# Regroup Mass Notification Reviews **Vendor:** Regroup Mass Notification **Category:** [Critical Event Management (CEM) Platforms Software](https://www.g2.com/categories/critical-event-management-cem-platforms) **Average Rating:** 4.7/5.0 **Total Reviews:** 93 ## About Regroup Mass Notification Regroup is a cloud-based mass communication system designed to facilitate effective communication for organizations, ensuring that individuals remain safe and informed during both emergencies and everyday situations. This platform allows users to send messages to a wide audience quickly and efficiently, utilizing various channels such as mobile devices, landlines, social media, email, websites and a wide variety of other systems. With its robust features, Regroup Mass Notification serves as a vital tool for organizations looking to enhance their communication strategies. The target audience for Regroup includes a diverse range of organizations, such as educational institutions, government agencies, healthcare facilities, and corporate entities. Each of these sectors faces unique challenges when it comes to disseminating information rapidly and effectively. For instance, schools may need to alert students and parents about weather-related closures, while healthcare facilities might require immediate communication during a crisis. The platform’s versatility allows it to cater to these varying needs, making it an essential resource for any organization that prioritizes safety and effective communication. Key features of Regroup include two-click messaging, which streamlines the process of sending alerts and updates. This feature is particularly beneficial during emergencies when time is of the essence. Additionally, the platform supports multi-channel communication, ensuring that messages reach recipients through their preferred methods. This flexibility not only enhances the likelihood of message delivery but also allows organizations to tailor their communication strategies to suit their audience's preferences. Moreover, Regroup Mass Notification emphasizes operational resilience and risk mitigation. By providing organizations with the tools to communicate effectively, they can respond to crises more efficiently and maintain continuity in their operations. The platform’s user-friendly interface and comprehensive reporting capabilities further empower organizations to analyze their communication efforts and improve their strategies over time. As a result, Regroup stands out in the mass communication category by combining ease of use with powerful features that address the critical need for timely and effective communication in an unpredictable world. ## Regroup Mass Notification Pros & Cons **What users like:** - Users find Regroup Mass Notification to be **extremely easy to use** , ensuring efficient communication with various support options available. (16 reviews) - Users appreciate the **exceptional customer support** from Regroup, enhancing the implementation and usage experience significantly. (12 reviews) - Users find Regroup Mass Notification to have **exceptional support** and a seamless implementation experience for their organizations. (8 reviews) - Users commend the **flawless implementation process** of Regroup, highlighting its user-friendly onboarding and exceptional support. (8 reviews) - Users value Regroup for its **reliable emergency notification** features that ensure effective communication during critical situations. (6 reviews) - Users value the **easy setup** of Regroup Mass Notification, allowing for quick message sending and confidence in communication. (6 reviews) - Users appreciate the **communication efficiency** of Regroup Mass Notification, making message sending and support quick and easy. (5 reviews) - Users value the **user-friendly features** and ease of setup that enhance communication during emergencies and daily operations. (5 reviews) - User Interface (5 reviews) - Alerts (4 reviews) **What users dislike:** - Users find the **initial complexity** of Regroup Mass Notification overwhelming, though support helps ease the learning process. (2 reviews) - Users note **expensive hidden price increases** for key features, which can affect overall cost perception and budgeting. (2 reviews) - Users find **incomplete information** frustrating, particularly regarding guest check-in and the help system's usability. (2 reviews) - Users find the **inefficiency** in Regroup's initial setup overwhelming, needing extensive training for effective use. (2 reviews) - Users find the **limited features** of Regroup Mass Notification hinder effective communication and usability on mobile devices. (2 reviews) - Users find the **limited functionality** of the mobile app restricts effective emergency communication compared to the web version. (2 reviews) - Users experience **messaging issues** with delayed responses and difficulty contacting administrators directly. (2 reviews) - Notification Issues (2 reviews) - Users report **user interface issues** in Regroup Mass Notification, with a lack of mobile responsiveness and intuitive design. (2 reviews) - App Performance (1 reviews) ## Regroup Mass Notification Reviews ### 1. Regroup Review **Rating:** 5.0/5.0 stars **Reviewed by:** Hassaan K. | Airport Admin, Small-Business (50 or fewer emp.) **Reviewed Date:** March 13, 2026 **What do you like best about Regroup Mass Notification?** What I like best about Regroup Mass Notification is its ability to send messages quickly across multiple communication channels such as email, SMS, and voice from a single platform. It makes it very easy to reach the right audience during urgent situations, and the interface for creating and managing alerts is straightforward and efficient. **What do you dislike about Regroup Mass Notification?** One area that could be improved in Regroup Mass Notification is the user interface in some sections, which can feel a bit complex for new users. **What problems is Regroup Mass Notification solving and how is that benefiting you?** Regroup Mass Notification helps solve the challenge of quickly communicating with large groups of people during emergencies or time-sensitive situations at the airport. As an airport admin, it allows me to instantly send alerts about incidents, operational changes, or safety instructions through multiple channels such as SMS, email, and voice. This ensures that staff and relevant teams receive critical information quickly, which helps improve response time, coordination, and overall safety. **Official Response from Regroup Marketing:** > Thank you for sharing your positive experience with Regroup! We're thrilled to hear that you find our platform efficient in reaching your audience during urgent situations. We appreciate your feedback on the user interface and will work on making it more user-friendly for new users. It's great to hear how Regroup is benefiting you in quickly communicating important information at the airport, improving response time, coordination, and safety. If you have any specific suggestions on how we can enhance the user interface, please feel free to reach out. We value your input and are here to assist you further. ### 2. Intuitive Regroup UI and Outstanding Customer Service from Andres **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Government Administration | Mid-Market (51-1000 emp.) **Reviewed Date:** February 02, 2026 **What do you like best about Regroup Mass Notification?** While the Regroup product is a great tool with intuitive user interface, I would say that what I like best is the customer service. Our rep, Andres, was super helpful all along the way. He took the time to ensure we understood the "how" and "why" of the various programming components when setting up the initial account settings during the Implementation Plan. Never felt rushed, always listened carefully. Excellent customer service! **What do you dislike about Regroup Mass Notification?** It can take a little time to understand the nuances between "subscribers" and "contacts", "groups" and "channels". **What problems is Regroup Mass Notification solving and how is that benefiting you?** Mass notification to our citizens is the primary purpose for us having this (or similar) tools. The ease of how we can integrate additional, non-emergency communications through the use of channels is an added benefit that allows us to expand our community outreach and engagement. **Official Response from Regroup Marketing:** > We appreciate your feedback and are pleased to hear that our mass notification tool is helping you effectively communicate with your citizens. We understand the importance of clear distinctions between different components, and we're working to enhance the understanding of 'subscribers', 'contacts', 'groups', and 'channels' for our users. ### 3. Seamless Integration and Responsive Support **Rating:** 4.0/5.0 stars **Reviewed by:** Elizabeth G. | CRM Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** November 21, 2025 **What do you like best about Regroup Mass Notification?** The ease of integration during the implementation. We ran into a bit of hiccups, but for the most part we've worked through them. Customer support was responsive when a ticket was submitted. **What do you dislike about Regroup Mass Notification?** The mobile app was a game changer for Admins, especially since most of our emergencies happen when we aren't near a computer, however, not all of the functionality that exists in the web version is available on the Admin side of the app (ex. Informacast) so we have to use the web browser on our mobile devices to send a message and that interface is not mobile responsive. **What problems is Regroup Mass Notification solving and how is that benefiting you?** Notifying our students and employees when an emergency is taking place and what action they should take. **Official Response from Regroup Marketing:** > Thank you for sharing your experience with Regroup! We're thrilled to hear that you found the integration process easy and that our customer support team was responsive in addressing your concerns. We appreciate your feedback regarding the mobile app functionality and understand the importance of having a seamless experience across all platforms. We will definitely take your feedback into consideration for future updates to ensure a more user-friendly experience for our Admin users. If you have any further suggestions or encounter any issues, please don't hesitate to reach out to our support team. We are dedicated to providing a reliable emergency notification solution for your organization. Thank you for choosing Regroup! ### 4. Regroup offers the easiest, customer service focused, comprehensive employee notification system. **Rating:** 5.0/5.0 stars **Reviewed by:** Greg T. | Safety, Environmental and Health Manager, Enterprise (> 1000 emp.) **Reviewed Date:** August 25, 2025 **What do you like best about Regroup Mass Notification?** When we ran into issues transitioning to an existing system after a merger, we turned to Regroup and had a functioning system in place in just 2 days. The process was amazingly simple, like following a checklist setting everything up and we had a fabulous account manager Vivek helping us every step of the way. Vivek has been amazing, available, and walked us through the entire process to make it successful. We procured this system initially as needed for company emergencies, but now all the extra benefits are being realized and we have been incorporating Regroup into other aspects of employee notifications, such as system alarm notifications and weather statements. This system gives us peace of mind when we need to communicate with all employees, or just a specific group, for small situations or major disruptions like hurricanes. The overall system is easy to access and utilize, allowing a variety of message options. We can share necessary messages in multiple formats, poll our employees for safety or needs, and the system provides an amazing report function to identify each and every message sent. This implementation greatly exceeded my expectations! **What do you dislike about Regroup Mass Notification?** I have no dislikes with the system itself. We had a few minor hiccups on our side during the implementation process, but the issues were quickly addressed and solutions found. **What problems is Regroup Mass Notification solving and how is that benefiting you?** With 1600+ employees in multiple states, Regroup allows easy notification to all or a select group of employees. Originally procured for emergency notification situations, such as hurricane response, we have found multiple new benefits for everything from general employee notifications (facility power losses) to integrating alarm system notifications for select teams, to providing area-specific weather notifications. The system allows multiple notification methods, including the phone app, so we can communicate with employees at any point in time. **Official Response from Regroup Marketing:** > Thank you for sharing your positive experience with Regroup! We are thrilled to hear that our system has been instrumental in streamlining your employee notifications and providing peace of mind during emergencies. It's great to know that Vivek provided excellent support throughout the process. We appreciate your feedback and are glad to hear that the system has exceeded your expectations. We are committed to providing easy-to-use solutions for effective communication. If you ever have any questions or need further assistance, please don't hesitate to reach out. We are here to help and support your communication needs. Thank you for choosing Regroup! ### 5. Quick Multi-Platform Alerts via SMS and Desktop Client **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Mental Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** May 19, 2026 **What do you like best about Regroup Mass Notification?** The ability to send quick alerts through multiple platforms. We utilize the SMS and desktop client options the most. **What do you dislike about Regroup Mass Notification?** We wish there was a capability of adding different sounds on the desktop client for different alerts (ie. DRILL vs. REAL EMERGENCY) **What problems is Regroup Mass Notification solving and how is that benefiting you?** Regroup helps us reach more staff reliably during an emergency ### 6. We reviewed 3 different Emergency Notification Systems and this was the best! And Matheus is great! **Rating:** 5.0/5.0 stars **Reviewed by:** Kevin R. | Senior Systems Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** September 26, 2025 **What do you like best about Regroup Mass Notification?** ReGroup made everything very easy for us from the start with great direction from our Account Manager Matheus. We were able to get things going very quickly for our company of around 250+ employees - and were able to use SCIM import from Microsoft to keep our contact lists updtaed easily for employees. Even though we were primarily focused on sending emergency SMS and emails, ReGroup has many other options such as sending an actual text to voice phone call, sending directly to a Microsoft Teams Channel, or even posting something on social media which is a feature that we might use in the future. They also have an optional desktop notifications option as well. Customer Support with our Support Rep and also with Development when there was a short technical issue related to Single Sign-On was a good response - and they were able to solve the problem quickly for us. Implementation was very smooth with Matheus and we had no issues on that side. Even our Sales Rep Owen was great initially in the pre-purchase process in getting us tested on the system to make sure it met our needs. **What do you dislike about Regroup Mass Notification?** The only downside I can think of maybe is cost - however any system you choose (and we looked at 3-4 systems) is going to cost you - and pricing is generally based on a per employee / total employees type basis. However, we liked the fact that ReGroup had their annual messaging package built into the annual licensing cost of the system (which does have a large annual cap of SMS / voice messages which are the only thing that count as a cost/credit) - and options to purchase large bulk packages if needed. The only way I can see anyone hitting this limit is if they're spamming their employees/students daily with many text messages. We appreciate the large variety of options that are included with ReGroup. **What problems is Regroup Mass Notification solving and how is that benefiting you?** ReGroup's main primary purpose with us was with the text/SMS Emergency Messaging - however it has many other useful options such as Email, Teams, Mobile App Notification, Desktop, and other ways to notify users as well about information that we find it extremely useful and helpful for our purposes. **Official Response from Regroup Marketing:** > Thank you for your detailed review! We are thrilled to hear that you found Regroup Mass Notification easy to use and that Matheus provided excellent support throughout the process. We appreciate your feedback on the various features we offer, including the SCIM import from Microsoft and the different notification options available. We are delighted that Regroup has been beneficial for your company in streamlining emergency messaging and providing various notification options. If you have any further questions or need assistance, please do not hesitate to reach out. Thank you for choosing Regroup! ### 7. Simple, User-Friendly, and Easy to Use **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Government Administration | Mid-Market (51-1000 emp.) **Reviewed Date:** March 25, 2026 **What do you like best about Regroup Mass Notification?** The simplicity and ease of use is what sold regroup to us. Much more user friendly than other platforms. Implementation was fast and broken up into several meetings so that you can ease into the system. **What do you dislike about Regroup Mass Notification?** I have not found anything at this point that we dislike. **What problems is Regroup Mass Notification solving and how is that benefiting you?** Our previous software did not show the data very well. **Official Response from Regroup Marketing:** > We appreciate your positive review! It's great to hear that Regroup has been a beneficial solution for you. If you have any further feedback or suggestions, please feel free to share them with us. ### 8. Easy to Use and Excellent Training Experience **Rating:** 5.0/5.0 stars **Reviewed by:** George E. | Emergency Management Director and Floodplain Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** December 08, 2025 **What do you like best about Regroup Mass Notification?** The training has been very beneficial, I like that it is easy to use. Vivek Haro has been great in getting me trained. **What do you dislike about Regroup Mass Notification?** We had a few issues with people getting the app, hoping since we corrected that issue we will have more people using the app **What problems is Regroup Mass Notification solving and how is that benefiting you?** As of now just being able to send out emergency alerts and notifications to the community. Will see how it goes as we move forward. **Official Response from Regroup Marketing:** > We're thrilled to hear that you had a great training experience and find the platform easy to use. We're actively working on improving app adoption to ensure a seamless experience for all users. Thank you for sharing your feedback with us. ### 9. Very Easy for Citizens, Backed by Knowledgeable Staff **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Government Administration | Small-Business (50 or fewer emp.) **Reviewed Date:** January 30, 2026 **What do you like best about Regroup Mass Notification?** Very easy to use for our citizens. Knowledgeable staff to help walk through the process and re-educate as necessary. **What do you dislike about Regroup Mass Notification?** I did not see anything or have any dislikes with the process or found anything negatives with the program. **What problems is Regroup Mass Notification solving and how is that benefiting you?** Mass notification for our citizens. This has been a constant issue in the past where citizens have made public complaints of not knowing what was going on with the City and not being informed. **Official Response from Regroup Marketing:** > We appreciate your feedback and are pleased to hear that Regroup has been beneficial for keeping citizens informed. Thank you for your support! ### 10. No issues. Seamless transition and onboarding process. **Rating:** 4.0/5.0 stars **Reviewed by:** Jack L. | City Administrative Officer, Mid-Market (51-1000 emp.) **Reviewed Date:** September 05, 2025 **What do you like best about Regroup Mass Notification?** Regroup fills a notification gap for the city. It ensures emergency notices can be sent out to those that are less technologically savvy or do not review local media options. **What do you dislike about Regroup Mass Notification?** It is another piece of software that we have to share over multiple departments. While it contains integral features, it adds another step in the notification process, even though it may be the most effective step in the process. **What problems is Regroup Mass Notification solving and how is that benefiting you?** It fills gaps in notifying those without a social media presence. It is an immediate notice and doesn't rely on an outside vendor (radio, media) to push the messages out. **Official Response from Regroup Marketing:** > Thank you for sharing your positive experience with Regroup Mass Notification. We're pleased to hear that it has been effective in ensuring emergency notices reach those without a social media presence. We understand the challenge of integrating software across multiple departments and are committed to improving the user experience. If you have any further questions or need assistance, please do not hesitate to reach out. Thank you for choosing Regroup! ### 11. Regroup Mass Notification Reveiw **Rating:** 5.0/5.0 stars **Reviewed by:** Beverly R. | IT System Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** July 09, 2025 **What do you like best about Regroup Mass Notification?** Our organization recently implemented Regroup Mass Notification, and the experience has been exceptional from start to finish. The platform offers a powerful and intuitive way to streamline emergency alerts, routine communications, and staff updates—all from a centralized dashboard. **What do you dislike about Regroup Mass Notification?** While Regroup does offer customization, especially for message templates and alert types, the process can feel a bit rigid or buried under multiple steps. For organizations that want to fine-tune tone, branding, or delivery preferences, that extra complexity might slow things down. It would be helpful if they offered: - Drag-and-drop template builders - More intuitive interface for branding adjustments - Pre-set configurations based on industry use case **What problems is Regroup Mass Notification solving and how is that benefiting you?** It helps to streamline communication when time is critical and messages need to be clear, fast, and reliable. **Official Response from Regroup Marketing:** > Thank you for your feedback — we truly appreciate it. We’re always working to improve the user experience, and suggestions like yours help guide our efforts. If you need anything or have more ideas to share, feel free to reach out! ### 12. Easy Implementation and User-Friendly Notifications **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Maritime | Mid-Market (51-1000 emp.) **Reviewed Date:** March 03, 2026 **What do you like best about Regroup Mass Notification?** The ease of the implementation process, the user-friendly experience and the straight forward, logical way of sending out notifications. Vivek was excellent in answering all our questions and showing us how to solve any implementation questions. **What do you dislike about Regroup Mass Notification?** Extra costs for integrating with other platforms, though the number of integrations is excellent. **What problems is Regroup Mass Notification solving and how is that benefiting you?** It is supporting both internal staff messaging and external community notifications via multiple methods, while letting us keep control of the messaging and the audience it goes out to. **Official Response from Regroup Marketing:** > Thank you for sharing your positive experience with Regroup! We're thrilled to hear that you found the implementation process easy and the notifications user-friendly. We appreciate your feedback on the integration costs, and we are continuously working to provide more value in this area. It's great to hear that Regroup is helping you with internal staff messaging and external community notifications while giving you control over your messaging and audience. If you have any further questions or need assistance with integrations, please don't hesitate to reach out. We're here to help! ### 13. Easy-to-Use Layout, But Still Learning the System **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Government Administration | Small-Business (50 or fewer emp.) **Reviewed Date:** January 15, 2026 **What do you like best about Regroup Mass Notification?** We are still learning the system. However, so far we like the layout and ease of use. **What do you dislike about Regroup Mass Notification?** How Ad-Hoc messages do not deliver to the channels / you can only select one channel at a time to send a message unlike Ad-Hoc where you can select multiple. **What problems is Regroup Mass Notification solving and how is that benefiting you?** Providing mass communication services to Huron County, OH. **Official Response from Regroup Marketing:** > We're glad to hear that you find our system easy to use and like the layout. We appreciate your feedback about the ad-hoc messages and multiple channel selection, and we will take it into consideration for future improvements. ### 14. Multiple Communication Options That Keep Us Connected **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Maritime | Small-Business (50 or fewer emp.) **Reviewed Date:** April 09, 2026 **What do you like best about Regroup Mass Notification?** Offers different forms of communication. **What do you dislike about Regroup Mass Notification?** Limit on how many characters can be seen in a text. **What problems is Regroup Mass Notification solving and how is that benefiting you?** Emergency notifications, office closings, events reminders. **Official Response from Regroup Marketing:** > Thank you for sharing your feedback! We're thrilled to hear that you appreciate the variety of communication options Regroup offers. We understand your concern about the character limit in text messages and will definitely take that into consideration for future improvements. Regroup aims to solve various communication challenges, such as emergency notifications, office closings, and event reminders, ultimately benefiting you by keeping you informed. We value your input and will work on enhancing our services to better meet your needs. If you have any further suggestions or questions, please feel free to reach out. Thank you for being a valued customer! ### 15. Informative, Friendly, and Effortless to Use **Rating:** 5.0/5.0 stars **Reviewed by:** Shawn W. | 911 Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** January 06, 2026 **What do you like best about Regroup Mass Notification?** Very informative, ease of use, great customer supportfriendly and easy to work with **What do you dislike about Regroup Mass Notification?** Hidden price increases for key features. **What problems is Regroup Mass Notification solving and how is that benefiting you?** They were able to make it easy to convert from CodeRed. **Official Response from Regroup Marketing:** > Thank you for your positive feedback on Regroup! We are thrilled to hear that you find our platform informative, user-friendly, and backed by great customer support. We apologize for any confusion regarding pricing and will ensure transparency moving forward. We are delighted that we were able to make your transition from CodeRed seamless and easy. If you have any further questions or concerns about pricing or any other features, please feel free to reach out to our customer support team. We appreciate your feedback and look forward to serving you better in the future. ### 16. Great implementation for our team! **Rating:** 5.0/5.0 stars **Reviewed by:** Jessica W. | director of nursing services, Mid-Market (51-1000 emp.) **Reviewed Date:** September 05, 2025 **What do you like best about Regroup Mass Notification?** Thank you to regroup for getting our organization up and running with Regroup! Enjoyed working with Vivek- very helpful with the IT component. **What do you dislike about Regroup Mass Notification?** very patient with us as we got up and running. No complaints. **What problems is Regroup Mass Notification solving and how is that benefiting you?** CMS requirement to notify staff and residents. **Official Response from Regroup Marketing:** > We're happy to hear that Regroup has been helpful in meeting your CMS requirement and making it easier to notify staff and residents. Thank you for choosing Regroup! ### 17. I keep discovering new ways that this system can help my company... **Rating:** 5.0/5.0 stars **Reviewed by:** John B. | Director of Risk Management, Mid-Market (51-1000 emp.) **Reviewed Date:** January 31, 2025 **What do you like best about Regroup Mass Notification?** The system is fantastic but the best thing may be the Customer Service. There have been several times where I have reached out (in a panic) to my customer support representative who has each time met my urgency and provided clear instruction. Of course, each time I figure out that had I just went into the system and did a minimal amount of clicking around I could have handled it without assistance - but it is nice to feel an extra layer of confidence when messaging my entire company. **What do you dislike about Regroup Mass Notification?** I have not yet found something that I dislike. **What problems is Regroup Mass Notification solving and how is that benefiting you?** The biggest benefit is how quickly I can send out texts to the full list of employees, or subgroups (for us that means Departments or physical building address) for emergency issues. So far we have had some weather related as well as customers that were acting in a violent manner. **Official Response from Regroup Marketing:** > We’re thrilled to hear that our customer service has been such a valuable resource for you. We know how important it is to feel confident and supported, especially during those urgent situations. It’s great that the system’s functionality has been helpful for quickly notifying your employees during emergencies, like weather-related issues or safety concerns. If you ever need assistance again or have any questions, don’t hesitate to reach out. We’re always here to help! ### 18. ReGroup has you covered! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Biotechnology | Small-Business (50 or fewer emp.) **Reviewed Date:** August 08, 2025 **What do you like best about Regroup Mass Notification?** Platform is very user friendly! Makes things easy during an emergency. **What do you dislike about Regroup Mass Notification?** - Admins do not have the ability to respond or "check-in" on someone's behalf - Feature for guests (QR code) was initially presented (sales) that all guest had to do was scan and they are loaded, when in fact, they need to scan, then fill out their contact info - minor disconnect but thought worth sharing from a customer POV **What problems is Regroup Mass Notification solving and how is that benefiting you?** Sending out alerts to staff across multiple locations, traveling between locations and switching back and forth between locations. **Official Response from Regroup Marketing:** > Thank you for sharing your feedback! We're thrilled to hear that you find Regroup's platform user-friendly during emergencies. We appreciate your insights on the admin capabilities and the guest QR code feature. Your feedback is valuable as we continuously strive to improve our services. Regroup is dedicated to solving communication challenges during emergencies and providing a seamless experience for our users across multiple locations. If you have any further suggestions or questions, please feel free to reach out! ### 19. Functional mass messaging platform **Rating:** 5.0/5.0 stars **Reviewed by:** Lynsey S. | Communications Specialist, Enterprise (> 1000 emp.) **Reviewed Date:** December 19, 2024 **What do you like best about Regroup Mass Notification?** Regroup Mass Notification is a reliable and user-friendly platform that gives my organization the ability to communicate effectively, streamline operations and respond confidently to any situation. Regroup provides robust communication tools that ensure messages reach the right people at the right time, whether through email, text, voice or push notifications. This flexibility makes it easy to adapt to various communication needs. The platform is clearly designed with simplicity in mind, allowing my organization to onboard users quickly and manage communications efficiently. We are very pleased with Regroup's customer service. Our Regroup representative, Vivek, is WONDERFUL. He is very attentive and knowledgeable, constantly checking in and making sure we have everything we need. He really does give our team a peace of mind with his commitment to helping our organization maximize the platform's potential. **What do you dislike about Regroup Mass Notification?** I am fairly new to the platform (six months in). So far, I do not have any dislikes when it comes to Regroup Mass Notification. **What problems is Regroup Mass Notification solving and how is that benefiting you?** Regroup Mass Notification has proven to be an invaluable resource for the City of Huntsville thus far, helping us address and resolve communication challenges effectively. Recently, we encountered an issue where one of our employees was unable to receive emails from Regroup, which prevented them from logging in and accessing the platform. Fortunately, our Regroup representative, Vivek, stepped in to assist us promptly and professionally. Vivek guided us through a series of troubleshooting techniques to identify potential causes for the email issue. His approach was thorough and easy to follow, ensuring that we left no stone unturned. One of his key recommendations was to provide our IT Department with the Regroup Server List, allowing them to whitelist Regroup's servers and ensure emails could be delivered without interference. With Vivek's expertise and proactive support, we were able to resolve the problem swiftly. This experience reinforced our confidence in Regroup not only as a reliable communication platform but also as a partner committed to ensuring our success. By addressing technical challenges efficiently and equipping us with the tools to prevent similar issues in the future, Regroup continues to help the City of Huntsville stay connected, informed and prepared. **Official Response from Regroup Marketing:** > Thank you for your detailed feedback and for sharing your positive experience with Regroup Mass Notification! We're delighted to hear that the platform has been reliable and user-friendly, providing the flexibility your organization needs for various communication scenarios. It's wonderful to know that the simplicity of the platform has helped streamline your onboarding process and daily communication tasks effectively. We appreciate your kind words about our customer service team, especially Vivek's dedication and professionalism in addressing your concerns. It’s great to hear that his efforts gave your team confidence in maximizing the platform's potential. We’re always working to enhance our platform and ensure that it remains an invaluable resource for communication and emergency management. Should you have any additional feedback or future suggestions, we’d love to hear from you! ### 20. Regroup implementation review **Rating:** 5.0/5.0 stars **Reviewed by:** Chris O. | IT Director, Small-Business (50 or fewer emp.) **Reviewed Date:** July 29, 2025 **What do you like best about Regroup Mass Notification?** The ease of use and implementation was very easy. **What do you dislike about Regroup Mass Notification?** Regroup has a lot of features, most of which we will never utilize. Not a bad thing, just unnecessary to us as an organization. **What problems is Regroup Mass Notification solving and how is that benefiting you?** Effectively communcating with our homeowners. **Official Response from Regroup Marketing:** > We're glad to hear that you found Regroup easy to use and implement. We understand that not all features may be relevant to every organization, but we're constantly working to improve and streamline the platform. Thank you for sharing your feedback! ### 21. The onboarding process was smooth with plenty of handholding. **Rating:** 5.0/5.0 stars **Reviewed by:** Charley R. | Selectboard Chair, Enterprise (> 1000 emp.) **Reviewed Date:** June 16, 2025 **What do you like best about Regroup Mass Notification?** It's a relatively user friendly system and operates as expected without a lot of surprises. **What do you dislike about Regroup Mass Notification?** The help system could be a little friendlier and context sensitive instead pushing you to documentation that you have to weed through if you have a question. **What problems is Regroup Mass Notification solving and how is that benefiting you?** Efficiently reaching town residents with emergency and general notifications. **Official Response from Regroup Marketing:** > Thank you so much for your thoughtful review and for highlighting how Regroup Mass Notification has been effective in reaching your town residents with emergency and general notifications. We're thrilled to hear that the system is meeting your expectations and providing real value to your community. We also appreciate your feedback about the help system. Improving our support tools is an ongoing priority, and your comment about making it more context-sensitive is well taken. If you ever need assistance again or have any questions, don’t hesitate to reach out. ### 22. Better than Everbridge **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Higher Education | Enterprise (> 1000 emp.) **Reviewed Date:** August 12, 2025 **What do you like best about Regroup Mass Notification?** The setup was easy and there are many different options/configurations to make the system what you need it to be. **What do you dislike about Regroup Mass Notification?** The platform was a little confusing at first, but Regroup was very responsive and was able to answer questions quickly. **What problems is Regroup Mass Notification solving and how is that benefiting you?** Regroup satisfies state law requirements for notifications and enables effective emergency communication across our campus. **Official Response from Regroup Marketing:** > Thank you for sharing your experience with Regroup! We're thrilled to hear that you found the setup easy and appreciate the various configuration options available. We apologize for any confusion you experienced initially but are glad to hear that our team was responsive in addressing your questions promptly. It's great to know that Regroup is helping you meet state law requirements for notifications and facilitating effective emergency communication on your campus. If you have any further questions or need assistance with the platform, please don't hesitate to reach out. We're here to help ensure you have a seamless experience with Regroup. ### 23. Regroup Review **Rating:** 5.0/5.0 stars **Reviewed by:** LeighAnn B. | Interim Director, Small-Business (50 or fewer emp.) **Reviewed Date:** July 03, 2025 **What do you like best about Regroup Mass Notification?** The connection to National Weather Service alerts and the easy of sending a message. **What do you dislike about Regroup Mass Notification?** At this time I can't think of anything I dislike. **What problems is Regroup Mass Notification solving and how is that benefiting you?** This system will be the mass notification system for citizens in Talladega County. **Official Response from Regroup Marketing:** > Thank you so much for your kind review! We’re glad to hear that Regroup’s connection to National Weather Service alerts and easy messaging is making a positive impact. It’s an honour to support Talladega County with reliable mass notifications. If you ever need assistance or have any questions, please don’t hesitate to reach out, we’re always here to help! ### 24. Excellent notificaiton platform **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Automotive | Mid-Market (51-1000 emp.) **Reviewed Date:** August 20, 2025 **What do you like best about Regroup Mass Notification?** The versitility of the software. There are so many applications in his program. **What do you dislike about Regroup Mass Notification?** With versitility comes complexity. The intial usage of the program can be overwhleming. Thanks to a great trainer who makes the process much easier. **What problems is Regroup Mass Notification solving and how is that benefiting you?** The ability to quickly communicate to employees. **Official Response from Regroup Marketing:** > Thank you for your positive feedback! We're glad to hear that you find Regroup versatile and valuable for communicating with employees. We understand that the initial complexity can be overwhelming, but we're happy to hear that our trainer was able to assist you. If you have any further questions or need additional support, please don't hesitate to reach out. We're here to help make your experience with our platform as smooth as possible! ### 25. Regroup has been great, and any small issues have been resolved or worked on immediately. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Public Safety | Mid-Market (51-1000 emp.) **Reviewed Date:** August 12, 2025 **What do you like best about Regroup Mass Notification?** Communication has been great, and everyone seems very helpful. **What do you dislike about Regroup Mass Notification?** Nothing at this time. I have had a very positive experience **What problems is Regroup Mass Notification solving and how is that benefiting you?** mass notification for our citizens and internal notifications for our county employees. **Official Response from Regroup Marketing:** > We are thrilled to hear that you have had a great experience with Regroup! We take pride in our customer service, and we are glad to hear that it has been helpful to you. If you ever have any questions or need assistance in the future, please don't hesitate to reach out. Thank you for choosing Regroup! ### 26. Great experience. Very experienced staff, quick to respond. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Utilities | Mid-Market (51-1000 emp.) **Reviewed Date:** March 25, 2025 **What do you like best about Regroup Mass Notification?** Great management tools. Importing contacts with custom fields was easy. Integration with our custom domain was seamless. **What do you dislike about Regroup Mass Notification?** At this time we haven't really experienced any negatives. **What problems is Regroup Mass Notification solving and how is that benefiting you?** Hosting service that allows customer notification management for our energy related notifications. **Official Response from Regroup Marketing:** > We're so glad to hear that you've had a great experience with Regroup! It’s fantastic that our tools for contact imports and custom field integration have made your setup smooth and efficient. We're also happy to hear that the platform has been effective in supporting your energy-related notifications and customer communication needs. If you ever need assistance again or have any questions, don’t hesitate to reach out. We’re always here to help! ### 27. Useful tool for emergency management **Rating:** 4.5/5.0 stars **Reviewed by:** Michael G. | Director of Campus Safety and Emergency Management, Mid-Market (51-1000 emp.) **Reviewed Date:** July 16, 2024 **What do you like best about Regroup Mass Notification?** Ease of use, I am able to send an alert out withing seconds using the templates that have been pre populated, also I can jsut edit existing templates as needed and send out in aroudn the same time. Customer support has been exellent while I was learning the system and updating our records. **What do you dislike about Regroup Mass Notification?** I would like to see more characters for the text messaging, 160 includes the link to the message makes it hard to give instructions and updates. **What problems is Regroup Mass Notification solving and how is that benefiting you?** Regroup has allowed our institution to alert our community bacsed on need, by groups or location. This makes working the system to our advantage from an extreme weather event that only involves the students or a college closed day that invovles the entire community. **Official Response from Regroup Marketing:** > Thank you for your feedback! Our team greatly appreciates it. We are pleased to confirm that the 160-character limit can be extended for you. Please contact your dedicated Customer Success Manager or email support@regroup.com for more information. ### 28. All around great platform **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.) **Reviewed Date:** January 10, 2025 **What do you like best about Regroup Mass Notification?** Our organization has just implemented Regroup as our mass communication platform. The implementation process was flawless. The support I have received has been unmatched. I would definitely recommend Regroup to any size organization. **What do you dislike about Regroup Mass Notification?** I do not have any negative feedback at this point regarding Regroup. **What problems is Regroup Mass Notification solving and how is that benefiting you?** Regroup is allowing our organization to utilize a mass communication platform in case of emergencies. We had nothing in place prior to Regroup. **Official Response from Regroup Marketing:** > We’re thrilled to hear that the implementation process was seamless and that our support team exceeded your expectations. It’s fantastic to know that Regroup has provided your organization with a reliable tool for mass communication during emergencies. We’re committed to ensuring our platform remains a dependable and efficient solution for organizations like yours. Please don’t hesitate to share any further feedback or suggestions as you continue to use Regroup—we’re here to support your ongoing success! ### 29. ReGroup gives us exactly what our agency needs **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Government Administration | Enterprise (> 1000 emp.) **Reviewed Date:** July 18, 2024 **What do you like best about Regroup Mass Notification?** Regroup's scalability and flexibility let us adapt the sytem to different needs. Whether we set up a one time group for a planned event, set up multiple channels in one group to increase efficeieny, or notify all users at once, the system meets our needs perfectly. The software is web-based, intuitive, and easy to use. Sending out messages, whether prescripted or on the fly, is a breeze. Lastly, we always know exactly who our customer service POC is, so we know exactly who to reach out to at all times for questions and training. Overall we've had an extremely positive experience with Regroup. **What do you dislike about Regroup Mass Notification?** Maintaining the user datebase can be a bit cumbersome. Adding long lists through CSV files takes a lot of practice to get right. Deleting users from groups and from the system entirely can get confused. Maintaining permissions can also be a challenge. **What problems is Regroup Mass Notification solving and how is that benefiting you?** We use Regrpoud primarily as an employee notification system. We use the platform to share critical, time sensitive information with staff members. This can be building closures, weather notifications, hazrd notifications, etc. Some departments have adopted the platform for different uses, such as an airport using it for more common employee notifications on a daily basis. We also utilize the system for one time, planned events, where users can scan a pregenerated QR code to be added into an event group. If a need to share infrmationr egarding that event arises, we can contact those individuals specifically. **Official Response from Regroup Marketing:** > Thank you for your detailed feedback and for sharing your positive experience with Regroup Mass Notification. We truly appreciate hearing how our system's scalability and flexibility have met your needs! We understand that maintaining the user database can be challenging at times. Don't hesitate to contact your dedicated Customer Success Manager, or contact us directly at support@regroup.com for more information. We will be happy to assist you with these tasks and document your specific feedback for our Product Development team. We're committed to continually improving our platform based on user input. ### 30. Best Mass Notification Communication **Rating:** 5.0/5.0 stars **Reviewed by:** LaShawna J. | HR Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** January 02, 2025 **What do you like best about Regroup Mass Notification?** I think that Regroup is pretty user friendly and a great way to get out important information quickly. **What do you dislike about Regroup Mass Notification?** Not sure of any downsides at the moment. **What problems is Regroup Mass Notification solving and how is that benefiting you?** In our plant we run 24 hours/7 days per week with that HR is not always onsite, therefore Regroup allows us to communicate and get messages out to the entire workforce at the same time. **Official Response from Regroup Marketing:** > We’re delighted to know that you find the platform user-friendly and effective for quickly disseminating important information to your workforce. It’s especially rewarding to hear how Regroup has been instrumental in ensuring communication continuity in your 24/7 operational environment. We appreciate your feedback and are always here to assist as you continue using the platform. If there’s anything we can do to enhance your experience further, feel free to reach out at any time! ### 31. Regroup experience **Rating:** 5.0/5.0 stars **Reviewed by:** Melissa P. | Help Desk Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** October 15, 2024 **What do you like best about Regroup Mass Notification?** The set up was easy and the implementation team was very helpful. The features seem to be very user friendly. We have not yet used the tool for emergency notification, but it is comforting to know that it is there for when we need it and we will be able to quickly and easily send out any communications neccessary. The cost was also very reasonable. **What do you dislike about Regroup Mass Notification?** There wasn't anything that I disliked about Regroup. **What problems is Regroup Mass Notification solving and how is that benefiting you?** Emergency notifications for our end users and peace of mind that if a disaster happens we can handle it appropriately. **Official Response from Regroup Marketing:** > Thank you for taking the time to share your positive thoughts and feedback with us. Should you have any questions or need further assistance, our Customer Success and support teams are here for you. Please don’t hesitate to reach out to your dedicated Customer Success Manager directly or our technical support team at support@regroup.com. ### 32. Easy and efficient SMS and email communication **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** July 16, 2024 **What do you like best about Regroup Mass Notification?** We needed a way to text our membership and Regroup has allowed that, along with email. It also offers nice features like geolocation, which would be a super feature but isn't very useful for us because of our weird parcel addresses. I like the way I can put a message together and send it via text and email at one time, and tailor the messaging per the medium. Customer support has been very responsive and helpful - that's really important to me. They made implementation very easy. **What do you dislike about Regroup Mass Notification?** The only downside is that formatting emails isn't as easy as in some other applications, but it's worth it to me to have the seamless SMS texting. **What problems is Regroup Mass Notification solving and how is that benefiting you?** The need for quick, efficient communication with membership is being solved by Regroup. **Official Response from Regroup Marketing:** > Thank you for your comprehensive feedback and for appreciating the multi-channel communication capabilities of Regroup Mass Notification. We're glad to hear that our customer support has been responsive and that the implementation process was smooth for you. We acknowledge that email formatting can be less intuitive compared to other applications. Please reach out to your dedicated Customer Success Manager to document these specific settings and provide feedback to our Product Development team. For more information or assistance, contact us at support@regroup.com. ### 33. Overall our experience was great! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** August 26, 2024 **What do you like best about Regroup Mass Notification?** With Regroup our organization will be able to better communicate with our staff. Regroup has made it easier to get important information out fast. Regroup's team is very friendly and knowledgeable. **What do you dislike about Regroup Mass Notification?** Only downside we have had is that our staff are on unable to reach out to adminstrators unless they are contacted by one first. **What problems is Regroup Mass Notification solving and how is that benefiting you?** Regroup has helped us reach our staff in cases of emergencies and other notifications very quickly. **Official Response from Regroup Marketing:** > Thank you for your feedback! We're glad Regroup is helping you communicate during emergencies. We are happy to inform you that your staff can initiate an alert to your administrators or other user groups via our Regroup Mobile app, a dedicated email address or SMS. Please reach out to your Customer Success Manager who will be happy to demonstrate these features to you. Should you have any further questions or need additional support, please don’t hesitate to reach out to us at support@regroup.com. We’re here to ensure you have the best possible experience with our platform. ### 34. Great product and customer service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** September 17, 2024 **What do you like best about Regroup Mass Notification?** Regroup supports communication to ensure a safer work environment. The platform is easy to learn and use. The Regroup team is helpful and readily available to answer questions. **What do you dislike about Regroup Mass Notification?** When end users respond to messages, the administrator page needs to be refreshed to see new responses. **What problems is Regroup Mass Notification solving and how is that benefiting you?** Regroup addresses the challenges of communicating quickly with a large team in emergency situations. **Official Response from Regroup Marketing:** > Thank you for your feedback! We’re sorry to hear that you’ve experienced issues with the administrator page refresh. Our team is continuously working to improve user experience, and we appreciate your input. We suggest checking your notification settings to ensure you are receiving the latest updates promptly. If the issue persists, please reach out to our support team at support@regroup.com. ### 35. Regroup is such a lifesaver! **Rating:** 5.0/5.0 stars **Reviewed by:** Katherine N. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 16, 2024 **What do you like best about Regroup Mass Notification?** Regroup is so easy to use, and gives so many options on how you want your messages sent/received. I have also had to contact the help desk, and they were able to resolve my issue right away. **What do you dislike about Regroup Mass Notification?** I dislike that I am unable to reset a user, if they later decide that they want to receive alerts again after having unsubscribed. To do this, one must go through the Help Desk. As an administrator, I would like to be able to do that myself. I do understand the reasoning; However, it still is something I dislike about this program. **What problems is Regroup Mass Notification solving and how is that benefiting you?** Regroup helps me to contact different groups of people within my organization, by sending them alerts, reminders, and more. **Official Response from Regroup Marketing:** > Thank you for taking the time to share your feedback. Our team really appreciates it! ### 36. Reliable and robust **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.) **Reviewed Date:** July 17, 2024 **What do you like best about Regroup Mass Notification?** We have used this software for over a decade and it has exceeded our expectations in terms of its reliability and robustness. Customer support is top-notch. **What do you dislike about Regroup Mass Notification?** A couple users have indicated it is not user friendly, although that may be due to irregular or infrequent use. **What problems is Regroup Mass Notification solving and how is that benefiting you?** Being able to communicate effectively with our constituents using a variety of channels. I believe it has contributed positively to the retention of students and the overall saftey (physical as well as online) of our faculty, staff, students and community members. **Official Response from Regroup Marketing:** > Thank you for your loyalty and for sharing your long-term positive experience with Regroup Mass Notification. We're thrilled to hear that our platform has exceeded your expectations and contributed to the safety and retention of your community members. We understand that some users find the system less user-friendly, possibly due to irregular use. Please arrange dedicated user training sessions for your team with your dedicated Customer Success Manager. Remember, all support and unlimited custom training webinars are available free of charge at all times. Feel free to contact us directly at support@regroup.com for more information. We are committed to continually improving our platform based on user input. ### 37. The training was very thorough and easy to follow. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.) **Reviewed Date:** October 29, 2024 **What do you like best about Regroup Mass Notification?** The system was fairly easy to set up. Once the setup is done, sending a message is quick and easy. Customer support was always quick to respond. **What do you dislike about Regroup Mass Notification?** We did spend too much time on channels which is something we won't be using. **What problems is Regroup Mass Notification solving and how is that benefiting you?** A quick and easy way to notify emplyees and students in cases of emergencies. **Official Response from Regroup Marketing:** > Thank you for your positive feedback and for sharing your experience with Regroup Mass Notification! We’re glad to hear that the training was thorough and easy to follow and that our customer support team was able to assist you effectively. It's wonderful to know that you find our system quick and straightforward for notifying employees and students in emergencies. We appreciate your feedback on the time spent on channels, and we’re continuously working to enhance our platform to ensure it's streamlined for your needs. ### 38. Great option for quick communications **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Enterprise (> 1000 emp.) **Reviewed Date:** July 18, 2024 **What do you like best about Regroup Mass Notification?** Regroup is a very easy to use and reliable communication tool. **What do you dislike about Regroup Mass Notification?** There are some settings that can be more fluidly interactive and intuitive. **What problems is Regroup Mass Notification solving and how is that benefiting you?** We can quickly communicate to our students and staff to alert if any potential issues or threats. Also to communicate required alerting of upcoming events. **Official Response from Regroup Marketing:** > Thank you for your feedback and for highlighting Regroup Mass Notification's reliability and ease of use. We're glad to hear that our platform effectively supports your communication needs. We understand your concern regarding the settings being more fluidly interactive and intuitive. Don't hesitate to contact your dedicated Customer Success Manager, who will be happy to document these specific settings and provide feedback to our Product Development team. You can also contact us directly at support@regroup.com for more information. We will be happy to assist you and continually improve our platform based on user input. ### 39. Great Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Wes D. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 14, 2024 **What do you like best about Regroup Mass Notification?** Ease of use and ease of design. Also love the support so far. The features that this offers compared to other companies is phenomenol **What do you dislike about Regroup Mass Notification?** I've not found anything yet. Everything has been great so far **What problems is Regroup Mass Notification solving and how is that benefiting you?** Its helping us keep our citizens notified of weather related issues as well as natural or man-made disasters. We will also use it for endangered missing adults and juveniles. **Official Response from Regroup Marketing:** > We’re really grateful and appreciate you taking the time to share your rating. Thanks, Wes! ### 40. Awesome tool for PHA’s! **Rating:** 5.0/5.0 stars **Reviewed by:** Megan J. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 07, 2023 **What do you like best about Regroup Mass Notification?** I love that Regroup allows me to keep intouch with all of or residents, no matter which property they reside in! **What do you dislike about Regroup Mass Notification?** Keeping contacts up to date can be somewhat tedious. **What problems is Regroup Mass Notification solving and how is that benefiting you?** Regroup has saved our staff from having to post fliers on residents doors. Our properties are large and our teams are small. Regroup saves our team several hours a week. **Official Response from Regroup Marketing:** > We appreciate your feedback and are delighted to be of assistance. Thank you for taking the time to share your comments, Megan! ### 41. Smooth implementation **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.) **Reviewed Date:** June 12, 2023 **What do you like best about Regroup Mass Notification?** Regroup was easy to setup and integrate with our existing systems. Our whole team found support and implementors were knowledgeable and helpful during the deployment process. **What do you dislike about Regroup Mass Notification?** Our team found that the interface for regroup was easy to use, though there were some areas that didn't make immediate sense when looking at the platform. After a bit of education we understood the methodology and are able to use the platform effectively. **What problems is Regroup Mass Notification solving and how is that benefiting you?** With regroup mass notification we're able to send communications to our employees directly to their cellular devices without depending on our internal email solution. **Official Response from Regroup Marketing:** > Thank you for sharing your review. We’ll definitely use it for our improvement! ### 42. Great Asset! **Rating:** 5.0/5.0 stars **Reviewed by:** Bobbie A. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 06, 2023 **What do you like best about Regroup Mass Notification?** Notifying customers of problems using the maps is so simple and quick. **What do you dislike about Regroup Mass Notification?** The initial learning curve was a bit difficult because I didn't have enough time to play around with the program. **What problems is Regroup Mass Notification solving and how is that benefiting you?** Customer service, which is Vivek Basail, is above and beyond perfect! He is always available and takes care of anything I need!! **Official Response from Regroup Marketing:** > Thanks, Bobbie, for taking the time to leave your feedback. Our team appreciate it! ### 43. A great experience with a great company **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** June 08, 2023 **What do you like best about Regroup Mass Notification?** It is the ease of access/response. The nature of our need was to contact our workers in a disaster. Regroup allows us this capability and far more than we have ever had. **What do you dislike about Regroup Mass Notification?** We haven't found anything to dislike so far. **What problems is Regroup Mass Notification solving and how is that benefiting you?** Immediate access to communications with volunteers in a physical location where communications options are limited. We deploy workers to areas where disasters have occurred and need to be able to communication logistics and other information. Regroup has been very responsive. **Official Response from Regroup Marketing:** > Thank you for sharing your experience with Regroup! ### 44. Difficult to implement because of very poor support. **Rating:** 0.0/5.0 stars **Reviewed by:** Bryan T. | Senior Web Administrator, Enterprise (> 1000 emp.) **Reviewed Date:** September 29, 2022 **What do you like best about Regroup Mass Notification?** Regroup mass notification does offer some cool things, provided you can get through the integration phase. Single source for contacting with text, email, electronic signage and CAP Feed. **What do you dislike about Regroup Mass Notification?** The team we worked with were completely non-responsive. We had to ask repeatedly for information, and then when they did finally respond, instead of answering a simple question, they sent a 10 page document that had to be searched through to find a single sentence. They made promise after promise about when functionality would be ready, the day after the functionality was supposed to be installed, they claimed it was, and we had to demonstrate to them that no, in fact, it was not installed. Any time there was an issue, they claimed not to be able to duplicate it even with screenshots and very clear instructions on how to duplicate the issue. We wound up having to get on a conference call with them to show them their application was not working. **What problems is Regroup Mass Notification solving and how is that benefiting you?** Fast mass single screen notification for text, email, digital signage, and website feed with a CAP rss feed to send to our website. Due to overwhelming their CAP rss feed system, we wound up having to reengineer our website publish method to operate on a 1 minute cache. **Official Response from Regroup Marketing:** > Hi Brian, We are closing the loop on your technical issue. Your customer service manager reports it has been resolved on January 6 and we received positive feedback from your training session yesterday on the new 2.0 platform. Thank you for bringing this issue to our attention and we apologize for the delay. In case of any other questions, feel free to reach out to us at 415-802-1455 or via email at success@regroup.com. ### 45. Community College Experience with Regroup Mass Notification **Rating:** 5.0/5.0 stars **Reviewed by:** Maritza L. | Executive Administrative Coordinator I, Enterprise (> 1000 emp.) **Reviewed Date:** September 15, 2022 **What do you like best about Regroup Mass Notification?** I love how simple Regroup makes it for the end user to operate the notification system. Regroup is always looking for ways to improve their system and stay on top of any updated software available. I appreciate their helpful articles and fast responding customer service. The overall system has helped our college for many years and we wouldn't want to use any other platform other than Regroup. **What do you dislike about Regroup Mass Notification?** There aren't any features regarding the system that I do not like. If I'm confused about any area I know I can look into their knowledge base or email/call their support team and I'll quickly find my solution. **What problems is Regroup Mass Notification solving and how is that benefiting you?** Regroup is in the process of developing new ways to reach our students and that's benefiting us as a college as additional ways we can reach our target audience. I look forward to exploring the Microsoft Teams platform and seeing if it's something that would help us even more. **Official Response from Regroup Marketing:** > Thank you for sharing your experience with Regroup! Would you mind providing more information? Please, reach out to us at safe@regroup.com. We would love to get to know more about your case! ### 46. Great product and better support **Rating:** 5.0/5.0 stars **Reviewed by:** Dave P. | CEO/ Principal Consultant, Mid-Market (51-1000 emp.) **Reviewed Date:** June 07, 2023 **What do you like best about Regroup Mass Notification?** I appreciate they are selling a product, but their client sales, support teams that help in the preliminary assessment, and integration to our IT Dept were awesome so far. **What do you dislike about Regroup Mass Notification?** We have not seen any downsides at this time. **What problems is Regroup Mass Notification solving and how is that benefiting you?** The largest is emergency notifications being sent to faculty, staff and students in an efficient maner. **Official Response from Regroup Marketing:** > Thank you, Dave, for investing your time in providing us with your valuable feedback. Your rating and comments mean a lot to our team. ### 47. Robust product = affordable! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Religious Institutions | Mid-Market (51-1000 emp.) **Reviewed Date:** June 13, 2023 **What do you like best about Regroup Mass Notification?** We are able to get all of the features for a fraction of the cost of other comparable products. **What do you dislike about Regroup Mass Notification?** So far I don't have a response on this, so N/A. **What problems is Regroup Mass Notification solving and how is that benefiting you?** Notification to Multiple locations Multiple delivery methods Social Media notices Easy to use software and apps **Official Response from Regroup Marketing:** > Thank you so much for choosing Regroup! We appreciate hearing about satisfied customers as we work hard to ensure that our service is the best it can be. ### 48. Meets our needs and exceeds our expectations! **Rating:** 5.0/5.0 stars **Reviewed by:** David A. | Vice President and Chief Information Officer, Mid-Market (51-1000 emp.) **Reviewed Date:** September 20, 2022 **What do you like best about Regroup Mass Notification?** Integration with other systems and the flexibility of creating dynamic groups is very nice. Messages are reliably and promptly received. We tried other systems and chose Regroup! **What do you dislike about Regroup Mass Notification?** Managing users could be improved, particularly for purging inactive users. It would be helpful to sort user information fields and to be able to view more than 20 per page. **What problems is Regroup Mass Notification solving and how is that benefiting you?** Communication about deadlines, emergencies, or just events is simplified with being able to send SMS and email versions of the message. Users enjoy being able to opt-in to some groups. **Official Response from Regroup Marketing:** > Hi David. Thank you for sharing your experience! We haven’t heard from you in a while and wanted to check-in. If you're still enjoying our services, is there anything we can help you with or improve? You may reach out to us via email at safe@regroup.com. ### 49. Easy to use and works nicely **Rating:** 5.0/5.0 stars **Reviewed by:** Al B. | Information Services Manager, Enterprise (> 1000 emp.) **Reviewed Date:** October 31, 2022 **What do you like best about Regroup Mass Notification?** Works when needed and easy to use. Mobile app is handy. **What do you dislike about Regroup Mass Notification?** Would be nice if there would be a non-emergency option that would not be confused with an emergency notification. **What problems is Regroup Mass Notification solving and how is that benefiting you?** Letting our students and SCC employees know about emergency related events. Users can easily edit their communication preferences. **Official Response from Regroup Marketing:** > Hi Al, thanks for sharing your experience with Regroup. We have the non-emergency option and would love to be able to show you how you can utilize the functionality you're looking for. Please reach out to our Customer Success Team at 415-802-1455 or via email at success@regroup.com to schedule a meeting to review this with you as soon as possible. ### 50. Very good platform for mass notifications. Very vesatile and easy to use and setup. **Rating:** 4.5/5.0 stars **Reviewed by:** Hans N. | Team Lead, Mid-Market (51-1000 emp.) **Reviewed Date:** November 20, 2022 **What do you like best about Regroup Mass Notification?** Being able to create groups and group channels. **What do you dislike about Regroup Mass Notification?** Not being able to schedule update notifications. **What problems is Regroup Mass Notification solving and how is that benefiting you?** Allowing internal team to send out urgent notifications at a moment's notice and also the use of customized templates. **Official Response from Regroup Marketing:** > Hi Hans, thanks for sharing! We have the ability to schedule notifications. Your Customer Success Manager can schedule a training session to review it with you. Please reach out to our Customer Success Team at 415-802-1455 or via email at success@regroup.com. We will have your Customer Success Manager reach out to schedule a meeting. ## Regroup Mass Notification Discussions - [I would like for the computer voice to be able to be slowed down. Could you write that in to your next upgrade? I know I can record my own voice but don't want to do that.](https://www.g2.com/discussions/29621-i-would-like-for-the-computer-voice-to-be-able-to-be-slowed-down-could-you-write-that-in-to-your-next-upgrade-i-know-i-can-record-my-own-voice-but-don-t-want-to-do-that) - 1 comment - [How do you setup automation to delete contacts you don't regularly communicate with?](https://www.g2.com/discussions/27037-how-do-you-setup-automation-to-delete-contacts-you-don-t-regularly-communicate-with) - 1 comment - [How are you leveraging Regroup's API?](https://www.g2.com/discussions/27015-how-are-you-leveraging-regroup-s-api) - 1 comment - [View Regroup Mass Notification pricing details and edition comparison](https://www.g2.com/products/regroup-mass-notification/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-23+15%3A27%3A16+-0500&secure%5Bsession_id%5D=70077bbd-b581-4008-8448-dfac6d6c9ee3&secure%5Btoken%5D=33c5415537b5b89a7fbce68e2645478d0604b3a1991639e2b8d6b98d9322d056&format=llm_user) ## Regroup Mass Notification Integrations - [Facebook](https://www.g2.com/products/facebook/reviews) - [InformaCast](https://www.g2.com/products/informacast/reviews) - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) ## Regroup Mass Notification Features **Threat Identification** - Proactive Listening - External Data Mining - POI Profiles - Threat Reporting **Planning** - Program Management - Resource Modelling - Recovery Plans - Templates **Emergency Planning** - Scenario Planning - Automated Workflows - Auditing & Compliance **Prevention & Preparation** - Scenario Planning - Document Database - Equipment Management - Threat Monitoring **Orchestration** - Asset Management - Security Workflow Automation - Deployment - Sandboxing **Threat Assessment** - Graphical and Link Analysis - Threat Scoring **Execution** - Crisis Management - Emergency Notifications - Workflows **Emergency Management** - Mass Alerts and Notifications - Threat Monitoring - Geolocation - Integrated Response - Crisis Communication - Post-Event Analysis **Response** - Mass Alerts and Notifications - Geolocation - Automated Workflows - Incident Dashboard - Third-Party Data Mining - Collaboration Tools **Information** - Proactive Alerts - Malware Detection - Intelligence Reports **Threat Monitoring** - Threat Alerts - Continuous Monitoring - Investigation Management **Analytics** - Business Impact Analysis - Plan Reporting - Recovery KPIs **Recovery** - Auditing & Compliance - Incident Mapping - Post-Event Analysis - Cost Management - Document Sharing **Personalization** - Endpoint Intelligence - Security Validation - Dynamic/Code Analysis **Platform** - Reporting and Analytics - Connections and Integrations - Collaboration Tools **Integration** - Integrated Risk Management - Disaster Recovery - EMNS **Generative AI** - AI Text Generation - AI Text Summarization **Generative AI** - AI Text Summarization - Generate Attack Scenarios - Generate Threat Detection Rules - Generate Threat Summaries **Agentic AI - Threat Intelligence** - Autonomous Task Execution - Multi-step Planning - Proactive Assistance - Decision Making **Agentic AI - Business Continuity Management** - Multi-step Planning - Adaptive Learning **Generative AI- Business Continuity Management** - Automated Plan Generation - AI-Generated Post-Incident Reports and Summaries ## Top Regroup Mass Notification Alternatives - [Everbridge 360 (Critical Event Management)](https://www.g2.com/products/everbridge-360-critical-event-management/reviews) - 4.5/5.0 (332 reviews) - [AlertMedia](https://www.g2.com/products/alertmedia/reviews) - 4.7/5.0 (525 reviews) - [DialMyCalls](https://www.g2.com/products/dialmycalls/reviews) - 4.7/5.0 (963 reviews)