---
title: Remote Eye Reviews
meta_title: 'Remote Eye Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 33 reviews by the users' company size, role or industry to
  find out how Remote Eye works for a business like yours.
aggregate_rating:
  rating_value: 4.7
  review_count: 33
  scale: '5'
date_modified: '2026-07-17'
parent_category:
  name: Augmented Reality
  url: https://www.g2.com/categories/augmented-reality
---

# Remote Eye Reviews
**Vendor:** Wideum  
**Category:** [AR Collaboration Tools](https://www.g2.com/categories/ar-collaboration-tools)  
**Average Rating:** 4.7/5.0  
**Total Reviews:** 33
## About Remote Eye
Wideum is a remote service technology company, innovating in applications for smartphones, tablets and smart glasses. Our proprietary software allows users to execute difficult tasks and operation maintenance with remote assistance thanks to information sharing between field service operators and support departments. Remote Eye is a remote assistance software that improves communication and knowledge management between an Expert, remotely and a local Operator. The Expert will be able to remotely visualize what the technician has in front of his eyes to guide and assist him in the installation, maintenance, or repairs that require more specialized external knowledge. Remote Eye is specially designed for Smart Glasses, hands-free devices that allow the operator to complete the freedom to move. It is also available on Android and iOS mobile phones. For more information visit www.wideum.com



## Remote Eye Pros & Cons
**What users like:**

- Users value the **cost efficiency** of Remote Eye, benefiting from affordable subscription options and streamlined operations. (1 reviews)
- Users value the **ease of use** with Remote Eye, enjoying seamless integration and simple report management. (1 reviews)
- Users value the **simplicity of integration** with other tools, enhancing their workflow and efficiency. (1 reviews)
- Users value the **simplicity of integrations** with other tools, enhancing their workflow and productivity. (1 reviews)
- Users enjoy the **simplicity of reviewing remote reports** , making data management and outsourcing more efficient. (1 reviews)
- Simplicity (1 reviews)
- Time Management (1 reviews)



- [View Remote Eye pricing details and edition comparison](https://www.g2.com/products/remote-eye/reviews?page=2&section=pricing&secure%5Bexpires_at%5D=2026-07-19+19%3A56%3A42+-0500&secure%5Bsession_id%5D=33cc6fbe-8dea-435e-bfb4-7378430dce11&secure%5Btoken%5D=eba742ba29dd169241bfd1d1f4a2603e183032c3e2a6614e64c75e801d91ec0f&format=llm_user)

## Remote Eye Features
**Workflow & Automation**
- Safety checks & inspections 
- Customizable Workflows
- Dynamic SOP Promotion
- Nonconformance Event Management
- Safety & Incident Logging / Compliance Reporting

**Remote Support**
- Video chat
- Live text chat
- Ticket submitting

**Generative AI**
- AI Text Summarization
- AI Image-to-Text

**Before the Job**
- Calendar
- Dispatch
- Roles
- Booking

**Execution**
- Planning
- Scheduling
- Collaboration

**Hardware Integration**
- Mobile phones
- AR glasses
- Tablets

**On the Job**
- Location
- Employee Communication
- Behavior Monitoring
- Client Notifications
- Field Sales

**Analytics & Reporting**
- Monitoring
- KPIs
- Customizable Analytics / BI Integration

**Content**
- Guided content
- Content management
- AR annotations

**Enterprise Management**
- Cross & Multi‑Site Governance
- Site Reporting and Analytics
- Cross‑Site Collaboration & Communication
- Multi-Device Scalability
- Role-Based Access Control (RBAC)

**After the Job**
- Reports
- Analytics
- Invoicing
- CRM Integrations

**Knowledge Capture**
- Frontline Knowledge Capture & Sharing
- Content Versioning & SOP Updates
- Embedded Microlearning
- Offline Knowledge Access

**Generative AI**
- AI Text Generation
- AI Text Summarization
- AI Image-to-Text

**Agentic AI - Field Service Management**
- Autonomous Task Execution
- Natural Language Interaction
- Proactive Assistance

**Agentic AI**
- Actions & Autonomous Execution
- Real‑Time Translation & Transcription
- Predictive & Prescriptive AI

**Data & Integration**
- Open API & Extensibility
- ERP / MES / EAM Integration

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