# Which video advertising platforms offer the best performance and account support for digital agencies?

<p class="elv-tracking-normal elv-text-default elv-font-figtree elv-text-base elv-leading-base elv-font-normal" elv="true">Researching which <a class="a a--md" elv="true" href="https://www.g2.com/categories/video-advertising">video advertising</a> platforms deliver the best combination of performance and account support for digital agencies specifically, since that relationship tends to matter as much as raw ad performance once an agency is managing several client accounts on the same platform.</p><ul>
<li>
<a class="a a--md" elv="true" href="https://www.g2.com/products/simpli-fi"><strong>Simpli.fi</strong></a> gets consistent praise on this front. One reviewer who has worked with the platform for more than seven years described valuing the relationship with the entire team as much as the platform itself, with quick support whenever something needs attention. Another agency user specifically credited the team's willingness to collaborate on strategy and pacing as central to their results, not just the technology.</li>
<li>
<a class="a a--md" elv="true" href="https://www.g2.com/products/basis"><strong>Basis</strong></a> has actually won industry awards for account support, and reviewers back that up directly, with one describing the team as an extension of their own agency, proactively emailing updates on new partnerships and product changes rather than waiting to be asked. The breadth of formats under one roof, including display, CTV, digital out-of-home, and radio, also gets called out as unusual among programmatic platforms.</li>
<li>
<a class="a a--md" elv="true" href="https://www.g2.com/products/stackadapt"><strong>StackAdapt</strong></a> earns similar loyalty, with one agency partner of eight years pointing to sales, support, and technical teams that are consistently timely, which matters a great deal when a client is asking questions in real time.</li>
</ul><p class="elv-tracking-normal elv-text-default elv-font-figtree elv-text-base elv-leading-base elv-font-normal" elv="true">What's notable is that all three skew agency-heavy in their review base, which suggests the account support reputation isn't incidental, it seems to be part of how each company built its business.</p><p class="elv-tracking-normal elv-text-default elv-font-figtree elv-text-base elv-leading-base elv-font-normal" elv="true">For anyone managing multiple client accounts on one of these, how much does having a dedicated rep versus a general support queue actually change your day to day? Has switching platforms ever cost an agency a relationship built with a previous rep?</p>

##### Post Metadata
- Posted at: 17 days ago
- Author title: Marketing Executive
- Net upvotes: 1


## Comments
### Comment 1

LocaliQ is the most heavily reviewed and highest-rated option here, known specifically for combining campaign performance with dedicated account support, which digital agencies managing multiple clients tend to value.

##### Comment Metadata
- Posted at: 9 days ago





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