--- title: RefNow Reviews meta\_title: 'RefNow Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 165 reviews by the users' company size, role or industry to find out how RefNow works for a business like yours. aggregate\_rating: rating\_value: 4.6 review\_count: 165 scale: '5' date\_modified: '2026-08-11' parent\_category: name: Pre-Employment Screening url: https://www.g2.com/categories/pre-employment-screening --- ### RefNow Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users find RefNow to be **simple and easy to use** , making it effective in capturing references efficiently. [(23 mentions)](https://www.g2.com/products/refnow/reviews?filters%5Bsentiment_snippet%5D=1132405&qs=pros-and-cons#reviews) Users love the **time-saving features** of RefNow, enabling quick and efficient employee reference submissions. [(11 mentions)](https://www.g2.com/products/refnow/reviews?filters%5Bsentiment_snippet%5D=1132349&qs=pros-and-cons#reviews) Users appreciate the **easy-to-use and effective reference checks** offered by RefNow, making recruitment hassle-free. [(9 mentions)](https://www.g2.com/products/refnow/reviews?filters%5Bsentiment_snippet%5D=1132538&qs=pros-and-cons#reviews) Users value the **efficiency** of RefNow, noting its simplicity and speed in streamlining the reference process. [(6 mentions)](https://www.g2.com/products/refnow/reviews?filters%5Bsentiment_snippet%5D=1132687&qs=pros-and-cons#reviews) Users love the **simple and easy-to-use interface** of RefNow, making their tasks hassle-free and efficient. [(5 mentions)](https://www.g2.com/products/refnow/reviews?filters%5Bsentiment_snippet%5D=1132599&qs=pros-and-cons#reviews) Users experience occasional **issues with incorrect referee details** and delays due to slow responses impacting the system's efficiency. [(2 mentions)](https://www.g2.com/products/refnow/reviews?filters%5Bsentiment_snippet%5D=1132297&qs=pros-and-cons#reviews) Users feel that the product has become **quite expensive** , especially due to the recent price increases. [(1 mentions)](https://www.g2.com/products/refnow/reviews?filters%5Bsentiment_snippet%5D=2226509&qs=pros-and-cons#reviews) Users note that the platform has **limited customization** options for report appearance, which could enhance user experience. [(1 mentions)](https://www.g2.com/products/refnow/reviews?filters%5Bsentiment_snippet%5D=2356782&qs=pros-and-cons#reviews) Users desire more **customization options** for report formats in RefNow, though this is considered a minor concern. [(1 mentions)](https://www.g2.com/products/refnow/reviews?filters%5Bsentiment_snippet%5D=2356915&qs=pros-and-cons#reviews) Users often face **notification issues** , as important updates and alerts are frequently missed or delayed. [(1 mentions)](https://www.g2.com/products/refnow/reviews?filters%5Bsentiment_snippet%5D=2442523&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of RefNow ##### 1. Ease of Use Users find RefNow to be **simple and easy to use** , making it effective in capturing references efficiently. [ See 23 mentions ](https://www.g2.com/products/refnow/reviews?filters%5Bsentiment_snippet%5D=1132405&qs=pros-and-cons#reviews) See Related User Reviews ![James W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "James W.") JW James W. Small-Business (50 or fewer emp.) 5.0/5 "RefNow delivers on both product and partnership" What do you like about RefNow? The product does exactly what we need - straightforward API integration, solid core functionality, and it is highly effective. The technical implement CM Cameron M. Small-Business (50 or fewer emp.) 4.0/5 "Saved me alot of time" What do you like about RefNow? It’s so easy to complete references now. The automated system has saved me so many hours and also produces clear reports, which keeps me on top of my ##### 2. Time-saving Users love the **time-saving features** of RefNow, enabling quick and efficient employee reference submissions. [ See 11 mentions ](https://www.g2.com/products/refnow/reviews?filters%5Bsentiment_snippet%5D=1132349&qs=pros-and-cons#reviews) See Related User Reviews CM Cameron M. Small-Business (50 or fewer emp.) 4.0/5 "Saved me alot of time" What do you like about RefNow? It’s so easy to complete references now. The automated system has saved me so many hours and also produces clear reports, which keeps me on top of my CK Claire K. Mid-Market (51-1000 emp.) 5.0/5 "Efficient, Transparent, and Collaborative Referencing Solution" What do you like about RefNow? RefNow has made a huge difference to how we manage references in our regulated sector. It’s a really comprehensive system that has noticeably improved ##### 3. Reference Checks Users appreciate the **easy-to-use and effective reference checks** offered by RefNow, making recruitment hassle-free. [ See 9 mentions ](https://www.g2.com/products/refnow/reviews?filters%5Bsentiment_snippet%5D=1132538&qs=pros-and-cons#reviews) See Related User Reviews ![Pratik D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pratik D.") PD Pratik D. Mid-Market (51-1000 emp.) 5.0/5 "Very easy to navigate." What do you like about RefNow? I like the design the most—it’s clean, user-friendly, and makes the reference process straightforward and efficient. ![Loredana C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Loredana C.") LC Loredana C. Mid-Market (51-1000 emp.) 5.0/5 "Great Referencing Platform" What do you like about RefNow? Latest updates are very handy, it is easy to use overall and very effective for the reference returns. ##### 4. Efficiency Users value the **efficiency** of RefNow, noting its simplicity and speed in streamlining the reference process. [ See 6 mentions ](https://www.g2.com/products/refnow/reviews?filters%5Bsentiment_snippet%5D=1132687&qs=pros-and-cons#reviews) See Related User Reviews ![Pratik D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pratik D.") PD Pratik D. Mid-Market (51-1000 emp.) 5.0/5 "Very easy to navigate." What do you like about RefNow? I like the design the most—it’s clean, user-friendly, and makes the reference process straightforward and efficient. CK Claire K. Mid-Market (51-1000 emp.) 5.0/5 "Efficient, Transparent, and Collaborative Referencing Solution" What do you like about RefNow? RefNow has made a huge difference to how we manage references in our regulated sector. It’s a really comprehensive system that has noticeably improved ##### 5. Simple Users love the **simple and easy-to-use interface** of RefNow, making their tasks hassle-free and efficient. [ See 5 mentions ](https://www.g2.com/products/refnow/reviews?filters%5Bsentiment_snippet%5D=1132599&qs=pros-and-cons#reviews) See Related User Reviews ![Tanya M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tanya M.") TM Tanya M. Small-Business (50 or fewer emp.) 4.5/5 "simple product, easy to use" What do you like about RefNow? It is a simple platform and easy to use. I like that i dont have to commit to anything annually as our business does not have mass hiring so i use as BW Ben W. Enterprise (\> 1000 emp.) 3.5/5 "Simple to use" What do you like about RefNow? The system is simple and stright forward ### 5 Cons or Disadvantages of RefNow ##### 1. Reference Management Users experience occasional **issues with incorrect referee details** and delays due to slow responses impacting the system's efficiency. [ See 2 mentions ](https://www.g2.com/products/refnow/reviews?filters%5Bsentiment_snippet%5D=1132297&qs=pros-and-cons#reviews) See Related User Reviews CK Claire K. Mid-Market (51-1000 emp.) 5.0/5 "Efficient, Transparent, and Collaborative Referencing Solution" What do you dislike about RefNow? There’s honestly not much to dislike about RefNow. Sometimes references can take a bit longer if referees are slow to respond, but that’s not really d ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.0/5 "RefNow - pre-employment references review" What do you dislike about RefNow? Sometimes we find that individuals put details of the wrong referee on the system and then they are sent a request straight away. ##### 2. Expensive Users feel that the product has become **quite expensive** , especially due to the recent price increases. [ See 1 mentions ](https://www.g2.com/products/refnow/reviews?filters%5Bsentiment_snippet%5D=2226509&qs=pros-and-cons#reviews) See Related User Reviews ![Tanya M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tanya M.") TM Tanya M. Small-Business (50 or fewer emp.) 4.5/5 "simple product, easy to use" What do you dislike about RefNow? the price has increased since using this product and seems a little expensive ##### 3. Limited Customization Users note that the platform has **limited customization** options for report appearance, which could enhance user experience. [ See 1 mentions ](https://www.g2.com/products/refnow/reviews?filters%5Bsentiment_snippet%5D=2356782&qs=pros-and-cons#reviews) See Related User Reviews CK Claire K. Mid-Market (51-1000 emp.) 5.0/5 "Efficient, Transparent, and Collaborative Referencing Solution" What do you dislike about RefNow? There’s honestly not much to dislike about RefNow. Sometimes references can take a bit longer if referees are slow to respond, but that’s not really d ##### 4. Limited Features Users desire more **customization options** for report formats in RefNow, though this is considered a minor concern. [ See 1 mentions ](https://www.g2.com/products/refnow/reviews?filters%5Bsentiment_snippet%5D=2356915&qs=pros-and-cons#reviews) See Related User Reviews CK Claire K. Mid-Market (51-1000 emp.) 5.0/5 "Efficient, Transparent, and Collaborative Referencing Solution" What do you dislike about RefNow? There’s honestly not much to dislike about RefNow. Sometimes references can take a bit longer if referees are slow to respond, but that’s not really d ##### 5. Notification Issues Users often face **notification issues** , as important updates and alerts are frequently missed or delayed. [ See 1 mentions ](https://www.g2.com/products/refnow/reviews?filters%5Bsentiment_snippet%5D=2442523&qs=pros-and-cons#reviews) See Related User Reviews ![Michael M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Michael M.") MM Michael M. Mid-Market (51-1000 emp.) 4.0/5 "Smart and quick process" What do you dislike about RefNow? Some of the employees complain the questions are many that their reference have to fill. Also-the fraud reports need to send the employee a notificati ![Gabriel V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Gabriel V.") GV Gabriel V. Account Manager Enterprise (\> 1000 emp.) 9/3/2025 Guest users or non-business users of the software, not included in G2 scores. "It was easy and clean" 4.5/5 What do you like best about RefNow? Simple to complete it. Not overcomplicated. Review collected by and hosted on G2.com. What do you dislike about RefNow? There is nothing to dislike. To verify the person is little bit weird. before the link is send someone should verify on linkdin... Review collected by and hosted on G2.com. What problems is RefNow solving and how is that benefiting you? nothing Review collected by and hosted on G2.com. Show More Validated ReviewerSource: In-app ![Anthony M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Anthony M.") AM Anthony M. Recruitment and Compliance Manager Mid-Market (51-1000 emp.) 7/25/2025 Guest users or non-business users of the software, not included in G2 scores. "This was my first experience of completing a reference on REFNOW. The process was quick and easy." 5/5 What do you like best about RefNow? The user interface was smooth and worked very well! Review collected by and hosted on G2.com. What do you dislike about RefNow? Honestly, nothing. I have not used it enough to experience any dislikes. My first impression is that it is an easy system to use. Review collected by and hosted on G2.com. What problems is RefNow solving and how is that benefiting you? I was able to complete a reference for a staff member in under a minute! Review collected by and hosted on G2.com. Show More Validated ReviewerSource: In-app KS Kavi S. Enterprise (\> 1000 emp.) 9/16/2025 Guest users or non-business users of the software, not included in G2 scores. "Review" 5/5 What do you like best about RefNow? Quick and simple process to complete the job Review collected by and hosted on G2.com. What do you dislike about RefNow? For major operational challenges, the questions seemed too simple Review collected by and hosted on G2.com. What problems is RefNow solving and how is that benefiting you? Time saving Review collected by and hosted on G2.com. Show More Validated ReviewerSource: In-app DS David S. Small-Business (50 or fewer emp.) 8/4/2025 Guest users or non-business users of the software, not included in G2 scores. "Made the reference process simple and easy" 5/5 What do you like best about RefNow? I liked how intuitive it was and that it asked the core questions required for a reference. Review collected by and hosted on G2.com. What do you dislike about RefNow? Would have been nice to have a question regarding accomplishments you are proud of from said employee Review collected by and hosted on G2.com. What problems is RefNow solving and how is that benefiting you? Made reference obtaining process easier. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: In-app ![Campbell H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Campbell H.") CH Campbell H. Mid-Market (51-1000 emp.) 8/14/2025 Guest users or non-business users of the software, not included in G2 scores. "Efficient system with helpful prompts to complete assigned reference" 5/5 What do you like best about RefNow? quick and efficient, good balance in volume of questions and between drop down and free text options Review collected by and hosted on G2.com. What do you dislike about RefNow? Can't pinpoint any fault that would concern me Review collected by and hosted on G2.com. What problems is RefNow solving and how is that benefiting you? Quick and efficient way to complete references Review collected by and hosted on G2.com. Show More Validated ReviewerSource: In-app MB Melissa B. Mid-Market (51-1000 emp.) 7/11/2025 "Simple and Effective References" 5/5 What do you like best about RefNow? Easy navigation of the website, Refnow keeps us fully up to date on the referencing process. Review collected by and hosted on G2.com. What do you dislike about RefNow? We havent found anything to dislike about Refnow. Review collected by and hosted on G2.com. What problems is RefNow solving and how is that benefiting you? RefNow enables us to sit back and wait for the referencing process to be completed. It ensure gaps in employment are picked up on. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: In-app TM Taylor M. Mid-Market (51-1000 emp.) 6/24/2025 "Refnow is very easy to use, you are able to edit the questions that suit the role you're hiring for." 4.5/5 What do you like best about RefNow? Accuracy of the references with all the checks in place Review collected by and hosted on G2.com. What do you dislike about RefNow? Not being able to remove a reference once its done, if it doesn't suit the criteria or if the candidate made a mistake after a reference is done Review collected by and hosted on G2.com. What problems is RefNow solving and how is that benefiting you? Making sure that all gaps are filled between references, allowing the reference checks to be done for us Review collected by and hosted on G2.com. Show More Validated ReviewerSource: In-app NS Nicholas S. Mid-Market (51-1000 emp.) 9/5/2025 Guest users or non-business users of the software, not included in G2 scores. "Concise and efficient" 5/5 What do you like best about RefNow? the system is straightforward to use and concise Review collected by and hosted on G2.com. What do you dislike about RefNow? there was nothing I disliked, it all makes sense Review collected by and hosted on G2.com. What problems is RefNow solving and how is that benefiting you? providing a reference Review collected by and hosted on G2.com. Show More Validated ReviewerSource: In-app ![John T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "John T.") JT John T. First Team Strength and Conditioning Coach Mid-Market (51-1000 emp.) 7/31/2025 Guest users or non-business users of the software, not included in G2 scores. "Easy to use and convenient process to follow" 4.5/5 What do you like best about RefNow? ease of access and flow of questions which helped with the process Review collected by and hosted on G2.com. What do you dislike about RefNow? The further comments section wasn't clear in terms of writing a review Review collected by and hosted on G2.com. What problems is RefNow solving and how is that benefiting you? I filled this reference out for a former colleague at a different company Review collected by and hosted on G2.com. Show More Validated ReviewerSource: In-app VS Viral S. Founder and Owner UK Accounting Services Small-Business (50 or fewer emp.) 8/1/2025 "very smooth and fast" 5/5 What do you like best about RefNow? I found this as efficient, quick, smooth and time saver Review collected by and hosted on G2.com. What do you dislike about RefNow? I found that I have been asked very few questions Review collected by and hosted on G2.com. What problems is RefNow solving and how is that benefiting you? it makes reference process so quick and smooth as having drop down options to select from Review collected by and hosted on G2.com. 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