Compare Remote Utilities and TeamViewer 
Featured Products
At a Glance
Market Segments
Small-Business (66.7% of reviews)
Small-Business (43.0% of reviews)
Entry-Level Pricing
Free 1 User
Starting at $24.90
Remote Utilities
Star Rating
(18)4.2 out of 5
Market Segments
Small-Business (66.7% of reviews)
Pros & Cons
Entry-Level Pricing
Free 1 User
Browse all 4 pricing plansTeamViewer
Star Rating
(3,886)4.5 out of 5
Market Segments
Small-Business (43.0% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $24.90
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that TeamViewer excels in overall user satisfaction, with a significantly higher G2 Score reflecting its strong performance in remote support and desktop access. Users appreciate its high performance and secure communication features, making it a preferred choice for businesses.
- Users say that TeamViewer's implementation process is notably straightforward, even for non-technical users. Many highlight the ease of integration with various operating systems and devices, which enhances its versatility in diverse work environments.
- Reviewers mention that Remote Utilities offers a compelling free option for users needing access to up to 10 computers. This feature is particularly praised for its cost-effectiveness, making it an attractive choice for small businesses looking to manage remote access without incurring additional expenses.
- According to verified reviews, TeamViewer stands out for its robust file sharing capabilities, with users noting the seamless transfer of files between machines. This functionality is often highlighted as a key advantage over competitors, enhancing productivity during remote sessions.
- Users report that while Remote Utilities provides a user-friendly experience, it sometimes lacks the advanced features found in TeamViewer, such as session recording and comprehensive remote support tools. This can limit its effectiveness for users with more complex remote access needs.
- Reviewers mention that TeamViewer's quality of support is generally rated higher, with users appreciating the responsive assistance available when issues arise. In contrast, Remote Utilities has received mixed feedback regarding support, indicating a potential area for improvement.
Pricing
Entry-Level Pricing
Remote Utilities
FREE
Free
1 User
- All features
- Connection alert window on the remote side
- 10 remote PCs per user or organization
TeamViewer
Remote Access
Starting at $24.90
Ideal for on-the-go professionals looking for an economical, easy remote work solution.
- 1 Licensed User
- 1 Concurrent connection (channel)
- 3 Managed devices
Free Trial
Remote Utilities
Free Trial is available
TeamViewer
Free Trial is available
Ratings
Meets Requirements
8.6
15
9.1
3,050
Ease of Use
8.1
15
9.1
3,273
Ease of Setup
8.8
7
9.1
1,002
Ease of Admin
Not enough data
8.9
685
Quality of Support
7.7
13
8.7
2,619
Has the product been a good partner in doing business?
Not enough data
8.6
641
Product Direction (% positive)
8.2
13
8.7
2,939
Features by Category
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Inventory Management - Remote Monitoring & Management (RMM)
Not enough data
9.4
54
Not enough data
9.3
12
Not enough data
9.5
10
Monitoring and Management
Not enough data
9.3
54
Not enough data
9.3
52
Not enough data
9.0
54
Not enough data
9.2
53
Not enough data
9.2
11
IT Operations & Workflow - Remote Monitoring & Management (RMM)
Not enough data
8.7
13
Service Management
Not enough data
9.6
56
Not enough data
9.5
11
Not enough data
8.5
11
Agentic AI - Remote Monitoring & Management (RMM)
Not enough data
8.7
13
Not enough data
9.0
13
Not enough data
9.0
13
Not enough data
8.7
13
Not enough data
9.0
13
Not enough data
9.0
13
Not enough data
9.2
14
Presenter Tools
Not enough data
8.9
867
Not enough data
8.5
786
Not enough data
9.2
947
|
Verified
Not enough data
8.8
836
|
Verified
Conferencing Options
Not enough data
8.7
798
|
Verified
Not enough data
8.8
811
|
Verified
Not enough data
8.8
797
|
Verified
Application Tools
Not enough data
8.9
872
|
Verified
Not enough data
8.9
827
|
Verified
Not enough data
8.7
807
|
Verified
Agentic AI - Screen Sharing
Not enough data
8.1
43
Scope
Not enough data
10.0
5
Not enough data
10.0
5
Security
Not enough data
10.0
5
Not enough data
9.3
5
Not enough data
9.7
5
Management
Not enough data
9.7
5
Not enough data
9.7
5
Not enough data
9.7
5
Not enough data
10.0
5
Not enough data
10.0
5
Agentic AI - Unified Endpoint Management (UEM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
9.4
20
Not enough data
9.4
19
Not enough data
9.2
21
Not enough data
9.3
21
Monitoring - Network Monitoring
Not enough data
8.8
11
Not enough data
9.4
11
Not enough data
9.5
11
Management
Not enough data
9.3
20
Not enough data
9.4
20
Not enough data
9.3
21
Analytics - Network Monitoring
Not enough data
9.1
11
Not enough data
8.9
11
Security - Network Monitoring
Not enough data
9.4
11
Not enough data
9.2
11
Not enough data
9.2
11
Network Performance - Network Monitoring
Not enough data
9.1
11
Not enough data
9.5
11
AI Automation - Network Monitoring
Not enough data
9.3
10
Not enough data
9.4
11
Not enough data
9.4
11
Agentic AI - Network Monitoring
Not enough data
9.3
10
Not enough data
9.7
10
Not enough data
9.7
10
Not enough data
9.7
10
Not enough data
9.5
10
Not enough data
9.5
11
Not enough data
9.4
11
Asset Inventory
Not enough data
8.3
23
Not enough data
8.2
23
Not enough data
8.3
22
Not enough data
7.1
21
Not enough data
8.3
23
Generative AI
Not enough data
7.7
18
Not enough data
7.6
18
Agentic AI - IT Asset Management
Not enough data
7.7
13
Not enough data
7.7
13
Not enough data
7.9
13
Not enough data
7.4
13
Not enough data
7.6
13
Not enough data
8.0
14
Not enough data
7.6
13
Management
Not enough data
9.0
24
Not enough data
8.5
24
Not enough data
8.2
19
Not enough data
7.4
21
ServiceNow Apps
Not enough data
9.3
132
Not enough data
9.3
132
Agentic AI - ServiceNow Store Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
7.8
6
9.3
597
8.6
6
9.1
552
8.0
5
8.9
485
9.2
6
9.0
530
Not enough data
8.9
495
Not enough data
9.0
503
Maintenance
Not enough data
9.0
500
9.7
5
8.9
464
Communication
8.3
6
9.0
497
Not enough data
8.6
442
Feature Not Available
8.7
450
Feature Not Available
8.8
464
Security
Not enough data
9.1
472
9.3
5
9.0
464
Device Support
Feature Not Available
8.9
497
Not enough data
9.1
514
8.1
6
9.1
516
Performance
Feature Not Available
9.0
472
Remote Support
Not enough data
10.0
5
Not enough data
10.0
5
Not enough data
9.3
5
Hardware Integration
Not enough data
10.0
5
Not enough data
9.7
5
Not enough data
10.0
5
Content
Not enough data
10.0
5
Not enough data
10.0
5
Not enough data
9.7
5
Administration
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.4
24
Security
Not enough data
9.3
23
Not enough data
Feature Not Available
Generative AI
Not enough data
Not enough data
Remote Support - Remote Video Support
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content - Remote Video Support
Not enough data
Not enough data
Not enough data
Not enough data
Platform - Remote Video Support
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Salesforce AppExchange Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - SAP Store
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AWS Marketplace
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
System Control
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Vulnerability Prevention
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform - Mobile Device Management (MDM)
Not enough data
8.7
29
Operating System
Not enough data
9.4
33
Not enough data
9.1
29
Not enough data
8.8
32
Management
Not enough data
8.8
30
Not enough data
8.5
30
Not enough data
8.9
28
Not enough data
8.5
28
Not enough data
8.8
30
Security
Not enough data
8.7
29
Not enough data
8.9
32
Agentic AI - Mobile Device Management (MDM)
Not enough data
9.2
6
Not enough data
8.9
6
Not enough data
9.4
6
Not enough data
8.9
6
Not enough data
8.3
6
Not enough data
8.6
6
Not enough data
8.3
6
Analysis
Not enough data
8.9
18
Platform
Not enough data
9.3
20
Not enough data
9.1
18
Not enough data
9.1
17
Not enough data
8.8
17
Not enough data
9.5
18
Security
Not enough data
9.2
17
Not enough data
9.4
16
Not enough data
9.2
15
Not enough data
9.7
15
Not enough data
9.1
15
Agentic AI - Enterprise IT Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
7.8
9
8.8
1393
Feature Not Available
8.7
1309
Feature Not Available
8.6
1303
8.3
8
8.6
1285
Feature Not Available
8.7
1316
7.8
9
8.7
1395
8.5
9
8.9
1462
Platform
8.5
8
8.9
1410
Feature Not Available
8.7
1366
Feature Not Available
8.7
1329
7.8
9
9.1
1510
Security
8.0
9
8.7
1190
Feature Not Available
8.8
1337
Feature Not Available
8.7
1280
Categories
Categories
Shared Categories
Remote Utilities and TeamViewer are categorized as Remote Support and Remote Desktop
Unique Categories
Remote Utilities has no unique categories
TeamViewer is categorized as AR Collaboration Tools, Salesforce AppExchange Apps, AWS Marketplace, IT Asset Management, Enterprise IT Management, Remote Monitoring & Management (RMM), Unified Endpoint Management (UEM), Co-Browsing, Screen Sharing, Network Monitoring, Endpoint Management, Mobile Device Management (MDM), Patch Management, SAP Store, ServiceNow Store Apps, and Remote Video Support
Reviews
Reviewers' Company Size
Remote Utilities
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
TeamViewer
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
16.7%
Computer Software
11.1%
Civic & Social Organization
11.1%
Telecommunications
5.6%
Restaurants
5.6%
Other
50.0%
Information Technology and Services
16.3%
Computer Software
10.6%
Marketing and Advertising
4.0%
Telecommunications
3.1%
Consumer Services
3.0%
Other
63.0%
Discussions
What is Remote Utilities host used for?
2 Comments
TA
It's a great tool for remote accessing other machines that are unattended. It also allows for file transfer. Very useful when working remotely or when...Read more
How Remote Utilities work?
1 Comment
CS
Remote Utilities works by installing a Host module on a remote computer for unattended access or an Agent module for spontaneous support, enabling a user...Read more
What is remote control Utilities?
1 Comment
CS
Remote Control Utilities refers to our product, Remote Utilities, which is a versatile remote control software allowing users to access and manage remote...Read more
How would teanviewer connect without a fast internet?
9 Comments
FN
Teamviewer requires good internet connectivity .if the internet connection is low then the session might get terminatedRead more
What are the features of TeamViewer?
4 Comments
AM
Its allow us:
Remote Device Control
Cross platform access - PC to PC , Mobile to PC, PC to mobile, and mobile to mobile from mobile devices we can...Read more
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