Compare Remote Utilities and TeamViewer 
Featured Products
At a Glance
Market Segments
Small-Business (66.7% of reviews)
Small-Business (43.2% of reviews)
Entry-Level Pricing
Free 1 User
Starting at $24.90
Remote Utilities
Star Rating
(18)4.2 out of 5
Market Segments
Small-Business (66.7% of reviews)
Pros & Cons
Entry-Level Pricing
Free 1 User
Browse all 4 pricing plansTeamViewer
Star Rating
(3,772)4.5 out of 5
Market Segments
Small-Business (43.2% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $24.90
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that TeamViewer excels in overall user satisfaction, with a significantly higher G2 Score reflecting its strong performance in remote support and desktop access. Users appreciate its high performance and secure communication features, making it a preferred choice for businesses.
- Users say that TeamViewer's implementation process is notably straightforward, even for non-technical users. Many highlight the ease of integration with various operating systems and devices, which enhances its versatility in diverse work environments.
- Reviewers mention that Remote Utilities offers a compelling free option for users needing access to up to 10 computers. This feature is particularly praised for its cost-effectiveness, making it an attractive choice for small businesses looking to manage remote access without incurring additional expenses.
- According to verified reviews, TeamViewer stands out for its robust file sharing capabilities, with users noting the seamless transfer of files between machines. This functionality is often highlighted as a key advantage over competitors, enhancing productivity during remote sessions.
- Users report that while Remote Utilities provides a user-friendly experience, it sometimes lacks the advanced features found in TeamViewer, such as session recording and comprehensive remote support tools. This can limit its effectiveness for users with more complex remote access needs.
- Reviewers mention that TeamViewer's quality of support is generally rated higher, with users appreciating the responsive assistance available when issues arise. In contrast, Remote Utilities has received mixed feedback regarding support, indicating a potential area for improvement.
Pricing
Entry-Level Pricing
Remote Utilities
FREE
Free
1 User
- All features
- Connection alert window on the remote side
- 10 remote PCs per user or organization
TeamViewer
Remote Access
Starting at $24.90
Ideal for on-the-go professionals looking for an economical, easy remote work solution.
- 1 Licensed User
- 1 Concurrent connection (channel)
- 3 Managed devices
Free Trial
Remote Utilities
Free Trial is available
TeamViewer
Free Trial is available
Ratings
Meets Requirements
8.6
15
9.1
3,001
Ease of Use
8.1
15
9.1
3,182
Ease of Setup
8.8
7
9.1
948
Ease of Admin
Not enough data
8.9
681
Quality of Support
7.7
13
8.6
2,576
Has the product been a good partner in doing business?
Not enough data
8.6
637
Product Direction (% positive)
8.2
13
8.7
2,896
Features by Category
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Inventory Management - Remote Monitoring & Management (RMM)
Not enough data
9.4
54
Not enough data
9.2
12
Not enough data
9.4
11
Monitoring and Management
Not enough data
9.2
54
Not enough data
9.3
53
Not enough data
9.1
55
Not enough data
9.2
54
Not enough data
9.2
12
IT Operations & Workflow - Remote Monitoring & Management (RMM)
Not enough data
8.8
13
Service Management
Not enough data
9.5
55
Not enough data
9.3
12
Not enough data
8.5
12
Agentic AI - Remote Monitoring & Management (RMM)
Not enough data
8.7
13
Not enough data
9.0
13
Not enough data
9.0
13
Not enough data
8.7
13
Not enough data
9.0
13
Not enough data
9.0
13
Not enough data
9.2
14
Presenter Tools
Not enough data
8.9
867
Not enough data
8.5
788
Not enough data
9.1
941
|
Verified
Not enough data
8.8
837
|
Verified
Conferencing Options
Not enough data
8.7
800
|
Verified
Not enough data
8.7
812
|
Verified
Not enough data
8.7
796
|
Verified
Application Tools
Not enough data
8.9
874
|
Verified
Not enough data
8.9
829
|
Verified
Not enough data
8.7
810
|
Verified
Agentic AI - Screen Sharing
Not enough data
8.0
41
Scope
Not enough data
10.0
6
Not enough data
10.0
6
Security
Not enough data
10.0
6
Not enough data
9.4
6
Not enough data
9.7
6
Management
Not enough data
9.7
6
Not enough data
9.7
6
Not enough data
9.7
6
Not enough data
10.0
6
Not enough data
10.0
6
Agentic AI - Unified Endpoint Management (UEM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
9.4
20
Not enough data
9.4
19
Not enough data
9.2
21
Not enough data
9.3
21
Monitoring - Network Monitoring
Not enough data
8.8
11
Not enough data
9.4
11
Not enough data
9.5
11
Management
Not enough data
9.3
20
Not enough data
9.4
20
Not enough data
9.3
21
Analytics - Network Monitoring
Not enough data
9.1
11
Not enough data
8.9
11
Security - Network Monitoring
Not enough data
9.4
11
Not enough data
9.2
11
Not enough data
9.2
11
Network Performance - Network Monitoring
Not enough data
9.1
11
Not enough data
9.5
11
AI Automation - Network Monitoring
Not enough data
9.3
10
Not enough data
9.4
11
Not enough data
9.4
11
Agentic AI - Network Monitoring
Not enough data
9.3
10
Not enough data
9.7
10
Not enough data
9.7
10
Not enough data
9.7
10
Not enough data
9.5
10
Not enough data
9.5
10
Not enough data
9.3
10
Asset Inventory
Not enough data
8.3
26
Not enough data
8.3
26
Not enough data
8.3
25
Not enough data
7.3
24
Not enough data
8.3
26
Generative AI
Not enough data
7.8
19
Not enough data
7.7
19
Agentic AI - IT Asset Management
Not enough data
7.9
14
Not enough data
7.9
14
Not enough data
8.1
14
Not enough data
7.6
14
Not enough data
7.7
14
Not enough data
8.1
15
Not enough data
7.7
14
Management
Not enough data
9.1
25
Not enough data
8.6
25
Not enough data
8.3
20
Not enough data
7.5
22
ServiceNow Apps
Not enough data
9.3
131
Not enough data
9.3
132
Agentic AI - ServiceNow Store Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
7.8
6
9.2
562
8.6
6
9.1
547
8.0
5
8.9
490
9.2
6
9.0
522
Not enough data
8.9
500
Not enough data
9.0
506
Maintenance
Not enough data
9.0
503
9.7
5
8.9
471
Communication
8.3
6
9.0
500
Not enough data
8.6
443
Feature Not Available
8.7
448
Feature Not Available
8.8
468
Security
Not enough data
9.0
465
9.3
5
9.0
466
Device Support
Feature Not Available
8.9
496
Not enough data
9.1
507
8.1
6
9.1
508
Performance
Feature Not Available
9.0
472
Remote Support
Not enough data
10.0
5
Not enough data
10.0
5
Not enough data
9.3
5
Hardware Integration
Not enough data
10.0
5
Not enough data
9.7
5
Not enough data
10.0
5
Content
Not enough data
10.0
5
Not enough data
10.0
5
Not enough data
9.7
5
Administration
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.4
24
Security
Not enough data
9.3
23
Not enough data
Feature Not Available
Remote Support - Remote Video Support
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content - Remote Video Support
Not enough data
Not enough data
Not enough data
Not enough data
Platform - Remote Video Support
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - SAP Store
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform - Mobile Device Management (MDM)
Not enough data
8.8
30
Operating System
Not enough data
9.5
32
Not enough data
9.1
30
Not enough data
8.9
32
Management
Not enough data
8.8
31
Not enough data
8.5
31
Not enough data
9.0
29
Not enough data
8.6
29
Not enough data
8.8
31
Security
Not enough data
8.7
30
Not enough data
8.9
33
Agentic AI - Mobile Device Management (MDM)
Not enough data
9.3
7
Not enough data
9.0
7
Not enough data
9.5
7
Not enough data
9.0
7
Not enough data
8.6
7
Not enough data
8.8
7
Not enough data
8.6
7
Analysis
Not enough data
8.9
18
Platform
Not enough data
9.3
20
Not enough data
9.0
18
Not enough data
9.1
17
Not enough data
8.8
17
Not enough data
9.5
17
Security
Not enough data
9.2
17
Not enough data
9.4
16
Not enough data
9.2
15
Not enough data
9.7
15
Not enough data
9.1
15
Agentic AI - Enterprise IT Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
7.8
9
8.8
1395
Feature Not Available
8.7
1308
Feature Not Available
8.6
1303
8.3
8
8.6
1284
Feature Not Available
8.7
1320
7.8
9
8.7
1395
8.5
9
8.9
1461
Platform
8.5
8
8.9
1412
Feature Not Available
8.7
1368
Feature Not Available
8.7
1333
7.8
9
9.1
1503
Security
8.0
9
8.6
1194
Feature Not Available
8.8
1341
Feature Not Available
8.7
1283
Categories
Categories
Shared Categories
Remote Utilities and TeamViewer are categorized as Remote Support and Remote Desktop
Unique Categories
Remote Utilities has no unique categories
TeamViewer is categorized as Co-Browsing, AR Collaboration Tools, SAP Store, Unified Endpoint Management (UEM), Screen Sharing, Remote Monitoring & Management (RMM), ServiceNow Store Apps, IT Asset Management, Enterprise IT Management, Mobile Device Management (MDM), Network Monitoring, and Remote Video Support
Reviews
Reviewers' Company Size
Remote Utilities
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
TeamViewer
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
16.7%
Computer Software
11.1%
Civic & Social Organization
11.1%
Telecommunications
5.6%
Restaurants
5.6%
Other
50.0%
Information Technology and Services
16.3%
Computer Software
10.7%
Marketing and Advertising
4.1%
Telecommunications
3.2%
Consumer Services
3.0%
Other
62.8%
Discussions
What is Remote Utilities host used for?
2 Comments
CS
Remote Utilities Host is primarily used for unattended access as it can run as a service and restart with Windows, allowing IT professionals or other users...Read more
Can I use Remote Utilities for legal requisitions?
1 Comment
CS
Yes, Remote Utilities can be used for legal requisitions, provided it is utilized in compliance with applicable laws and regulations, ensuring proper...Read more
What is remote control Utilities?
1 Comment
CS
Remote Control Utilities refers to our product, Remote Utilities, which is a versatile remote control software allowing users to access and manage remote...Read more
Can i access the mobile phone devices through remote desktop ?
5 Comments
AZ
Yes, you can generally remote in to mobile devices, but the connection (at least in the case of iOS devices) is view only. You cannot control the mobile...Read more
Somewhat expensive licenses?
4 Comments
G2
You may logon to your teamviewer account on the teamviewer website to manage your licenses, there you will see an overview of available licenses, used...Read more
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