Link copied to clipboard # Remote Utilities vs TeamViewer Comparison - What are their main differences? Share [ Export ](/compare/remote-utilities/teamviewer/export.csv) Remote UtilitiesTeamViewer[+ Add Product](#) Pricing **Remote Utilities** Free Trial **$99.00** Flat Rate With One-Time Purchase · Starter **$249.00** Flat Rate With One-Time Purchase · Plus **$499.00** Flat Rate With One-Time Purchase · Pro **$12,000.00** Flat Rate With One-Time Purchase · Site Show more **TeamViewer** Free Trial **$15.00** Per Month · Basic **Pricing Insights** from reviews Perceived Cost **Remote Utilities** $$$$$ **TeamViewer** $$$$$ Average Discount **Remote Utilities** Not enough reviews yet **TeamViewer** 9% Uncover valuable pricing insights from real user feedback to improve your shopping experience. See it for free Time to Implement **Remote Utilities** 6 months Based on 100 responses **TeamViewer** 6 months Based on 100 responses Return on Investment **Remote Utilities** 6 months Based on 100 responses **TeamViewer** 6 months Based on 100 responses ![Remote Utilities](https://images.g2crowd.com/uploads/product/hd_favicon/a86c0403c901c06ce1b4e7ab654be061/remote-utilities.svg "Remote Utilities") ![TeamViewer](https://images.g2crowd.com/uploads/product/hd_favicon/2d6f572fdd0b0f850dce61e168209cb2/teamviewer.svg "TeamViewer") G2 offers free advice on this comparison. Chat with an expert How would you like to receive Software Advice? ![](/assets/advisor_router/laptop_form-f1a7012279826105416befde8d882ffc7589b1f9db09c93a1379d601cafe8e0d.svg) FormAnswer questions at your own pace, no call required. ![](/assets/advisor_router/ai_agent-4d78629a3ba354fed449a65c60df3a6f2eda90fb98411b711df4b25d7be52a38.svg) AI AgentChat live and get a recommendation in minutes. ![](/assets/advisor_router/phone_call_picker-c48821ec36f4182d8ee3e54cfbd3937500eec54d7b7e0cfb80dc80a8a733842f.svg) Phone CallTalk it through live with a software advisor. **Pros & Cons** from reviews **Remote Utilities** Ease of Use (1) Easy Access (1) **TeamViewer** Ease of Use (518) Remote Access (428) Connection Issues (181) Connectivity Issues (147) Screenshots **Remote Utilities** ![Remote Utilities screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1340717/viewer.png) **TeamViewer** ![TeamViewer screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1214366/product-teamviewer-remote-support-overview.png) **Ratings** from reviews Meets Requirements **Remote Utilities** **8.6** /10 Based on 17 responses **TeamViewer** **9.1** /10 Based on 3,124 responses Ease of Use **Remote Utilities** **8.3** /10 Based on 17 responses **TeamViewer** **9.1** /10 Based on 3,591 responses Ease of Setup **Remote Utilities** **9.1** /10 Based on 9 responses **TeamViewer** **9.1** /10 Based on 1,103 responses Ease of Admin **Remote Utilities** **9.2** /10 Based on 6 responses **TeamViewer** **8.9** /10 Based on 715 responses Quality of Support **Remote Utilities** **8.0** /10 Based on 15 responses **TeamViewer** **8.6** /10 Based on 2,749 responses Has the product been a good partner in doing business? **Remote Utilities** **8.7** /10 Based on 5 responses **TeamViewer** **8.6** /10 Based on 670 responses Product Direction (% positive) **Remote Utilities** **8.3** /10 Based on 14 responses **TeamViewer** **8.7** /10 Based on 3,003 responses **Features** ratings from reviews Remote Support **8.7** /10 Based on 9 responses **9.0** /10 Based on 809 responses Remote Desktop **8.2** /10 Based on 10 responses **8.8** /10 Based on 1,791 responses Remote Monitoring & Management (RMM) Not enough data **9.1** /10 Based on 74 responses Uncover more feature rated insights from real users to improve your shopping experience. See it for free Screen Sharing Not enough data **8.7** /10 Based on 1,090 responses Unified Endpoint Management (UEM) Not enough data **9.8** /10 Based on 6 responses Network Monitoring Not enough data **9.3** /10 Based on 23 responses IT Asset Management Not enough data **7.9** /10 Based on 35 responses ServiceNow Store Apps Not enough data **9.3** /10 Based on 145 responses AR Collaboration Tools Not enough data **9.9** /10 Based on 5 responses Co-Browsing Not enough data **9.3** /10 Based on 25 responses Mobile Device Management (MDM) Not enough data **8.8** /10 Based on 38 responses Enterprise IT Management Not enough data **9.2** /10 Based on 30 responses User Insights **Reviewers' Company Size** Small-Business(50 or fewer emp.) 70.0% Mid-Market(51-1000 emp.) 10.0% Enterprise(\> 1000 emp.) 20.0% Small-Business(50 or fewer emp.) 70.0% Mid-Market(51-1000 emp.) 10.0% Enterprise(\> 1000 emp.) 20.0% Small-Business(50 or fewer emp.) 43.6% Mid-Market(51-1000 emp.) 35.8% Enterprise(\> 1000 emp.) 20.6% Small-Business(50 or fewer emp.) 43.6% Mid-Market(51-1000 emp.) 35.8% Enterprise(\> 1000 emp.) 20.6% **Reviewers' Industry** [![Remote Utilities](https://images.g2crowd.com/uploads/product/hd_favicon/a86c0403c901c06ce1b4e7ab654be061/remote-utilities.svg "Remote Utilities")](https://www.g2.com/products/remote-utilities/reviews) Remote Utilities Information Technology and Services 20.0% Computer Software 15.0% Civic & Social Organization 10.0% Telecommunications 5.0% Restaurants 5.0% Other 45.0% [![TeamViewer](https://images.g2crowd.com/uploads/product/hd_favicon/2d6f572fdd0b0f850dce61e168209cb2/teamviewer.svg "TeamViewer")](https://www.g2.com/products/teamviewer/reviews) TeamViewer Information Technology and Services 15.8% Computer Software 10.6% Marketing and Advertising 3.8% Computer & Network Security 3.2% Telecommunications 2.8% Other 63.7% Alternatives **Remote Utilities Alternatives** ![AnyDesk](https://images.g2crowd.com/uploads/product/hd_favicon/3188fa6e676a4d59bcc012231f4b06c3/anydesk.svg "AnyDesk") [ AnyDesk ](/products/anydesk/reviews) ![ScreenConnect](https://images.g2crowd.com/uploads/product/hd_favicon/0bca4a557cfe6bea5f4fb24eaee6b1d8/screenconnect.svg "ScreenConnect") [ ScreenConnect ](/products/screenconnect/reviews) ![RealVNC](https://images.g2crowd.com/uploads/product/hd_favicon/f99a60229ef0f9debd7c31835afd8ed9/vnc-connect.svg "RealVNC") [ RealVNC ](/products/realvnc/reviews) ![RemotePC](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_070fa14924179867f32d49326026477e/remotepc.png "RemotePC") [ RemotePC ](/products/remotepc/reviews) **TeamViewer Alternatives** ![NinjaOne](https://images.g2crowd.com/uploads/product/hd_favicon/e10c660fadbf952719b697ec98bbed05/ninjaone.svg "NinjaOne") [ NinjaOne ](/products/ninjaone/reviews) ![Atera IT Management](https://images.g2crowd.com/uploads/product/hd_favicon/b0d43ac9ef8eabd2a36c4a9b8ed74ccb/atera-it-management.svg "Atera IT Management") [ Atera ](/products/atera-it-management/reviews) ![LogMeIn Resolve](https://images.g2crowd.com/uploads/product/hd_favicon/5df47d29bfebd94f95f917ab9355b37d/logmein-resolve.svg "LogMeIn Resolve") [ LogMeIn Resolve ](/products/logmein-resolve/reviews) ![Datto RMM](https://images.g2crowd.com/uploads/product/hd_favicon/da4dafebced6fd70e2ee0dc64877752d/datto-rmm.svg "Datto RMM") [ Datto RMM ](/products/datto-rmm/reviews) ## Remote Utilities vs TeamViewer FAQs Generated using AI Last updated: August 16, 2026 ### What is the difference between TeamViewer vs Remote Utilities? TeamViewer stands out for its higher reviewer satisfaction, broader feature set, and significantly larger review base compared to Remote Utilities. | [TeamViewer](https://www.g2.com/products/teamviewer/reviews) | [Remote Utilities](https://www.g2.com/products/remote-utilities/reviews) | | --- | --- | | 4.5/5 (4154 reviews) | 4.2/5 (18 reviews) | | — | — | | 9.1 | 8.8 | | 8.6 | 7.7 | | Ease of Use (517 all-time mentions) | Ease of Use (1 all-time mention) | ### How do the pricing models of TeamViewer and Remote Utilities compare? TeamViewer is rated higher for value, with reviewers expressing more satisfaction with its pricing than Remote Utilities. - **TeamViewer:** In recent reviews, many buyers cite frustration with premium pricing but acknowledge the value in its robust feature set and reliability. - **Remote Utilities:** Reviewers highlight the appeal of its free tier for up to 10 computers, but note that the licensing process can be lengthy and the interface less modern. - **Switching reasons:** Recent TeamViewer reviewers mention considering alternatives due to cost and interface changes, while Remote Utilities is chosen for its free tier and core remote access capabilities. ### What are the best alternatives to TeamViewer and Remote Utilities? The top three alternatives to TeamViewer and Remote Utilities are AnyDesk, NinjaOne, and LogMeIn Resolve. | Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength | | --- | --- | --- | --- | --- | | [TeamViewer](https://www.g2.com/products/teamviewer/reviews) | 4.5/5 (4154 reviews) | — | Premium pricing, robust features | Ease of Use (517 all-time mentions) | | [Remote Utilities](https://www.g2.com/products/remote-utilities/reviews) | 4.2/5 (18 reviews) | — | Free for up to 10 computers, licensing process lengthy | Ease of Use (1 all-time mention) | | [AnyDesk](https://www.g2.com/products/anydesk/reviews) | 4.5/5 (1104 reviews) | Mid-Market | — | — | | [NinjaOne](https://www.g2.com/products/ninjaone/reviews) | 4.7/5 (5027 reviews) | Mid-Market | — | — | | [LogMeIn Resolve](https://www.g2.com/products/logmein-resolve/reviews) | 4.3/5 (469 reviews) | Mid-Market | — | — | ### Which Remote Support features should I prioritize when comparing TeamViewer and Remote Utilities? Buyers should prioritize Ease of Use, Remote Access, Feature Breadth, and Security when comparing TeamViewer and Remote Utilities. - **Ease of Use:** TeamViewer scores 9.1, Remote Utilities 8.1; 517 all-time mentions for TeamViewer, 1 for Remote Utilities. - **Remote Access:** TeamViewer has 428 all-time mentions, Remote Utilities 1 mention. - **Feature Breadth:** TeamViewer offers Active Directory Integration, Applications Management, Device Enrollment, Device Management, Diagnostics, Mobile Device Access, Reporting, Screen Annotations, Session Transfer, and Video Conference Call; no unique features cited for Remote Utilities. - **Security:** Recent reviews for both products highlight secure remote access and two-factor authentication as important, with TeamViewer frequently cited for robust security features. ### What are the pros and cons of TeamViewer vs Remote Utilities? TeamViewer’s headline strength is its ease of use and robust feature set, while Remote Utilities is valued for its free tier and secure unattended access. - **TeamViewer strengths:** Ease of Use (517 all-time mentions), Remote Access (428), Remote Control (343), Reliability (262), File Transfer (164), Easy Setup (155), Intuitive (126), User-Friendly (123). - **TeamViewer trade-offs:** Connection Issues (181), Expensive (137), Slow Performance (134), Remote Access Issues (122), recent reviews cite frustration with the new interface and premium pricing. - **Remote Utilities strengths:** Free for up to 10 computers, secure unattended access, file transfer, Active Directory integration, and multi-platform support mentioned in recent reviews. - **Remote Utilities trade-offs:** Interface less modern, setup can be complex for non-technical users, slower direct connections, and limited reviewer-cited strengths (1 all-time mention for Ease of Use). ### Is TeamViewer or Remote Utilities better for small businesses? TeamViewer is the stronger fit for small businesses, supported by higher satisfaction scores and broader reviewer sentiment. - **TeamViewer:** Small-business reviewers consistently highlight ease of use, quick setup, and reliable remote access as key benefits. - **Remote Utilities:** Small-business reviewers appreciate the free tier and secure unattended access, but note a steeper learning curve and less modern interface. ### Which Remote Support platform has better integrations? TeamViewer is favored for integrations, with reviewers citing more integration options and higher mention counts. - **TeamViewer:** AnyDesk integration is mentioned in 31 reviews, with additional reviewer references to integration with Active Directory and other IT management tools. - **Remote Utilities:** Reviewers mention Active Directory integration and multi-platform support, but with fewer cited integrations overall. ### How do TeamViewer and Remote Utilities compare on customer support? TeamViewer outperforms Remote Utilities on Quality of Support by a material margin, scoring 8.6 versus 7.7. - **TeamViewer:** Reviewers frequently praise responsive and helpful support, with multiple recent reviews rating support 6 or 7 out of 7. - **Remote Utilities:** Support is described as generally positive but less consistent, with scores ranging from 4 to 7 and some reviewers noting a desire for faster or more modern support experiences. ### Which is easier to implement, TeamViewer or Remote Utilities? TeamViewer and Remote Utilities score within 0.3 points on Ease of Setup, with TeamViewer at 9.1 and Remote Utilities at 8.8, indicating near parity. - **TeamViewer:** Reviewers highlight quick and straightforward setup, with many citing a simple installation process and minimal configuration required. - **Remote Utilities:** Setup is described as easy once learned, but initial configuration can be complex for non-technical users; reviewers note that setup becomes efficient after the first use. ### Which product has better Remote Access? TeamViewer is the stronger product for Remote Access, with higher reviewer satisfaction and significantly more reviewer-cited strengths. - **TeamViewer:** Remote Access is cited in 428 all-time reviews, with a 9.1 Ease of Use score and robust feature set including unattended access, multi-monitor support, and file transfer. - **Remote Utilities:** Remote Access is mentioned in 1 review, with reviewers noting secure unattended access and file transfer as key benefits, but with fewer overall citations and a lower Ease of Use score (8.1).