--- title: RefNow Reviews meta\_title: 'RefNow Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 165 reviews by the users' company size, role or industry to find out how RefNow works for a business like yours. aggregate\_rating: rating\_value: 4.6 review\_count: 165 scale: '5' date\_modified: '2026-08-11' parent\_category: name: Pre-Employment Screening url: https://www.g2.com/categories/pre-employment-screening --- ### RefNow Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users find RefNow to be **simple and easy to use** , making it effective in capturing references efficiently. [(23 mentions)](https://www.g2.com/products/refnow/reviews?filters%5Bsentiment_snippet%5D=1132405&qs=pros-and-cons#reviews) Users love the **time-saving features** of RefNow, enabling quick and efficient employee reference submissions. [(11 mentions)](https://www.g2.com/products/refnow/reviews?filters%5Bsentiment_snippet%5D=1132349&qs=pros-and-cons#reviews) Users appreciate the **easy-to-use and effective reference checks** offered by RefNow, making recruitment hassle-free. [(9 mentions)](https://www.g2.com/products/refnow/reviews?filters%5Bsentiment_snippet%5D=1132538&qs=pros-and-cons#reviews) Users value the **efficiency** of RefNow, noting its simplicity and speed in streamlining the reference process. [(6 mentions)](https://www.g2.com/products/refnow/reviews?filters%5Bsentiment_snippet%5D=1132687&qs=pros-and-cons#reviews) Users love the **simple and easy-to-use interface** of RefNow, making their tasks hassle-free and efficient. [(5 mentions)](https://www.g2.com/products/refnow/reviews?filters%5Bsentiment_snippet%5D=1132599&qs=pros-and-cons#reviews) Users experience occasional **issues with incorrect referee details** and delays due to slow responses impacting the system's efficiency. [(2 mentions)](https://www.g2.com/products/refnow/reviews?filters%5Bsentiment_snippet%5D=1132297&qs=pros-and-cons#reviews) Users feel that the product has become **quite expensive** , especially due to the recent price increases. [(1 mentions)](https://www.g2.com/products/refnow/reviews?filters%5Bsentiment_snippet%5D=2226509&qs=pros-and-cons#reviews) Users note that the platform has **limited customization** options for report appearance, which could enhance user experience. [(1 mentions)](https://www.g2.com/products/refnow/reviews?filters%5Bsentiment_snippet%5D=2356782&qs=pros-and-cons#reviews) Users desire more **customization options** for report formats in RefNow, though this is considered a minor concern. [(1 mentions)](https://www.g2.com/products/refnow/reviews?filters%5Bsentiment_snippet%5D=2356915&qs=pros-and-cons#reviews) Users often face **notification issues** , as important updates and alerts are frequently missed or delayed. [(1 mentions)](https://www.g2.com/products/refnow/reviews?filters%5Bsentiment_snippet%5D=2442523&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of RefNow ##### 1. Ease of Use Users find RefNow to be **simple and easy to use** , making it effective in capturing references efficiently. [ See 23 mentions ](https://www.g2.com/products/refnow/reviews?filters%5Bsentiment_snippet%5D=1132405&qs=pros-and-cons#reviews) See Related User Reviews ![James W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "James W.") JW James W. Small-Business (50 or fewer emp.) 5.0/5 "RefNow delivers on both product and partnership" What do you like about RefNow? The product does exactly what we need - straightforward API integration, solid core functionality, and it is highly effective. The technical implement CM Cameron M. Small-Business (50 or fewer emp.) 4.0/5 "Saved me alot of time" What do you like about RefNow? It’s so easy to complete references now. The automated system has saved me so many hours and also produces clear reports, which keeps me on top of my ##### 2. Time-saving Users love the **time-saving features** of RefNow, enabling quick and efficient employee reference submissions. [ See 11 mentions ](https://www.g2.com/products/refnow/reviews?filters%5Bsentiment_snippet%5D=1132349&qs=pros-and-cons#reviews) See Related User Reviews CM Cameron M. Small-Business (50 or fewer emp.) 4.0/5 "Saved me alot of time" What do you like about RefNow? It’s so easy to complete references now. The automated system has saved me so many hours and also produces clear reports, which keeps me on top of my CK Claire K. Mid-Market (51-1000 emp.) 5.0/5 "Efficient, Transparent, and Collaborative Referencing Solution" What do you like about RefNow? RefNow has made a huge difference to how we manage references in our regulated sector. It’s a really comprehensive system that has noticeably improved ##### 3. Reference Checks Users appreciate the **easy-to-use and effective reference checks** offered by RefNow, making recruitment hassle-free. [ See 9 mentions ](https://www.g2.com/products/refnow/reviews?filters%5Bsentiment_snippet%5D=1132538&qs=pros-and-cons#reviews) See Related User Reviews ![Pratik D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pratik D.") PD Pratik D. Mid-Market (51-1000 emp.) 5.0/5 "Very easy to navigate." What do you like about RefNow? I like the design the most—it’s clean, user-friendly, and makes the reference process straightforward and efficient. ![Loredana C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Loredana C.") LC Loredana C. Mid-Market (51-1000 emp.) 5.0/5 "Great Referencing Platform" What do you like about RefNow? Latest updates are very handy, it is easy to use overall and very effective for the reference returns. ##### 4. Efficiency Users value the **efficiency** of RefNow, noting its simplicity and speed in streamlining the reference process. [ See 6 mentions ](https://www.g2.com/products/refnow/reviews?filters%5Bsentiment_snippet%5D=1132687&qs=pros-and-cons#reviews) See Related User Reviews ![Pratik D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pratik D.") PD Pratik D. Mid-Market (51-1000 emp.) 5.0/5 "Very easy to navigate." What do you like about RefNow? I like the design the most—it’s clean, user-friendly, and makes the reference process straightforward and efficient. CK Claire K. Mid-Market (51-1000 emp.) 5.0/5 "Efficient, Transparent, and Collaborative Referencing Solution" What do you like about RefNow? RefNow has made a huge difference to how we manage references in our regulated sector. It’s a really comprehensive system that has noticeably improved ##### 5. Simple Users love the **simple and easy-to-use interface** of RefNow, making their tasks hassle-free and efficient. [ See 5 mentions ](https://www.g2.com/products/refnow/reviews?filters%5Bsentiment_snippet%5D=1132599&qs=pros-and-cons#reviews) See Related User Reviews ![Tanya M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tanya M.") TM Tanya M. Small-Business (50 or fewer emp.) 4.5/5 "simple product, easy to use" What do you like about RefNow? It is a simple platform and easy to use. I like that i dont have to commit to anything annually as our business does not have mass hiring so i use as BW Ben W. Enterprise (\> 1000 emp.) 3.5/5 "Simple to use" What do you like about RefNow? The system is simple and stright forward ### 5 Cons or Disadvantages of RefNow ##### 1. Reference Management Users experience occasional **issues with incorrect referee details** and delays due to slow responses impacting the system's efficiency. [ See 2 mentions ](https://www.g2.com/products/refnow/reviews?filters%5Bsentiment_snippet%5D=1132297&qs=pros-and-cons#reviews) See Related User Reviews CK Claire K. Mid-Market (51-1000 emp.) 5.0/5 "Efficient, Transparent, and Collaborative Referencing Solution" What do you dislike about RefNow? There’s honestly not much to dislike about RefNow. Sometimes references can take a bit longer if referees are slow to respond, but that’s not really d ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.0/5 "RefNow - pre-employment references review" What do you dislike about RefNow? Sometimes we find that individuals put details of the wrong referee on the system and then they are sent a request straight away. ##### 2. Expensive Users feel that the product has become **quite expensive** , especially due to the recent price increases. [ See 1 mentions ](https://www.g2.com/products/refnow/reviews?filters%5Bsentiment_snippet%5D=2226509&qs=pros-and-cons#reviews) See Related User Reviews ![Tanya M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tanya M.") TM Tanya M. Small-Business (50 or fewer emp.) 4.5/5 "simple product, easy to use" What do you dislike about RefNow? the price has increased since using this product and seems a little expensive ##### 3. Limited Customization Users note that the platform has **limited customization** options for report appearance, which could enhance user experience. [ See 1 mentions ](https://www.g2.com/products/refnow/reviews?filters%5Bsentiment_snippet%5D=2356782&qs=pros-and-cons#reviews) See Related User Reviews CK Claire K. Mid-Market (51-1000 emp.) 5.0/5 "Efficient, Transparent, and Collaborative Referencing Solution" What do you dislike about RefNow? There’s honestly not much to dislike about RefNow. Sometimes references can take a bit longer if referees are slow to respond, but that’s not really d ##### 4. Limited Features Users desire more **customization options** for report formats in RefNow, though this is considered a minor concern. [ See 1 mentions ](https://www.g2.com/products/refnow/reviews?filters%5Bsentiment_snippet%5D=2356915&qs=pros-and-cons#reviews) See Related User Reviews CK Claire K. Mid-Market (51-1000 emp.) 5.0/5 "Efficient, Transparent, and Collaborative Referencing Solution" What do you dislike about RefNow? There’s honestly not much to dislike about RefNow. Sometimes references can take a bit longer if referees are slow to respond, but that’s not really d ##### 5. Notification Issues Users often face **notification issues** , as important updates and alerts are frequently missed or delayed. [ See 1 mentions ](https://www.g2.com/products/refnow/reviews?filters%5Bsentiment_snippet%5D=2442523&qs=pros-and-cons#reviews) See Related User Reviews ![Michael M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Michael M.") MM Michael M. Mid-Market (51-1000 emp.) 4.0/5 "Smart and quick process" What do you dislike about RefNow? Some of the employees complain the questions are many that their reference have to fill. Also-the fraud reports need to send the employee a notificati ![Anya N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Anya N.") AN Anya N. Director Small-Business (50 or fewer emp.) 6/24/2025 "Very efficient and effective" 4/5 What do you like best about RefNow? Easy to use, clear information and easy to follow candidate's progress. Everything in one place. Review collected by and hosted on G2.com. What do you dislike about RefNow? DBS still requires accessing a separate portal rather than doing everything from within RefNow. Review collected by and hosted on G2.com. What problems is RefNow solving and how is that benefiting you? We are subject to extensive pre employment checks obligations as part of compliance and RefNow makes it an easier and more efficient process. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: In-app MR MICHAEL R. Small-Business (50 or fewer emp.) 7/25/2025 Guest users or non-business users of the software, not included in G2 scores. "All good" 5/5 What do you like best about RefNow? It is easy to use and the questions are straight forward. Review collected by and hosted on G2.com. What do you dislike about RefNow? All good as far as I am concern. I dint have any issue about it. Review collected by and hosted on G2.com. What problems is RefNow solving and how is that benefiting you? It is easier and more convenient to use. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: In-app ![Grant B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Grant B.") GB Grant B. Principal Engineer Enterprise (\> 1000 emp.) 9/30/2025 Guest users or non-business users of the software, not included in G2 scores. "Easy and Simple" 4.5/5 What do you like best about RefNow? The platform is clean and simple to use making the referencing process very quick. Review collected by and hosted on G2.com. What do you dislike about RefNow? There was nothing that i disliked about the platform Review collected by and hosted on G2.com. What problems is RefNow solving and how is that benefiting you? Modernising the referencing process to make it quick and simple to use Review collected by and hosted on G2.com. Show More Validated ReviewerSource: In-app AS Aaron S. Mid-Market (51-1000 emp.) 7/25/2025 "Good product" 3/5 What do you like best about RefNow? It makes getting our candidates started so much easier Review collected by and hosted on G2.com. What do you dislike about RefNow? Not much! Pretty easy to use, and has been good for me personally Review collected by and hosted on G2.com. What problems is RefNow solving and how is that benefiting you? The speed at which we can get new hires vetted and started Review collected by and hosted on G2.com. Show More Validated ReviewerSource: In-app AB Aaron B. Head of Department Small-Business (50 or fewer emp.) 7/30/2025 Guest users or non-business users of the software, not included in G2 scores. "great process" 4/5 What do you like best about RefNow? super straight forward and simple to use. would recommend Review collected by and hosted on G2.com. What do you dislike about RefNow? everything was spot on so wouldn't change anything Review collected by and hosted on G2.com. What problems is RefNow solving and how is that benefiting you? ease of completing references without having to fill out lengthy forms or print them Review collected by and hosted on G2.com. Show More Validated ReviewerSource: In-app JM Jessica M. Mid-Market (51-1000 emp.) 7/30/2025 Guest users or non-business users of the software, not included in G2 scores. "User friendly questionnaire which made it quick and simple to submit a reference for an employee." 4.5/5 What do you like best about RefNow? The user interface, simple and effective Review collected by and hosted on G2.com. What do you dislike about RefNow? Not enough characters to type what I needed to say. Review collected by and hosted on G2.com. What problems is RefNow solving and how is that benefiting you? It is a fast, confidential way of submitting HR related notes Review collected by and hosted on G2.com. Show More Validated ReviewerSource: In-app RT Ross T. Small-Business (50 or fewer emp.) 7/14/2025 "Ease of use" 4.5/5 What do you like best about RefNow? Its ease of use and tracking system. We gain more response to reference requests using refnow than we previously have when manually requesting. Review collected by and hosted on G2.com. What do you dislike about RefNow? Nothing to dislike, system is really user friendly Review collected by and hosted on G2.com. What problems is RefNow solving and how is that benefiting you? Better response rates Review collected by and hosted on G2.com. Show More Validated ReviewerSource: In-app RA Rebecca A. Enterprise (\> 1000 emp.) 7/4/2025 "reference form!" 4.5/5 What do you like best about RefNow? this is a really easy to use format! allowed both information for qualative and quantitative kinds. Review collected by and hosted on G2.com. What do you dislike about RefNow? nothing really - it was good to use, user friendly and simple! Review collected by and hosted on G2.com. What problems is RefNow solving and how is that benefiting you? It enables feedback with ease which encourages prompt responses! Review collected by and hosted on G2.com. Show More Validated ReviewerSource: In-app ![Daisy-May B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Daisy-May B.") DB Daisy-May B. Recruitment Resourcer Small-Business (50 or fewer emp.) 6/20/2025 "Amazing!" 5/5 What do you like best about RefNow? Using RefNow has been amazing, any queries or questions get answered straight away. The system itself is easy to use and gets the results needed. Review collected by and hosted on G2.com. What do you dislike about RefNow? I honestly have no faults with RefNow and how they operate. Review collected by and hosted on G2.com. What problems is RefNow solving and how is that benefiting you? They are helping us solve compliance issues. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: In-app AA Adriana A. Dialysis Nurse Mid-Market (51-1000 emp.) 7/11/2025 Guest users or non-business users of the software, not included in G2 scores. "easy to use" 5/5 What do you like best about RefNow? easy to use , clear and straight to the point Review collected by and hosted on G2.com. What do you dislike about RefNow? I would like to give more details about a future candidate Review collected by and hosted on G2.com. What problems is RefNow solving and how is that benefiting you? no need for me to send an email to request references Review collected by and hosted on G2.com. 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