://www.g2.com/products/teamviewer/reviews) — 4.5/5 stars (3973 reviews)
- [Zoho Assist](https://www.g2.com/products/zoho-assist/reviews) — 4.7/5 stars (696 reviews)
- [RemotePC](https://www.g2.com/products/remotepc/reviews) — 4.7/5 stars (647 reviews)
- [ISL Online](https://www.g2.com/products/isl-online/reviews) — 4.6/5 stars (593 reviews)
- [Splashtop Remote Access](https://www.g2.com/products/splashtop-remote-access/reviews) — 4.8/5 stars (510 reviews)
- [ScreenConnect](https://www.g2.com/products/screenconnect/reviews) — 4.7/5 stars (501 reviews)
- [LogMeIn Resolve](https://www.g2.com/products/logmein-resolve/reviews) — 4.3/5 stars (468 reviews)
- [RealVNC](https://www.g2.com/products/realvnc/reviews) — 4.7/5 stars (438 reviews)
- [BeyondTrust Remote Support](https://www.g2.com/products/beyondtrust-remote-support/reviews) — 4.7/5 stars (386 reviews)
- [LogMeIn Rescue](https://www.g2.com/products/logmein-rescue/reviews) — 4.6/5 stars (209 reviews)

### Alternatives to Remote Utilities

- [TeamViewer](https://www.g2.com/products/teamviewer/reviews) — 4.5/5 stars (3973 reviews)
- [ScreenConnect](https://www.g2.com/products/screenconnect/reviews) — 4.7/5 stars (501 reviews)
- [RemotePC](https://www.g2.com/products/remotepc/reviews) — 4.7/5 stars (647 reviews)
- [RealVNC](https://www.g2.com/products/realvnc/reviews) — 4.7/5 stars (438 reviews)
- [Splashtop Remote Access](https://www.g2.com/products/splashtop-remote-access/reviews) — 4.8/5 stars (510 reviews)
- [Zoho Assist](https://www.g2.com/products/zoho-assist/reviews) — 4.7/5 stars (696 reviews)
- [LogMeIn Resolve](https://www.g2.com/products/logmein-resolve/reviews) — 4.3/5 stars (468 reviews)
- [BeyondTrust Remote Support](https://www.g2.com/products/beyondtrust-remote-support/reviews) — 4.7/5 stars (386 reviews)
- [ISL Online](https://www.g2.com/products/isl-online/reviews) — 4.6/5 stars (593 reviews)
- [NinjaOne](https://www.g2.com/products/ninjaone/reviews) — 4.7/5 stars (4312 reviews)

---
## Top Discussions

### AnyDesk

- Title: [Is AnyDesk really free?](https://www.g2.com/discussions/is-anydesk-really-free) — 5 comments
  > **Top comment:** "Yes"
- Title: [Is Anydesk better than Team Viewer?](https://www.g2.com/discussions/is-anydesk-better-than-team-viewer) — 5 comments, 3 upvotes
  > **Top comment:** "Yes it is. It's light, user friendly and easy to use and understand. "
- Title: [could not log into the remote computer this was my issue and sometimes serious issue.](https://www.g2.com/discussions/13087-could-not-log-into-the-remote-computer-this-was-my-issue-and-sometimes-serious-issue) — 4 comments, 1 upvote
  > **Top comment:** "You must verify that the AnyDesk software is installed and with the permissions to connect to the target computer, from where the connection is required..."
- Title: [AnyDesk or TeamViewer?](https://www.g2.com/discussions/12587-a-anydesk-o-teamviewer) — 3 comments, 2 upvotes
  > **Top comment:** "Anydesk very useful software for business part and handling side very user friendly. I recommended our every clients."
- Title: [What is AnyDesk used for?](https://www.g2.com/discussions/what-is-anydesk-used-for) — 2 comments, 1 upvote
  > **Top comment:** "it is mostly used for remote desktop support and using this you can share your screen with another person also you can allow another person to access your..."

### Remote Utilities

- Title: [What is Remote Utilities host used for?](https://www.g2.com/discussions/what-is-remote-utilities-host-used-for) — 2 comments
  > **Top comment:** "It's a great tool for remote accessing other machines that are unattended. It also allows for file transfer. Very useful when working remotely or when..."
- Title: [How Remote Utilities work?](https://www.g2.com/discussions/how-remote-utilities-work) — 1 comment
  > **Top comment:** "Remote Utilities works by installing a Host module on a remote computer for unattended access or an Agent module for spontaneous support, enabling a user..."
- Title: [What is remote control Utilities?](https://www.g2.com/discussions/what-is-remote-control-utilities) — 1 comment
  > **Top comment:** "Remote Control Utilities refers to our product, Remote Utilities, which is a versatile remote control software allowing users to access and manage remote..."
- Title: [What are the features of remote access?](https://www.g2.com/discussions/remote-utilities-what-are-the-features-of-remote-access) — 1 comment
  > **Top comment:** "The features of Remote Access in Remote Utilities include secure and seamless connection to remote desktops, file transfer, unattended and attended access..."
- Title: [How can I connect to multiple computers at same time?](https://www.g2.com/discussions/36664-how-can-i-connect-to-multiple-computers-at-same-time) — 1 comment, 1 upvote
  > **Top comment:** "Hi Rafael, 

With Remote Utilities, you can connect to multiple computers simultaneously by opening multiple Full Control view tabs. Each tab represents a..."

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**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/anydesk-vs-remote-utilities)