--- title: RefNow Reviews meta\_title: 'RefNow Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 165 reviews by the users' company size, role or industry to find out how RefNow works for a business like yours. aggregate\_rating: rating\_value: 4.6 review\_count: 165 scale: '5' date\_modified: '2026-08-11' parent\_category: name: Pre-Employment Screening url: https://www.g2.com/categories/pre-employment-screening --- ### RefNow Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users find RefNow to be **simple and easy to use** , making it effective in capturing references efficiently. [(23 mentions)](https://www.g2.com/products/refnow/reviews?filters%5Bsentiment_snippet%5D=1132405&qs=pros-and-cons#reviews) Users love the **time-saving features** of RefNow, enabling quick and efficient employee reference submissions. [(11 mentions)](https://www.g2.com/products/refnow/reviews?filters%5Bsentiment_snippet%5D=1132349&qs=pros-and-cons#reviews) Users appreciate the **easy-to-use and effective reference checks** offered by RefNow, making recruitment hassle-free. [(9 mentions)](https://www.g2.com/products/refnow/reviews?filters%5Bsentiment_snippet%5D=1132538&qs=pros-and-cons#reviews) Users value the **efficiency** of RefNow, noting its simplicity and speed in streamlining the reference process. [(6 mentions)](https://www.g2.com/products/refnow/reviews?filters%5Bsentiment_snippet%5D=1132687&qs=pros-and-cons#reviews) Users love the **simple and easy-to-use interface** of RefNow, making their tasks hassle-free and efficient. [(5 mentions)](https://www.g2.com/products/refnow/reviews?filters%5Bsentiment_snippet%5D=1132599&qs=pros-and-cons#reviews) Users experience occasional **issues with incorrect referee details** and delays due to slow responses impacting the system's efficiency. [(2 mentions)](https://www.g2.com/products/refnow/reviews?filters%5Bsentiment_snippet%5D=1132297&qs=pros-and-cons#reviews) Users feel that the product has become **quite expensive** , especially due to the recent price increases. [(1 mentions)](https://www.g2.com/products/refnow/reviews?filters%5Bsentiment_snippet%5D=2226509&qs=pros-and-cons#reviews) Users note that the platform has **limited customization** options for report appearance, which could enhance user experience. [(1 mentions)](https://www.g2.com/products/refnow/reviews?filters%5Bsentiment_snippet%5D=2356782&qs=pros-and-cons#reviews) Users desire more **customization options** for report formats in RefNow, though this is considered a minor concern. [(1 mentions)](https://www.g2.com/products/refnow/reviews?filters%5Bsentiment_snippet%5D=2356915&qs=pros-and-cons#reviews) Users often face **notification issues** , as important updates and alerts are frequently missed or delayed. [(1 mentions)](https://www.g2.com/products/refnow/reviews?filters%5Bsentiment_snippet%5D=2442523&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of RefNow ##### 1. Ease of Use Users find RefNow to be **simple and easy to use** , making it effective in capturing references efficiently. [ See 23 mentions ](https://www.g2.com/products/refnow/reviews?filters%5Bsentiment_snippet%5D=1132405&qs=pros-and-cons#reviews) See Related User Reviews ![James W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "James W.") JW James W. Small-Business (50 or fewer emp.) 5.0/5 "RefNow delivers on both product and partnership" What do you like about RefNow? The product does exactly what we need - straightforward API integration, solid core functionality, and it is highly effective. The technical implement CM Cameron M. Small-Business (50 or fewer emp.) 4.0/5 "Saved me alot of time" What do you like about RefNow? It’s so easy to complete references now. The automated system has saved me so many hours and also produces clear reports, which keeps me on top of my ##### 2. Time-saving Users love the **time-saving features** of RefNow, enabling quick and efficient employee reference submissions. [ See 11 mentions ](https://www.g2.com/products/refnow/reviews?filters%5Bsentiment_snippet%5D=1132349&qs=pros-and-cons#reviews) See Related User Reviews CM Cameron M. Small-Business (50 or fewer emp.) 4.0/5 "Saved me alot of time" What do you like about RefNow? It’s so easy to complete references now. The automated system has saved me so many hours and also produces clear reports, which keeps me on top of my CK Claire K. Mid-Market (51-1000 emp.) 5.0/5 "Efficient, Transparent, and Collaborative Referencing Solution" What do you like about RefNow? RefNow has made a huge difference to how we manage references in our regulated sector. It’s a really comprehensive system that has noticeably improved ##### 3. Reference Checks Users appreciate the **easy-to-use and effective reference checks** offered by RefNow, making recruitment hassle-free. [ See 9 mentions ](https://www.g2.com/products/refnow/reviews?filters%5Bsentiment_snippet%5D=1132538&qs=pros-and-cons#reviews) See Related User Reviews ![Pratik D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pratik D.") PD Pratik D. Mid-Market (51-1000 emp.) 5.0/5 "Very easy to navigate." What do you like about RefNow? I like the design the most—it’s clean, user-friendly, and makes the reference process straightforward and efficient. ![Loredana C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Loredana C.") LC Loredana C. Mid-Market (51-1000 emp.) 5.0/5 "Great Referencing Platform" What do you like about RefNow? Latest updates are very handy, it is easy to use overall and very effective for the reference returns. ##### 4. Efficiency Users value the **efficiency** of RefNow, noting its simplicity and speed in streamlining the reference process. [ See 6 mentions ](https://www.g2.com/products/refnow/reviews?filters%5Bsentiment_snippet%5D=1132687&qs=pros-and-cons#reviews) See Related User Reviews ![Pratik D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pratik D.") PD Pratik D. Mid-Market (51-1000 emp.) 5.0/5 "Very easy to navigate." What do you like about RefNow? I like the design the most—it’s clean, user-friendly, and makes the reference process straightforward and efficient. CK Claire K. Mid-Market (51-1000 emp.) 5.0/5 "Efficient, Transparent, and Collaborative Referencing Solution" What do you like about RefNow? RefNow has made a huge difference to how we manage references in our regulated sector. It’s a really comprehensive system that has noticeably improved ##### 5. Simple Users love the **simple and easy-to-use interface** of RefNow, making their tasks hassle-free and efficient. [ See 5 mentions ](https://www.g2.com/products/refnow/reviews?filters%5Bsentiment_snippet%5D=1132599&qs=pros-and-cons#reviews) See Related User Reviews ![Tanya M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tanya M.") TM Tanya M. Small-Business (50 or fewer emp.) 4.5/5 "simple product, easy to use" What do you like about RefNow? It is a simple platform and easy to use. I like that i dont have to commit to anything annually as our business does not have mass hiring so i use as BW Ben W. Enterprise (\> 1000 emp.) 3.5/5 "Simple to use" What do you like about RefNow? The system is simple and stright forward ### 5 Cons or Disadvantages of RefNow ##### 1. Reference Management Users experience occasional **issues with incorrect referee details** and delays due to slow responses impacting the system's efficiency. [ See 2 mentions ](https://www.g2.com/products/refnow/reviews?filters%5Bsentiment_snippet%5D=1132297&qs=pros-and-cons#reviews) See Related User Reviews CK Claire K. Mid-Market (51-1000 emp.) 5.0/5 "Efficient, Transparent, and Collaborative Referencing Solution" What do you dislike about RefNow? There’s honestly not much to dislike about RefNow. Sometimes references can take a bit longer if referees are slow to respond, but that’s not really d ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.0/5 "RefNow - pre-employment references review" What do you dislike about RefNow? Sometimes we find that individuals put details of the wrong referee on the system and then they are sent a request straight away. ##### 2. Expensive Users feel that the product has become **quite expensive** , especially due to the recent price increases. [ See 1 mentions ](https://www.g2.com/products/refnow/reviews?filters%5Bsentiment_snippet%5D=2226509&qs=pros-and-cons#reviews) See Related User Reviews ![Tanya M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tanya M.") TM Tanya M. Small-Business (50 or fewer emp.) 4.5/5 "simple product, easy to use" What do you dislike about RefNow? the price has increased since using this product and seems a little expensive ##### 3. Limited Customization Users note that the platform has **limited customization** options for report appearance, which could enhance user experience. [ See 1 mentions ](https://www.g2.com/products/refnow/reviews?filters%5Bsentiment_snippet%5D=2356782&qs=pros-and-cons#reviews) See Related User Reviews CK Claire K. Mid-Market (51-1000 emp.) 5.0/5 "Efficient, Transparent, and Collaborative Referencing Solution" What do you dislike about RefNow? There’s honestly not much to dislike about RefNow. Sometimes references can take a bit longer if referees are slow to respond, but that’s not really d ##### 4. Limited Features Users desire more **customization options** for report formats in RefNow, though this is considered a minor concern. [ See 1 mentions ](https://www.g2.com/products/refnow/reviews?filters%5Bsentiment_snippet%5D=2356915&qs=pros-and-cons#reviews) See Related User Reviews CK Claire K. Mid-Market (51-1000 emp.) 5.0/5 "Efficient, Transparent, and Collaborative Referencing Solution" What do you dislike about RefNow? There’s honestly not much to dislike about RefNow. Sometimes references can take a bit longer if referees are slow to respond, but that’s not really d ##### 5. Notification Issues Users often face **notification issues** , as important updates and alerts are frequently missed or delayed. [ See 1 mentions ](https://www.g2.com/products/refnow/reviews?filters%5Bsentiment_snippet%5D=2442523&qs=pros-and-cons#reviews) See Related User Reviews ![Michael M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Michael M.") MM Michael M. Mid-Market (51-1000 emp.) 4.0/5 "Smart and quick process" What do you dislike about RefNow? Some of the employees complain the questions are many that their reference have to fill. Also-the fraud reports need to send the employee a notificati ![Sagar H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sagar H.") SH Sagar H. Small-Business (50 or fewer emp.) 12/2/2025 Guest users or non-business users of the software, not included in G2 scores. "Really easy to provide a reference" 4/5 What do you like best about RefNow? Super quick and simple to use. Nice and concise, it worked and didn't require pages and pages of irrelevant information. Review collected by and hosted on G2.com. What do you dislike about RefNow? Really can't think. It was clean and quick so what's not to like. Review collected by and hosted on G2.com. What problems is RefNow solving and how is that benefiting you? Quick reference checks for former employees Review collected by and hosted on G2.com. Show More Validated ReviewerSource: In-app DD Dilan D. Family Business | Operations Mid-Market (51-1000 emp.) 7/28/2025 "Excellent customer service, increasing functionality" 4/5 What do you like best about RefNow? I like how easy it is to get support from the customer service team. I like the ability to brand and personalize the reference requests and our ability to view time stamps and progress both on the part of the referee and the candidate. I find the interface easy to use. Review collected by and hosted on G2.com. What do you dislike about RefNow? It is not currently possible to require specific referees by type. Some functionalities are less geared towards American users. Review collected by and hosted on G2.com. What problems is RefNow solving and how is that benefiting you? RefNow is saving a lot of time and helping us verify references. This helps expedite our rather tedious onboarding process and ensure that our staff (who provide childcare) have valid references. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: In-app ![Rabbi Odom B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rabbi Odom B.") RB Rabbi Odom B. Rabbi Small-Business (50 or fewer emp.) 10/26/2025 Guest users or non-business users of the software, not included in G2 scores. "RefNow was a quick, easy and detailed way to request or give a reference for a potential job." 5/5 What do you like best about RefNow? The reference system was easy to use and a seamless and pleasant experence. Review collected by and hosted on G2.com. What do you dislike about RefNow? I received a request on a Friday, received a text the same day and on Sunday received a reminder email, perhaps a little more time should be given, especially over a weekend. Review collected by and hosted on G2.com. What problems is RefNow solving and how is that benefiting you? It is a quick and easy online way to request references. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: In-app ![Nasir M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nasir M.") NM Nasir M. Mid-Market (51-1000 emp.) 11/27/2025 Guest users or non-business users of the software, not included in G2 scores. "Ease of use" 5/5 What do you like best about RefNow? The platform was relatively easy to use and it didn't stress me one bit. Review collected by and hosted on G2.com. What do you dislike about RefNow? Nothing actually. I just feel the UI can be worked on Review collected by and hosted on G2.com. What problems is RefNow solving and how is that benefiting you? manual referencing problems. and it assists with automation and confirming legitimacy of references Review collected by and hosted on G2.com. Show More Validated ReviewerSource: In-app ![Adam G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Adam G.") AG Adam G. The Boss Mid-Market (51-1000 emp.) 12/19/2025 Guest users or non-business users of the software, not included in G2 scores. "Restrictive answering and unadaptable" 0/5 What do you like best about RefNow? Nothing that I can see, box ticking exercise, with no real engagement or understanding of applicant. Review collected by and hosted on G2.com. What do you dislike about RefNow? Email restrictions, in the 21st Century illogical. Review collected by and hosted on G2.com. What problems is RefNow solving and how is that benefiting you? None Review collected by and hosted on G2.com. Show More Validated ReviewerSource: In-app ![Victoria L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Victoria L.") VL Victoria L. Owner Small-Business (50 or fewer emp.) 11/18/2025 Guest users or non-business users of the software, not included in G2 scores. "I am so glad I have come across this!" 5/5 What do you like best about RefNow? Quick and easy to understand I really enjoy it Review collected by and hosted on G2.com. What do you dislike about RefNow? I wish I had heard of it earlier! Really like this site. I have signed up to the newsletters too! Review collected by and hosted on G2.com. What problems is RefNow solving and how is that benefiting you? Opportunities. Found some I didn’t think I would come across. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: In-app AG Adele G. Mid-Market (51-1000 emp.) 11/26/2025 "Streamlined. Efficient and user friendly" 4.5/5 What do you like best about RefNow? RefNow is easy to use and navigate. It makes referencing streamlined. Review collected by and hosted on G2.com. What do you dislike about RefNow? The lack of communication with real people takes some of the personal element away. Review collected by and hosted on G2.com. What problems is RefNow solving and how is that benefiting you? Helping me to be efficient with reminders Review collected by and hosted on G2.com. Show More Validated ReviewerSource: In-app AP Adam P. Small-Business (50 or fewer emp.) 10/3/2025 Guest users or non-business users of the software, not included in G2 scores. "Simplistic and straightforward!" 5/5 What do you like best about RefNow? Being my first and only time of using RefNow, I was very pleasantly surprised at how simple and easy the process was. From logging in through a unique link, to processing the reference - it was so easy and simple! Review collected by and hosted on G2.com. What do you dislike about RefNow? Nothing of note. Everything was very simple and easy to use Review collected by and hosted on G2.com. What problems is RefNow solving and how is that benefiting you? Ease of providing a written reference Review collected by and hosted on G2.com. Show More Validated ReviewerSource: In-app ![Laurel W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Laurel W.") LW Laurel W. Onboarding Coordinator Hospital & Health Care Enterprise (\> 1000 emp.) 10/22/2025 "Game changer!" 5/5 What do you like best about RefNow? Speedy and efficient!! Making the onboarding process 100% easier due to the work being done for us. Review collected by and hosted on G2.com. What do you dislike about RefNow? Nothing to dislike. I wish there were a feature to flag emails/companies used that we know are not authentic. Review collected by and hosted on G2.com. What problems is RefNow solving and how is that benefiting you? Solving issues that I used to manually check - time saving. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: In-app ![Ariella F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ariella F.") AF Ariella F. Small-Business (50 or fewer emp.) 10/17/2025 Guest users or non-business users of the software, not included in G2 scores. "Easy to use, clear and concise tool" 5/5 What do you like best about RefNow? RefNow was easy to use with clear and concise questions. RefNow sent a reminder for completing and an email immediately after it was submitted. RefNow was easy to navigate which no room for participation error. Review collected by and hosted on G2.com. What do you dislike about RefNow? I found no difficulties with using RefNow Review collected by and hosted on G2.com. What problems is RefNow solving and how is that benefiting you? Unknown Review collected by and hosted on G2.com. 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